The Professional's Source 800.606.6969 / 212.444.6615
Please note: Online ordering is unavailable until Saturday 9:30 PM EDT. Feel free to browse our site and add items to your cart or wishlist. We apologize for the inconvenience and appreciate your patronage.

Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem

  • Price: $79.99
  • B&H # MOSB6121
  • Mfr# 575319-019-00

Product Highlights

  • DOCSIS / EuroDOCSIS 3.0 Certified
  • Compatible with DOCSIS 1.0 / 1.1 / 2.0
  • GigE Port w/ Auto Negotiate + Auto MDIX
  • Four Upstream / Downstream Channels Each
  • 10 / 100 / 1000 Base-T Ethernet Port
  • Internal Low Pass Filter
  • AES Traffic Encryption
  • Supports IPv4 and IPv6
  • User-Friendly Online Diagnostics
  • Windows, Macintosh, and UNIX Compatible
 

What item is right for you?

Ask our Experts!

800.606.6969
Live Chat
Close

The SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem from Motorola is an easy-to-use option for home-businesses or large businesses alike, that provides high-bandwidth transfer rates for large multimedia files. It offers channel bonding of up to four downstream and four upstream channels, with data rates well above 100 Mb/s in both directions. While it is built for DOCSIS 3.0, it is of course backward compatible with 1.0, 1.1, and 2.0 standards.

With a 10 / 100 / 1000 Base-T Ethernet (RJ-45) port, and easy-to-read LED status indicators, the SB6121 is convenient to install with older technology, and its operational status is visible at a glance. For high-end residential users, workers with a home office, or even medium to large businesses, the SB6121 from Motorola is an excellent option that offers great performance and simplicity in a variety of applications.

DOCSIS 3.0
The SB6121 enables channel bonding of up to four downstream channels and four upstream channels, which allows an operator to offer their customers advanced multimedia services with data rates of well over 100 Mb/s in both directions
Economic and Flexible
The modem provides operators with an economic option for providing Ultra-Broadband services, with four times the current maximum user data throughput, approximating 160 Mbps in DOCSIS mode and 195 Mbps in EuroDOCSIS mode, without the need for hybrid fiber coax (HFC) plant upgrade
Enhanced Network Management
With the ability to provision and manage IP multicast, GigE (RJ-45) data port with Auto Negotiate and Auto MDIX, and user-friendly online diagnostics--the SB6121 has got the features to give you full-control over network management and maintenance
Backward Compatibility
Backward compatible to DOCSIS 1.0, 1.1 and 2.0, the SB6121 also supports both IPv4 and IPv6, Advanced Encryption Services, and all other DOCSIS 3.0 standards
Low Pass Filter
Internal Low Pass Filter to eliminate MoCA signal overload
Power Saving Energy Conservation Switch
This allows you to disable the modem when it is not in use (optional)
DOCSIS 3.0 Certified
Channel bonding of up to four downstream channels and four upstream channels increasing data rates of well over 100 Mbps in each direction. It supports IPv4 and IPv6 to expand network addressing capabilities, and also supports AE traffic encryption for enhanced security and protection
Operation Details
Modulation Downstream: 64 or 256 QA
Upstream: QPSK and 8, 16, 32, 64, 128 QAM
Bandwidth 100 MHz (edge to edge)
DOCSIS: ≤ 24 MHz
EuroDOCSIS: ≤ 32 MHz
Data Transfer Rate Downstream:
DOCSIS: 171.537 Mb/s (4 channels) / 42.884 (single channel) at 256 QAM at 5.36 Msym/s
EuroDOCSIS: 222.464 Mb/s (4 channels) / 55.616 (single channel) at 256 QAM at 6.952 Msym/s

Upstream:
DOCSIS: 131.072 Mb/s (4 channels) / 32.768 Mb/s (single channel): at 128 QAM at 6.4 MHz
EuroDOCSIS: 131.072 Mb/s (4 channels) / 32.768 Mb/s (single channel): at 128 QAM at 6.4 MHz
Symbol Rate Downstream:
DOCSIS 64 QAM 5.057 Msym/s; 256 QAM 5.361 Msym/s
EuroDOCSIS 64 QAM 6.952 Msym/s; 256 QAM 6.952 Msym/s

Upstream:
160, 320, 640, 1280, 2560, 5120 ksym/s
Level Range Downstream:
-15 to 15 dBmV

Upstream:
Level range per channel (Multiple Transmit Channel mode disabled, or only Multiple Transmit Channel mode enabled with one channel in the TCS)
DOCSIS/EuroDOCSIS:
TDMA:
Pmin to +57 dBmV (32 QAM, 64 QAM)
Pmin to +58 dBmV (8 QAM, 16 QAM)
Pmin to +61 dBmV (QPSK)
S-CDMA:
Pmin to +56 dBmV (all modulations), where:
Pmin = +17 dBmV, 1280 kHz modulation rate
Pmin = +20 dBmV, 2560 kHz modulation rate
Pmin = +23 dBmV, 5120 kHz modulation rate


Level range per channel (two channels in the TCS)
TDMA:
Pmin to +54 dBmV (32 QAM, 64 QAM)
Pmin to +55 dBmV (8 QAM, 16 QAM)
Pmin to +58 dBmV (QPSK)
S-CDMA:
Pmin to +53 dBmV (all modulations), where:
Pmin = +17 dBmV, 1280 kHz modulation rate
Pmin = +20 dBmV, 2560 kHz modulation rate
Pmin = +23 dBmV, 5120 kHz modulation rate

Level range per channel (three or four channels in the TCS)
TDMA:
Pmin to +51 dBmV (32 QAM, 64 QAM)
Pmin to +52 dBmV (8 QAM, 16 QAM)
Pmin to +55 dBmV (QPSK)
S-CDMA:
Pmin to +53 dBmV (all modulations), where:
Pmin = +17 dBmV, 1280 kHz modulation rate
Pmin = +20 dBmV, 2560 kHz modulation rate
Pmin = +23 dBmV, 5120 kHz modulation rate
RF Specifications Bonded Channel RF Level Tolerance: 10dBmV
Input Impedance 75 Ohms (nominal)
Output Impedance 75 Ohms (nominal)
Frequency Range Downstream:
DOCSIS and EuroDOCSIS 108 to 1002 MHz (edge to edge), Optional 91 to 1002 MHz (edge to edge)

Upstream:
DOCSIS 5-42 MHz (edge to edge), EuroDOCSIS and optional DOCSIS 5 to 65 MHz (edge to edge)
Frequency Measurement Frequency Plan:
EuroDOCSIS Annex A
DOCSIS Annex B
J-DOCSIS Annex B, modified for Japan Frequencies
Security Security: DOCSIS 3.0 Security (BPI+, EAE, SSD)
Network Management SNMP v2 and v3
IP Interface Supports IP addressing using IPv4 and / or IPv6 (dual stack)
Compatibility PC: 90496, Pentium, or later; Windows Vista, 2000, XP or 7 or Linux with Ethernet connection (although not specifically supported, older versions of Windows will work with this cable modem)
Macintosh: Power PC or later; OS 9 or higher, Ethernet connection
UNIX: Ethernet connection
Home Networking: Ethernet router or wireless access point
General Attributes
Cable Connection 75 Ohms F-connector
Network Interface 10 / 100 / 1000 Base-T Ethernet (RJ-45)
Data Link Protocol TCP / IP
Power Supply 9W nominal
105 - 125VAC, 60 Hz
100 - 240VAC, 50 - 60 Hz
Compliance RoHS compliant, ENERGY STAR V2 , COC V3, Compliant per the "Code of Conduct on Energy Consumption of Broadband Equipment", CMM, MEPS
Environmental Requirements Operating Temperature: 32 to 104° F (0 to 40° C) Storage Temperature: -22 to 158° F (-30 to 70° C) Operating Humidity: 5 to 95% (non-condensing)
Dimensions (H x W x D) 5.2 x 5.2 x 1.7" (13.3 x 13.3 x 4.2 cm)
Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem
  • 1-Year Limited Warranty
  • REVIEW SNAPSHOT®

    by PowerReviews
    MotorolaSURFboard SB6121 DOCSIS 3.0 CPE Cable Modem
     
    4.7

    (based on 43 reviews)

    Ratings Distribution

    • 5 Stars

       

      (34)

    • 4 Stars

       

      (6)

    • 3 Stars

       

      (2)

    • 2 Stars

       

      (0)

    • 1 Stars

       

      (1)

    97%

    of respondents would recommend this to a friend.

    Pros

    • Easy to set up (38)
    • Fast (28)
    • Highly compatible (22)
    • Small (18)
    • Secure (12)

    Cons

      Best Uses

      • Home (29)
      • Secure networks (7)
      • Small office (7)
      • Heavy downloading (5)
      • Surfing the web (5)
        • Reviewer Profile:
        • High bandwidth user (28), Quality oriented (7), Low bandwidth user (6)
        • Primary use:
        • Personal (38), Business (3)
        • Computer Platform:
        • PC (19), Mac (16)

      Most Liked Positive Review

       

      Very good modem

      Pair this up with my Western Digital myNet900 router and it is blazing fast. Running at full speed @ 1gb/s between my modem and my router giving no lag whatsoever. I've also notice ...Read complete review

      Pair this up with my Western Digital myNet900 router and it is blazing fast. Running at full speed @ 1gb/s between my modem and my router giving no lag whatsoever. I've also notice my download speed almost doubled. Before I was getting 32mb/s down and 5mb/s up and now I'm getting 57mb/s down and 15mb/s up. I'm very happy with it and I'm also happy that I am not being charge monthly for their cheap, no good, look like a plastic toy box modem. This modem is a beast compare to the one Comcast give to their customer.

      VS

      Most Liked Negative Review

       

      Firmware Version Outdated

      We have Rogers here in London,Ontario.Tek Savvy (ISP using Rogers infrastructure)supports this modem but will not update the firmware if the firmware version is outdated. I can't speak to it's performance or ...Read complete review

      We have Rogers here in London,Ontario.Tek Savvy (ISP using Rogers infrastructure)supports this modem but will not update the firmware if the firmware version is outdated. I can't speak to it's performance or durability for obvious reasons.

      Reviewed by 43 customers

      Sort by

      Displaying reviews 1-20

      Back to top

      Previous | Next »

       
      5.0

      Works fine

      By Ben

      from Indianapolis, IN

      Verified Buyer

      Pros

      • Easy To Set Up

      Cons

        Best Uses

        • Home

        Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

        I use this modem in my home. It connected easily and I haven't had any problems. It has replaced a rented modem from Comcast.

        • Primary use:
        • Personal
        • Computer Platform:
        • PC

        Share this review

         
        5.0

        Very good modem

        By Darkside

        from Sacramento

        About Me High bandwidth user

        Pros

        • Easy To Set Up
        • Fast
        • Gigabit Port 101001000
        • Highly Compatible
        • No Lag
        • Secure
        • Small

        Cons

        • none

        Best Uses

        • Gaming
        • Home
        • Secure Networks

        Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

        Pair this up with my Western Digital myNet900 router and it is blazing fast. Running at full speed @ 1gb/s between my modem and my router giving no lag whatsoever. I've also notice my download speed almost doubled. Before I was getting 32mb/s down and 5mb/s up and now I'm getting 57mb/s down and 15mb/s up. I'm very happy with it and I'm also happy that I am not being charge monthly for their cheap, no good, look like a plastic toy box modem. This modem is a beast compare to the one Comcast give to their customer.

        • Primary use:
        • Personal
        • Computer Platform:
        • PC

        Share this review

         
        5.0

        works as advertised

        By venture17

        from pa

        About Me High bandwidth user

        Verified Buyer

        Pros

        • Fast
        • Highly Compatible

        Cons

          Best Uses

            Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

            connected to comcast internet. no issues or problems to date (about two weeks active)

            • Primary use:
            • Personal
            • Computer Platform:
            • PC

            Share this review

             
            4.0

            Plays nice with Comcast

            By Home studio guy

            from Connecticut

            About Me High bandwidth user

            Verified Buyer

            Pros

            • Easy To Set Up
            • Fast
            • Small

            Cons

              Best Uses

                Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                So far so good, had it for a few weeks and it has provided solid performance. Working well with Comcast Blast internet.

                • Primary use:
                • Personal
                • Computer Platform:
                • Mac

                Share this review

                 
                5.0

                Good I guess

                By Red balls

                from Los Angeles

                About Me High bandwidth user

                Verified Buyer

                Pros

                • Easy To Set Up
                • Fast
                • Highly Compatible

                Cons

                  Best Uses

                    Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                    I know nothing about modems. But I guess this is a dock 3 and fairly good modem but not the best. I had to get one because TimeWarner Cable is a scam. Anyway at least I won't be paying to use their junk. This is a good solution and was easy to set up and has been working great for a week or so. Works well with my Mac setup.

                    • Computer Platform:
                    • Mac

                    Share this review

                     
                    5.0

                    A great cable modem for TWC

                    By bmtx08liu

                    from Beaumont, TX

                    About Me High bandwidth user

                    Verified Buyer

                    Pros

                    • Easy To Set Up
                    • Fast
                    • Highly Compatible
                    • Secure
                    • Small

                    Cons

                      Best Uses

                      • Home
                      • Small Office

                      Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                      This modem is easily set up just simply by following the instruction. I just used for about three weeks and did not see any problems yet.

                      • Primary use:
                      • Personal
                      • Computer Platform:
                      • PC

                      Share this review

                       
                      4.0

                      SURFboard SB6121 DOCSIS 3.0 CPE Cable Mo

                      By QQQQ

                      from California

                      About Me Low bandwidth user

                      Verified Buyer

                      Pros

                      • Easy To Set Up
                      • Highly Compatible

                      Cons

                      • Bulky

                      Best Uses

                      • Home

                      Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                      So far, it is better than the original cable modem supplied by TWC. I have not experienced any poor connection between my devices and the modem. The only problem I have is that the comparison table on the back of the box. Does it mean this model is not good or even not for wireless and WiFi functions?

                      • Primary use:
                      • Personal
                      • Computer Platform:
                      • PC

                      Share this review

                      (1 of 1 customers found this review helpful)

                       
                      5.0

                      Easy setup and fast cable modem

                      By One97Tom

                      from Seattle, WA

                      About Me High bandwidth user

                      Verified Buyer

                      Pros

                      • Easy To Set Up
                      • Fast
                      • Highly Compatible

                      Cons

                        Best Uses

                        • Home

                        Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                        One call to the cable company and I had this cable modem up and running within 15 minutes. And I have noticed faster speeds using this modem compared to the cable company rental modem.

                        • Primary use:
                        • Personal
                        • Computer Platform:
                        • Mac

                        Share this review

                        (1 of 1 customers found this review helpful)

                         
                        4.0

                        works great

                        By Will

                        from Silverdale

                        About Me Low bandwidth user

                        Verified Buyer

                        Pros

                          Cons

                            Best Uses

                            • Home

                            Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                            Took me a while to get it to work even with the help of the cable guy from WAVE BROADBAND. But once it started (two hours later), I never had an internet drop ever since.

                            • Primary use:
                            • Personal
                            • Computer Platform:
                            • PC

                            Share this review

                            (1 of 1 customers found this review helpful)

                             
                            1.0

                            Firmware Version Outdated

                            By JP

                            from London,Ontario,Canada

                            About Me High bandwidth user

                            Verified Buyer

                            Pros

                              Cons

                                Best Uses

                                  Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                  We have Rogers here in London,Ontario.Tek Savvy (ISP using Rogers infrastructure)supports this modem but will not update the firmware if the firmware version is outdated. I can't speak to it's performance or durability for obvious reasons.

                                  • Primary use:
                                  • Personal
                                  • Computer Platform:
                                  • PC

                                  Share this review

                                   
                                  5.0

                                  I WILL DEFINITELY BUY THIS PRODUCT AGAIN

                                  By Sam

                                  from Stockton.Ca

                                  About Me High bandwidth user

                                  Verified Buyer

                                  Pros

                                  • Easy To Set Up
                                  • Fast
                                  • Highly Compatible
                                  • Secure
                                  • Small

                                  Cons

                                    Best Uses

                                    • Home

                                    Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                    First the price was good,very good reviews and the brand reputations.No complaints so far.

                                    • Primary use:
                                    • Personal
                                    • Computer Platform:
                                    • Mac

                                    Share this review

                                     
                                    5.0

                                    Works fine

                                    By Space-time

                                    from Princeton

                                    About Me High bandwidth user

                                    Verified Buyer

                                    Pros

                                      Cons

                                        Best Uses

                                        • Home

                                        Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                        My old SB 5120 started to disconnect randomly, this one has been rock solid since I got it two weeks ago.

                                        • Primary use:
                                        • Personal
                                        • Computer Platform:
                                        • Mac

                                        Share this review

                                        (0 of 4 customers found this review helpful)

                                         
                                        3.0

                                        good buy

                                        By alec

                                        from west windsor, nj

                                        About Me High bandwidth user

                                        Verified Buyer

                                        Pros

                                        • Easy To Set Up
                                        • Fast
                                        • Highly Compatible
                                        • Small

                                        Cons

                                        • Not Sure Of Security

                                        Best Uses

                                        • Home

                                        Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                        I use this hard disk for docs backup and it is convenient to install and configure. Also the B&H price is great with free shipping. However, it may take some efforts to customize the backups you need in an automated way.

                                        • Primary use:
                                        • Personal
                                        • Computer Platform:
                                        • PC

                                        Share this review

                                         
                                        4.0

                                        good replacement.

                                        By kevin

                                        from los angeles, ca

                                        About Me High bandwidth user

                                        Verified Buyer

                                        Pros

                                        • Easy To Set Up
                                        • Highly Compatible

                                        Cons

                                          Best Uses

                                          • Home

                                          Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                          bought it because my cable company started to charge monthly modem fee. works well, don't see any speed change.

                                          • Primary use:
                                          • Personal
                                          • Computer Platform:
                                          • PC

                                          Share this review

                                           
                                          5.0

                                          Easy installation, works great

                                          By sudip

                                          from foster city, ca

                                          About Me High bandwidth user

                                          Verified Buyer

                                          Pros

                                          • Easy To Set Up
                                          • Fast
                                          • Highly Compatible
                                          • Secure
                                          • Small

                                          Cons

                                            Best Uses

                                            • Home

                                            Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                            It is a plug and play

                                            • Primary use:
                                            • Personal
                                            • Computer Platform:
                                            • Mac

                                            Share this review

                                            (1 of 1 customers found this review helpful)

                                             
                                            5.0

                                            Highly Recommended

                                            By Ron

                                            from Leland, NC

                                            About Me High bandwidth user

                                            Verified Buyer

                                            Pros

                                            • Easy To Set Up
                                            • Fast
                                            • Highly Compatible
                                            • Secure
                                            • Small

                                            Cons

                                            • none

                                            Best Uses

                                            • Home

                                            Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                            Last month, TWC notified customers they would begin billing for leased cable modems, or customers had an option to buy their own. At $4.00/month, I opted for the latter. The Motorola SB6121 DOCSIS 3.0 CPE Cable Modem was among the choices. B&H provided the lowest price and shipped in two days. Easy set-up and I was in business within 15 minutes. I will definitely return to B&H in the future!

                                            • Computer Platform:
                                            • PC

                                            Share this review

                                            (1 of 1 customers found this review helpful)

                                             
                                            4.0

                                            works as expected

                                            By EJM

                                            from Nebraska

                                            About Me High bandwidth user

                                            Verified Buyer

                                            Pros

                                            • Easy To Set Up
                                            • Fast
                                            • Highly Compatible
                                            • Secure
                                            • Small

                                            Cons

                                              Best Uses

                                              • Home
                                              • Secure Networks

                                              Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                              The only surprise was having tot contact my provider to regisiter on system. Maybe instructions could be a little clearer about how to get it running. Hook up is pretty straight forward.

                                              • Primary use:
                                              • Personal
                                              • Computer Platform:
                                              • PC

                                              Share this review

                                              (1 of 2 customers found this review helpful)

                                               
                                              3.0

                                              seems ok...sometimes slower

                                              By not so techy in nyc

                                              from new york

                                              About Me High bandwidth user

                                              Verified Buyer

                                              Pros

                                              • Small

                                              Cons

                                              • Slow

                                              Best Uses

                                              • Home

                                              Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                              sometimes seems slower than other modem....not so important but ok

                                              • Primary use:
                                              • Business
                                              • Computer Platform:
                                              • Mac

                                              Share this review

                                               
                                              5.0

                                              Recommended

                                              By ADK PA

                                              from Queensbury, NY

                                              About Me Low bandwidth user

                                              Verified Buyer

                                              Pros

                                              • Easy To Set Up
                                              • Fast
                                              • Small

                                              Cons

                                                Best Uses

                                                • Home
                                                • Small Office

                                                Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                I bought this modem to replace the device that TWC installed when they recently notified me they would be adding a service fee. Installation took just a few minutes and provisioning took less than 10 minutes once I got the right agent on the phone (they have improved this process). A speed check showed a dramatic and immediate increase in download speed. Upload speed was only slightly better, but more consistent with the new modem.

                                                • Primary use:
                                                • Personal
                                                • Computer Platform:
                                                • Mac

                                                Share this review

                                                (1 of 1 customers found this review helpful)

                                                 
                                                5.0

                                                Great Modem -- couldn't be happier.

                                                By Luke

                                                from Sunnyvale, CA

                                                About Me High bandwidth user

                                                Verified Buyer

                                                Pros

                                                • Easy To Set Up
                                                • Fast
                                                • Small
                                                • Solid Construction

                                                Cons

                                                • none

                                                Best Uses

                                                • Home
                                                • Small Office

                                                Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                Really a stellar device -- I'd recommend it to anyone looking to get their own Cable Modem. NOTE: If you're looking to use it with Comcast, search the web about how to make that work. The tech that came out to do the install couldn't make it work, but the caveat is to call customer support after the install and give them the 'CUSTOMER S/N' from the modem box instead of the device S/N, and then give them the MAC address as usual. That'll get you online.

                                                • Primary use:
                                                • Personal
                                                • Computer Platform:
                                                • Mac

                                                Share this review

                                                Displaying reviews 1-20

                                                Back to top

                                                Previous | Next »

                                                REVIEW SNAPSHOT®

                                                by PowerReviews
                                                MotorolaSURFboard SB6121 DOCSIS 3.0 CPE Cable Modem
                                                 
                                                4.7

                                                (based on 43 reviews)

                                                Ratings Distribution

                                                • 5 Stars

                                                   

                                                  (34)

                                                • 4 Stars

                                                   

                                                  (6)

                                                • 3 Stars

                                                   

                                                  (2)

                                                • 2 Stars

                                                   

                                                  (0)

                                                • 1 Stars

                                                   

                                                  (1)

                                                97%

                                                of respondents would recommend this to a friend.

                                                Pros

                                                • Easy to set up (38)
                                                • Fast (28)
                                                • Highly compatible (22)
                                                • Small (18)
                                                • Secure (12)

                                                Cons

                                                  Best Uses

                                                  • Home (29)
                                                  • Secure networks (7)
                                                  • Small office (7)
                                                  • Heavy downloading (5)
                                                  • Surfing the web (5)
                                                    • Reviewer Profile:
                                                    • High bandwidth user (28), Quality oriented (7), Low bandwidth user (6)
                                                    • Primary use:
                                                    • Personal (38), Business (3)
                                                    • Computer Platform:
                                                    • PC (19), Mac (16)

                                                  Most Liked Positive Review

                                                   

                                                  Very good modem

                                                  Pair this up with my Western Digital myNet900 router and it is blazing fast. Running at full speed @ 1gb/s between my modem and my router giving no lag whatsoever. I've also notice ...Read complete review

                                                  Pair this up with my Western Digital myNet900 router and it is blazing fast. Running at full speed @ 1gb/s between my modem and my router giving no lag whatsoever. I've also notice my download speed almost doubled. Before I was getting 32mb/s down and 5mb/s up and now I'm getting 57mb/s down and 15mb/s up. I'm very happy with it and I'm also happy that I am not being charge monthly for their cheap, no good, look like a plastic toy box modem. This modem is a beast compare to the one Comcast give to their customer.

                                                  VS

                                                  Most Liked Negative Review

                                                   

                                                  Firmware Version Outdated

                                                  We have Rogers here in London,Ontario.Tek Savvy (ISP using Rogers infrastructure)supports this modem but will not update the firmware if the firmware version is outdated. I can't speak to it's performance or ...Read complete review

                                                  We have Rogers here in London,Ontario.Tek Savvy (ISP using Rogers infrastructure)supports this modem but will not update the firmware if the firmware version is outdated. I can't speak to it's performance or durability for obvious reasons.

                                                  Reviewed by 43 customers

                                                  Sort by

                                                  Displaying reviews 1-20

                                                  Back to top

                                                  Previous | Next »

                                                   
                                                  5.0

                                                  Works fine

                                                  By Ben

                                                  from Indianapolis, IN

                                                  Verified Buyer

                                                  Pros

                                                  • Easy To Set Up

                                                  Cons

                                                    Best Uses

                                                    • Home

                                                    Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                    I use this modem in my home. It connected easily and I haven't had any problems. It has replaced a rented modem from Comcast.

                                                    • Primary use:
                                                    • Personal
                                                    • Computer Platform:
                                                    • PC

                                                    Share this review

                                                     
                                                    5.0

                                                    Very good modem

                                                    By Darkside

                                                    from Sacramento

                                                    About Me High bandwidth user

                                                    Pros

                                                    • Easy To Set Up
                                                    • Fast
                                                    • Gigabit Port 101001000
                                                    • Highly Compatible
                                                    • No Lag
                                                    • Secure
                                                    • Small

                                                    Cons

                                                    • none

                                                    Best Uses

                                                    • Gaming
                                                    • Home
                                                    • Secure Networks

                                                    Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                    Pair this up with my Western Digital myNet900 router and it is blazing fast. Running at full speed @ 1gb/s between my modem and my router giving no lag whatsoever. I've also notice my download speed almost doubled. Before I was getting 32mb/s down and 5mb/s up and now I'm getting 57mb/s down and 15mb/s up. I'm very happy with it and I'm also happy that I am not being charge monthly for their cheap, no good, look like a plastic toy box modem. This modem is a beast compare to the one Comcast give to their customer.

                                                    • Primary use:
                                                    • Personal
                                                    • Computer Platform:
                                                    • PC

                                                    Share this review

                                                     
                                                    5.0

                                                    works as advertised

                                                    By venture17

                                                    from pa

                                                    About Me High bandwidth user

                                                    Verified Buyer

                                                    Pros

                                                    • Fast
                                                    • Highly Compatible

                                                    Cons

                                                      Best Uses

                                                        Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                        connected to comcast internet. no issues or problems to date (about two weeks active)

                                                        • Primary use:
                                                        • Personal
                                                        • Computer Platform:
                                                        • PC

                                                        Share this review

                                                         
                                                        4.0

                                                        Plays nice with Comcast

                                                        By Home studio guy

                                                        from Connecticut

                                                        About Me High bandwidth user

                                                        Verified Buyer

                                                        Pros

                                                        • Easy To Set Up
                                                        • Fast
                                                        • Small

                                                        Cons

                                                          Best Uses

                                                            Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                            So far so good, had it for a few weeks and it has provided solid performance. Working well with Comcast Blast internet.

                                                            • Primary use:
                                                            • Personal
                                                            • Computer Platform:
                                                            • Mac

                                                            Share this review

                                                             
                                                            5.0

                                                            Good I guess

                                                            By Red balls

                                                            from Los Angeles

                                                            About Me High bandwidth user

                                                            Verified Buyer

                                                            Pros

                                                            • Easy To Set Up
                                                            • Fast
                                                            • Highly Compatible

                                                            Cons

                                                              Best Uses

                                                                Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                                I know nothing about modems. But I guess this is a dock 3 and fairly good modem but not the best. I had to get one because TimeWarner Cable is a scam. Anyway at least I won't be paying to use their junk. This is a good solution and was easy to set up and has been working great for a week or so. Works well with my Mac setup.

                                                                • Computer Platform:
                                                                • Mac

                                                                Share this review

                                                                 
                                                                5.0

                                                                A great cable modem for TWC

                                                                By bmtx08liu

                                                                from Beaumont, TX

                                                                About Me High bandwidth user

                                                                Verified Buyer

                                                                Pros

                                                                • Easy To Set Up
                                                                • Fast
                                                                • Highly Compatible
                                                                • Secure
                                                                • Small

                                                                Cons

                                                                  Best Uses

                                                                  • Home
                                                                  • Small Office

                                                                  Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                                  This modem is easily set up just simply by following the instruction. I just used for about three weeks and did not see any problems yet.

                                                                  • Primary use:
                                                                  • Personal
                                                                  • Computer Platform:
                                                                  • PC

                                                                  Share this review

                                                                   
                                                                  4.0

                                                                  SURFboard SB6121 DOCSIS 3.0 CPE Cable Mo

                                                                  By QQQQ

                                                                  from California

                                                                  About Me Low bandwidth user

                                                                  Verified Buyer

                                                                  Pros

                                                                  • Easy To Set Up
                                                                  • Highly Compatible

                                                                  Cons

                                                                  • Bulky

                                                                  Best Uses

                                                                  • Home

                                                                  Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                                  So far, it is better than the original cable modem supplied by TWC. I have not experienced any poor connection between my devices and the modem. The only problem I have is that the comparison table on the back of the box. Does it mean this model is not good or even not for wireless and WiFi functions?

                                                                  • Primary use:
                                                                  • Personal
                                                                  • Computer Platform:
                                                                  • PC

                                                                  Share this review

                                                                  (1 of 1 customers found this review helpful)

                                                                   
                                                                  5.0

                                                                  Easy setup and fast cable modem

                                                                  By One97Tom

                                                                  from Seattle, WA

                                                                  About Me High bandwidth user

                                                                  Verified Buyer

                                                                  Pros

                                                                  • Easy To Set Up
                                                                  • Fast
                                                                  • Highly Compatible

                                                                  Cons

                                                                    Best Uses

                                                                    • Home

                                                                    Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                                    One call to the cable company and I had this cable modem up and running within 15 minutes. And I have noticed faster speeds using this modem compared to the cable company rental modem.

                                                                    • Primary use:
                                                                    • Personal
                                                                    • Computer Platform:
                                                                    • Mac

                                                                    Share this review

                                                                    (1 of 1 customers found this review helpful)

                                                                     
                                                                    4.0

                                                                    works great

                                                                    By Will

                                                                    from Silverdale

                                                                    About Me Low bandwidth user

                                                                    Verified Buyer

                                                                    Pros

                                                                      Cons

                                                                        Best Uses

                                                                        • Home

                                                                        Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                                        Took me a while to get it to work even with the help of the cable guy from WAVE BROADBAND. But once it started (two hours later), I never had an internet drop ever since.

                                                                        • Primary use:
                                                                        • Personal
                                                                        • Computer Platform:
                                                                        • PC

                                                                        Share this review

                                                                        (1 of 1 customers found this review helpful)

                                                                         
                                                                        1.0

                                                                        Firmware Version Outdated

                                                                        By JP

                                                                        from London,Ontario,Canada

                                                                        About Me High bandwidth user

                                                                        Verified Buyer

                                                                        Pros

                                                                          Cons

                                                                            Best Uses

                                                                              Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                                              We have Rogers here in London,Ontario.Tek Savvy (ISP using Rogers infrastructure)supports this modem but will not update the firmware if the firmware version is outdated. I can't speak to it's performance or durability for obvious reasons.

                                                                              • Primary use:
                                                                              • Personal
                                                                              • Computer Platform:
                                                                              • PC

                                                                              Share this review

                                                                               
                                                                              5.0

                                                                              I WILL DEFINITELY BUY THIS PRODUCT AGAIN

                                                                              By Sam

                                                                              from Stockton.Ca

                                                                              About Me High bandwidth user

                                                                              Verified Buyer

                                                                              Pros

                                                                              • Easy To Set Up
                                                                              • Fast
                                                                              • Highly Compatible
                                                                              • Secure
                                                                              • Small

                                                                              Cons

                                                                                Best Uses

                                                                                • Home

                                                                                Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                                                First the price was good,very good reviews and the brand reputations.No complaints so far.

                                                                                • Primary use:
                                                                                • Personal
                                                                                • Computer Platform:
                                                                                • Mac

                                                                                Share this review

                                                                                 
                                                                                5.0

                                                                                Works fine

                                                                                By Space-time

                                                                                from Princeton

                                                                                About Me High bandwidth user

                                                                                Verified Buyer

                                                                                Pros

                                                                                  Cons

                                                                                    Best Uses

                                                                                    • Home

                                                                                    Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                                                    My old SB 5120 started to disconnect randomly, this one has been rock solid since I got it two weeks ago.

                                                                                    • Primary use:
                                                                                    • Personal
                                                                                    • Computer Platform:
                                                                                    • Mac

                                                                                    Share this review

                                                                                    (0 of 4 customers found this review helpful)

                                                                                     
                                                                                    3.0

                                                                                    good buy

                                                                                    By alec

                                                                                    from west windsor, nj

                                                                                    About Me High bandwidth user

                                                                                    Verified Buyer

                                                                                    Pros

                                                                                    • Easy To Set Up
                                                                                    • Fast
                                                                                    • Highly Compatible
                                                                                    • Small

                                                                                    Cons

                                                                                    • Not Sure Of Security

                                                                                    Best Uses

                                                                                    • Home

                                                                                    Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                                                    I use this hard disk for docs backup and it is convenient to install and configure. Also the B&H price is great with free shipping. However, it may take some efforts to customize the backups you need in an automated way.

                                                                                    • Primary use:
                                                                                    • Personal
                                                                                    • Computer Platform:
                                                                                    • PC

                                                                                    Share this review

                                                                                     
                                                                                    4.0

                                                                                    good replacement.

                                                                                    By kevin

                                                                                    from los angeles, ca

                                                                                    About Me High bandwidth user

                                                                                    Verified Buyer

                                                                                    Pros

                                                                                    • Easy To Set Up
                                                                                    • Highly Compatible

                                                                                    Cons

                                                                                      Best Uses

                                                                                      • Home

                                                                                      Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                                                      bought it because my cable company started to charge monthly modem fee. works well, don't see any speed change.

                                                                                      • Primary use:
                                                                                      • Personal
                                                                                      • Computer Platform:
                                                                                      • PC

                                                                                      Share this review

                                                                                       
                                                                                      5.0

                                                                                      Easy installation, works great

                                                                                      By sudip

                                                                                      from foster city, ca

                                                                                      About Me High bandwidth user

                                                                                      Verified Buyer

                                                                                      Pros

                                                                                      • Easy To Set Up
                                                                                      • Fast
                                                                                      • Highly Compatible
                                                                                      • Secure
                                                                                      • Small

                                                                                      Cons

                                                                                        Best Uses

                                                                                        • Home

                                                                                        Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                                                        It is a plug and play

                                                                                        • Primary use:
                                                                                        • Personal
                                                                                        • Computer Platform:
                                                                                        • Mac

                                                                                        Share this review

                                                                                        (1 of 1 customers found this review helpful)

                                                                                         
                                                                                        5.0

                                                                                        Highly Recommended

                                                                                        By Ron

                                                                                        from Leland, NC

                                                                                        About Me High bandwidth user

                                                                                        Verified Buyer

                                                                                        Pros

                                                                                        • Easy To Set Up
                                                                                        • Fast
                                                                                        • Highly Compatible
                                                                                        • Secure
                                                                                        • Small

                                                                                        Cons

                                                                                        • none

                                                                                        Best Uses

                                                                                        • Home

                                                                                        Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                                                        Last month, TWC notified customers they would begin billing for leased cable modems, or customers had an option to buy their own. At $4.00/month, I opted for the latter. The Motorola SB6121 DOCSIS 3.0 CPE Cable Modem was among the choices. B&H provided the lowest price and shipped in two days. Easy set-up and I was in business within 15 minutes. I will definitely return to B&H in the future!

                                                                                        • Computer Platform:
                                                                                        • PC

                                                                                        Share this review

                                                                                        (1 of 1 customers found this review helpful)

                                                                                         
                                                                                        4.0

                                                                                        works as expected

                                                                                        By EJM

                                                                                        from Nebraska

                                                                                        About Me High bandwidth user

                                                                                        Verified Buyer

                                                                                        Pros

                                                                                        • Easy To Set Up
                                                                                        • Fast
                                                                                        • Highly Compatible
                                                                                        • Secure
                                                                                        • Small

                                                                                        Cons

                                                                                          Best Uses

                                                                                          • Home
                                                                                          • Secure Networks

                                                                                          Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                                                          The only surprise was having tot contact my provider to regisiter on system. Maybe instructions could be a little clearer about how to get it running. Hook up is pretty straight forward.

                                                                                          • Primary use:
                                                                                          • Personal
                                                                                          • Computer Platform:
                                                                                          • PC

                                                                                          Share this review

                                                                                          (1 of 2 customers found this review helpful)

                                                                                           
                                                                                          3.0

                                                                                          seems ok...sometimes slower

                                                                                          By not so techy in nyc

                                                                                          from new york

                                                                                          About Me High bandwidth user

                                                                                          Verified Buyer

                                                                                          Pros

                                                                                          • Small

                                                                                          Cons

                                                                                          • Slow

                                                                                          Best Uses

                                                                                          • Home

                                                                                          Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                                                          sometimes seems slower than other modem....not so important but ok

                                                                                          • Primary use:
                                                                                          • Business
                                                                                          • Computer Platform:
                                                                                          • Mac

                                                                                          Share this review

                                                                                           
                                                                                          5.0

                                                                                          Recommended

                                                                                          By ADK PA

                                                                                          from Queensbury, NY

                                                                                          About Me Low bandwidth user

                                                                                          Verified Buyer

                                                                                          Pros

                                                                                          • Easy To Set Up
                                                                                          • Fast
                                                                                          • Small

                                                                                          Cons

                                                                                            Best Uses

                                                                                            • Home
                                                                                            • Small Office

                                                                                            Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                                                            I bought this modem to replace the device that TWC installed when they recently notified me they would be adding a service fee. Installation took just a few minutes and provisioning took less than 10 minutes once I got the right agent on the phone (they have improved this process). A speed check showed a dramatic and immediate increase in download speed. Upload speed was only slightly better, but more consistent with the new modem.

                                                                                            • Primary use:
                                                                                            • Personal
                                                                                            • Computer Platform:
                                                                                            • Mac

                                                                                            Share this review

                                                                                            (1 of 1 customers found this review helpful)

                                                                                             
                                                                                            5.0

                                                                                            Great Modem -- couldn't be happier.

                                                                                            By Luke

                                                                                            from Sunnyvale, CA

                                                                                            About Me High bandwidth user

                                                                                            Verified Buyer

                                                                                            Pros

                                                                                            • Easy To Set Up
                                                                                            • Fast
                                                                                            • Small
                                                                                            • Solid Construction

                                                                                            Cons

                                                                                            • none

                                                                                            Best Uses

                                                                                            • Home
                                                                                            • Small Office

                                                                                            Comments about Motorola SURFboard SB6121 DOCSIS 3.0 CPE Cable Modem:

                                                                                            Really a stellar device -- I'd recommend it to anyone looking to get their own Cable Modem. NOTE: If you're looking to use it with Comcast, search the web about how to make that work. The tech that came out to do the install couldn't make it work, but the caveat is to call customer support after the install and give them the 'CUSTOMER S/N' from the modem box instead of the device S/N, and then give them the MAC address as usual. That'll get you online.

                                                                                            • Primary use:
                                                                                            • Personal
                                                                                            • Computer Platform:
                                                                                            • Mac

                                                                                            Share this review

                                                                                            Displaying reviews 1-20

                                                                                            Back to top

                                                                                            Previous | Next »

                                                                                            Pearstone -  10' Cat6 Snagless Patch Cable (Blue)
                                                                                            • Price: $4.09
                                                                                             

                                                                                            Surge Protection

                                                                                            Show more >
                                                                                            Belkin -  6 Outlet Home/Office Surge Protector
                                                                                            • Price: $5.99
                                                                                             
                                                                                             
                                                                                             
                                                                                            See any errors on this page? Let us know.

                                                                                            Close

                                                                                            Close

                                                                                            Close