The 1-Year DroboCare for Drobo S Storage Enclosure from Drobo offers you additional peace of mind beyond the standard warranty term and phone support included with your Drobo purchase. In fact, DroboCare offers you more, even during your standard warranty period.
The DroboCare support program is available if your product is still under standard warranty or currently protected by DroboCare. It can be renewed, one year at a time, as long as the Drobo product you are protecting is still being sold.
With DroboCare, if your product turns out to be defective, Drobo sends you a replacement right away, and you receive it in a few days. With the standard warranty, Drobo ships out the replacement only after they have received your malfunctioning unit.
You can benefit from 24/7 phone and web support during local business hours, from date of activation. With the standard warranty, technical support is provided for 90 days from the date of purchase.