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Actiontec VoSKY Skype Call Center

B&H # ACUSB07051C0 Mfr # USB07051C-01
No Longer Available
Product Highlights
  • USB

The VoSKY Skype Call Center from Actiontec is a compact USB device that allows any phone to work with Skype. The device connects to your PC via USB in order to access the Skype network. Plug the VoSKY into your home phone system, and you'll be able to dial it directly using your home phone number. This allows you to use your local home phone service to place calls to your Skype contacts. You can also plug a standard home phone directly into the VoSKY, turning it into a dedicated Skype handset.

Use Skype via your home phone service
Supports incoming and outgoing calls
Directly-connected handsets ring when calls come in, while missed calls can be forwarded to any phone number
Software allows you to be autoconnected to a currently-offline contact when they become active
Works with Windows systems that have Skype installed
Convenient USB interface
Includes Call Center software
System Requirements Windows 2000, XP
USB port
Internet connection
Dimensions (WxHxD) 1.8 x 0.4 x 1.4" (4.6 x 1 x 3.6cm)
Weight 2.2 lb (1kg)
Actiontec VoSKY Skype Call Center
  • 1-Year Limited Warranty
  • REVIEW SNAPSHOT®

    by PowerReviews
    ActiontecVoSKY Skype Call Center
     
    2.8

    (based on 5 reviews)

    Ratings Distribution

    • 5 Stars

       

      (0)

    • 4 Stars

       

      (2)

    • 3 Stars

       

      (1)

    • 2 Stars

       

      (1)

    • 1 Stars

       

      (1)

    33%

    of respondents would recommend this to a friend.

    Pros

    • Great reception (4)

    Cons

      Best Uses

          • Reviewer Profile:
          • Tech savvy (4)
          • Primary use:
          • Personal (4)

        Reviewed by 5 customers

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        (2 of 5 customers found this review helpful)

         
        4.0

        Vosky Call Center in house conditions

        By Ap

        from NY

        Pros

        • Clear Reception

        Cons

          Best Uses

            Comments about Actiontec VoSKY Skype Call Center:

            In understanding of inhabitants at the use of this word-combination the huge hall with workers of a support service of the provider or the telephone operator appears. And it, basically, correctly though the equipment which provides communication to all these users, also is called «Call Center». The considered device made by company Actiontec Electronics, allows to use delights of an Internet telephony by means of a usual telephone set. And program Skype - actually will help us, under it and the software is written. Why this program is chosen? Skype as was earlier with ICQ, became the standard de facto for vocal negotiations through the Internet. Good enciphering, regular updatings of the client, high quality of a transferred sound - here its conclusive advantages which are appreciated by users worldwide.
            This device is capable to unite for you space of a city telephone system and the vocal Internet in one convenient tool. It is necessary for you to connect a small box to a telephone line, the computer and phone only. It is remarkable that is not required even the food adapter - connection on tyre USB quite will suffice. Software installation will take away no more minute then you can safely talk and communicate by means of usual phone both on a usual telephone line, and with subscribers Skype. On a device box there are three light-emitting diodes, notifying on an operating mode: readiness, a call on a telephone line, a call on Skype. Pay attention, even at the switched off computer the city line is accessible to conversation.
            And now in more details that this device is able. At call receipt on a city line phone works in a usual mode - in this case Vosky Call Center works is transparent. At receipt of call Skype the call will be readdressed, besides, on the connected device, and you talk as by usual phone. And what will be, if calls on both lines arrive at once? We have tried also such variant: then current conversation "hangs" and there is a call on other line if such the telephone set, of course, allows. Besides, from usual phone you can leave on Skype and communicate through the Internet, at all without spending means for dialogue. But there is more to come. If you fill up balance of the account you can make outcoming calls on city numbers in other cities, and thus tariffs for communication will be much more favourable, rather than you will use wire telephone systems. And at last the most tasty: The device allows to make calls not only from the device which is directly connected to it, but also to act in a gate role. That is you, sitting on work, you can dial the house number, enter a certain code and to leave in Skype, and therefrom already to make calls worldwide. Or to establish Vosky Call Center in other city where you often should call on various city numbers, to call subscriber Skype where the given device is established, to enter a code and you already left on a city line in other city. And all it is absolutely free! As a matter of fact, you become to yourself the operator of an IP-telephony. Benefits are obvious, but there is one "but": computers should be connected to the Internet with a speed in both parties of not less than 64 Kbit/sek - as shows experiment, at smaller speed there are delays in a sound transmission.
            Here the device is connected to the computer, the software is established, and here jumps out the prevention.
            The sense of the given notification is reduced to that you have not forgotten to connect a telephone line and the device to a device! Such diagnostics is necessary that you suddenly have not found out that before the important conversation a wire перегрыз the house pupil, and phone is disconnected for non-payment. Very much it was pleasant that unlike various set and скайпофонов ("telephone" tubes which are connected to the computer for conversation on Skype), the given device does not draw on itself all system sound, and you can continue to look films, to listen to music and to talk.
            All adjustment of the device is reduced to installation of a software and connection of all wires.
            It has passed without problems, we start to accept calls. The city call was carried out as usually, we will look that at us will be with an Internet call. It arrives on the device, but the promised customer address on the display was not highlighted because that phone possesses only the digital screen. Well, we will lift a tube. The communication quality has pleasantly surprised - actually, it is usual conversation by city phone with that only a difference that the telephone line is free. And any crashes it is not audible - digital communication allows to hear a clear voice of the subscriber without intervention of old automatic telephone exchanges. The call of subscriber Skype is possible only at device work in a voice-frequency mode so, grandmother's field phone for these purposes does not approach. The call on a city line at dialogue on Skype interrupts conversation, but does not put in turn - not so conveniently at receipt of two calls simultaneously
            For activation of a mode of readdressing of a call from a city line in the Internet, it is necessary to expose a tick in a proper place and to enter the digital password which will open access to Skype. All is very simple, and it is enough to you to have only the device with тоновым a set mode - the usual payphone will approach even.
            If you want, that calls from the Internet were readdressed on any number, - simply specify number in a necessary format and expose quantity of calls prior to the beginning of readdressing. So you can organise readdressing on your mobile phone and always remain on communication.
            One more feature is answering machine presence. It is only necessary for you to activate it and to specify volume of space allocated under messages on a hard disk. And hear to records you you can even far off as having called by city phone and having entered a necessary code, and having caused necessary number in Skype and besides, having entered a voice-frequency code of access.
            At installation of a software the program registers in automatic loading both подгружает itself and Skype at start. All adjustment is accessible at click on an icon in трее. It occupies memories a little and if to adjust connection to a network the system is capable to work independently - very big advantage. This device possesses the second pleasant quality: at switching-off of a software calls are translated on a system sound so, it is possible to use usual to set or a microphone with ear-phones. Very conveniently and that at computer switching-off so, in the absence of a food at a device, phone works regularly and the city line is accessible always.
            At once it wanted to present such device to all acquaintances with whom we communicate by means of the Internet and where we should call to lower expenses and not to limit ourselves in dialogue.

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            (1 of 1 customers found this review helpful)

             
            2.0

            So so... no choice of using skype on PC

            By Gui

            from Montreal, QC

            About Me Practical, Tech Savvy

            Verified Buyer

            Pros

            • Clear Reception
            • Durable

            Cons

            • Difficult Controls

            Best Uses

              Comments about Actiontec VoSKY Skype Call Center:

              When I purchased the product, my idea was to do away with the landline and replace it entirely with skype. I did know upfront that this would require the computer to be on all the time.

              My surprise was that, once it is installed, you HAVE TO use skype through the ordinary phone. Using it with the computer required me not only to uninstall the product, but also to change the microphone and loudspeaker configuration in windows back to its previous state.

              • Primary use:
              • Personal
              • Was this a gift?:
              • No

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              4.0

              VoSKY Skype Call Center Review

              By Steve-o-media

              from Boise

              About Me Gearhead, Professional, Tech Savvy

              Verified Buyer

              Pros

              • Clear Reception
              • Durable
              • Easy Controls

              Cons

                Best Uses

                • High Volume
                • Long Talks

                Comments about Actiontec VoSKY Skype Call Center:

                If you want to save money then this the way to go but what you sacrifice is a little clarity with a slight bit of white noise in the background. Basically your audio quality is much like a cell phone. VOIP has a ways to go but this device makes sure you get the best sound that is currently available for much less than other manufacturers and B & H's great price beat everyone else by a third of the cost. If you use a cordless, make sure its an analog (typically the old 900Mhz) because digital phones are non-compatible. Its pretty easy to set up overall and I am saving over 400 dollars a year. I also got a local number through Skype and now all my kids calls are made and received on this system. Basically the VoSKY Call Center pays for itself after the first month and my kids are happy. Thanks B & H for the great price[...]. Steve in Boise

                • Primary use:
                • Personal

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                3.0

                Does what it says, but not for everyone

                By vrdaver

                from Birmingham, AL

                About Me Professional, Tech Savvy

                Verified Buyer

                Pros

                • Clear Reception

                Cons

                • Annoying Touch Tones
                • Won't Work w All Phones

                Best Uses

                  Comments about Actiontec VoSKY Skype Call Center:

                  It is fairly easy to set up and works as promised, however it has annoying touch tones that seem to be triggered by the other party's voice.

                  I found that the device also doesn't work with all phones. One cordless phone could dial out, but wouldn't ring for incoming calls. I switched to a different cordless phone and the problem was cured.

                  In addition, should you need to find any information or update for this product, there isn't any. Trying to find out anything for it at Actiontec's website, you would think that the product never existed.

                  Still, the low price of Skype over Vonage or regular phone service helps me to overlook its drawbacks. But I've not had it very long and it could eventually be more than I'm willing to put up with. The product does work, but its not quite there yet and could be more headache than its worth. Its a toss up.

                  • Primary use:
                  • Personal

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                  1.0

                  It worked well but did the wrong thing

                  By radmed

                  from San Jose, CA

                  About Me Tech Savvy

                  Verified Buyer

                  Pros

                  • Didn't do what I needed

                  Cons

                  • Mis-leading ad copy

                  Best Uses

                    Comments about Actiontec VoSKY Skype Call Center:

                    I was looking for a box that would allow me to make SKYPE call without my computer being ON. The add copy says "make skype calls without using your computer." The problem is that the computer has to be on and the VoSKY box has to be connected via USB to the computer. The boxed exactly as the small print said and worked very well, but it did not solve my problem and now I am stuck with the box and the 2 yr support contract!

                    • Primary use:
                    • Personal

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