The 1 Year DroboCare for Drobo FS Storage Enclosure from Drobo offers you additional peace of mind beyond the standard warranty term and phone support included with your Drobo purchase. In fact, DroboCare offers you more, even during your standard warranty period.
The DroboCare Support program is available if your products are still under standard warranty or currently protected by DroboCare. It can be renewed, one year at a time, as long as the Drobo product you are protecting is still being sold.
With DroboCare, if your product turns out to be defective, Drobo sends you a replacement right away, so you'll receive it in a few days. However, with the standard warranty, Drobo can ship you a replacement only after they receive your unit.
With DroboCare, you can avail phone and web support for your technical issues during local business hours. With the standard warranty, technical support is provided for 90 days from the date of purchase.