B&H is world renowned as the place to be for all your photo, video, pro audio and digital imaging needs. Once inside our store, an incredible choice of specialized departments awaits you.
Just past our "What's New: What's Hot" display, is an Information Desk where you are greeted with a smile and a monthly price bulletin that features our standard listings plus our monthly specials as well. Colored signs lead you easily through our venue. However, no matter where you turn, you will see the B&H philosophy in action.
Our overriding goal is to make you, our customer, feel comfortable and satisfied with your experience here. Our commitment to sales quality and customer satisfaction is second to none. The entire premise of our store is based upon your ability to come in, touch, feel, experiment, ask, and discuss your needs without sales pressure. At B&H, we have strong feelings about our customers and, to that end, our sales and support teams are dedicated to making your experience with us a pleasant and lasting one.
Our Staff
Our sales staff is made up of working professional photographers and videographers with years of field experience. They'll ask what you need to accomplish your task and advise you as to what equipment you will need to get the job done effectively. If you only need advice on how to shoot a particular job, we're more than willing to listen and make suggestions. We don't merely sell boxes and yell "Next!" At B&H, customers are treated as long-term colleagues and friends. Photographers and videographers from all over the world make their way here to see our store. Our clientele represents a huge cross - section of photographers and imagers from all ranks of both pro and amateur.
Our Customers
It is quite common to stand at a sales counter and examine equipment and share opinions with a Pulitzer Prize winning photojournalist. Some make special trips while on assignment in New York, while long - time customers come in to say "hi" during visits to "The City". First - timers drop by to checkout our more than 25-year solid reputation and are simply overwhelmed by the sheer scope of it all. The phrase we hear around here the most is, "I've been ordering from you on - line and over the phone for many years, but when I knew I was coming to NY, I just HAD to come by and see for myself ".
Our Location
Our 70,000 + sq. ft. Superstore is located on the West Side of Manhattan at 420 9th Avenue between 33rd and 34th streets. We are easily accessible from all areas of New York and the surrounding vicinity. Penn Station and Port Authority are nearby, while the Holland and Lincoln Tunnels are straight runs down 9th avenue or straight across 34th St. Several subways stops are also within close proximity to our front door. If all else fails, every cab driver worth his tip knows how to get here.
Parking Near B&H
If you're driving around town there are many public parking lots in the vicinity of B&H. 1-Hour free parking while shopping at B&H is available at the B&H parking lot. Minimum purchase of $100 is required. 2-Hour free parking while shopping at B&H with purchase of $300 and up. At 349 West 34th Street between 8th & 9th Ave. North Side (small lot next to synagogue).
The B&H Super Store Philosophy:
• Our Easy Access Displays:
It is our policy, whenever possible,
that customers be allowed to come in and handle equipment. By doing this, we believe that customers will make more informed decisions about their purchases.
• Our Educated Staff:
B&H continuously trains our staff to understand the features and operation of every product we sell.
• Our Partnership with Manufacturers:
B&H, in cooperation with manufacturers, regularly schedules events where manufacturers show their newest and hottest products to customers and staff. In addition, we encourage various photographic and videographic organizations to schedule monthly meetings in our Conference Center.
• Our Cutting Edge Inventory Tracking:
B&H has set up a computer controlled inventory system enabling us to check on the availability of any piece of equipment. In this way, Special Orders can be easily ordered and tracked.
• Our Liberal Return Policy:
One of our strongest appeals to the public is that if you are not happy with your purchase, B&H offers a liberal money - back return policy. We want you to buy with confidence knowing that we will support you if there is a problem with your merchandise. Other stores can get you to buy something once with lots of promises. At B&H, we're in it for the long run and want you to be a "B&H - er" for the long run as well.
We sincerely hope you will visit our Superstore. If you can't make it in - person, give us a call, send us a fax, or log - on to our ever - expanding web site to check us out. By all means, request our free monthly price bulletin and any one of our free B&H Source Books. Irrespective of how you touch base with us, we'll treat you as if you're an old-timer here. However, if you want some of our world famous candies, you'll have to come in person!
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B&H is world renowned as the place to be for all your photo, video, pro audio and digital imaging needs. Once inside our store, an incredible choice of specialized departments awaits you.
