30

DAYS DAY HRS HR MIN LEFT
for Overnight Shipping
> Shipping Cutoffs

B&H Photo Video Pro Audio The Professional's Source 800.606.6969 / 212.444.6615
Visit Our NYC SuperStore, Explore Where Technology Lives B&H Super Store B&H Super Store
0 $0.00
Your cart is currently empty

You have 0 items in your cart

View Cart & Begin Checkout
What item is right for you?
Ask our Experts! 800.606.6969 Live Chat

Cengage Course Tech. Book: Residential Integrator's Customer Relations by Terry Taylor

B&H # CERICR Mfr # 9781418014131
Usually ships in 7-10 business days

Availability Details

Close
This item is usually Drop Shipped from the MFR/Distributor within 7-10 business days (subject to availability). Your order will be charged at the time of placing the order with the MFR. Item is non-cancelable and non-returnable.
PayPal Orders
PayPal orders will be charged when the order is placed.
International Orders
International orders will be charged when the order is placed.

Free Standard Shipping
Not eligible for free Expedited Shipping
You Pay: $68.95

Residential Integrator's Customer Relations - The backbone of any successful company is its customer service. This book examines the skills that residential integrators need to be successful in the industry. Beginning with the basics, it moves into how a complete and easy-to-understand explanation of services is critical to a successful operation.

Whether you deal in face-face, email or phone service, it is more than important that skills be developed which enhance and support the installation and which keep the customer both informed and happy.

With client satisfaction a premium, it is important that once the installation is completed, the customer receive the close follow-up and thorough service that the system may require.

About the Author: Terry Taylor, Ph.D., is employed by Quantum Integrations in Denver, CO.

Subject Non-Photographic General Interest
Author Terry Taylor
Edition First
Hard/Soft Cover Paperback
Pages 144
Dimensions 9.8 x 7.8 x 0.3" (25 x 19.8 x 0.8cm)
Illustrations Yes
ISBN Number ISBN-10: 1418014133
ISBN-13: 978-1418014131
Publisher Delmar Cengage Learning
Date Published August 2006
See any errors on this page? Let us know.

Close

Close

Close