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Promise Technology 3-Year ServicePlus Part Replacement for Promise VESS J2000 Series

Usually ships in 7-14 business days

Availability Details

This is a Special order item. Est. arrival at B&H is 7-14 business days (subject to availability). Your order will be charged at time of shipment. Item is non-cancelable and non-returnable.
PayPal Orders
PayPal orders will be charged when the order is placed.
International Orders
International orders will be charged when the order is placed.

Free Standard Shipping
Not eligible for free Expedited Shipping
You Pay: $799.00
Product Highlights
  • 24/7 Onsite Replacement Service
  • Technical Support

The 3-Year ServicePlus Part Replacement for Promise VESS J2000 SeriesfromPromise Technology is an upgrade to VTrak's outstanding 3-Year limited advance replacement warranty, adding a rapid response onsite hardware parts replacement service. This service is available 24-hours a day, seven days a week for the entire warranty period. The plan is available for fully configured systems sold through Apple authorized channels as well as Windows and Linux qualified systems sold through Promise authorized channels.

The ServicePlus Plan features the rapid dispatch and installation of critical replacement components. VTrak storage administrators can rest easy knowing they are backed by full 24-hour by seven-day onsite component replacement. In conjunction with Promise's 3-Year Standard Limited Warranty on the hardware and 24x7 Technical Support help line, this plan assures you the best available support to minimize downtime. Average response time can be as fast as four hours in most major metropolitan areas after failure.

Simple instructions allow subscribers to register their service either online or over the phone. Thereafter, subscribers can track the status of their coverage and warranty through the Promise website.

Technical support
Onsite replacement
Easy activation
Covers all field-replaceable hardware components
Type Service
Service Name ServicePlus
Product Supported Promise VESS J200 Series JBOD with Drives
Service Availability 24 x 7 Technical Supports
Service Duration 3 Year
Service Main Type Replacement
Service Sub Type Physical
Service Characteristic Parts
Service Response Time (Next Business Day) - Parts Replacement
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