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AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display

B&H # APACPPMBA MFR # MD014LL/A
Apple AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display

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Product Highlights

  • Two-Year Warranty Extension
  • Also Extends Phone Support to 3 Years

You Pay: $174.00

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The AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display from Apple gives you peace of mind by extending your coverage for an additional two (2) years of service coverage and extends the standard 90-day phone support to a 3-year plan. This provides you with expert assistance, global repair coverage for your MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display, web-based resources and diagnostic tools.

AppleCare can be purchased at any time within your first year of Mac ownership. It must be registered with Apple prior to the expiration of the system's factory warranty.

AppleCare can only be purchased by customers residing in Australia, Canada, France, Germany, Ireland, Italy, Japan, Mexico, Spain, Switzerland, the United States, and the United Kingdom. Terms and Conditions will vary based on country of residence. For more information, including international AppleCare contact information, please click here.

Apple Certified Repairs
This warranty extends the standard single year of protection for an additional two years. Repairs are performed by Apple-certified technicians using genuine Apple parts. For those who travel abroad, feel secure with a global repair plan for your MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display.
Telephone Support
The standard complimentary 90-day phone support is extended to a 3-year plan, giving you one number to call for all your technical questions.
Web-Based Support
You'll have access to web-based support for your computer, allowing you to quickly diagnose and solve problems.
Technical Support
Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. You get:

  • Direct access to Apple experts
  • Global repair coverage
  • Onsite repair: Request that a technician come to your work site
  • Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Apple Hardware Coverage
The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world — perfect whether you work at a desk or travel with your Mac. Apple hardware coverage includes:

  • Your Mac computerIncluded accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort
  • Apple USB SuperDrive
  • Apple display purchased with your Mac
Software Support Included
Whether you're in your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of Mac topics, including:

  • Using the OS X operating system
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks
Warranty The AppleCare Protection Plan covers your Mac, AirPort Card, AirPort Base Station, and Apple RAM purchased for your Mac.
AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display
  • Extended Telephone Support
  • Extended Hardware Repair Coverage
  • Global Repair for Portable Computers
  • Web-based Support
  • REVIEW SNAPSHOT®

    by PowerReviews
    AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display
     
    4.8

    (based on 372 reviews)

    Ratings Distribution

    • 5 Stars

       

      (326)

    • 4 Stars

       

      (37)

    • 3 Stars

       

      (7)

    • 2 Stars

       

      (2)

    • 1 Stars

       

      (0)

    100%

    of respondents would recommend this to a friend.

    Pros

    • Easy to install (191)
    • Useful features (93)
    • Easy to navigate (88)
    • Good power output (43)
    • Manages software collaboration well (41)

    Cons

    • Pricey / poor value (8)
    • Hard to install or upgrade (4)
    • Difficult to navigate (3)

    Best Uses

    • Educational purposes (42)
    • Multimedia (35)
    • Graphics & publishing (24)
    • Peace of mind (5)
    • Warranty (5)
      • Reviewer Profile:
      • Quality oriented (197), Budget shopper (124)
      • Primary use:
      • Personal (269), Business (58)
      • Computer Platform:
      • Mac (236)

    Most Liked Positive Review

     

    A Laptop is Different/A Different Laptop

    This is my second MacBook and the second time I've bought the protection plan. Let's talk protection plan first. I generally don't believe in buying them. If you've done your homework, you should...Read complete review

    This is my second MacBook and the second time I've bought the protection plan. Let's talk protection plan first. I generally don't believe in buying them. If you've done your homework, you should be buying a reliable product in the first place. But a laptop is different. It's an expensive piece of equipment that you are going to carry about, that's going to fall off the bed, that you might sit on, that the dog might drool on, well you get my point. I have to say that on the couple of times I did call Apple, they played the "call Bellsouth" game with me instead of not worrying about whose equipment was causing the problem and just trying to help me. Apple definitely has an attitude problem in my opinion. They act like they are doing you the biggest favor in the world to answer your questions that you paid for. I give the customer service a C.

    As for the MacBook Air I have to say I was amazed. I thought I was replacing my dead MacBook with the same model. For the same money, Mac is giving you a bigger screen and more power. A real geek is not going to think this is a "pro" computer, but it has every bell and whistle I'll ever need and more. One complaint: the "Dashboard" that has the calculator, weather, etc. used to come up when you hit F12. Now you have to hit the dashboard icon, and two other buttons to see the same info. Not a good change. Also the size of the item on the screen changes during use and I haven't figured out why. Once safari just blinked out on me altogether. I don't know if these problems will continue or if they are temporary. They are another reason I didn't give a full five stars. But I'm enjoying the lovely screen and the improved sound.

    VS

    Most Liked Negative Review

     

    It's like calling dumb and dumber

    After purchasing several apple products including MacBook Pro and Airport Extreme. I called Apple Care to help with some install issues. I spoke to 5 people, in 5 different departments. Each person asked...Read complete review

    After purchasing several apple products including MacBook Pro and Airport Extreme. I called Apple Care to help with some install issues. I spoke to 5 people, in 5 different departments. Each person asked me the serial number of the product (claiming to pass it along to the next rep.). At the end, they couldn't resolve the issues and after some time, patience and effort, I found my issues while doing some research on the net. Conclusion: calling Apple Care is like calling dumb and dumber with "please provide your serial number" on auto repeat! Not saying it's not worth it to have but APPLE really needs to address their customer service process and educate their techs better. Poor quality service.

    Reviewed by 372 customers

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    Displaying reviews 1-20

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    5.0

    Extra protection

    By macer

    from ct

    About Me Value Oriented

    Verified Buyer

    Pros

    • Easy To Install
    • Easy To Navigate
    • Useful Features

    Cons

      Best Uses

        Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

        Have used before for other products and have always been treated well.

        • Primary use:
        • Personal
        • Computer Platform:
        • Mac

        Share this review

         
        5.0

        A necessity for any Apple laptop

        By Jum Kyori

        from Ventura CA

        About Me Quality Oriented

        Verified Buyer

        Pros

        • Easy To Install

        Cons

          Best Uses

            Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

            You'd be crazy not to buy AppleCare for an Apple laptop! And why pay more than you have to? B&H always has about the best price, and you know you can trust them.

            • Primary use:
            • Business
            • Computer Platform:
            • Mac

            Share this review

             
            5.0

            Peace of mind

            By ypwd

            from Pasadena, CA

            About Me Quality Oriented

            Verified Buyer

            Pros

            • Useful Features

            Cons

              Best Uses

                Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                Registered. Worry free for 3 years.

                • Primary use:
                • Personal
                • Computer Platform:
                • Mac

                Share this review

                 
                5.0

                Cheaper & Easy

                By Super Sher

                from Denver, CO

                Verified Buyer

                Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                This was $[$]cheaper than at Apple itself. Took about 5 minutes to register and done. Super easy & quick. Very happy.

                Share this review

                 
                4.0

                Easy

                By Sandeep

                from IL

                Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                It was easy ordering AppleCare on B&H. Delivery happened within 2-3 days. While the online registration didn't work, calling the Apple Phone support was hassle free.

                Share this review

                 
                5.0

                Worked on my Late-2013 MacBook Pro 13"

                By Praveen

                from Charlotte,NC

                About Me Quality Oriented

                Verified Buyer

                Pros

                  Cons

                    Best Uses

                      Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                      Worked on my Late-2013 MacBook Pro 13" Retina display. I had to call apple care since my purchase date was not reflecting in their system. (I purchased the laptop from @).

                      • Primary use:
                      • Personal
                      • Computer Platform:
                      • Mac

                      Share this review

                       
                      5.0

                      In my opinion quite necessary for laptop

                      By Gian

                      from New Jersey

                      About Me Quality Oriented

                      Verified Buyer

                      Pros

                      • Good Peace Of Mind

                      Cons

                        Best Uses

                          Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                          Now a days with computers becoming more and more thinner, components are soldered onto the motherboard. So when things break it could mean swapping out an entire motherboard which could be expensive. Applecare is a great safety net.

                          • Primary use:
                          • Personal
                          • Computer Platform:
                          • Mac

                          Share this review

                           
                          4.0

                          A little bit complicate

                          By Tailes

                          from Ithaca, NY

                          About Me Quality Oriented

                          Verified Buyer

                          Pros

                            Cons

                              Best Uses

                                Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                                The essential thing is a serial number. You need to register it online, but before that you need to upload your proof of purchase (invoice/receipt). I failed at the first time for uploading a pdf file as it told me it was not a pdf file (I am pretty sure it is). I tried exporting the receipt as pdf on bhphoto website. This time it worked. 12 hours after submission of the proof, I could finally register AppleCare.

                                • Primary use:
                                • Personal
                                • Computer Platform:
                                • Mac

                                Share this review

                                 
                                5.0

                                Apple Care Warranty Discount & Delivery

                                By D.

                                from Ann Arbor, Michigan

                                About Me Value Oriented

                                Verified Buyer

                                Pros

                                  Cons

                                    Best Uses

                                      Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                                      Product was shipped quickly and at about a $70 discount from what Apple was offering.

                                      • Primary use:
                                      • Business
                                      • Computer Platform:
                                      • Mac

                                      Share this review

                                       
                                      5.0

                                      Exactly as advertised

                                      By Julia

                                      from New Hampshire

                                      About Me Quality Oriented

                                      Verified Buyer

                                      Pros

                                      • Easy To Install

                                      Cons

                                        Best Uses

                                          Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                                          No tricks here - this is just what I wanted and B&H Photo made it very easy to figure out what AppleCare I needed for my product. To make it all the better it's a great price. Great value!

                                          • Primary use:
                                          • Personal
                                          • Computer Platform:
                                          • Mac

                                          Share this review

                                           
                                          4.0

                                          bought for MacBook Air 13

                                          By bgpixelman

                                          from Lexington, KY

                                          About Me Quality Oriented

                                          Verified Buyer

                                          Pros

                                          • Useful Features

                                          Cons

                                          • Wish It Was Cheaper

                                          Best Uses

                                            Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                                            I always buy this for machines that leave the studio on a regular basis.

                                            • Primary use:
                                            • Business
                                            • Computer Platform:
                                            • Mac

                                            Share this review

                                            (1 of 1 customers found this review helpful)

                                             
                                            5.0

                                            Great Product From B&H

                                            By Matt

                                            from Louisville, KY

                                            About Me Quality Oriented

                                            Verified Buyer

                                            Pros

                                            • Easy To Install
                                            • Easy To Navigate
                                            • Powerful

                                            Cons

                                              Best Uses

                                                Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                                                I purchased this at a lower price from B&H since I am a student and need to save any money I can. B&H is an authorized retailer of Apple products so I felt confident in buying. I called the store to verify a few specifics about the buying process and they were extremely helpful. The product was shipped the same day I purchased which was amazing and I would recommend this product and B&H to anyone. Apple accepted my information and my computer was protected for 3 more years in under 5 minutes. That was the best part.

                                                • Primary use:
                                                • Personal
                                                • Computer Platform:
                                                • Mac

                                                Share this review

                                                 
                                                5.0

                                                Why AppleCare

                                                By render_wood

                                                from NY

                                                About Me Quality Oriented

                                                Verified Buyer

                                                Pros

                                                • Easy To Install
                                                • Easy To Navigate

                                                Cons

                                                  Best Uses

                                                  • Educational Purposes
                                                  • Graphics & Publishing
                                                  • Multimedia

                                                  Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                                                  It's pretty obvious that most of users can't fix the retina MacBook Pro on their own. It's too locked down. The other ting is AppleCare on laptops will pay for its self in the first repair. If anything breaks or malfunctions, it's going to cost a whole LOT more.

                                                  • Primary use:
                                                  • Business
                                                  • Computer Platform:
                                                  • Mac

                                                  Share this review

                                                  (1 of 1 customers found this review helpful)

                                                   
                                                  4.0

                                                  easy to reg but why ship a number?

                                                  By charibancho

                                                  from Tokyo, Japan

                                                  Verified Buyer

                                                  Pros

                                                    Cons

                                                      Best Uses

                                                        Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                                                        When I finally got the number it took 2 mins to register the Applecare, great! But...why waste the packing, time and resources to ship a piece of paper with a number on it? Of course this largely down to Apple but it'd be useful big resellers like B&H put pressure on Apple to allow them just sell numbers from a database or at least open the box and just give you the number.

                                                        • Primary use:
                                                        • Business
                                                        • Computer Platform:
                                                        • Mac

                                                        Share this review

                                                         
                                                        5.0

                                                        Easy registration

                                                        By Geek

                                                        from Mount Juliet, TN

                                                        About Me Quality Oriented

                                                        Verified Buyer

                                                        Pros

                                                        • Easy To Install

                                                        Cons

                                                          Best Uses

                                                            Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                                                            Received the package in only a few days. Registered online with no issue. It only took a few minutes. The price was much better than buying from the @.

                                                            • Primary use:
                                                            • Business
                                                            • Computer Platform:
                                                            • Mac

                                                            Share this review

                                                             
                                                            5.0

                                                            Good price

                                                            By Sherri

                                                            from Oklahoma City

                                                            About Me Quality Oriented

                                                            Verified Buyer

                                                            Pros

                                                            • Easy To Install

                                                            Cons

                                                              Best Uses

                                                                Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                                                                I purchased the Applecare warranty after buying a Macbook Pro Retina from B&H. Their price is less than buying from @ directly. I am very happy with all my dealings with B&H!

                                                                • Primary use:
                                                                • Personal
                                                                • Computer Platform:
                                                                • Mac

                                                                Share this review

                                                                 
                                                                5.0

                                                                best price found

                                                                By pibirder

                                                                from texas

                                                                About Me Quality Oriented

                                                                Verified Buyer

                                                                Pros

                                                                • Easy To Install

                                                                Cons

                                                                  Best Uses

                                                                    Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                                                                    I always get Applecare

                                                                    • Primary use:
                                                                    • Business
                                                                    • Computer Platform:
                                                                    • Mac

                                                                    Share this review

                                                                    (1 of 1 customers found this review helpful)

                                                                     
                                                                    5.0

                                                                    Worth it for the peace of mind

                                                                    By Mac user

                                                                    from San Francisco, CA

                                                                    About Me Quality Oriented

                                                                    Verified Buyer

                                                                    Pros

                                                                    • Easy To Install
                                                                    • Useful Features

                                                                    Cons

                                                                      Best Uses

                                                                        Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                                                                        MacBooks last a long time, but it isn't worth paying up to $755 (the standard fee for any issues outside of warranty) to get a 2+ year old computer fixed.

                                                                        I've only ever had good experiences with Apple support so it was a pretty easy decision when I got a new Mac. AppleCare is regularly rated to be the best support product out there, and to me it's worth it for peace of mind that if your hard drive/keyboard/whatever has any issues, Apple will sort it out.

                                                                        • Primary use:
                                                                        • Personal
                                                                        • Computer Platform:
                                                                        • Mac

                                                                        Share this review

                                                                         
                                                                        4.0

                                                                        Genuine Apple care at a great price!

                                                                        By J. Polangin

                                                                        from FPO AP

                                                                        About Me Value Oriented

                                                                        Verified Buyer

                                                                        Pros

                                                                          Cons

                                                                            Best Uses

                                                                              Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                                                                              Fast shipping and a genuine product received at a great price compared to retail pricing - even FPO address shipping!

                                                                              • Primary use:
                                                                              • Personal
                                                                              • Computer Platform:
                                                                              • Mac

                                                                              Share this review

                                                                              (1 of 1 customers found this review helpful)

                                                                               
                                                                              5.0

                                                                              Apple Care

                                                                              By Gaby L

                                                                              from Southern California

                                                                              About Me Value Oriented

                                                                              Verified Buyer

                                                                              Pros

                                                                              • Easy To Install
                                                                              • Easy To Navigate
                                                                              • Manages Software Collaboration Well
                                                                              • Powerful
                                                                              • Useful Features

                                                                              Cons

                                                                                Best Uses

                                                                                • Educational Purposes

                                                                                Comments about AppleCare Protection Plan for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display:

                                                                                As a younger filmmaker, I wanted to be wise and protect the investment I made into the gear I buy and am so glad BH made it so easy to do that. I was able to save $ dollars by buying from BH instead of @. Great customer service as always too.

                                                                                • Primary use:
                                                                                • Business
                                                                                • Computer Platform:
                                                                                • Mac

                                                                                Share this review

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