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Drobo S 5-Bay Hard Drive Array Enclosure

  • Price: $558.00
  • Instant Savings: -$50.00
  • Offer ends MAY 31 '12
  • You Pay: $508.00
  • B&H # DRDRDR4A21
  • Mfr# DRDR4A21

Product Highlights

  • USB 3.0
  • eSATA
  • FireWire 800
  • BeyondRAID Data Protection
  • Single or Dual-Drive Redundancy
  • Supports Drives up to 4TB in Size
  • Drobo Dashboard 2.0 via Update
  • Drobo PC Backup via Download
  • Mac & Windows Compatible

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The Drobo S 5-Bay Hard Drive Array Enclosure by Data Robotics delivers an expandable, future-proof solution for creative professions and small businesses in need of high performance backup storage. Built on BeyondRAID technology with single or dual-drive redundancy, this 2nd generation Drobo S protects your data automatically, even in the event of multiple drive failures. Able to hold up to five hot-swappable drives, this system ensures you'll have a high-performance connection to virtually any system with available USB 3.0, FireWire 800 and eSATA connectivity. With its unique ability to mix and match drives of several different classifications, the Drobo S allows you to instantly expand your capacity simply by adding or replacing a drive. With self-healing and drive redundancy technologies, the Drobo S helps make sure your data is always safe and accessible.

Drobo Dashboard 2.0.2 via Firmware Update
You'll be able to install the Drobo Dashboard 2.0.2 via simple firmware update. It offers a variety of features not included in the original Drobo Dashboard, including:
  • View of all of your Drobos in one window
  • Get capacity and status for each Drobo
  • DroboCopy tasks run in the background
  • Get e-mail alerts about your Drobo
Drobo PC Backup
Purchasing this item entitles you to a free download of the Drobo PC Backup software. It allows you to:
  • Back up your PC to your Drobo with ease
  • Supports direct or network connections
  • Supports backup over USB, FireWire, or eSATA
BeyondRAID Technology
Every Drobo product comes with the revolutionary BeyondRAID storage technology - the next generation of redundant disk protection. BeyondRAID not only keeps your data safe, but will also increase uptime and availability. BeyondRAID technology offers several improvements over traditional RAID-based storage systems, including the flexibility to replace failed disks and increase capacity, all without costly downtime.
File and Operating System Agnostic
Drobo and its underlying BeyondRAID technology currently support the Windows and Mac platforms, with file system support for NTFS, HFS+, and FAT32. Since Drobo is a block level system, it easily adapts to most any environment.
Mixed Drive Capacity Utilization
Grow storage to meet your data capacity needs with minimal effort. To add capacity, simply insert a new hard disk or replace the smallest disk with a larger one, even when all four disk bays are full. Unlike traditional RAID systems, the BeyondRAID technology enables IT managers to efficiently mix and match disk brands, capacities, and speeds. This allows for continuous expansion as disk capacities grow.
Redundant Safety
Drobo can ensure your data is safe even if a hard disk fails. You'll feel safer knowing that if disks do fail, Drobo automatically enters a state of self-healing wherein it relays out your data across the remaining healthy disks and sectors.
Proportional Rebuild Times
The time it takes Drobo to rebuild data after a drive failure or removal is proportional to the amount of data stored in the pool - meaning the less capacity that is used, even on a 4TB disk, the shorter your rebuild times will be. This is superior to traditional RAID, which lacks proportional rebuild times, and is forced to relay out every drive block even if it does not contain user data.


Since Drobo is 'Data Aware', it tracks where data is on each disk, so it can differentiate between used and unused portions of disk. This expedites rebuild times and reduces your risk of losing data to an additional disk failure.

Self-Healing
When Drobo detects a 'bad' hard disk, it proactively advises you with a series of warnings ranging from a blinking red LED on its front panel, to pop-up alerts in Drobo Dashboard, to email alerts. What Drobo does next is exceptional. It enters a self-healing mode where it repairs around the bad sector or disk, and will work until it returns to the safest state possible. If Drobo has sufficient time and free capacity (indicated by all lights returning to a solid green state), it can even withstand additional hard disk failures - that's the power of self-healing.
Storage Virtualization
BeyondRAID was designed from the ground up to allow the storage capacity of the array to expand and contract. BeyondRAID makes this a simple process by utilizing a technology called 'virtualization.' Virtualization provides a layer of abstraction between the data requested by the file system and the physical location of that data on the disk drives. A given piece of data can be located on any drive, and on any physical location on that drive.


Virtualization is what enables BeyondRAID to effortlessly change the data arrangement on the drives, for example, changing data stored as a mirror into data stored as parity stripe, without interrupting the user access to data. Virtualization completely decouples the physical space available in the array from the space reported to the operating system. This is how BeyondRAID is able to eliminate the need to manually expand/contract the file system as more space becomes available or is removed.

Thin Provisioning
Thin provisioning is a technical term that describes how the BeyondRAID technology communicates with your operating system. BeyondRAID communicates with your OS about how much disk space you have, up to 16TB (this varies with older operating and file systems). Specifying a larger amount of storage than is physically available allows you to grow into the volume without having to reformat or migrate your data in order to add capacity. BeyondRAID automatically also reclaims space as you delete files.
Self-Managing
Drobo is highly automated storage. There are no complex configuration screens, DIP switches, confounding choices, web consoles or other complications that prevent so many other storage devices from working out of the box.
Drive Reordering
One long-standing requirement inherent in traditional RAID-based systems was that if for some reason you needed to remove the drives, you'd have to replace the drives in the exact same order. When you remove your disks from Drobo, you can put them back in any order you like.
Interface eSATA, FireWire 800 (FireWire 400 compatible), USB 3.0 (USB 2.0 compatible)
Drive Capacity Up to 5 3.5" SATA I / SATA II hard drives of any manufacturer
Supports up to 4TB drives with any spindle speed and/or cache
Power Idle system (standby, drives off) = 12W
Typical busy system (four drives) = 56W
Utilities Windows: NTFS
Mac OS X: HFS+
Cross-Platform: FAT32
Operating Systems Supported Windows 2008 Server, Windows 2003 Server, Windows XP, Windows Vista, Windows 7, Mac OS X 10.5 or higher
Dimensions (DxWxH) 10.3 x 5.9 x 7.3" (262.3 x 150.3 x 185.4 mm)
Weight 8 lb (3.62 kg)

REVIEW SNAPSHOT®

by PowerReviews
Drobo S 5-Bay Hard Drive Array Enclosure
 
4.2

(based on 58 reviews)

Ratings Distribution

  • 5 Stars

     

    (34)

  • 4 Stars

     

    (15)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (5)

86%

of respondents would recommend this to a friend.

Pros

  • Attractive (18)
  • Easy to use (16)
  • Easy to set up (14)
  • Easy to install (13)
  • Easy to navigate (10)

Cons

  • Slow (6)

Best Uses

  • Multimedia (12)
  • Back-up (9)
  • Additional storage (5)
  • High volume (5)
  • Home (5)
    • Reviewer Profile:
    • Power user (15), Frequent user (8), Heavy duty user (7), Photographer (3)
    • Primary use:
    • Business (27), Personal (15)
    • Computer Platform:
    • Mac (24), PC (12)

Most Liked Positive Review

 

Tough Start

Had initial difficulties installing Drobo S, but now it is working well. My first unit came with 5x2TB Hitachi Deskstar drives which installed easily into the Drobo box. I followed the boot up sequence...Read complete review

Had initial difficulties installing Drobo S, but now it is working well. My first unit came with 5x2TB Hitachi Deskstar drives which installed easily into the Drobo box. I followed the boot up sequence detailed in the User Guide for eSATA. When I first booted the Drobo on my Dell Studio XPS 8000, with Windows 7, 64 bit, using the onboard eSATA connection, it began to initialize—all five drive lights turned green but the Drobo was not registering in my computer drive list—and shortly thereafter the whole unit went dead. The Drobo never was recognized by my computer (apparently not all eSATA configurations work with Drobo). And, the power transformer unit apparently was defective. I returned the whole unit to B&H and they replaced it. At the same time I purchased a SIIG USB 3 card for my computer so I could try that connection option. Upon returning home I reinstalled the hard drives in the new unit, installed the USB 3 card, updated its driver, and attached the Drobo using the USB 3 cable. The Drobo initialized, was recognized by computer, and the drives formatted easily using the Dashboard utility. However, subsequent shutdowns and boots of my computer caused problems with the Drobo which appear to be related to the Windows 7 backup utility which somehow 'marked' the Drobo and caused my system to hangup (found this solution in the Data Robotics website after a detailed search of their support literature). Followed their instructions to shut off the Windows backup utility, reformat the Drobo, and reboot the system which seems to have cured the problem. After all this the Drobo S appears to be working well, responds nicely to the Dashboard commands and runs quietly, quickly and coolly with the Hitachi drives. I've installed the Drobo Backup Utility to replace the Windows backup utility. And in the end, I'm pleased with the Drobo S and its capabilities and look forward to finally using it to protect my photos, financial and other data, although given my startup difficulties, I'm now a little less confident about the long-term reliability of this system to protect my data. Only time will tell!

VS

Most Liked Negative Review

 

Drobo S is slow

I purchased a Drobo S to simplify my workflow and consolidate all of my data into one place. The Drobo S looks like a great product at first glance, but comes packed with lots ...Read complete review

I purchased a Drobo S to simplify my workflow and consolidate all of my data into one place. The Drobo S looks like a great product at first glance, but comes packed with lots of different problems, specifically:1) The Drobo S is very slow. The maximum throughput I was able to get when connected via eSATA is around 25-28 MB per second when using enterprise-class WD 2TB drives with 64 MB cache. That's as slow as my WD Studio II external unit with WD Green Drives.2) USB 3.0 won't work unless you have a "compatible" chipset on your motherboard or have a separate card that is approved by Drobo. After hours and hours speaking to Drobo's tech support, I was told that my motherboard is not compatible with it. I was only getting USB 2.0 speeds on it. Another thing you have to understand, is that while USB 3.0 is much faster than USB 2.0, the speed on the Drobo is limited by the way Drobo handles data reads/writes, so even if you get USB 3.0 to work, it will still be as slow as USB 2.0 in terms of performance.3) Drobo's tech support is horrible.4) Ventilation on Drobo S is very bad. I could barely touch my hard drives after several hours of use.I posted a detailed review, along with lots of data to backup the above claims on my blog at [@]If you are looking for a better and faster storage product, check out Netgear's ReadyNAS Pro or QNAP [...]

Reviewed by 58 customers

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1.0

BEWARE of Windows 7 Image Backup

By VonBach

from Fayetteville, AR

About Me Power user

Pros

  • Compact
  • Easy To Manage
  • Easy To Set Up
  • Fast

Cons

  • Bad proactive policies

Best Uses

    Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

    DON'T USE WINDOWS 7 IMAGE BACKUP WITH DROBO.I've been happy with my DroboS eSATA until I recently performed an Image backup using Windows 7. This essentially bricked the unit... plus, the computer freezes when connected to the DroboS... can't use the computer and can't use the DroboS. After 4 hours it finally unfroze enough so that I could see ONE of the DroboS drives....So I contacted Drobo tech support and was informed that they have a KB article, #163, dated Feb, 2012, titled: "My Windows 7 computer hangs or is slow to boot when connected to a Drobo storage device. What should I do?"... which explains that you SHOULD NOT USE WINDOWS 7 BACKUP with a Drobo unit. Given that Windows 7 Backup apparently creates some partitions that the DroboS can't deal with, and given that it will freeze your computer, and given that it makes your DroboS worthless, and given that the only "solution" is copy your "X" terabytes of data off your DroboS and store it somewhere else (no where might THAT be?) and reformat the DroboS (start from scratch...with almost 4 terabytes of data???)... This is a major company policy FAIL. Why didn't they send their customers a tech support bulletin or notice about this? They told me it's Microsoft's problem... well, NO IT'S NOT... it's now MY PROBLEM and, consequently, Drobo's problem. My whole business is down until I resolve this issue. It means that I will have to purchase a storage device that can hold the data currently on the Drobo (you can bet it WON'T be another Drobo product)...let's see, we sell a cardiac monitor that just happens to cause a patient to go into atrial fib if they have a pacemaker, but since it's the pacemaker's fault we won't bother to tell anyone... we'll just post an all-but-hidden message in our knowledgebase on our website... under the title: "Monitor not working correctly on some patients". So you post an article that someone will NEVER read unless they already have the problem, THEN go looking for an answer...good logic, Drobo... close the barn door AFTER the horses are out....Here's how a small business owner reads this situation: Good device but the company that makes it is not protecting their customers... conclusion: do business with someone else.

    • Primary use:
    • Business
    • Computer Platform:
    • PC

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    (1 of 1 customers found this review helpful)

     
    1.0

    The "S" is for SLOW!

    By mjohnson

    from St. Louis, MO

    About Me Power user

    Verified Reviewer

    Pros

    • large capacity

    Cons

    • Slow
    • Super SLOW

    Best Uses

    • Word docs

    Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

    If you need a lot of storage space that you plan to fill very slowly, the Drobo S is great. If you need a lot of storage space for large files (ie: video), look elsewhere. At 80MB/s, the Drobo S can barely handle a single stream of 1080i Apple ProRes (LT) video, and file transfers take forever. In this age of constantly increasing speeds, the Drobo S went backwards!

    Don't be fooled by the USB 3.0 and eSATA connections on the Drobo S as read/write performance peaks out at 80MB/s. What's the point of having the option of USB 3.0 or eSATA if the unit will only run at 80MB/s? I have mine loaded with 5 3TB SATA III drives set to single drive redundancy mode.

    • Primary use:
    • Business
    • Computer Platform:
    • Mac

    Share this review

     
    4.0

    Solid Drive, not the fastest.

    By JesusFreak

    from Lehigh Valley PA

    About Me Power user

    Verified Buyer

    Pros

    • Compact
    • Easy To Manage
    • Easy To Set Up
    • Highly Compatible

    Cons

    • Slow

    Best Uses

    • Backup
    • High Volume
    • Small Networks

    Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

    The Drobos are good, reliable and easy to setup and manage. They are not the fastest enclosures, but I will take reliability over speed within reason. I had a bad power supply on an older model, and Drobo support was very quick to answer the phone and get replacement parts out. If you count on your drives, then this is a good outfit.

    • Primary use:
    • Business
    • Computer Platform:
    • PC

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    (0 of 1 customers found this review helpful)

     
    1.0

    After a year...

    By Alanadale

    from London

    About Me Power user

    Verified Reviewer

    Pros

    • Compact

    Cons

      Best Uses

        Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

        Well it's a bit longer than a year but the journey has had more ups and downs than a cat 5 roller coaster so for a trouble free solution to data storage problems it cannot be called happy one, several times I've thought I've lost everything! Not good for the heart rate.

        Yes, it's slow and everyday with new technology coming in it's getting slower. Even with modest 1 Tb drives, allow a week to "rebuild" a single changed drive! The demos of disk rebuilds in seconds probably use 160g drives! Upgrading 4 drives can take up to a month! Far easier to copy all the data off and start afresh with the new drives. But hang on, isn't that the reason you got the Drobo - because you don't have anywhere else to put the data? Hmmm.

        The fancy packaging is all very nice but after I'd unpacked it I have not once looked at the packaging again, I'd much prefer to be able to reuse the drives I replace with higher capacity ones! No, you cant reuse a drive once Drobo has seen it in another computer. It's a one way street for any drive going into a drobo, the natural process of moving drives down the chain, especially if you have more than one computer, has been overlooked. Possibly while they were thinking about the fancy packaging?

        There have been some strange decisions that Drobo have taken in the past regarding their customers experience that might be described as "strange" or "interesting". Some of these decisions were reversed after the outcry from the owners!

        Would I buy another? No and if I knew then what I know now? No. Given the apparent desire to be at the top end of "Desirable" rather than technical excellence charts, with the profits to match, I don't think I'd buy anything else with a Drobo badge. That's a shame because for a brief moment in time it could have become a very, very good product.

        • Primary use:
        • Business
        • Computer Platform:
        • PC

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        4.0

        Drobo S 5-Bay Hard Drive Array

        By Stuart

        from Barbados

        About Me Power user

        Verified Buyer

        Pros

        • Compact
        • Easy To Manage
        • Easy To Set Up
        • Highly Compatible

        Cons

          Best Uses

          • Home

          Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

          Great for data storage, love the fact that you can mix and match drives and add storage as you need it. can be a little slow on the startup but once running works great.

          • Primary use:
          • Personal
          • Computer Platform:
          • Mac

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          4.0

          So far, so good...

          By Coby Dax

          from Albuquerque, NM

          About Me Power user

          Verified Buyer

          Pros

          • Easy To Manage
          • Easy To Set Up
          • Highly Compatible

          Cons

          • Slow

          Best Uses

          • High Volume

          Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

          I spent the first week with this new device trying to get it to fail. At first, I loaded it up with 5 drives (different manufacturers, different sizes, different drive speeds; 500GB, 500GB, 1TB, 1TB, 2TB). I loaded the included software and it recognized both a needed software update and a firmware update. I just followed the on screen "click next" and everything loaded up easy. I copied about 1.5 TB worth of data to it and began removing drives (to simulate a drive failure) and replacing them. The unit immediately recognizes a failed drive and once you replace it, it begins rebuilding it. For my test, it took about 5 hours to completely rebuild. I continued doing this (removing drives, and replacing them with higher capacity drives) for a full week until I had the unit filled with all 2TB drives, all 7200 RMP, but different manufacturers. So far, so good. The unit hasn't given me any issues. The speeds are around 50 MB/sec write and 70 MB/sec read. I would have expected much more from USB 3.0. To compare, I have a G-Tech G-speed raid-5 filled with 4x 5900 RPM drives connected through e-sata and it delivers 125/140 MB/sec write/read speeds. Perhaps a future firmware update might address this speed issue. Otherwise I would give this 5 stars.

          • Primary use:
          • Business
          • Computer Platform:
          • PC

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          3.0

          Great except for.....

          By Aggie

          from La Jolla, CA

          About Me Power user

          Verified Buyer

          Pros

          • Compact
          • Easy To Set Up
          • Great Protection
          • Highly Compatible

          Cons

          • Insecure
          • Slow
          • Slow Unreliable ESTATA

          Best Uses

          • High Volume
          • Sensitive Materials

          Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

          Drobo is great.

          BUT. Slow Slow startup and the ESATA connection is unreliable as it drops out quit a bit.

          • Primary use:
          • Business
          • Computer Platform:
          • Mac

          Share this review

           
          5.0

          Easy, No Brainer Storage Solution

          By Greg Clure Photography

          from Newbury Park, CA

          About Me Power user

          Verified Buyer

          Pros

          • Compact
          • Easy To Manage
          • Easy To Set Up
          • Fast
          • Highly Compatible

          Cons

          • A little noisy

          Best Uses

          • High Volume
          • Home
          • Sensitive Materials
          • Small Networks

          Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

          Works as advertised, after continued upgrades of my external hard drives I found myself out of space once again. Rather than repeat the cycle again, I got myself a drobo S with 2 3TB drives, now when I need more space all I need to do is purchase another 3TB internal drive and put it in the next empty bay. The beauty of the drobo system is I will not need to move or copy any data. drobo treats all the drives as a single drive, and automatically mirrors them so if one drive should fail no loss of data will occur. Simply replace it and drobo rebuilds itself. Initial set-up was simple and easy and the system works as advertised.

          • Primary use:
          • Business
          • Computer Platform:
          • PC

          Share this review

           
          5.0

          Now own 3 Drobos

          By NTS

          from High Point NC

          About Me Power user

          Verified Buyer

          Pros

          • Easy To Manage
          • Easy To Set Up

          Cons

            Best Uses

            • High Volume

            Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

            Needed a large secure way to back up video files. Easy to setup and use. Previous 2 Drobos have been trouble free.

            • Primary use:
            • Business
            • Computer Platform:
            • Mac

            Share this review

             
            5.0

            All in one place

            By Shutterbug Pat

            from White Plains, NY

            Verified Buyer

            Pros

            • Easy To Collaborate Across Programs
            • Easy to Customize
            • Easy to Navigate
            • Versatile

            Cons

              Best Uses

              • Multimedia

              Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

              This Enclosure is AWESOME! I have finally found a way to reduce the amount of physical space needed to house my memory. I am a photographer and I had upwards of 15 hard drives hooked up to my computer...each with 2 wires (power and usb). The beack of my desk was a rats nest, not to mention a fire hazard. Now I have 1 power cord and 1 usb cord. And this thing is quiet and fast. Greay purchase!

              • Primary use:
              • Business
              • Computer Platform:
              • PC

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              4.0

              Drobo 5-Bay Hard Drive a Great Deal

              By Robert

              from Virginia Beach, VA

              Verified Buyer

              Pros

                Cons

                  Best Uses

                    Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

                    I'm using the Drobo to store a movie and music library. So far so good. It was relatively easy to install and everything seems to be working fine. In fact, my whole computer set up crashed, just recently and to my amazement nothing got screwed up. Overall, I think it's a great value and perfect for what I am doing.

                    • Primary use:
                    • Personal
                    • Computer Platform:
                    • Mac

                    Share this review

                     
                    5.0

                    Drobo S 5 bay works great

                    By Ray

                    from Campbell, CA

                    Verified Buyer

                    Pros

                    • Easy to Customize
                    • Easy to use

                    Cons

                      Best Uses

                        Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

                        Full protection for photo database. I store my 90000 images on the Drobo and am comfortable that they are protected from a drive failure.

                        • Primary use:
                        • Personal
                        • Computer Platform:
                        • PC

                        Share this review

                         
                        5.0

                        Easy to set up and use

                        By none

                        from Kent, WA

                        About Me Computer Professional

                        Verified Buyer

                        Pros

                          Cons

                            Best Uses

                              Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

                              Excellent product. Using a Drobo S with 3 Western Digital Caviar Black 2 Terabyte drives. Connected to a 27" iMac via Firewire 800. Set up is a snap. Very fast. Highly recommended.

                              • Primary use:
                              • Personal
                              • Computer Platform:
                              • Mac

                              Share this review

                               
                              3.0

                              So far so good, but

                              By Bob

                              from Seattle

                              Verified Buyer

                              Pros

                              • Easily Expandable
                              • Well constructed hardware

                              Cons

                              • Freezes or Crashes

                              Best Uses

                              • Data Back Up
                              • Data Storage

                              Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

                              This product seems well constructed and now does what I purchased it for, which is data storage and back up. I spent a substantial amount of time trying to get certain features of the Drobo Dashboard software to work, specifically, using the Drobo Copy feature to sync data from my computer with the external drives. The program would give me "incomplete" syncs, error messages in the log. I contacted Drobo and was advised that Drobo Copy was a "simple" program and informed that I would have to use some third party software to sync data. The suggestion was for some free ware so it did not cost me anything other than hours of wasted time and aggravation. I just wish they would either get rid of the Drobo Copy feature or have a label warning me not to waste time trying to sync data with it. The other functions of Drobo Dashboard seem to work as designed.
                              The hardware itself seems to be of the highest quality and am now satisfied with the purchase, but I am mystified as to why the software was so sub par. It kind of undermined my confidence, but things are running smoothly now. I would recommend the hardware with a warning about the included software.

                              • Primary use:
                              • Personal
                              • Computer Platform:
                              • Mac

                              Share this review

                              (0 of 1 customers found this review helpful)

                               
                              4.0

                              Tough Start

                              By Skeeter

                              from Atlantic Highlands, NJ

                              About Me Computer Enthusiast, Photo Enthusiast

                              Pros

                              • Easy to Customize
                              • Easy to Navigate
                              • Versatile

                              Cons

                              • ESATA limitations
                              • Freezes or Crashes
                              • OS incompatability

                              Best Uses

                              • Photo Workflow

                              Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

                              Had initial difficulties installing Drobo S, but now it is working well. My first unit came with 5x2TB Hitachi Deskstar drives which installed easily into the Drobo box. I followed the boot up sequence detailed in the User Guide for eSATA. When I first booted the Drobo on my Dell Studio XPS 8000, with Windows 7, 64 bit, using the onboard eSATA connection, it began to initialize—all five drive lights turned green but the Drobo was not registering in my computer drive list—and shortly thereafter the whole unit went dead. The Drobo never was recognized by my computer (apparently not all eSATA configurations work with Drobo). And, the power transformer unit apparently was defective. I returned the whole unit to B&H and they replaced it. At the same time I purchased a SIIG USB 3 card for my computer so I could try that connection option. Upon returning home I reinstalled the hard drives in the new unit, installed the USB 3 card, updated its driver, and attached the Drobo using the USB 3 cable. The Drobo initialized, was recognized by computer, and the drives formatted easily using the Dashboard utility. However, subsequent shutdowns and boots of my computer caused problems with the Drobo which appear to be related to the Windows 7 backup utility which somehow 'marked' the Drobo and caused my system to hangup (found this solution in the Data Robotics website after a detailed search of their support literature). Followed their instructions to shut off the Windows backup utility, reformat the Drobo, and reboot the system which seems to have cured the problem. After all this the Drobo S appears to be working well, responds nicely to the Dashboard commands and runs quietly, quickly and coolly with the Hitachi drives. I've installed the Drobo Backup Utility to replace the Windows backup utility. And in the end, I'm pleased with the Drobo S and its capabilities and look forward to finally using it to protect my photos, financial and other data, although given my startup difficulties, I'm now a little less confident about the long-term reliability of this system to protect my data. Only time will tell!

                              • Primary use:
                              • Personal
                              • Computer Platform:
                              • PC

                              Share this review

                              (1 of 1 customers found this review helpful)

                               
                              1.0

                              Very slow RAID solution

                              By Barbas

                              from Portugal

                              About Me Video Editor

                              Pros

                                Cons

                                • Very slow

                                Best Uses

                                • Archiving

                                Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

                                I regret the day i bought it... i have my drobo connected via FW 800, and have file transfers faster with USB 2.0 (with 2.5 and 3.5 external disks)

                                • Primary use:
                                • Business
                                • Computer Platform:
                                • Mac

                                Share this review

                                (0 of 1 customers found this review helpful)

                                 
                                5.0

                                Great Product

                                By Photog

                                from Buies Creek, North Carolina

                                About Me Photographer

                                Verified Buyer

                                Pros

                                • Fast
                                • Simple

                                Cons

                                  Best Uses

                                    Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

                                    I own a 1st generation 4 bay drobo and love it. So simple to use and never had a problem with the unit. I've had several drives to fail over the past years and all I had to do was to eject the bad drive and put in another, no data loss!

                                    • Primary use:
                                    • Business
                                    • Computer Platform:
                                    • Mac

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                                    (1 of 2 customers found this review helpful)

                                     
                                    5.0

                                    Great for my Backup

                                    By Julien

                                    from Switzerland

                                    Verified Buyer

                                    Pros

                                    • Backup
                                    • Easy to Customize
                                    • Easy to use
                                    • Photography
                                    • Small

                                    Cons

                                      Best Uses

                                      • Backup
                                      • Photography workflow

                                      Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

                                      I use the Drobo S with Time Machine over a FW400.
                                      I find it's fast enough to so my Backup.
                                      It's a good buy.

                                      • Primary use:
                                      • Business
                                      • Computer Platform:
                                      • Mac

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                                      (0 of 1 customers found this review helpful)

                                       
                                      5.0

                                      INCREDIBLE SOLUTION!!!

                                      By steve in dallas

                                      from Dallas, TX

                                      See all my reviews

                                      Verified Buyer

                                      Pros

                                      • Easy to Navigate
                                      • Versatile

                                      Cons

                                        Best Uses

                                          Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

                                          I just replaced six external drives with this one unit. With it's "beyond raid" hardware/software solution, I rest assured that my data is safe and protected.

                                          It works as promised - be sure to get the latest firmware update if you are going to use it with Lion.

                                          • Primary use:
                                          • Business
                                          • Computer Platform:
                                          • Mac

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                                          (1 of 2 customers found this review helpful)

                                           
                                          5.0

                                          Simplified Storage Solution

                                          By drollstevan

                                          from Muncie, IN

                                          See all my reviews

                                          Verified Buyer

                                          Pros

                                            Cons

                                              Best Uses

                                                Comments about Drobo S 5-Bay Hard Drive Array Enclosure:

                                                My wife is a photographer and I'm a videographer. We had come to a point in our life where we had 4 external hard drives just so that we could store all of our data and back it up. At my work I have a raid array and for my wife's business and my freelance work I considered buying an enclosure and setting up a RAID array, but I remember doing that at work and I remembered how frustrating it was. So after some research I bought a DROBO enclosure and it's been amazing. The set up was simple and I've already had to buy more hard drives to expand our storage and that's been incredibly easy as well. It's just a great system that takes all the worry and hassle out of storage.

                                                • Primary use:
                                                • Business
                                                • Computer Platform:
                                                • Mac

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                                                Replacement Drives

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                                                • Price: $94.95
                                                 

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                                                Surge Protection

                                                APC -  Personal SurgeArrest 7-Outlet Surge Protector
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                                                Warranties & Support

                                                Drobo -  1 Year DroboCare Extended Warranty for Drobo S 2nd Generation
                                                • Price: $99.00
                                                 

                                                This is a special order item. Est. arrival at B&H is 3-7 days (subject to availability). Your order will be charged at the time of shipment.

                                                What's in the Box

                                                Drobo Drobo S 5-Bay Hard Drive Array Enclosure
                                                • External Power Supply
                                                • eSATA Cable
                                                • FireWire 800 Cable
                                                • USB 3.0 Cable
                                                • User Guide
                                                • Quick Start Card
                                                • Drobo Resource CD
                                                • 1-Year Limited Warranty
                                                 
                                                 
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