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Plantronics Savi W720 Multi Device Wireless Headset System

B&H # PLW720 Mfr # 83544-01
In Stock
Free Expedited Shipping
You Pay: $225.09
Product Highlights
  • Manages PC, Mobile & Desk Phone Calls
  • Headset to Mobile Phone Audio Transfer
  • Hands-free Operation to 350 ft (100 m)
  • Noise-canceling Microphone
  • Lightweight 3.3 oz (94 g) Headset
  • One-touch Answer/End and Volume Control
  • Automatic UC Status Updates
  • Enhanced DSP Provides More Natural Sound
  • Advanced Wideband Audio Technology
  • Battery Lasts up to 9 Hours

The Savi W720 Multi-device Wireless Headset System is an ideal all-in-one communications system for professionals who use a combination of PC, mobile and desk phones for personal/conference calls, webinars, video conferencing and multimedia audio. Three-way connectivity lets you easily switch between PC, mobile and desk phone calls while adding the capability to transfer audio between your headset and mobile phone for continuous in and out of office use. Additionally, multiple style headsets can be added for future expansion, versatility and wearing options. Conference in up to three headsets for enhanced collaboration.

The Savi W720 combines quality sound, hands-free mobility and up to nine hours of talk time. The noise-canceling microphone reduces background ambience ensuring exceptional audio quality and easing listener fatigue. It also delivers high definition voice quality with advanced wideband audio and enhanced digital signal processing (DSP) making speech clearer and more natural.

Optimized for Unified Communications (UC) such as instant messaging and video conferencing the system automatically updates your status to busy on PC, mobile and even desk phone calls so colleagues can see your availability. Energy is also optimized using an efficient, adaptive power system for maximum range and talk time.

The W720 headset is an over-the-head, binaural headset/microphone with an LED indicator and one-touch call answer/end, volume up and down, mute and flash controls. Aural safety features include SoundGuard technology which protects against sound levels above 118 bBA while the Anti-startle technology detects and eliminates large and sudden increases in signal level.

One headset to manage and routes calls from PC, mobile and desk phones
Easily transfer audio between headset and mobile phones for in or out of the office use
One-touch call answer/end, volume up and down, mute and flash controls
UC presence automatically updated when on a PC, mobile or desk phone call
Energy efficient adaptive power system optimizes range and talk time
Conference in up to three additional headsets
Savi W745 provides unlimited talk time with included deluxe charging cradle kit
Advanced wideband audio using CAT-iq technology for high definition voice quality
Voice-dedicated DECT technology eliminates Wi-Fi interference
Noise-canceling microphone reduces background noise interruptions
Enhanced Digital Signal Processing (DSP) provides more natural voice sounds
Connects To PC, mobile and desk phone
Talk Time Up to 9 hours
Wireless Frequency DECT 6.0, range up to 350 ft between headset and base
Bluetooth v2.1 connection between mobile phone and base
Digital Encryption 64-bit
Audio Performance PC and desk phone wideband: up to 6,800 Hz
Hearing Protection SoundGuard DIGITALTM: protects against sound levels above 118dBA
Anti-startle detects and eliminates any large sudden increase in signal level
Time-Weighted Average prevents average noise level from exceeding 85dBA
SoundGuard: (W730) protects against sound levels above 118dBA
System Requirements Computer
Supported Operating Systems: Windows XP, Windows Vista, Windows 7
Processor: 400 MHz Pentium processor or equivalent (Minimum); 1 GHz Pentium processor or equivalent (Recommended)
RAM: 96 MB (Minimum); 256 MB (Recommended)
Hard Disk: 280 MB (Minimum); 500 MB or more (Recommended)
Microsoft Windows XP-Service Pack 3 (SP3) or later (Recommended) Microsoft Windows Vista- Service Pack 1 (SP1) or later (Recommended)

Display
At least 800 x 600, 256 colors
1024 x 768 high color, 32-bit (Recommended)

Browser
Internet Explorer V6 or better must be on the user's system (Required)
Headset Weight 3.3 oz (94 g)
Plantronics Savi W720 Multi Device Wireless Headset System
  • WH350 Headset
  • Base and Charge Cradle
  • USB Cable
  • Telephone Interface Cable
  • Power Supply
  • Deluxe Charging Cradle and Spare Battery (W745 Only)
  • Over-the-head Headband (W745 Only)
  • Behind-the-head Headband (W745 Only)
  • Headset Fit Kit with Earloops, Eartips and Foam Sleeve (W745 Only)
  • Eartips (W730 Only)
  • Limited 1 Year Manufacturer's Warranty
  • REVIEW SNAPSHOT®

    by PowerReviews
    PlantronicsSavi W720 Multi Device Wireless Headset System
     
    4.5

    (based on 19 reviews)

    Ratings Distribution

    • 5 Stars

       

      (13)

    • 4 Stars

       

      (4)

    • 3 Stars

       

      (1)

    • 2 Stars

       

      (0)

    • 1 Stars

       

      (1)

    94%

    of respondents would recommend this to a friend.

    Pros

    • Comfortable (8)
    • Great reception (8)
    • Durable (7)
    • Lightweight (7)
    • Simple controls (7)

    Cons

      Best Uses

      • Long talks (8)
      • Computer (6)
      • Working (6)
      • Conference calls (5)
      • High volume (3)
        • Reviewer Profile:
        • Tech savvy (5), Professional (4), Gearhead (3), Practical (3)
        • Primary use:
        • Business (18)
        • Was this a gift?:
        • No (9)
        • Computer Platform:
        • PC (8)

      Most Liked Positive Review

       

      What I Needed

      Works as advertised. It works with a desktop phone, cell phone via blue tooth, and computer.
      I work from home and I walk around all over my apartment during conference calls...Read complete review

      Works as advertised. It works with a desktop phone, cell phone via blue tooth, and computer.
      I work from home and I walk around all over my apartment during conference calls and the audio quality is great. No one can tell I'm on a wireless headset.

      The one downside I found and why I can't give it five stars: While it does work as advertised, it did take me a while to find an affordable desktop phone that would work with it right out of the box. I had a simple yet good ATT phone that this wasn't compatible with and whenever I used it I got a horrible echo that no settings changes and no CS rep could help me fix. I found that the biggest buyers of these units are companies with big digital phone systems that use deskphones in the $125+ range, the Plantronics website's compatibility guide is mainly catered to them.
      On it is hard to figure out what kind of phone is the one you are looking at because all you get is manufacturer and model number. This forces you to go one by one putting the info on google until you find the right desktop phone you are looking for.

      In the end the non digital system deskphone I found that was affordable, suited my needs and is compatible with this headset is the Panasonic KS-TS880 it works great. I just wish it hadn't been such a tedious process to find it.

      VS

      Most Liked Negative Review

       

      Good headset, but could have been great

      Volume and voice quality are very good.

      Easy to connect to multiple devices:
      1) land-line phone
      2) mobile phone via bluetooth
      3) computer via USB or...Read complete review

      Volume and voice quality are very good.

      Easy to connect to multiple devices:
      1) land-line phone
      2) mobile phone via bluetooth
      3) computer via USB or bluetooth

      My complaints:
      1) The headset itself feels flimsy and not sturdy for the price paid. It feels as if I move my head quickly that it will fall off and does not completely cover the ears but rather sits on top of them. I guess I was expecting more of what you see commentators on TV using where all outside noise is blocked out. I was also hoping for a microphone that was "flexible" instead of just pre-set positions.
      2) I would have liked the ability to switch between devices (Landline, Mobile, Computer) without being near the charging station. If I am using with my mobile phone for example and end the call by hanging up, the main unit/charging station defaults back to landline so in order to use the headset again with my mobile phone, I need to walk back into the next room and press a button on the main unit/charging station to switch to my mobile. Possibly there is a way to do this but the instruction manual does not specify how.

      Reviewed by 19 customers

      Sort by

      Displaying reviews 1-19

      Back to top

       
      4.0

      Iron clad unit

      By mike

      from ohio

      Verified Buyer

      Pros

      • Clear Reception
      • Durable
      • Easy Controls

      Cons

        Best Uses

        • High Volume
        • Long Talks

        Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

        used in loud water plant process area to speak with equipment reps. unit work great!

        • Primary use:
        • Business
        • Was this a gift?:
        • No

        Share this review

         
        5.0

        Easy simple and still there

        By Buzzsaw

        from Tampa FL

        About Me Gearhead, Practical, Professional, Tech Savvy

        Verified Buyer

        Pros

        • Clear Reception
        • Durable
        • Easy Controls

        Cons

          Best Uses

          • Conference Calls
          • Long Talks

          Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

          I have not used B&H in since the mid 90's. We always used them at the Video store I worked at for AV items. The prices were usually the best and we never had any issues with service.The search I was using had them with the lowest price so I decided to use them again.Glad to see they are still around and still delivering excellent goods and service.

          • Primary use:
          • Business
          • Was this a gift?:
          • No

          Share this review

           
          5.0

          Perfect!

          By Rob the Mortgage Guy

          from Kingwood, Texas

          About Me Practical, Professional

          Verified Buyer

          Pros

          • Clear Reception
          • Durable
          • Easy Controls

          Cons

            Best Uses

            • Long Talks
            • Multiple Lines

            Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

            I use the headset in a mortgage company. The normal fatigue of my job has gone away. I am able to be so much more productive that it has easily paid for itself in a couple of days. Soft on the ears and works with everything on my desktop.

            • Primary use:
            • Business
            • Was this a gift?:
            • No

            Share this review

             
            5.0

            Very nice Headset

            By Pictornyc

            from NYC

            About Me Gearhead, Professional, Tech Savvy

            Verified Buyer

            Pros

            • Clear Reception
            • Durable
            • Easy Controls

            Cons

              Best Uses

              • Conference Calls
              • Long Talks

              Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

              Works exactly as expected and is super easy to setup.

              • Primary use:
              • Business
              • Was this a gift?:
              • No

              Share this review

              (1 of 1 customers found this review helpful)

               
              1.0

              Luck of the draw

              By TestPilot

              from Rochester, NY

              About Me Gearhead

              Verified Buyer

              Pros

                Cons

                • Did not work

                Best Uses

                  Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

                  For the price, you should expect more than this product gives you. It is lightly made, with less physical adjustment on the microphone than desirable. The documentation is inadequate; someone who is unfamiliar with this kind of device may miss an essential step in using it. The audio quality on the one we received was ghastly. It was totally unacceptable, with what can be described as a weird echo perhaps fifty to one hundred milliseconds out of phase. The phenomenon made the headset totally unusable. The Plantronics tech support was seriously inadequate; the tech showed very little interest in correcting the problems. When escalated up to a managerial level, the response was an offer to help "tune" the headset. Tune a headset? Are they serious?

                  • Primary use:
                  • Business
                  • Was this a gift?:
                  • No

                  Share this review

                   
                  5.0

                  Love It almost more than my wife

                  By Carey

                  from Flower Mound, Texas

                  Verified Buyer

                  Pros

                  • Clear Reception
                  • Easy Controls

                  Cons

                    Best Uses

                    • Conference Calls
                    • Long Talks
                    • Multiple Lines

                    Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

                    Love the ability to flip between computer, phone and mobile via bt with easy. The range of the headset to base because of DECT 6.0 was greater than I expected. Is the product pricy? yes, but the freedom it gives to perform other tasks while on phone calls for work is invaluable. I am typically on the phone 6 hrs a day for work.

                    • Primary use:
                    • Business
                    • Was this a gift?:
                    • No

                    Share this review

                     
                    4.0

                    What I Needed

                    By Gabe

                    from New York, NY

                    About Me Tech Savvy

                    Verified Buyer

                    Pros

                    • Clear Reception
                    • Durable
                    • Easy Controls

                    Cons

                    • Plantronics Website

                    Best Uses

                    • Conference Calls
                    • Long Talks
                    • Telecommuting

                    Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

                    Works as advertised. It works with a desktop phone, cell phone via blue tooth, and computer.
                    I work from home and I walk around all over my apartment during conference calls and the audio quality is great. No one can tell I'm on a wireless headset.

                    The one downside I found and why I can't give it five stars: While it does work as advertised, it did take me a while to find an affordable desktop phone that would work with it right out of the box. I had a simple yet good ATT phone that this wasn't compatible with and whenever I used it I got a horrible echo that no settings changes and no CS rep could help me fix. I found that the biggest buyers of these units are companies with big digital phone systems that use deskphones in the $125+ range, the Plantronics website's compatibility guide is mainly catered to them.
                    On it is hard to figure out what kind of phone is the one you are looking at because all you get is manufacturer and model number. This forces you to go one by one putting the info on google until you find the right desktop phone you are looking for.

                    In the end the non digital system deskphone I found that was affordable, suited my needs and is compatible with this headset is the Panasonic KS-TS880 it works great. I just wish it hadn't been such a tedious process to find it.

                    • Primary use:
                    • Business
                    • Was this a gift?:
                    • No

                    Share this review

                     
                    5.0

                    Good product

                    By YG

                    from Brooklyn

                    Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

                    Very happy with this cordless headset!

                    Share this review

                     
                    5.0

                    Amazing upgrade!

                    By Bob

                    from Newark, NJ

                    About Me Practical, Tech Savvy

                    Verified Buyer

                    Pros

                    • Clear Reception
                    • Durable
                    • Easy Controls

                    Cons

                      Best Uses

                      • High Volume
                      • Long Talks

                      Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

                      After purchasing this product from BH, I connected it to my office phone at work and ever since than the change has been great. I can now switch from a phone call from the office to a song on the computer, to a incoming call from my mobile phone. I am thankful for this product.

                      • Primary use:
                      • Business
                      • Was this a gift?:
                      • No

                      Share this review

                      (1 of 2 customers found this review helpful)

                       
                      3.0

                      Good headset, but could have been great

                      By Tech_Guy

                      from Austin, TX

                      About Me Professional, Tech Savvy

                      Verified Buyer

                      Pros

                      • Clear Reception

                      Cons

                      • Not Durable

                      Best Uses

                      • Conference Calls
                      • High Volume
                      • Long Talks
                      • Multiple Lines

                      Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

                      Volume and voice quality are very good.

                      Easy to connect to multiple devices:
                      1) land-line phone
                      2) mobile phone via bluetooth
                      3) computer via USB or bluetooth

                      My complaints:
                      1) The headset itself feels flimsy and not sturdy for the price paid. It feels as if I move my head quickly that it will fall off and does not completely cover the ears but rather sits on top of them. I guess I was expecting more of what you see commentators on TV using where all outside noise is blocked out. I was also hoping for a microphone that was "flexible" instead of just pre-set positions.
                      2) I would have liked the ability to switch between devices (Landline, Mobile, Computer) without being near the charging station. If I am using with my mobile phone for example and end the call by hanging up, the main unit/charging station defaults back to landline so in order to use the headset again with my mobile phone, I need to walk back into the next room and press a button on the main unit/charging station to switch to my mobile. Possibly there is a way to do this but the instruction manual does not specify how.

                      • Primary use:
                      • Business
                      • Was this a gift?:
                      • No

                      Share this review

                       
                      4.0

                      Works like a charm!

                      By SARW

                      from San Antonio TX

                      About Me Real Estate Professional

                      Verified Buyer

                      Pros

                      • Comfortable
                      • Compact
                      • Good Bass
                      • Great Sound
                      • Lightweight
                      • Stylish

                      Cons

                        Best Uses

                        • Computer
                        • Working

                        Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

                        I use my Savi W720 in my real estate business for office and cell phone calls. I don't skype much and have not set up the computer connection yet.
                        What I really like about the unit is that I can leave my desk and make copies, walk to the front desk and continue speaking with clients or answer calls instead of handing to carry my cell phone with me while in the office.
                        I wish the link to the cell phone was a little faster so that instead of having to press the button on the unit I can just press the Savi icon on my phone once. Sometimes I have to press it more than twice.
                        Other than that, it works like a charm!

                        • Primary use:
                        • Business
                        • Computer Platform:
                        • Mac

                        Share this review

                         
                        5.0

                        Great Headset

                        By Jose

                        from Los Angeles

                        About Me Computer Profesional

                        Verified Buyer

                        Pros

                        • Comfortable
                        • Compact
                        • Great Sound
                        • Lightweight

                        Cons

                        • None

                        Best Uses

                        • Computer
                        • Working

                        Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

                        The unit works great and I am very happy.

                        • Primary use:
                        • Business
                        • Computer Platform:
                        • PC

                        Share this review

                         
                        5.0

                        Simply Brilliant

                        By StraitBiz

                        from Los Angeles California

                        About Me Telemarketing Closer

                        Verified Buyer

                        Pros

                        • Comfortable
                        • Great Sound
                        • Lightweight

                        Cons

                          Best Uses

                          • Working

                          Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

                          I work in a call center. I highly recommend this headset. I previously owned a Plantronics headset but when my cellphone rang I had to snatch off my headset and talk on the cell. Now I have seamless integration from land line to cell phone all day. I also eliminated my extra set of headphones for listing to the computer. This model headset is more comfortable than my older model. I wear it all day and forget to take it off.

                          • Primary use:
                          • Business
                          • Computer Platform:
                          • PC

                          Share this review

                          (1 of 1 customers found this review helpful)

                           
                          5.0

                          are you on conference calls all day?

                          By 5770

                          from USA

                          Verified Buyer

                          Pros

                          • Comfortable
                          • Compact
                          • Lightweight

                          Cons

                            Best Uses

                            • Computer
                            • Working

                            Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

                            VERY GOOD if you want softphone, landline and bluetooth all in one package and you are on the phone A LOT. Don't mess around with the cheapy logitechs or gaming headsets, these are not suitable if you are office worker.

                            1. Well made
                            2. Software - very configurable
                            3. Great Battery
                            4. Usability is very good
                            5. Pretty good range
                            6. lightweight, comfortable
                            7. Everyone can hear me, I can hear them

                            NEGATIVES -
                            - Range not quite as advertised, but good enough (might be me)
                            - narrowband audio means your MP3s playing in background are mono and low quality - good enough for me, but not if you are an audiophile

                            • Primary use:
                            • Business
                            • Computer Platform:
                            • PC

                            Share this review

                            (1 of 1 customers found this review helpful)

                             
                            4.0

                            One flaw

                            By TB

                            from Florida

                            Verified Buyer

                            Pros

                              Cons

                              • Uncomfortable

                              Best Uses

                              • Working

                              Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

                              Wonderful product except for the fit on the headset. Not snug enough, tends to slip off easily.

                              • Primary use:
                              • Business
                              • Computer Platform:
                              • PC

                              Share this review

                               
                              5.0

                              Great so far!

                              By hiker

                              from Montana

                              About Me Working professional

                              Verified Buyer

                              Pros

                              • Comfortable
                              • Lightweight

                              Cons

                              • Too Much Ambient Noise

                              Best Uses

                              • Computer
                              • Landline

                              Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

                              I've only used it with the land line so far, not the computer.

                              I bought this based on other reviews, but also because it covered BOTH ears, not just one like most do. I have hearing loss and am in a cubicle, so I thought both ears covered would be better.

                              It sounds great, I sounded clear to others. No static.

                              My only complaint was that no where in the instructions did it say i should have my handset off the cradle to get my headset to work. I figured it out by chance, so it was no biggie.

                              The headset does not block out noise in the office, but I didn't expect it to.

                              I gave it 5 stars, but have not tried it on the computer yet. I expect it will work great.

                              Totally worth the money!

                              • Primary use:
                              • Business
                              • Computer Platform:
                              • PC

                              Share this review

                               
                              5.0

                              Works like a champ

                              By rightmuch

                              from martinsville, va

                              Verified Buyer

                              Pros

                              • Comfortable

                              Cons

                                Best Uses

                                  Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

                                  Great sound quality, range and seamless functionality with desk and cell phone. Only negative is that it won't play the tunes on your PC/Mac in stereo

                                  • Primary use:
                                  • Business
                                  • Computer Platform:
                                  • PC

                                  Share this review

                                  (1 of 1 customers found this review helpful)

                                   
                                  5.0

                                  Great Headset

                                  By Bill

                                  from Los Altos, CA

                                  About Me Retired

                                  Verified Buyer

                                  Pros

                                  • Comfortable
                                  • Great Sound
                                  • Lightweight

                                  Cons

                                  • Falls off my head at time

                                  Best Uses

                                  • Computer

                                  Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

                                  I wanted a wireless headset on which I could talk on the phone or listen to music from the computer. This one is expensive but really the only one that did what I wanted, and more. With a small charging unit that has buttons to switch between sources, it is very handy. Range is good. Microphone is better than an earlier Plantronics that I had and the earphones are good (not Bose quality). I have a little trouble keeping them on my head but probably intentionally that way for those who wear them for 8 hours at a time. The unit also allows for using a cell phone, something that I don't need.

                                  • Primary use:
                                  • Business
                                  • Computer Platform:
                                  • PC

                                  Share this review

                                  (1 of 1 customers found this review helpful)

                                   
                                  5.0

                                  Awesome

                                  By Solid Shaun

                                  from Central Florida

                                  About Me Frequent Skyper

                                  Verified Buyer

                                  Pros

                                  • Comfortable
                                  • Compact
                                  • Durable
                                  • East Setup
                                  • Lightweight

                                  Cons

                                    Best Uses

                                    • Computer
                                    • Working

                                    Comments about Plantronics Savi W720 Multi Device Wireless Headset System:

                                    How you use the product: Home Office
                                    Things that are great about it: Triple source, Computer, Cell, Tel line.
                                    Things that aren't so great about it. The charger holds the headset a bit odd, so it takes a moment to get it plugged in correctly.

                                    • Primary use:
                                    • Business
                                    • Computer Platform:
                                    • PC

                                    Share this review

                                    Cables & Adapters

                                    Show more >
                                    Plantronics -  Electronic Hook Switch Cable for Polycom Phones
                                    • You Pay: $49.95
                                     

                                    Additional Hardware

                                    Plantronics -  HL10 Handset Lifter for Savi Wireless System
                                    • You Pay: $48.95
                                     

                                    Batteries

                                    Plantronics -  Replacement Battery for Savi 700, Office, CS500, and SupraPlus Wireless Headset Series
                                    • You Pay: $24.95
                                    Usually ships in 3-7 business days i This item is usually Drop Shipped from the MFR/Distributor within 3-7 business days (subject to availability). Your order will be charged at the time of placing the order with the MFR.
                                     
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