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Plantronics Savi W720 Multi-Device Wireless Headset System

B&H # PLW720 MFR # 83544-01
Plantronics Savi W720 Multi-Device Wireless Headset System

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Product Highlights

  • Over-the-Head (Binaural)
  • 350' Wireless Range
  • Up to 9 Hours Talk Time
  • SoundGuard DIGITAL
  • One-Touch Call Controls
  • Transfer Audio Between Phones
  • Enhanced Digital Signal Processing (DSP)
  • Noise-Canceling Microphone
  • For Unified Communications Systems
  • CAT-iq Technology
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You Pay: $235.00

Questions? Ask our experts:

The Savi W720 Multi-Device Wireless Headset System from Plantronics comes with an over-the-head (binaural) headset that offers up to 350 feet of wireless range, so you can easily manage desk phone, PC and mobile phone calls.

With one-touch call answer/end, volume +/-, mute and flash, you can manage calls from any connected device up to 350 feet from the charging base. Transfer audio between headset and mobile phone with a press of a button so you can leave the office and take the mobile call with you.

The Savi W720 Multi-Device Wireless Headset System lets you easily switch and mix audio between desk phone, PC and mobile phones with one wireless headset system.

The system is optimized for Unified Communications.

With one-touch call answer/end, volume +/-, mute, and flash, you can manage calls from any connected device up to 350' from the charging base. Automatically routes mobile calls to the mobile phone or headset or whichever device is within easy reach. Transfer audio between headset and mobile phone with a press of a button so you can leave the office and take the mobile call with you
The system is built for UC applications and softphones from Avaya, Cisco, IBM, Skype, and more
Advanced wideband audio using CAT-iq technology for high-definition voice quality
Energy-efficient adaptive power system optimizes for range and talk time
Noise-canceling microphone reduces background noise interruptions
Enhanced Digital Signal Processing (DSP) provides more natural voice sounds
Three-way connectivity lets you easily switch and mix audio between desk phone, PC, and mobile phones with one wireless headset system. Ideal for those who use multiple devices
Choose the style that's right for you with several style choices. However, this particular model comes with the over-the-head (binaural) design
With Plantronics Spokes software, you get the added value of:
Call control across multiple softphones
Battery meter conveniently displays headset battery life remaining in PC icon tray
Headset control panel allows for customization of settings, including call notification and related options
UC presence automatically updated when on a call; not only on PC calls, but also when on mobile calls. Feature currently for Microsoft Lync and Skype only
UPC: 017229134201
Connects To PC + mobile + desk phone
Talk Time Up to 9 hours
Digital Encryption 64-bit
Hearing Protection SoundGuard DIGITAL: Protects against sound levels above 118 dBA; Anti-startle (detects and eliminates any large sudden increase in signal level); Time-weighted average prevents average noise level from exceeding 85 dBA
Wireless Frequency DECT 6.0, range up to 350.0' (106.7 m) between headset and base; Bluetooth v2.1 connection between mobile phone and base
System Requirements Supported Operating Systems: Windows 7, Windows 8, Windows XP, Windows Vista, Microsoft Windows XP-Service Pack 3 (SP3) or later (Recommended), Microsoft Windows Vista-Service Pack 1 (SP1) or later (Recommended)
Processor: 400 MHz Pentium processor or equivalent (Minimum); 1 GHz Pentium processor or equivalent (Recommended)
RAM: 96 MB (Minimum); 256 MB (Recommended)
Hard Disk: 280 MB (Minimum); 500 MB or more (Recommended)
Display: At least 800 x 600, 256 colors (Minimum); 1024 x 768 high color, 32-bit (Recommended)
Browser: Internet Explorer V6 or better must be on the user's system (Required)
Weight Over-the-Head (Binaural): 2.5 oz (72.0 g)
Packaging Info
Package Weight 1.85 lb
Box Dimensions (LxWxH) 9.9 x 7.1 x 6.2"
Plantronics Savi W720 Multi-Device Wireless Headset System
  • WH350 Headset (Binaural)
  • Base and Charge Cradle
  • USB Cable
  • Telephone Interface Cable
  • Power Supply
  • Limited 1-Year Warranty
  • REVIEW SNAPSHOT®

    by PowerReviews
    PlantronicsSavi W720 Multi-Device Wireless Headset System
     
    4.5

    (based on 20 reviews)

    Ratings Distribution

    • 5 Stars

       

      (13)

    • 4 Stars

       

      (5)

    • 3 Stars

       

      (1)

    • 2 Stars

       

      (0)

    • 1 Stars

       

      (1)

    94%

    of respondents would recommend this to a friend.

    Pros

    • Comfortable (8)
    • Great reception (8)
    • Durable (7)
    • Lightweight (7)
    • Simple controls (7)

    Cons

    No Cons

    Best Uses

    • Long talks (8)
    • Computer (6)
    • Working (6)
    • Conference calls (5)
    • High volume (3)
      • Reviewer Profile:
      • Tech savvy (5), Professional (4), Gearhead (3), Practical (3)
      • Primary use:
      • Business (19)
      • Was this a gift?:
      • No (10)
      • Computer Platform:
      • PC (8)

    Most Liked Positive Review

     

    What I Needed

    Works as advertised. It works with a desktop phone, cell phone via blue tooth, and computer.
    I work from home and I walk around all over my apartment during conference calls...Read complete review

    Works as advertised. It works with a desktop phone, cell phone via blue tooth, and computer.
    I work from home and I walk around all over my apartment during conference calls and the audio quality is great. No one can tell I'm on a wireless headset.

    The one downside I found and why I can't give it five stars: While it does work as advertised, it did take me a while to find an affordable desktop phone that would work with it right out of the box. I had a simple yet good ATT phone that this wasn't compatible with and whenever I used it I got a horrible echo that no settings changes and no CS rep could help me fix. I found that the biggest buyers of these units are companies with big digital phone systems that use deskphones in the $125+ range, the Plantronics website's compatibility guide is mainly catered to them.
    On it is hard to figure out what kind of phone is the one you are looking at because all you get is manufacturer and model number. This forces you to go one by one putting the info on google until you find the right desktop phone you are looking for.

    In the end the non digital system deskphone I found that was affordable, suited my needs and is compatible with this headset is the Panasonic KS-TS880 it works great. I just wish it hadn't been such a tedious process to find it.

    VS

    Most Liked Negative Review

     

    Good headset, but could have been great

    Volume and voice quality are very good.

    Easy to connect to multiple devices:
    1) land-line phone
    2) mobile phone via bluetooth
    3) computer via USB or...Read complete review

    Volume and voice quality are very good.

    Easy to connect to multiple devices:
    1) land-line phone
    2) mobile phone via bluetooth
    3) computer via USB or bluetooth

    My complaints:
    1) The headset itself feels flimsy and not sturdy for the price paid. It feels as if I move my head quickly that it will fall off and does not completely cover the ears but rather sits on top of them. I guess I was expecting more of what you see commentators on TV using where all outside noise is blocked out. I was also hoping for a microphone that was "flexible" instead of just pre-set positions.
    2) I would have liked the ability to switch between devices (Landline, Mobile, Computer) without being near the charging station. If I am using with my mobile phone for example and end the call by hanging up, the main unit/charging station defaults back to landline so in order to use the headset again with my mobile phone, I need to walk back into the next room and press a button on the main unit/charging station to switch to my mobile. Possibly there is a way to do this but the instruction manual does not specify how.

    Reviewed by 20 customers

    Sort by

    Displaying reviews 1-20

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    4.0

    Good product

    By CHSCPA

    from Charleston, SC

    Verified Buyer

    Pros

      Cons

        Best Uses

          Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

          So far so good. Working great in multi-cube environment.

          • Primary use:
          • Business
          • Was this a gift?:
          • No

          Share this review

          (0 of 1 customers found this review helpful)

           
          4.0

          Iron clad unit

          By mike

          from ohio

          Verified Buyer

          Pros

          • Clear Reception
          • Durable
          • Easy Controls

          Cons

            Best Uses

            • High Volume
            • Long Talks

            Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

            used in loud water plant process area to speak with equipment reps. unit work great!

            • Primary use:
            • Business
            • Was this a gift?:
            • No

            Share this review

            (0 of 1 customers found this review helpful)

             
            5.0

            Easy simple and still there

            By Buzzsaw

            from Tampa FL

            About Me Gearhead, Practical, Professional, Tech Savvy

            Verified Buyer

            Pros

            • Clear Reception
            • Durable
            • Easy Controls

            Cons

              Best Uses

              • Conference Calls
              • Long Talks

              Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

              I have not used B&H in since the mid 90's. We always used them at the Video store I worked at for AV items. The prices were usually the best and we never had any issues with service.The search I was using had them with the lowest price so I decided to use them again.Glad to see they are still around and still delivering excellent goods and service.

              • Primary use:
              • Business
              • Was this a gift?:
              • No

              Share this review

               
              5.0

              Perfect!

              By Rob the Mortgage Guy

              from Kingwood, Texas

              About Me Practical, Professional

              Verified Buyer

              Pros

              • Clear Reception
              • Durable
              • Easy Controls

              Cons

                Best Uses

                • Long Talks
                • Multiple Lines

                Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                I use the headset in a mortgage company. The normal fatigue of my job has gone away. I am able to be so much more productive that it has easily paid for itself in a couple of days. Soft on the ears and works with everything on my desktop.

                • Primary use:
                • Business
                • Was this a gift?:
                • No

                Share this review

                 
                5.0

                Very nice Headset

                By Pictornyc

                from NYC

                About Me Gearhead, Professional, Tech Savvy

                Verified Buyer

                Pros

                • Clear Reception
                • Durable
                • Easy Controls

                Cons

                  Best Uses

                  • Conference Calls
                  • Long Talks

                  Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                  Works exactly as expected and is super easy to setup.

                  • Primary use:
                  • Business
                  • Was this a gift?:
                  • No

                  Share this review

                  (1 of 2 customers found this review helpful)

                   
                  1.0

                  Luck of the draw

                  By TestPilot

                  from Rochester, NY

                  About Me Gearhead

                  Verified Buyer

                  Pros

                    Cons

                    • Did not work

                    Best Uses

                      Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                      For the price, you should expect more than this product gives you. It is lightly made, with less physical adjustment on the microphone than desirable. The documentation is inadequate; someone who is unfamiliar with this kind of device may miss an essential step in using it. The audio quality on the one we received was ghastly. It was totally unacceptable, with what can be described as a weird echo perhaps fifty to one hundred milliseconds out of phase. The phenomenon made the headset totally unusable. The Plantronics tech support was seriously inadequate; the tech showed very little interest in correcting the problems. When escalated up to a managerial level, the response was an offer to help "tune" the headset. Tune a headset? Are they serious?

                      • Primary use:
                      • Business
                      • Was this a gift?:
                      • No

                      Share this review

                       
                      5.0

                      Love It almost more than my wife

                      By Carey

                      from Flower Mound, Texas

                      Verified Buyer

                      Pros

                      • Clear Reception
                      • Easy Controls

                      Cons

                        Best Uses

                        • Conference Calls
                        • Long Talks
                        • Multiple Lines

                        Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                        Love the ability to flip between computer, phone and mobile via bt with easy. The range of the headset to base because of DECT 6.0 was greater than I expected. Is the product pricy? yes, but the freedom it gives to perform other tasks while on phone calls for work is invaluable. I am typically on the phone 6 hrs a day for work.

                        • Primary use:
                        • Business
                        • Was this a gift?:
                        • No

                        Share this review

                         
                        4.0

                        What I Needed

                        By Gabe

                        from New York, NY

                        About Me Tech Savvy

                        Verified Buyer

                        Pros

                        • Clear Reception
                        • Durable
                        • Easy Controls

                        Cons

                        • Plantronics Website

                        Best Uses

                        • Conference Calls
                        • Long Talks
                        • Telecommuting

                        Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                        Works as advertised. It works with a desktop phone, cell phone via blue tooth, and computer.
                        I work from home and I walk around all over my apartment during conference calls and the audio quality is great. No one can tell I'm on a wireless headset.

                        The one downside I found and why I can't give it five stars: While it does work as advertised, it did take me a while to find an affordable desktop phone that would work with it right out of the box. I had a simple yet good ATT phone that this wasn't compatible with and whenever I used it I got a horrible echo that no settings changes and no CS rep could help me fix. I found that the biggest buyers of these units are companies with big digital phone systems that use deskphones in the $125+ range, the Plantronics website's compatibility guide is mainly catered to them.
                        On it is hard to figure out what kind of phone is the one you are looking at because all you get is manufacturer and model number. This forces you to go one by one putting the info on google until you find the right desktop phone you are looking for.

                        In the end the non digital system deskphone I found that was affordable, suited my needs and is compatible with this headset is the Panasonic KS-TS880 it works great. I just wish it hadn't been such a tedious process to find it.

                        • Primary use:
                        • Business
                        • Was this a gift?:
                        • No

                        Share this review

                         
                        5.0

                        Good product

                        By YG

                        from Brooklyn

                        Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                        Very happy with this cordless headset!

                        Share this review

                         
                        5.0

                        Amazing upgrade!

                        By Bob

                        from Newark, NJ

                        About Me Practical, Tech Savvy

                        Verified Buyer

                        Pros

                        • Clear Reception
                        • Durable
                        • Easy Controls

                        Cons

                          Best Uses

                          • High Volume
                          • Long Talks

                          Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                          After purchasing this product from BH, I connected it to my office phone at work and ever since than the change has been great. I can now switch from a phone call from the office to a song on the computer, to a incoming call from my mobile phone. I am thankful for this product.

                          • Primary use:
                          • Business
                          • Was this a gift?:
                          • No

                          Share this review

                          (1 of 2 customers found this review helpful)

                           
                          3.0

                          Good headset, but could have been great

                          By Tech_Guy

                          from Austin, TX

                          About Me Professional, Tech Savvy

                          Verified Buyer

                          Pros

                          • Clear Reception

                          Cons

                          • Not Durable

                          Best Uses

                          • Conference Calls
                          • High Volume
                          • Long Talks
                          • Multiple Lines

                          Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                          Volume and voice quality are very good.

                          Easy to connect to multiple devices:
                          1) land-line phone
                          2) mobile phone via bluetooth
                          3) computer via USB or bluetooth

                          My complaints:
                          1) The headset itself feels flimsy and not sturdy for the price paid. It feels as if I move my head quickly that it will fall off and does not completely cover the ears but rather sits on top of them. I guess I was expecting more of what you see commentators on TV using where all outside noise is blocked out. I was also hoping for a microphone that was "flexible" instead of just pre-set positions.
                          2) I would have liked the ability to switch between devices (Landline, Mobile, Computer) without being near the charging station. If I am using with my mobile phone for example and end the call by hanging up, the main unit/charging station defaults back to landline so in order to use the headset again with my mobile phone, I need to walk back into the next room and press a button on the main unit/charging station to switch to my mobile. Possibly there is a way to do this but the instruction manual does not specify how.

                          • Primary use:
                          • Business
                          • Was this a gift?:
                          • No

                          Share this review

                           
                          4.0

                          Works like a charm!

                          By SARW

                          from San Antonio TX

                          About Me Real Estate Professional

                          Verified Buyer

                          Pros

                          • Comfortable
                          • Compact
                          • Good Bass
                          • Great Sound
                          • Lightweight
                          • Stylish

                          Cons

                            Best Uses

                            • Computer
                            • Working

                            Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                            I use my Savi W720 in my real estate business for office and cell phone calls. I don't skype much and have not set up the computer connection yet.
                            What I really like about the unit is that I can leave my desk and make copies, walk to the front desk and continue speaking with clients or answer calls instead of handing to carry my cell phone with me while in the office.
                            I wish the link to the cell phone was a little faster so that instead of having to press the button on the unit I can just press the Savi icon on my phone once. Sometimes I have to press it more than twice.
                            Other than that, it works like a charm!

                            • Primary use:
                            • Business
                            • Computer Platform:
                            • Mac

                            Share this review

                             
                            5.0

                            Great Headset

                            By Jose

                            from Los Angeles

                            About Me Computer Profesional

                            Verified Buyer

                            Pros

                            • Comfortable
                            • Compact
                            • Great Sound
                            • Lightweight

                            Cons

                            • None

                            Best Uses

                            • Computer
                            • Working

                            Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                            The unit works great and I am very happy.

                            • Primary use:
                            • Business
                            • Computer Platform:
                            • PC

                            Share this review

                             
                            5.0

                            Simply Brilliant

                            By StraitBiz

                            from Los Angeles California

                            About Me Telemarketing Closer

                            Verified Buyer

                            Pros

                            • Comfortable
                            • Great Sound
                            • Lightweight

                            Cons

                              Best Uses

                              • Working

                              Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                              I work in a call center. I highly recommend this headset. I previously owned a Plantronics headset but when my cellphone rang I had to snatch off my headset and talk on the cell. Now I have seamless integration from land line to cell phone all day. I also eliminated my extra set of headphones for listing to the computer. This model headset is more comfortable than my older model. I wear it all day and forget to take it off.

                              • Primary use:
                              • Business
                              • Computer Platform:
                              • PC

                              Share this review

                              (1 of 1 customers found this review helpful)

                               
                              5.0

                              are you on conference calls all day?

                              By 5770

                              from USA

                              Verified Buyer

                              Pros

                              • Comfortable
                              • Compact
                              • Lightweight

                              Cons

                                Best Uses

                                • Computer
                                • Working

                                Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                                VERY GOOD if you want softphone, landline and bluetooth all in one package and you are on the phone A LOT. Don't mess around with the cheapy logitechs or gaming headsets, these are not suitable if you are office worker.

                                1. Well made
                                2. Software - very configurable
                                3. Great Battery
                                4. Usability is very good
                                5. Pretty good range
                                6. lightweight, comfortable
                                7. Everyone can hear me, I can hear them

                                NEGATIVES -
                                - Range not quite as advertised, but good enough (might be me)
                                - narrowband audio means your MP3s playing in background are mono and low quality - good enough for me, but not if you are an audiophile

                                • Primary use:
                                • Business
                                • Computer Platform:
                                • PC

                                Share this review

                                (1 of 1 customers found this review helpful)

                                 
                                4.0

                                One flaw

                                By TB

                                from Florida

                                Verified Buyer

                                Pros

                                  Cons

                                  • Uncomfortable

                                  Best Uses

                                  • Working

                                  Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                                  Wonderful product except for the fit on the headset. Not snug enough, tends to slip off easily.

                                  • Primary use:
                                  • Business
                                  • Computer Platform:
                                  • PC

                                  Share this review

                                   
                                  5.0

                                  Great so far!

                                  By hiker

                                  from Montana

                                  About Me Working professional

                                  Verified Buyer

                                  Pros

                                  • Comfortable
                                  • Lightweight

                                  Cons

                                  • Too Much Ambient Noise

                                  Best Uses

                                  • Computer
                                  • Landline

                                  Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                                  I've only used it with the land line so far, not the computer.

                                  I bought this based on other reviews, but also because it covered BOTH ears, not just one like most do. I have hearing loss and am in a cubicle, so I thought both ears covered would be better.

                                  It sounds great, I sounded clear to others. No static.

                                  My only complaint was that no where in the instructions did it say i should have my handset off the cradle to get my headset to work. I figured it out by chance, so it was no biggie.

                                  The headset does not block out noise in the office, but I didn't expect it to.

                                  I gave it 5 stars, but have not tried it on the computer yet. I expect it will work great.

                                  Totally worth the money!

                                  • Primary use:
                                  • Business
                                  • Computer Platform:
                                  • PC

                                  Share this review

                                   
                                  5.0

                                  Works like a champ

                                  By rightmuch

                                  from martinsville, va

                                  Verified Buyer

                                  Pros

                                  • Comfortable

                                  Cons

                                    Best Uses

                                      Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                                      Great sound quality, range and seamless functionality with desk and cell phone. Only negative is that it won't play the tunes on your PC/Mac in stereo

                                      • Primary use:
                                      • Business
                                      • Computer Platform:
                                      • PC

                                      Share this review

                                      (1 of 1 customers found this review helpful)

                                       
                                      5.0

                                      Great Headset

                                      By Bill

                                      from Los Altos, CA

                                      About Me Retired

                                      Verified Buyer

                                      Pros

                                      • Comfortable
                                      • Great Sound
                                      • Lightweight

                                      Cons

                                      • Falls off my head at time

                                      Best Uses

                                      • Computer

                                      Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                                      I wanted a wireless headset on which I could talk on the phone or listen to music from the computer. This one is expensive but really the only one that did what I wanted, and more. With a small charging unit that has buttons to switch between sources, it is very handy. Range is good. Microphone is better than an earlier Plantronics that I had and the earphones are good (not Bose quality). I have a little trouble keeping them on my head but probably intentionally that way for those who wear them for 8 hours at a time. The unit also allows for using a cell phone, something that I don't need.

                                      • Primary use:
                                      • Business
                                      • Computer Platform:
                                      • PC

                                      Share this review

                                      (1 of 1 customers found this review helpful)

                                       
                                      5.0

                                      Awesome

                                      By Solid Shaun

                                      from Central Florida

                                      About Me Frequent Skyper

                                      Verified Buyer

                                      Pros

                                      • Comfortable
                                      • Compact
                                      • Durable
                                      • East Setup
                                      • Lightweight

                                      Cons

                                        Best Uses

                                        • Computer
                                        • Working

                                        Comments about Plantronics Savi W720 Multi-Device Wireless Headset System:

                                        How you use the product: Home Office
                                        Things that are great about it: Triple source, Computer, Cell, Tel line.
                                        Things that aren't so great about it. The charger holds the headset a bit odd, so it takes a moment to get it plugged in correctly.

                                        • Primary use:
                                        • Business
                                        • Computer Platform:
                                        • PC

                                        Share this review

                                        Cables & Adapters

                                        See more
                                        Plantronics - APP-51 Electronic Hook Switch for Polycom
                                        • You Pay: $50.95
                                         

                                        Additional Hardware

                                        Plantronics - HL10 Handset Lifter for Savi Wireless System
                                        • You Pay: $51.48
                                         

                                        Batteries

                                        Plantronics - Replacement Battery for Savi 700, Office, CS500, and SupraPlus Wireless Headset Series
                                        • You Pay: $27.95
                                         

                                        Additional Accessories

                                        See more
                                        Plantronics - WH350 Spare Headset
                                        • Reg. Price: $122.99
                                        • Instant Savings: -$11.04
                                        • You Pay: $111.95
                                        • Limited supply at this price
                                         
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