When you can't afford the time to send your printer in for repair, you can't afford not to have an On-Site Service Agreement. This Kodak - 1 Year On Site Extended Warranty agreement covers service, repair parts, and telephone support for 1 year. A Kodak field engineer will service your printer on-site so that you do not need to send your printer in. And you can count on Kodak to be there the next business day in most metropolitan areas.