Purchase and activate the DroboCare Enhanced Service Agreement from Data Robotics within thirty days of your Drobo FS purchase for a full 12 months of technical support. The Drobo FS comes with only 90 days of technical support on its own, while this DroboCare agreement provides 12 months of technical support, and is renewable in 1 or 3-year increments as long as the Drobo FS continues to be actively sold. DroboCare also provides advance hardware replacement, so you'll be shipped a replacement Drobo FS or part without having to wait for the faulty hardware to be received first. Protect your investment with the DroboCare Services and Support Program.
- The Fastest Way to Get Up and Running Again
- With DroboCare, if something goes wrong, you'll be sent a replacement Drobo FS right away, so you'll have it in a few days. With the standard warranty, a replacement unit only ships only after the faulty unit is received.
- Your Business Safety Net
- With DroboCare, you receive 12 months of phone and web support for your technical issues during local business hours. With the standard warranty, technical support is provided for the first 90 days following purchase.
- Trust Your Drobo to DroboCare
- The DroboCare Support program is available if your products are still under standard warranty or currently protected by DroboCare. It can be renewed, one or three years at a time, as long as the Drobo FS product you are protecting is still being sold.