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Avid Priority Support for StudioRAID 5Te

B&H # AVPSUPSR5TE MFR # 0540-30126-02
Avid Priority Support for StudioRAID 5Te

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Product Highlights

  • 9 hours x 5 days Assisted Phone Support
  • 24 x 7 Access to Online Knowledge Base
  • 24 x 7 Access to Product Forums
  • Regular Software Updates & Patches
  • Same Day Initial Response
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The Avid Priority Support for StudioRAID 5Te is suitable for customers for whom system availability is important but not mission critical, and provides 9 x 5 (9 hours 5 days) assisted phone support as part of the support plan. You are provided with 24 x 7 access to online knowledge base and product forums, and regular software updates and patches are also sent to enhance the security of the product. In addition, with the same day initial response, any issues related will be handled on the day you log the call. Materials can be exchaned within 2 business days from the day of purchase.

Suitable for customer for whom system availability is important but not mission critical
Provides 9 x 5 (9 hours 5 days) assisted phone support as part of the support plan
Offers 24 x 7 access to online knowledge base and product forums
Provides regular software updates and patches are sent to enhance the security of the product
Same day initial response - any issues related will be handled on the day you log the call
Materials can be exchanged within 2 business days from the day of purchase
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