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CONTACT US

At B&H, we know how important it is for you to communicate with us when you feel it is necessary. We make every effort to be as accessible as possible. You can contact us by Phone, Fax, email, US mail, or in person. The choice is yours. The list below will guide you to the most convenient way to satisfy your needs. We look forward to hearing from you, and will be glad to assist any way we can.

Hours of Operation
By Phone
By Fax
By Mail
By e-mail


Hours of Operation:


Sunday: 10:00 am to 5:00 p.m.
Monday through Thursday: 9:00 am to 7:00 p.m.
Friday (winter): 9:00 am to 1:00 p.m.
Friday (Summer DST): 9:00 am to 2:00 p.m.
Saturday: Closed

Click here to see our seasonal holiday closing schedules, when applicable.


By Phone:


In the USA (except NY): 800-606-6969
From everywhere else: 212-444-6615
Quick dial

For Customer Service (backorders, tracking numbers, credit card questions, etc.)

In the USA (except NY): 800-221-5743
From everywhere else: 212-239-7765


By Fax
:

In the USA (except NY)
Photo: 800-947-7008
Video: 800-947-9003


From everywhere else
Photo: 212-239-7770
Video: 212-444-5001


By Mail:

B&H Photo
420 Ninth Avenue
New York, NY 10001, USA


By Email
:

To avoid delays in responding to you, please read this listing carefully and direct your email to the most appropriate recipient.

For all Photo, Lighting, Binoculars, Books
photo@bhphotovideo.com Answered by Yossi Gross and Abe Kohn.

For all Consumer Video
consumervideo@bhphotovideo.com Answered by Peter Michelson.

For all Professional Video
provideo@bhphotovideo.com Answered by Luis Bleger.

For all Professional Imaging
dig-imaging@bhphotovideo.com Answered by Jonathan Fessler.

For all Non-Linear Video Editing Hardware and Software Applications
non-linear@bhphotovideo.com Answered by David Shtul.

For all Pro-Audio
audio@bhphotovideo.com Answered by Ken Henburg.

For Used Photo Equipment
usedphoto@bhphotovideo.com Answered by Sy Simms.

For Used Video Equipment
usedvideo@bhphotovideo.com Answered by Sam Stern.

For Non-Linear Turnkey Systems already purchased at B&HPhoto-Video.com: (Include your invoice number and all details when communicating). We will respond only to questions pertaining to this department.
dvsupport@bhphotovideo.com Answered by Ron Seifried.

For Customer Service (backorders, tracking numbers, credit card questions, etc.):
ord-status@bhphotovideo.com. Answered by Bella Singer and Susie Jacobs.

Corporate/Institutional/Government Sales and Leasing
marl@bhphotovideo.com Answered by Marilyn Lewis.

For Photographic Technical Questions and Urgent Customer Service issues:
henryp@bhphotovideo.com. Answered by Henry Posner.

For our Portuguese Speaking Customers:
vendas@bhphotovideo.com

To send general comments or questions concerning this site:
webmaster@bhphotovideo.com

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