REVIEW SNAPSHOT®

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WD3TB My Cloud Personal Cloud Storage
 
4.0

(based on 12 reviews)

Ratings Distribution

  • 5 Stars

     

    (4)

  • 4 Stars

     

    (6)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (1)

89%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (6)
  • Easy to use (6)
  • Compact (5)
  • Fast (4)

Cons

    Best Uses

    • Home (8)
    • Small networks (4)
    • High volume (3)
      • Reviewer Profile:
      • Casual user (8)
      • Primary use:
      • Personal (9)
      • Computer Platform:
      • PC (7)

    Most Liked Positive Review

     

    Excellent Personal Cloud Solution

    I have had this NAS for over a week and I absolutely love it. This is my first NAS and I did a lot of research before deciding on this latest product by WD....Read complete review

    I have had this NAS for over a week and I absolutely love it. This is my first NAS and I did a lot of research before deciding on this latest product by WD. It didn't disappoint. It's an excellent value with 3TB network storage. Setup is extremely easy and now I can access all my files home or away with ease. I stream HD video at home with this little thing without any issues. The size is another plus. It's so compact and easy to place. I also like having the USB 3.0 port for any future expansion. For home use, this is your perfect NAS. My only suggestion is if WD can provide a black version because chances are, many people are like me and have their PC equipment in black.

    VS

    Most Liked Negative Review

     

    Terrible performance after v04 firmware

    Purchased this unit to replace older WD NAS that failed. MyCloud has rather disappointing performance when compared to older WD NAS, and definitely not up-to-par compared to other NAS devices. Still, it worked...Read complete review

    Purchased this unit to replace older WD NAS that failed. MyCloud has rather disappointing performance when compared to older WD NAS, and definitely not up-to-par compared to other NAS devices. Still, it worked OK until I updated its firmware to v04.00.00. It became incredibly slow and unresponsive to the point of being useless. From reading the WD forums it seems that this happened to everyone updating to v04, and there is no easy way of reverting to the older firmware. WD has not fixed the problem with a new release, so I am now faced with purchasing a different NAS and migrating,

    Reviewed by 12 customers

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    Displaying reviews 1-12

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    5.0

    Quick shipping good price good product

    By Phatty

    from Aberdeen, MD

    Comments about WD 3TB My Cloud Personal Cloud Storage:

    Wish it was a little easier to upload/back up but good product. No problems and set up was easy

    Share this review

     
    4.0

    Great

    By Rafael

    from Brasil

    Comments about WD 3TB My Cloud Personal Cloud Storage:

    Great product, very cool, although the apps to access it are very limitated.

    Share this review

    (0 of 1 customers found this review helpful)

     
    1.0

    Terrible performance after v04 firmware

    By Technical Imaging

    from Mount Laurel, NJ

    About Me Power user

    Verified Reviewer

    Pros

    • Nice design

    Cons

    • Slow
    • Unreliable Performance

    Best Uses

      Comments about WD 3TB My Cloud Personal Cloud Storage:

      Purchased this unit to replace older WD NAS that failed. MyCloud has rather disappointing performance when compared to older WD NAS, and definitely not up-to-par compared to other NAS devices. Still, it worked OK until I updated its firmware to v04.00.00. It became incredibly slow and unresponsive to the point of being useless. From reading the WD forums it seems that this happened to everyone updating to v04, and there is no easy way of reverting to the older firmware. WD has not fixed the problem with a new release, so I am now faced with purchasing a different NAS and migrating,

      • Primary use:
      • Personal

      Share this review

      (1 of 1 customers found this review helpful)

       
      5.0

      My Cloud rocks

      By LT Colonel

      from Raleigh

      About Me Casual User

      Verified Buyer

      Pros

      • Easy To Manage
      • Easy To Set Up
      • Fast

      Cons

        Best Uses

        • High Volume
        • Home
        • Small Networks

        Comments about WD 3TB My Cloud Personal Cloud Storage:

        I was impressed with how easy this is to setup on a windows system. I now have a redundant backup for all my photos.

        • Primary use:
        • Personal
        • Computer Platform:
        • PC

        Share this review

        (1 of 1 customers found this review helpful)

         
        4.0

        Good Product

        By noi

        from Itajai,SC,brasil

        About Me Casual User

        Verified Buyer

        Pros

        • Fast

        Cons

        • Complicated To Set Up

        Best Uses

        • Home

        Comments about WD 3TB My Cloud Personal Cloud Storage:

        Is a good product, but the setup is complicate

        • Primary use:
        • Personal
        • Computer Platform:
        • PC

        Share this review

        (0 of 5 customers found this review helpful)

         
        3.0

        Did not serve my purpose

        By ARP

        from Brasilia,DF,Brasil

        About Me Power user

        Verified Buyer

        Pros

          Cons

            Best Uses

              Comments about WD 3TB My Cloud Personal Cloud Storage:

              I can not connect to the cloud with a computer or mobile device.
              Only works when these devices are on the network home.
              The machine does not load subtitles for movies, so did not serve my purpose.

              • Primary use:
              • Personal
              • Computer Platform:
              • PC

              Share this review

              (2 of 2 customers found this review helpful)

               
              4.0

              Quick and Easy set-up

              By BryAhn

              from NYC

              About Me Casual User

              Verified Buyer

              Pros

              • Easy To Manage
              • Easy To Set Up

              Cons

                Best Uses

                • Home

                Comments about WD 3TB My Cloud Personal Cloud Storage:

                My home network storage was distributed over 2 smaller NAS devices as well as 2 separate usb storage devices. The My Cloud 3 TB now centrally has all data from 2 Windows and 2 MacBook Pros and the other devices are used as back-up for the My Cloud. Set-up was very easy, download and install applets and away you go. I have some issues with WD My Cloud on one of my Windows 7 (32 bit) machines - icon appears on my desktop but when i open to use, none of the verbiage is visible. Not absolutely sure whether this is my machine or the application.

                • Primary use:
                • Personal

                Share this review

                (1 of 1 customers found this review helpful)

                 
                4.0

                Very good.

                By Dr. Robert

                from New York

                About Me Casual User

                Verified Buyer

                Pros

                • Compact
                • Fast

                Cons

                  Best Uses

                  • Home

                  Comments about WD 3TB My Cloud Personal Cloud Storage:

                  I brought this storage for office. This is working very well and good for both an office and a home.

                  • Primary use:
                  • Business
                  • Computer Platform:
                  • PC

                  Share this review

                  (2 of 2 customers found this review helpful)

                   
                  5.0

                  Great Local Cloud Solution

                  By Burgh Bob

                  from Pittsburgh, PA

                  About Me Casual User

                  Verified Buyer

                  Pros

                  • Compact
                  • Easy To Manage
                  • Easy To Set Up
                  • Solidly Built

                  Cons

                    Best Uses

                    • Home
                    • Small Networks

                    Comments about WD 3TB My Cloud Personal Cloud Storage:

                    I use this for continuous backup of email, documents and other important files. Works as advertised, but you should have a gigabit router for fastest performance. Initial set-up is quick and easy. The supplied software works well, too, once you get the hang of it. Great (and safe!) alternative to web-based cloud storage.

                    • Primary use:
                    • Personal
                    • Computer Platform:
                    • PC

                    Share this review

                    (1 of 3 customers found this review helpful)

                     
                    4.0

                    Solid product

                    By LT

                    from Keller Texas

                    About Me Casual User

                    Verified Buyer

                    Pros

                    • Compact
                    • Easy To Manage
                    • Easy To Set Up
                    • Highly Compatible

                    Cons

                      Best Uses

                      • High Volume
                      • Home
                      • Sensitive Materials
                      • Small Networks

                      Comments about WD 3TB My Cloud Personal Cloud Storage:

                      This drive is very easy to set up and so far works perfectly. I'm using it to store pictures, music and a few files I want to share, as well as full backup of my main desktop PC. My PC connects to the home network and internet WiFi, while the drive is hard wired to the router. Of course the WiFi slows the connection down quite a bit, and the initial back up of approximately 175 GB took over 48 hours, however, it runs the backup nicely in the background and doesn't us a lot of resources while it's chugging away. I wish WD had included to ability to connect the drive via WiFi rather than requiring it to be plugged into the router. I realize the wired connection is faster, but if you're getting to the drive via WiFi anyway, that is negated. Having WiFi built into the drive as an optional connection would allow for better location (at least in my case where now it sits in my den next to the DVR box.) Still a great product and a good price point and I'd buy it again.

                      • Primary use:
                      • Personal
                      • Computer Platform:
                      • PC

                      Share this review

                      (3 of 3 customers found this review helpful)

                       
                      5.0

                      Excellent Personal Cloud Solution

                      By WDcloud1st

                      from Houston, TX

                      About Me Casual User

                      Verified Buyer

                      Pros

                      • Compact
                      • Easy To Manage
                      • Easy To Set Up
                      • Fast
                      • Highly Compatible

                      Cons

                        Best Uses

                        • High Volume
                        • Home
                        • Small Networks

                        Comments about WD 3TB My Cloud Personal Cloud Storage:

                        I have had this NAS for over a week and I absolutely love it. This is my first NAS and I did a lot of research before deciding on this latest product by WD. It didn't disappoint. It's an excellent value with 3TB network storage. Setup is extremely easy and now I can access all my files home or away with ease. I stream HD video at home with this little thing without any issues. The size is another plus. It's so compact and easy to place. I also like having the USB 3.0 port for any future expansion. For home use, this is your perfect NAS. My only suggestion is if WD can provide a black version because chances are, many people are like me and have their PC equipment in black.

                        • Primary use:
                        • Personal
                        • Computer Platform:
                        • PC

                        Share this review

                        (1 of 1 customers found this review helpful)

                         
                        4.0

                        Good product

                        By Malutki C.

                        from Amherst, OH

                        About Me Casual User

                        Verified Buyer

                        Pros

                        • Compact
                        • Easy To Manage
                        • Easy To Set Up

                        Cons

                        • Slow

                        Best Uses

                        • Home

                        Comments about WD 3TB My Cloud Personal Cloud Storage:

                        Really good product just plug and play. The iPhone app needs some work it freezes all the time and would not let me upload videos or photos most of the time. The computer app works with no problem.

                        • Primary use:
                        • Personal
                        • Computer Platform:
                        • Mac

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