Avid Limited Uptime Support for Media Composer Mojo DX (Academic) - 1 Year
- Price: $999.00
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Usually ships in 2-4 weeks
Availability Details
CloseThis item is usually Drop Shipped from the MFR/Distributor within 2-4 weeks (subject to availability). Your order will be charged at the time of placing the order with the vendor. Item is non-cancelable and non-returnable.
International orders*
For international orders, credit cards will be charged at time you place your order.
Avid's Limited Uptime Support for Media Composer Mojo DX (Academic) - 1 Year is well-suited for small to mid-size broadcasters, post-production and other recording facilities requiring system support beyond normal business hours. This plan provides round-the-clock access to assisted support and rapid access to onsite and materials.
You are provided with assisted phone support as part of the priority support plan. You can access Avid's online self-help center, knowledge base, and community forums around the clock, 7 days a week. Regular software updates are also sent to you to enhance the security of your products or to augment their features.
Additionally, the plan includes same-day initial response objective for issues, advanced exchange of materials within the next business day, and optional access to onsite support in 2 business days with additional fees.
- Well suited for small to mid-size broadcasters, post-production and other recording facilities requiring system support beyond normal business hours
- Includes assisted phone support
- Offers 24x7 access to Avid's online self-help center, knowledge base, and community forums
- Provides regular software updates to enhance the security of your products or to augment their features
- 1-hour minimum response targets for critical issues
- 4-hour minimum response targets for non-critical issues
- Customer-defined severity level
- Remote diagnostics
- Escalation management
- Priority queuing
- Avid System Monitor
- Materials coverage: next business day advanced exchange
- Optional access to onsite support - 2 business days (fees apply) 1
- Additional benefits for qualifying Enterprise Customers
| Compatible Software | Avid Media Composer Mojo DX |
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