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Avid Priority Support for Media Composer (Academic) - 1 Year

B&H # AVA1YMCAS MFR # 0540-30034-02
No Longer Available
Product Highlights
  • Support for Media Composer Mojo DX
  • Assisted Phone Support
  • 24x7 Access to Online Self-Help Center
  • 24x7 Access Avid Knowledge Base
  • 24x7 Access to Community Forums
  • Regular Software Updates
  • Software Investment Protection
  • Access to Materials Exchange

Avid's Priority Support for Media Composer (Academic) - 1 Year is well-suited for customers for whom system availability is not mission critical, but who require software investment protection and predictable access to materials exchange.

You are provided with assisted phone support as part of the priority support plan. You can access Avid's online self-help center, knowledge base, and community forums around the clock, 7 days a week. Regular software updates are also sent to you to enhance the security of your products or to augment their features.

Additionally, the plan includes same-day initial response objective for issues, Advanced Exchange for materials within 2 business days, and optional access to onsite support in 3 business days with additional fees.

Well suited for customers for whom system availability is not mission critical, but who require software investment protection and predictable access to materials exchange
Includes assisted phone support
Offers 24x7 access to Avid's online self-help center, knowledge base, and community forums
Provides regular software updates to enhance the security of your products or to augment their features
8-hour initial response onjective for issues
Escalation management
Advanced Exchange for materials within 2 business days
Optional access to onsite support - 3 business days (fees apply) 1
Compatible Software Avid Media Composer Mojo DX
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