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Ooma Telo VoIP Phone System
-
Discontinued
Availability Details
CloseThis item has been discontinued by the manufacturer and is no longer available.
The Ooma Telo VoIP Phone System provides clear voice over IP (VoIP) phone service through your broadband Internet service. The unit comes with lifetime free nation-wide calling and cheap international rates, eliminating pricey phone bills (see note below). The Telo improves on the original ooma Hub's design, with a USB port for future expansion, support for ooma Telo handsets, and with an online phonebook.
The Telo uses large, intuitive buttons to control basic functions like changing lines, retrieving voicemail, and send-to-voicemail. With the Ooma service, your voicemail is stored online and can be retrieved from anywhere. Management is handled easily through your web browser, letting you view a call log, block unwanted numbers, purchase pre-paid international calling minutes, and find quick support for problems.
Note! Pay only applicable taxes and fees. Unlimited Calls are subject to normal residential usage. Visit www.ooma.com/termsandconditions for details
- Free US Calling
- Your one-time purchase of an Ooma system frees your phone service. Call anyone, at any number, anywhere in the US without charge.
- PureVoice
- In today's connected home environment with Internet file sharing, video streaming, and on-line gaming, Ooma's PureVoice Technology delivers clear audio even if substandard calling conditions exist.
- Advanced Voice Compression
- Advanced voice compression reduces bandwidth consumption by 60% over standard VoIP technology. That leaves you with more bandwidth for all other online activities and increases the likelihood that your voice traffic will be delivered properly by your ISP.
- Wire-Speed QoS
- Even though Ooma uses only a fraction of the bandwidth of standard VoIP technology, preserving voice quality requires that those packets arrive on time. The Ooma Telo prioritizes voice packets without slowing down the rest of your network. This way you can enjoy crystal clear calls even as you're uploading your latest video clips.
- Adaptive Redundancy
- Packet loss can cause voice to sound stuttered or garbled. The Ooma Telo detects packet loss on your Internet connection and automatically sends redundant packets to boost the clarity of your phone call.
- Encrypted Calls
- Ooma uses the same encryption technology governments use to protect classified data to protect your conversations. This makes Ooma even more secure than the traditional landline.
- Bundled Features
- Ooma gives you all the calling features you've come to depend on, including caller-ID, call-waiting, and voicemail.
- Exceptional Voice Quality
- The Ooma system is designed to give you the crisp, acoustic performance of a landline.
- Choice of Phone Numbers
- When you purchase an Ooma system, you can choose a new number in any calling area in the US. If you want to keep your phone number, ooma gives you the option to move your number from your current phone provider (with a one-time porting fee).
- Easy Setup and Support
- Ooma has been designed for an intuitive out-of-box experience. Most users are able to start dialing in about 15 minutes. An online support site is loaded with dozens of articles, diagrams, tips, and facts. Further support is provided by a lively customer support forum and a phone-based customer support team.
- E911 Service
- When you choose a new phone number, or transfer an existing number, Ooma will provide E911 service at no extra charge. Emergency personnel will automatically be given your registered address when you dial 911 (subject to availability).
- Flexibility to Keep a Landline
- Oooma gives you the flexibility to integrate a low-cost landline as a backup to the VoIP service provided. This means you can keep your current phone number and enjoy the assurance of traditional 911 service and seamless coverage during Internet and power outages.
- Low-cost International Calling
- Ooma offers low-cost international calling starting at only pennies per minute. Prepay for international calls in increments as low as $10.
- My Ooma
- My Ooma is your online destination for the ooma service. You can listen to messages, manage your account preferences, prepay for international minutes, and even set up voicemail notifications, 24 hours a day.
- Broadband Answering Machine
- Each Ooma device has a simple interface for you to listen to your messages hands-free. Play, save, delete, and navigate through your messages without having to pick up the phone. If you are away, call in to listen to your messages, or hear them online from the ooma Lounge.
- Voicemail Notifications
- Expecting an important voicemail message? Stay informed with new message notifications. Notifications can be sent to any email address or SMS-capable mobile phone. With a subscription to Ooma Premier, you can even setup voicemail forwarding directly to your favorite email accounts.
- Call Logs
- Get the convenience of checking your calling history from any web-enabled computer or device. You'll quickly be able to find the incoming and outgoing calls you are looking for with handy sorting and filtering controls.
- Anonymous Call Blocking
- Fed up with anonymous calls? Force callers to expose their identity with Anonymous Call Blocking. In order to reach you, callers will need to show their caller-ID - this way you'll always know who is calling. With Ooma, you have the option of blocking anonymous calls completely, or sending them straight to voicemail.
| VoIP | Yes |
| Ports |
1x RJ-45 10/100 Ethernet LAN port 1x RJ-45 10/100 Ethernet WAN port 1x RJ-11 Phone Out port 1x RJ-11 Wall Out port 1x USB 2.0 Port |
| Management | Browser and Device Based |
| Functions | Voicemail, Call Waiting, Caller-ID |
| Buttons | Line 1/2, Send-to-Voicemail, Play, Stop, Reverse, Forward, Volume Adjustment, Brightness Adjustment, Trash |
| LED | None |
REVIEW SNAPSHOT®
by PowerReviews(based on 10 reviews)
Ratings Distribution
90%
of respondents would recommend this to a friend.
Pros
- Great reception (8)
- Simple controls (8)
- Durable (5)
Cons
Best Uses
- Reviewer Profile:
- Tech savvy (5), Practical (4)
- Primary use:
- Personal (9)
- Was this a gift?:
- No (8)
Most Liked Positive Review
So far so good.
FREE!!! Free phone service for the life of the product is too good to be true, but it is true. The installation was pretty straight forward and the features were above and beyond...Read complete review
FREE!!! Free phone service for the life of the product is too good to be true, but it is true. The installation was pretty straight forward and the features were above and beyond my expectations. Right now we are waiting for the phone number to be fully ported. We are using the system and it is fine... I am pretty happy with it. A side from all the extra features, I like it because it works with just the hi-speed and phone jack, not a PC.. This is cool because it is only dependent on the hi-speed which reduces the risk of outages and I don't need a dedicated PC for it to work. I am a very happy customer.
VS
Most Liked Negative Review
Buyer Beware!!!
I owned my Ooma for 15 months (3 months past the warranty). Until this week, it was terrific. Clear and reliable. This week it quit working and after 3 days of trouble-shooting ...Read complete review
I owned my Ooma for 15 months (3 months past the warranty). Until this week, it was terrific. Clear and reliable. This week it quit working and after 3 days of trouble-shooting with Ooma technical support, they determined that the software was corrupt. I figured that they'd take it back, work their magic, charge me a hefty fee and I'd be back in business. Boy was I wrong. They will not fix it but if I buy another $200 telo, they will let me keep my phone number. Ooma has a great idea but their support and durability are absent. If you know you'll only get a year or so out of the hardware, then you shouldn't complain. I thought I was buying hardware for 5-10 years of use, so it was a no-brainer at the time. I am very careful with all of my electronic hardware. I did nothing to contribute to the Ooma failure. Ooma support admitted that they have no idea why it crashed. Buyer Beware!!!!
Reviewed by 10 customers
Sort by
Displaying reviews 1-10
Pros
- Clear Reception
- Durable
- Easy Controls
Cons
Best Uses
- Long Talks
- Multiple Lines
Comments about Ooma Telo VoIP Phone System:
Clear reception, ported number in less than a week, easy to use and great "blacklist" feature! No complaints!
- Primary use:
- Personal
- Was this a gift?:
- No
Pros
Cons
- Not Durable
Best Uses
Comments about Ooma Telo VoIP Phone System:
I owned my Ooma for 15 months (3 months past the warranty). Until this week, it was terrific. Clear and reliable. This week it quit working and after 3 days of trouble-shooting with Ooma technical support, they determined that the software was corrupt. I figured that they'd take it back, work their magic, charge me a hefty fee and I'd be back in business. Boy was I wrong. They will not fix it but if I buy another $200 telo, they will let me keep my phone number. Ooma has a great idea but their support and durability are absent. If you know you'll only get a year or so out of the hardware, then you shouldn't complain. I thought I was buying hardware for 5-10 years of use, so it was a no-brainer at the time. I am very careful with all of my electronic hardware. I did nothing to contribute to the Ooma failure. Ooma support admitted that they have no idea why it crashed. Buyer Beware!!!!
- Primary use:
- Personal
- Was this a gift?:
- No
Pros
- Clear Reception
- Easy Controls
Cons
Best Uses
- Talking on the phone
Comments about Ooma Telo VoIP Phone System:
Moved to a new office on a temporary basis. The "regular" phone company charges a small fortune to move your service, and I had bad experience with using VOIP from the nationally known $25/month company. Although the entry price is not the cheapest, I decided to give ooma a chance based on the excellent reviews I read.
Setup was easy and the sound quality is good, so that's the most important thing I would ask for. Don't believe it's "free" after you buy it. In NJ, the taxes are $4 a month (admittedly, not a big deal), and if you want the advanced voice mail features (which are far superior to what the phone company gives you) expect to pay more. I bought the Premiere plan, so when I get a phone message in my office, it sends me an email with the vaoice attached as an MP3, which works just fine on my iPhone.
I bought the ooma handset directly from ooma and am not impressed with the sound quality. With the handset, handset base tall within two feet of each other, I've had calls just break apart. For example, I was on a call for about fifteen minutes, then the voice began to deteriorate to the point I had to hang up and re-call. I'm on Optimum on-line with boost, which is very fast, there's no reason to not have the bandwidth for a voice signal.
One problem: Too many menu's to get your voice mail. It takes a full minute to call in, wait for the 4-5 rings for it to answer, press star, then navigate through 3 menu layers. The phone company has an alternative number you dial in to get your voice mails, which is much quicker. Still, getting the voice mail to my cell phone as an mp3 is good compensation for that problem.
- Primary use:
- Business
- Was this a gift?:
- No
Pros
Cons
Best Uses
Comments about Ooma Telo VoIP Phone System:
The sound of the audio is really great on cable broadband. Setup is simple. [...] Phone number porting looks like it is going to be right under two weeks. Wish I would have switched to Ooma sooner....
- Primary use:
- Personal
- Was this a gift?:
- No
Pros
- Clear Reception
- Durable
- Easy Controls
- Easy installation
- Keep your Number
Cons
Best Uses
- Call Forwarding
- Online Access
Comments about Ooma Telo VoIP Phone System:
This has replaced my home phone. It has everything you need. (Call waiting, 911, caller ID, online access to voice-mail, call forwarding) All FREE!!!
I feel like I bought a high price phone service and I have to keep reminding myself that it is free. Best purchase I made all year.
- Primary use:
- Personal
- Was this a gift?:
- No
Pros
- Clear Reception
- Durable
- Easy Controls
Cons
- Hard setup
Best Uses
- Telecommuting
Comments about Ooma Telo VoIP Phone System:
I live in Israel and this my source of communication to family and friends overseas. Since I recieved this product I am now able to reconnect.
- Primary use:
- Personal
- Was this a gift?:
- No
Pros
- Clear Reception
- Durable
- Easy Controls
Cons
Best Uses
- High Volume
- Multiple Lines
Comments about Ooma Telo VoIP Phone System:
FREE!!! Free phone service for the life of the product is too good to be true, but it is true. The installation was pretty straight forward and the features were above and beyond my expectations. Right now we are waiting for the phone number to be fully ported. We are using the system and it is fine... I am pretty happy with it. A side from all the extra features, I like it because it works with just the hi-speed and phone jack, not a PC.. This is cool because it is only dependent on the hi-speed which reduces the risk of outages and I don't need a dedicated PC for it to work. I am a very happy customer.
- Primary use:
- Personal
- Was this a gift?:
- No
Pros
- Clear Reception
- Durable
- Easy Controls
Cons
Best Uses
- Home Phone
Comments about Ooma Telo VoIP Phone System:
HOME TELEPHONE TO COMMUNICATE WITH MY FAMILY
MEMBERS AND FRIENDS THROUGHOUT USA.
VERY EASY TO USE.
NOT ABLE TO SEND/OR RECEIVE FAX.
- Primary use:
- Personal
- Was this a gift?:
- No
Pros
- Clear Reception
- Easy Controls
- Money saving
Cons
Best Uses
Comments about Ooma Telo VoIP Phone System:
Many people have mentioned this issue. I could not connect to the service after installing Ooma first then the router after it as shown in the instructions. You must connect router to the wall then Ooma to the router. Now all is well and Ooma is excellent. Same voice quality and connection reliability as a phone company. Very happy with the money I am saving too!
- Primary use:
- Personal
Pros
- Clear Reception
- Easy Controls
- Great styling
Cons
- Company longevity
Best Uses
- For your home
Comments about Ooma Telo VoIP Phone System:
still haven't tried to fax yet,but that is an important feature.the instructions say that you have to dial *99 before your fax #;I think that this is due to the voice mail feature. works O.K. when plugged in to a router as long as your not downloading anything. would prioritize calls better if installed between the modem and the router.you might have to pay monthly phone tax(mine is only $3.47 per month)overall- a great product for the money. I won,t miss my phone bill-ever........
- Primary use:
- Personal
Displaying reviews 1-10
- Ooma Telo
- Ethernet Cable
- AC Adapter
- Phone Cable
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