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HGST 2TB Touro Desk DX3 USB 3.0 External Hard Disk Drive (Black)

B&H # HG0S03402 Mfr # 0S03402
No Longer Available
Product Highlights
  • Fast USB 3.0 Interface
  • USB 3.0 Compliant & USB 2.0 Compatible
  • Stackable Desktop Design
  • Solid Add-On Storage for Digital Files
  • USB 3.0 Cable & AC Power Adapter
  • Smooth & Stylish Textured Body
  • Compatible with Windows & Mac OS

The Hitachi 2TB Touro Desk DX3 USB 3.0 External Hard Disk Drive (Black) delivers solid add-on storage for all your digital files including photos, movie, music and documents. The stylish, textured 3.5" external drive is designed for stacking and plug-and-play connectivity. It features a fast USB 3.0 interface, which supports transfer rates up to 5 Gb/s. Plus, it's backwards compatible with USB 2.0. The drive works with both Windows and Mac operating systems. For added convenience, the Touro Desk comes with a USB 3.0 cable and an AC power adapter.

Solid add-on storage for all your digital files
Stackable desktop design
Smooth, textured body for solid good looks
Features a fast USB 3.0 interface that's backwards compatible with USB 2.0
Includes USB 3.0 cable and AC power adapter
3.5" external hard disk drive
Capacity 2TB
Interface USB 3.0 compliant
USB 2.0 compatible
Hard Drive 3.5" (8.89 cm) external hard disk drive
Data Transfer Rate 5 Gb/s (maximum)
Mounting Desktop (stackable design)
Windows System Requirements Windows XP, Vista or 7
Available USB 3.0 port
Mac System Requirements Mac OS 10.5 or newer
Available USB port
Power Requirements AC power adapter
Environmental Requirements Not specified by manufacturer
Dimensions (WxHxD) 5.1 x 7.2 x 2.4" (12.9 x 18.3 x 6.0 cm)
Weight Not specified by manufacturer
HGST 2TB Touro Desk DX3 USB 3.0 External Hard Disk Drive (Black)
  • USB 3.0 Cable
  • AC Power Adapter
  • Spanish Manual & Quick Start Guide
  • 1-Year Warranty (North America & Japan)
  • 2-Year Warranty (Latin America & EMEA)
  • 3-Year Warranty (AP)
  • REVIEW SNAPSHOT®

    by PowerReviews
    HGST2TB Touro Desk DX3 USB 3.0 External Hard Disk Drive (Black)
     
    2.0

    (based on 1 review)

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    Reviewed by 1 customer

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    (20 of 25 customers found this review helpful)

     
    2.0

    Not compatible with Windows 7 ???

    By BGBAMA

    from Orange Beach, Alabama

    About Me Power user

    Verified Buyer

    Pros

    • Easy To Set Up
    • Easy to use
    • Exceptionally sturdy
    • High Capacity
    • Quiet

    Cons

    • Some incompatibility

    Best Uses

      Comments about HGST 2TB Touro Desk DX3 USB 3.0 External Hard Disk Drive (Black):

      To begin, B&H is a great store. I truly enjoy doing business with them.I bought the Hitachi 2TB Touro Desk DX3 USB 3.0 External Hard Disk Drive for four reasons:. Large capacity. USB 3.0.. Low price. Absence (yes, absence!) of software.I had read many reviews of users who bought drives that automatically installed software on first use. But this Hitachi is just a plain vanilla, empty, single partition, NTFS-formatted hard drive. (Nowadays, those are becoming harder to find.)So all is well, right? Actually, no. I was unable to save a system image using Windows 7 Backup & Restore. The W7 backup is done in two steps. First, it writes a collection of selected folders and files, so you can restore a particular folder/file to a previous point in time. Second, it writes a "system image" (a copy of your entire hard drive), so you can restore the entire computer system.It's the system image part that didn't work with the Touro. I tried repeatedly, but each time got the same error message: . "One of the backup files could not be created. . The request could not be performed because . of an I/O device error." Error code 0x8078002AIt turns out I'm not alone. A Google search returned numerous instances of other users with the same problem. The root cause was most plausibly a drive's sector size, whatever that is.Hitachi advertises 24/7 email support, so I filled out a support request form at:http://www.hitachigst.com/hdd/support/hddemail.htmI never got a response. So I called their phone support @ [@]. The tech rep discounted any problem with the drive:. "It's not the drive." . "The error code means that the backup program can't access a file it needs.". "Has nothing to do with drive formatting."However, Microsoft specifically contradicts those statements: [@] This link pinpoints the error code, confirms the sector size limitation, explains current drive formats, and tells which are supported. The web page also tells how to query a drive to determine its logical sector size. The Touro was 4096 bytes, which is not supported.I sent the above link to other companies' customer support, along with this question:. "Which of your external hard drives (portable or desktop) have all these features?. 1. USB 3.0. 2. 2 TB or larger capacity. 3. EITHER Advanced Format "512E" (4K physical, 512-byte logical sector size). OR "512-byte native" (512-byte physical and logical sector size)?"and quickly received their replies:HP"HP USB 3.0 2TB Personal Media External Drive supports Advanced Format ("512E" 4K physical and 512-byte logical sector size). This product is compatible with Windows 7 32/64 operating system."Seagate"The GoFlex Desk product line supports 4K Advance Format."Western Digital"The newer WD hard drive come in advance format, which is the 512 byte-Extended configuration."Verbatim"We recommend the following drives for the specifications you required.1.2TB Store 'n' Save USB 3.0 Desktop Hard Drive (97580)2.Store 'n' Save FireWire 800/USB 3.0 Desktop Hard Drive(97614)So I returned the Touro and bought a "Western Digital 2TB My Book Essential External Desktop Hard Drive" Model WDBACW0020HIBK. It works perfectly. It did have a couple of folders containing user guides and backup software. But thankfully, they are not on a separate (or hidden) partition, and they don't hijack your computer by automatically installing stuff. You can simply delete the folders or move them elsewhere.And finally, the B&H return process is a flawless model for other e-tailers.

      • Primary use:
      • Personal
      • Computer Platform:
      • PC

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