REVIEW SNAPSHOT®

by PowerReviews
BrotherDS-920DW Duplex Wireless Mobile Document Scanner
 
2.8

(based on 4 reviews)

Ratings Distribution

  • 5 Stars

     

    (1)

  • 4 Stars

     

    (1)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (2)

33%

of respondents would recommend this to a friend.

Pros

No Pros

Cons

No Cons

Best Uses

No Best Uses
    • Reviewer Profile:
    • Frequent user (3)
    • Primary use:
    • Business (3)

Reviewed by 4 customers

Displaying reviews 1-4

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(4 of 4 customers found this review helpful)

 
1.0

Very flawed scanner series

By Dissapointed buyer

from Oregon

About Me Frequent User

Pros

  • Good Resolution

Cons

  • Inaccurate Color

Best Uses

    Comments about Brother DS-920DW Duplex Wireless Mobile Document Scanner:

    OK - I had to add my two cents because I a very surprised at the positive reviews this series of scanners is getting. One reviewer on this very site gave this scanner the highest marks after stating "The scanned image appears dim and the background appears dull or grey as oppose to a crisp white background you'd expect from white paper." Hello! That is a very serious flaw. I bought one of these new so that I could scan to memory card on the go without a PC – the WHOLE purpose of having a battery in the scanner. But when you scan anything to memory card it destroys the image, making it unusable. I called Brother who said that this should not happen. They sent me a refurbished unit with the exact same problem. The very purpose of buying this unit – scanning without a PC – does not work. This could be fixed by firmware and for some reason Brother is ignoring the flaw. Yet many people give this series of scanners positive reviews – what am I missing?

    • Primary use:
    • Business
    • Computer Platform:
    • PC

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    (0 of 1 customers found this review helpful)

     
    1.0

    Do Not Buy

    By Robert

    from New Jersey

    About Me Frequent User

    Verified Buyer

    Pros

    • Easy To Set Up

    Cons

    • Poor Software

    Best Uses

      Comments about Brother DS-920DW Duplex Wireless Mobile Document Scanner:

      This is the worst scanner I have ever purchased. I am grateful for B&H's wonderful return policy. I was able to exchange it for a Fujitsu Scanner. The primary reason that I did not like this scanner is that it does not scan wirelessly to my apple computer. I am not sure if it works wirelessly with a PC. or not. I can tell you that B&H quickly found me another scanner that suited my needs.

      • Primary use:
      • Business
      • Computer Platform:
      • Mac

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      (0 of 1 customers found this review helpful)

       
      4.0

      Very Useful

      By Brian

      from Toronto, ON

      About Me Frequent User

      Verified Buyer

      Pros

      • Easy To Set Up

      Cons

      • Inaccurate Color

      Best Uses

        Comments about Brother DS-920DW Duplex Wireless Mobile Document Scanner:

        Pros: The scanner was very light, and didn't add much weight to my bag. Scanner was very easy and transferring scans were simple enough. No need to carry extra cords (but I carry an extra USB cable just in case). Battery last a long time for many scans.

        Con: it only scans single pages, so multii-page documents will result in many page files. Not a problem if you have a way to automatically combine the pages, but if you don't it will be a headache. The scanned image appears dim and the background appears dull or grey as oppose to a crisp white background you'd expect from white paper.

        Summary: If you need to capture detail documents on the go as part of your job, you will appreciate this scanner for it's light weight and versatility, but it's not a good replacement for office scanners that do volume scans and cleaner quality.

        • Primary use:
        • Business
        • Computer Platform:
        • Mac

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        5.0

        So Far So Good

        By Red

        from AFG

        Verified Buyer

        Pros

        • Compact
        • Easy to Use
        • Lightweight

        Cons

          Best Uses

            Comments about Brother DS-920DW Duplex Wireless Mobile Document Scanner:

            I travel to work with a backpack; the DS-920W is lightweight and compact, and easy to operate; just what I needed. I've had it for 2 weeks.

            • Was this a gift?:
            • No

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