REVIEW SNAPSHOT®

by PowerReviews
WD4TB My Cloud Personal Cloud Storage
 
4.4

(based on 41 reviews)

Ratings Distribution

  • 5 Stars

     

    (28)

  • 4 Stars

     

    (7)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (2)

86%

of respondents would recommend this to a friend.

Pros

  • Fast (19)
  • Large capacity (18)
  • Reliable (13)
  • Quiet (9)
  • Easy to setup (8)

Cons

No Cons

Best Uses

  • Multimedia (11)
  • Home (5)
  • Multiple desktop applications (5)
  • Photo storage (5)
  • Back-up (4)
    • Reviewer Profile:
    • Power user (15), Casual user (10), Quality oriented (6)
    • Primary use:
    • Personal (27), Business (6)
    • Computer Platform:
    • PC (7), Mac (3)

Most Liked Positive Review

 

Easy set-up, no issues.

We purchased the My Cloud Storage drive for our business. Due to the physical location of where the drive will be kept, it had to be setup by a not-so-tech-savvy employee. I am...Read complete review

We purchased the My Cloud Storage drive for our business. Due to the physical location of where the drive will be kept, it had to be setup by a not-so-tech-savvy employee. I am happy to report that it was very EASY for him to setup. We use both PC and MAC in our business. I had difficulty accessing the drive remotely from my MAC at first through the wd2go.com website (Java issues), but was able to download the "WD My Cloud Desktop for MAC" so that I have direct access to the drive from my Desktop - all remote connectivity issues resolved! Because our business has multiple locations it was very important to have a drive that can be accessed remotely. This drive has performed tremendously well. We are very pleased!

VS

Most Liked Negative Review

 

Convenient Storage

I would probably give this product 5 Stars, if it came with real instructions or WD had real product support. I have automated email from them that sounds great "Your Complimentary WD...Read complete review

I would probably give this product 5 Stars, if it came with real instructions or WD had real product support. I have automated email from them that sounds great "Your Complimentary WD SmartWare Pro Activation Code." However, there is no information on what the code is for or where it goes and "support" will not reply. There are other strange auto things in the setup, but they work. Files ("shares") are easy to reach both by WiFi and internet. However, there is no indication of security - who can look at your files. My Cloud is setup to connect to Drop Box, but with the limited information, it might be wise to use Drop Box as an independent (semi-)public cloud and tell no one you have a WD MyCloud, Or at least do not give them access information. One very strange thing is the USB port. You can use it to transfer files - don't -- things must go to your computer and back, it is half as fast as a USB 2 on your computer. Otherwise, speed is a function of your ip, LAN or WiFi. I would NOT recommend this to anyone with limited computer-intuition.

Reviewed by 41 customers

Sort by

Displaying reviews 1-20

Back to top

Previous | Next »

 
5.0

My Cloud is WOW

By Lt Colonel

from Raleigh

Verified Buyer

Pros

  • Easy Setup
  • Fast
  • Large Capacity
  • Reliable Performance

Cons

    Best Uses

    • File Archive
    • Photo storage
    • System Backup

    Comments about WD 4TB My Cloud Personal Cloud Storage:

    I love my My Cloud. I use it as a network archive of all of photos. I store and work with my photos on a USB3 direct connected Western Digital HDD 3 TB and then clone all work to the networked My Cloud. This way I have 2 copies. Simple to setup (I use a Windows) and so far rock solid.

    • Primary use:
    • Personal

    Share this review

     
    5.0

    Great

    By Manny

    from Allendale, NJ

    About Me Casual User

    Verified Buyer

    Pros

    • Fast
    • Large Capacity
    • Reliable Performance

    Cons

      Best Uses

        Comments about WD 4TB My Cloud Personal Cloud Storage:

        i use this to backup my server daily.
        works great

        • Primary use:
        • Business

        Share this review

         
        3.0

        Make sure this is what you need/want

        By Bob

        from NJ

        About Me Casual User

        Verified Buyer

        Pros

        • Large Capacity

        Cons

          Best Uses

            Comments about WD 4TB My Cloud Personal Cloud Storage:

            I purchased this solely to back up my Mac wireless via time machine. I knew data transfer would be slower over wifi than a cable, but didn't know how slow. It took over a week for time machine to back up roughy 1tb... For me a usb ext hard drive would have been a better choice. Also you can't plug your computer directly into the drive, so rebooting from a time machine back up isn't an option I guess?

            Depending on how you plan to use this, you might love this product. It has great networking freatures I'm not utilizing currently.

            • Primary use:
            • Personal

            Share this review

             
            5.0

            Works great.

            By W2DTC

            from Middletown, NJ

            About Me Casual User

            Verified Buyer

            Pros

            • Fast
            • Large Capacity
            • Reliable Performance

            Cons

              Best Uses

                Comments about WD 4TB My Cloud Personal Cloud Storage:

                Allows me to access information when I'm on travel.

                • Primary use:
                • Personal

                Share this review

                 
                5.0

                Works

                By Iouri D.

                from Miami, FL

                About Me Casual User

                Verified Buyer

                Pros

                • Fast

                Cons

                • Difficult To Install

                Best Uses

                • Multimedia

                Comments about WD 4TB My Cloud Personal Cloud Storage:

                Having a trouble to install it on Yosemite 10.10.2, but figure out. Works fast. Trouble to run a Time Machine, other than that good drive

                • Primary use:
                • Personal

                Share this review

                 
                3.0

                The hardware is good, the software sucks

                By JoeDorn

                from Belton, Texas

                About Me Power user

                Verified Buyer

                Pros

                • Large Capacity

                Cons

                • Difficult To Install
                • No Instructions Included
                • Software Is Sorry
                • Two Days To Install

                Best Uses

                • Large Capacity Backup

                Comments about WD 4TB My Cloud Personal Cloud Storage:

                I have multiple 'Books' and 'Passports' and have always had good thoughts about WD products. The MyCloud hardware is good as expected but the software is close to useless, especially for photographers.

                I spent at least two days trying to make MyCloud work(I am a retired IBM techie)and finally got most of the functions working (I feed 4 Windows 7 computers with it.)

                You can not display photos in a file with the "Icon Views" in the display box except in the 'Public' Share. I finally decided to try Windows Explorer on the 'Share' and was able to make sense out of the file list.

                I am not happy with this product but it is serving a vital purpose for me. I would not reccommend it to a non-technical person...

                • Primary use:
                • Personal

                Share this review

                 
                4.0

                Very Impressive

                By MK

                from Los Angeles, CA

                About Me Casual User

                Verified Buyer

                Pros

                • Fast
                • Increases Speed
                • Large Capacity
                • Reliable Performance

                Cons

                  Best Uses

                  • Multimedia

                  Comments about WD 4TB My Cloud Personal Cloud Storage:

                  I used dropbox for my personal cloud but it was not enough for media files.
                  I did not expect much from WD but I am impressed by user friendly interface.

                  • Primary use:
                  • Business

                  Share this review

                   
                  5.0

                  I have bought this product for the second time!!

                  By Ayyappan

                  from New Jersey

                  About Me Power user

                  Verified Buyer

                  Pros

                  • Fast
                  • Increases Speed
                  • Large Capacity
                  • Reliable Performance

                  Cons

                    Best Uses

                    • Multimedia

                    Comments about WD 4TB My Cloud Personal Cloud Storage:

                    It is exactly what it is advertised to be. I use it to store my photographs. I can retrieve my over 30,000 photographs from anywhere in the world with ease.

                    Getting started takes only a few minutes.

                    Both uploading and downloading is easy.

                    • Primary use:
                    • Personal

                    Share this review

                     
                    5.0

                    easy to setup- longer to transfer

                    By mt photo guy

                    from Montana

                    About Me Power user

                    Verified Buyer

                    Pros

                    • Large Capacity
                    • Reliable Performance

                    Cons

                      Best Uses

                      • Easy File Access
                      • File backup

                      Comments about WD 4TB My Cloud Personal Cloud Storage:

                      great as a backup drive with easy file access. Only wish wifi could be faster, but that is not all fault of unit.

                      • Primary use:
                      • Business

                      Share this review

                      (1 of 1 customers found this review helpful)

                       
                      4.0

                      Great!! Personal Cloud

                      By rolion2017

                      from Boca Raton,FL

                      About Me Power user

                      Verified Buyer

                      Pros

                      • Fast
                      • Large Capacity

                      Cons

                        Best Uses

                          Comments about WD 4TB My Cloud Personal Cloud Storage:

                          I am really excited about it was so easy to set up

                          • Primary use:
                          • Personal

                          Share this review

                           
                          5.0

                          Must Buy

                          By Mayank Patel

                          from Arizona

                          About Me Casual User

                          Verified Buyer

                          Pros

                          • Fast
                          • Large Capacity
                          • Reliable Performance

                          Cons

                            Best Uses

                            • Multiple desktop applications

                            Comments about WD 4TB My Cloud Personal Cloud Storage:

                            It works great when you want to share file with multiple PC's anywhere in the world!
                            Few things is to turn off DHCP and use static for IP and turn off energy saver from settings.

                            • Primary use:
                            • Personal

                            Share this review

                             
                            5.0

                            A must have

                            By Rap

                            from Middletown

                            Comments about WD 4TB My Cloud Personal Cloud Storage:

                            The hard drive allows you to access from anywhere you have internet connection, there are apps for Android and Windows phone, besides apps for pic and Mac.
                            Con.
                            No automatic backup from the phone

                            Share this review

                             
                            1.0

                            Good product.....when it works

                            By CK

                            from Santa Clara, CA

                            About Me Power user

                            Verified Buyer

                            Pros

                            • Large Capacity

                            Cons

                            • Slow Access
                            • Unreliable Performance

                            Best Uses

                              Comments about WD 4TB My Cloud Personal Cloud Storage:

                              Was initially impressed. But the impression soon faded away when the product started constantly failing, hanging, and going offline. Totally unreliable, and I wouldn't expect it to work when I need it the most (while traveling)

                              Also, there is no USB port to directly connect the drive to laptop, and transferring over the network takes AGES!

                              • Primary use:
                              • Personal

                              Share this review

                               
                              5.0

                              WD MyCloud 4tb

                              By TPS

                              from Topeka, KS

                              About Me Power user

                              Verified Buyer

                              Pros

                              • Fast
                              • Large Capacity

                              Cons

                                Best Uses

                                • Multimedia

                                Comments about WD 4TB My Cloud Personal Cloud Storage:

                                Easy to set up and fairly easy to use (since I've already used a MyBookLive.)
                                It is definitely faster than the MyBookLive and with 4tb, I have plenty of room for the next couple of years.

                                • Primary use:
                                • Personal

                                Share this review

                                 
                                5.0

                                Works well and easy to setup

                                By Jeremy

                                from Texas

                                Comments about WD 4TB My Cloud Personal Cloud Storage:

                                This has been a great purchase. It is only as fast as your wifi router so don't blame it if it's slow over wifi. When I use the hard wire connection it's pretty fast. I plugged in another usb hard drive to use as a backup. Plenty of space all of the machines on my network can use. Setup was easy with good documentation and helpful software.

                                Share this review

                                 
                                5.0

                                WD My Cloud 4GB

                                By Gerard

                                from Weston, FL

                                About Me Casual User

                                Verified Buyer

                                Pros

                                • Reliable Performance

                                Cons

                                • No Increase In Speed

                                Best Uses

                                • Multimedia

                                Comments about WD 4TB My Cloud Personal Cloud Storage:

                                I purchased this WD My Cloud for the following purposes.

                                1. Macbook / iMac TimeMachine
                                2. pictures / video clips / docs sharing within house and from outside
                                3. Backup data
                                4. Connecting extra USB HDD to WD

                                Great :
                                In the beginning, I was worrying about TimeMachine function if it works perfectly. Yes my concern was clearly lifted. And even WD My Cloud works perfectly with 2 Mac devices' TimeMachine.

                                Not Great :
                                Within my network (where 1080P HD Youtube is easily watched),
                                it takes some time for me to open Video files / pictures with more
                                than 10MB size. I'm using Asus AC68U which is one of the latest Router in there market.

                                • Primary use:
                                • Personal

                                Share this review

                                 
                                5.0

                                Excellent product! Excelent B&H store!

                                By mari

                                from Bahia, Brazil

                                About Me Power user

                                Verified Buyer

                                Pros

                                • Fast

                                Cons

                                  Best Uses

                                  • Multimedia
                                  • Multiple desktop applications

                                  Comments about WD 4TB My Cloud Personal Cloud Storage:

                                  Automatically detected in my Windows 8.1 and Windows 7 computers. Works very fine!

                                  • Primary use:
                                  • Personal

                                  Share this review

                                   
                                  5.0

                                  Awesome!!

                                  By PHiLDOGGiE DOGZ

                                  from NYC, NY

                                  About Me Power user

                                  Verified Buyer

                                  Pros

                                  • Large Capacity

                                  Cons

                                    Best Uses

                                    • Multimedia
                                    • Music

                                    Comments about WD 4TB My Cloud Personal Cloud Storage:

                                    I love the fact that I can access my files from anywhere in the world!! I can also share from anywhere in the world!!!

                                    • Primary use:
                                    • Personal

                                    Share this review

                                    (2 of 4 customers found this review helpful)

                                     
                                    2.0

                                    Not at all user friendly

                                    By conveygav

                                    from Irving TX

                                    About Me Casual User

                                    Verified Buyer

                                    Pros

                                      Cons

                                      • Unreliable Performance

                                      Best Uses

                                      • Multimedia

                                      Comments about WD 4TB My Cloud Personal Cloud Storage:

                                      I bought this to have the ability to automatically backup data on PC, ipad iphone. The PC does not automatically update despite constant network connection. iphone and ipad do not backup automatically so the hard drive does not function as a cloud. Perhaps there are some complicated settings that can be tweaked but I am not IT proficient in any way. I need a device that is as simlple to use as this product purports to be. It is not. Very disappointed with this purchase

                                      • Primary use:
                                      • Personal

                                      Share this review

                                       
                                      5.0

                                      Easy set-up, no issues.

                                      By Shannon, HR Manager

                                      from Franklin, TN

                                      About Me Power user

                                      Verified Buyer

                                      Pros

                                      • Fast
                                      • Large Capacity
                                      • Reliable Performance
                                      • Remote Access

                                      Cons

                                      • Some Java Issues For Mac

                                      Best Uses

                                      • Multiple desktop applications

                                      Comments about WD 4TB My Cloud Personal Cloud Storage:

                                      We purchased the My Cloud Storage drive for our business. Due to the physical location of where the drive will be kept, it had to be setup by a not-so-tech-savvy employee. I am happy to report that it was very EASY for him to setup. We use both PC and MAC in our business. I had difficulty accessing the drive remotely from my MAC at first through the wd2go.com website (Java issues), but was able to download the "WD My Cloud Desktop for MAC" so that I have direct access to the drive from my Desktop - all remote connectivity issues resolved! Because our business has multiple locations it was very important to have a drive that can be accessed remotely. This drive has performed tremendously well. We are very pleased!

                                      • Primary use:
                                      • Business

                                      Share this review

                                      Displaying reviews 1-20

                                      Back to top

                                      Previous | Next »