The Iomega 3-Year Enhanced Service Plan for px4-300R Rackmount Series Arrays provides 3 years of standard warranty as well as technical support via phone or email for your px4-300R Rackmount Series network storage arrays. Technical assistance in English is available 24 x 7; languages other than English are available only during business hours. You can expect a reply to your email query within 4 hours and an on-site visit on the next business day.
Software patches and upgrades released at regular intervals by the Technical Support team will keep your system updated and free from bugs. You can also contact Iomega for replacement of advanced device and parts or operating system related queries. Also included in the Service Plan is web-based support, access to Iomega’s knowledgebase, and getting started software support.
- 3 years of standard warranty and technical assistance for your px4-300R Rackmount Series network storage arrays
- Technical assistance in English is available 24 x 7; languages other than English are available only during business hours
- 4-hour average response time for email support
- Next business day on-site support
- Software patches and upgrades for keeping your system updated
- Advanced device and parts replacement
- Web-based support and knowledge base
- Operating system and getting started software support