Avid's Symphony Avid Advantage Expert is a support plan for Symphony. Avid Advantage helps you work through whatever comes your way, from reducing downtime and speeding recovery, to making the most of your Avid investment.
Support features non-critical web response (24-hour response), Standard critical phone response, Standard escalation. Does not include software upgrades.
Improve your ability to generate new revenue with new functionality
Deploy new features at a predictable expense
Improve your efficiency with industry best practices and known solutions
Reach the next level of reliability so you avoid unnecessary downtime and mission critical failures
Help and advice you need, when you need it
Real-world media industry experience and expertise