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Apple Applecare Help Desk Support

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Price: $ 2,798.50

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AppleCare Help Desk Support is an invaluable resource for video and film professionals, providing technical support for Final Cut Pro, DVD Studio Pro, LiveType, Soundtrack, and Compressor software, among others. Apple's top-notch team of senior professionals provides unlimited support to two of your designated contacts for one year. You will have priority access to the technical knowledge and tools you need to diagnose and troubleshoot Apple hardware. Manage your resources more efficiently, improve response time, and reduce training costs with AppleCare Help Desk Support and take advantage of software installation, launch, and use; hardware and software diagnosis and trouble shooting; and issue isolation for Apple-based solutions.

Key Features

• Coverage for Most Apple Software: Professionals can rely on AppleCare Help Desk Support for most of their software, including: Mac OS 9 and Mac OS X, Final Cut Pro, DVD Studio Pro, LiveType, Soundtrack, Compressor, and QuickTime Pro. Also included are many Apple consumer applications: iTunes, iPhoto, iMovie, iDVD, iCal, iSync, AppleWorks, Final Cut Express, and Keynote.

• Support Access: Reach the professionals you need when you need them; 12 hours a day, 7 days a week, by phone or e-mail. Or solve your own issues with Web access to AppleCare Help Desk Tools.

• AppleCare Help Desk Tools: Install Mac OS 9 and Mac OS X and receive quarterly updates. Save time and money by providing your own technical support with Apple Hardware Test, Apple Service Diagnostics, MacTest Pro, AppleCare Technician Training and TechTool Deluxe from Micromat.

• AppleCare Technician Training: Become an Apple-Certified Technical Expert with this comprehensive curriculum covering support and troubleshooting for Apple hardware and Mac OS X. This training is completely self-paced; study at home in your spare time or buckle down and absorb this information quickly.

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