Free 2-Way Shipping
It's simple and easy: call NEW, get a call number, call UPS, and UPS will come to you to pick up the item.
Free 'Lemon' Protection
If your item is sent for repair three times, NEW will not attempt to fix it a fourth time; they will replace it!
Free In-House Repair Service
If the original manufacturer warranty covers in-house repair service, NEW will honor the in-house service for the 2-Year duration of this warranty.
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