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WD4TB My Cloud Personal Cloud Storage
 
4.5

(based on 27 reviews)

Ratings Distribution

  • 5 Stars

     

    (19)

  • 4 Stars

     

    (5)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (1)

89%

of respondents would recommend this to a friend.

Pros

  • Fast (10)
  • Quiet (9)
  • Compact (7)
  • Easy to setup (7)
  • Large capacity (6)

Cons

    Best Uses

    • Multimedia (7)
    • Home (5)
    • Back-up (4)
    • Multiple desktop applications (4)
    • Network (4)
      • Reviewer Profile:
      • Power user (9), Quality oriented (6), Casual user (4)
      • Primary use:
      • Personal (17), Business (3)
      • Computer Platform:
      • PC (7), Mac (3)

    Most Liked Positive Review

     

    Easy set-up, no issues.

    We purchased the My Cloud Storage drive for our business. Due to the physical location of where the drive will be kept, it had to be setup by a not-so-tech-savvy employee. I am...Read complete review

    We purchased the My Cloud Storage drive for our business. Due to the physical location of where the drive will be kept, it had to be setup by a not-so-tech-savvy employee. I am happy to report that it was very EASY for him to setup. We use both PC and MAC in our business. I had difficulty accessing the drive remotely from my MAC at first through the wd2go.com website (Java issues), but was able to download the "WD My Cloud Desktop for MAC" so that I have direct access to the drive from my Desktop - all remote connectivity issues resolved! Because our business has multiple locations it was very important to have a drive that can be accessed remotely. This drive has performed tremendously well. We are very pleased!

    VS

    Most Liked Negative Review

     

    Convenient Storage

    I would probably give this product 5 Stars, if it came with real instructions or WD had real product support. I have automated email from them that sounds great "Your Complimentary WD...Read complete review

    I would probably give this product 5 Stars, if it came with real instructions or WD had real product support. I have automated email from them that sounds great "Your Complimentary WD SmartWare Pro Activation Code." However, there is no information on what the code is for or where it goes and "support" will not reply. There are other strange auto things in the setup, but they work. Files ("shares") are easy to reach both by WiFi and internet. However, there is no indication of security - who can look at your files. My Cloud is setup to connect to Drop Box, but with the limited information, it might be wise to use Drop Box as an independent (semi-)public cloud and tell no one you have a WD MyCloud, Or at least do not give them access information. One very strange thing is the USB port. You can use it to transfer files - don't -- things must go to your computer and back, it is half as fast as a USB 2 on your computer. Otherwise, speed is a function of your ip, LAN or WiFi. I would NOT recommend this to anyone with limited computer-intuition.

    Reviewed by 27 customers

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    5.0

    Works well and easy to setup

    By Jeremy

    from Texas

    Comments about WD 4TB My Cloud Personal Cloud Storage:

    This has been a great purchase. It is only as fast as your wifi router so don't blame it if it's slow over wifi. When I use the hard wire connection it's pretty fast. I plugged in another usb hard drive to use as a backup. Plenty of space all of the machines on my network can use. Setup was easy with good documentation and helpful software.

    Share this review

     
    5.0

    WD My Cloud 4GB

    By Gerard

    from Weston, FL

    About Me Casual User

    Verified Buyer

    Pros

    • Reliable Performance

    Cons

    • No Increase In Speed

    Best Uses

    • Multimedia

    Comments about WD 4TB My Cloud Personal Cloud Storage:

    I purchased this WD My Cloud for the following purposes.

    1. Macbook / iMac TimeMachine
    2. pictures / video clips / docs sharing within house and from outside
    3. Backup data
    4. Connecting extra USB HDD to WD

    Great :
    In the beginning, I was worrying about TimeMachine function if it works perfectly. Yes my concern was clearly lifted. And even WD My Cloud works perfectly with 2 Mac devices' TimeMachine.

    Not Great :
    Within my network (where 1080P HD Youtube is easily watched),
    it takes some time for me to open Video files / pictures with more
    than 10MB size. I'm using Asus AC68U which is one of the latest Router in there market.

    • Primary use:
    • Personal

    Share this review

     
    5.0

    Excellent product! Excelent B&H store!

    By mari

    from Bahia, Brazil

    About Me Power user

    Verified Buyer

    Pros

    • Fast

    Cons

      Best Uses

      • Multimedia
      • Multiple desktop applications

      Comments about WD 4TB My Cloud Personal Cloud Storage:

      Automatically detected in my Windows 8.1 and Windows 7 computers. Works very fine!

      • Primary use:
      • Personal

      Share this review

       
      5.0

      Awesome!!

      By PHiLDOGGiE DOGZ

      from NYC, NY

      About Me Power user

      Verified Buyer

      Pros

      • Large Capacity

      Cons

        Best Uses

        • Multimedia
        • Music

        Comments about WD 4TB My Cloud Personal Cloud Storage:

        I love the fact that I can access my files from anywhere in the world!! I can also share from anywhere in the world!!!

        • Primary use:
        • Personal

        Share this review

        (2 of 3 customers found this review helpful)

         
        2.0

        Not at all user friendly

        By conveygav

        from Irving TX

        About Me Casual User

        Verified Buyer

        Pros

          Cons

          • Unreliable Performance

          Best Uses

          • Multimedia

          Comments about WD 4TB My Cloud Personal Cloud Storage:

          I bought this to have the ability to automatically backup data on PC, ipad iphone. The PC does not automatically update despite constant network connection. iphone and ipad do not backup automatically so the hard drive does not function as a cloud. Perhaps there are some complicated settings that can be tweaked but I am not IT proficient in any way. I need a device that is as simlple to use as this product purports to be. It is not. Very disappointed with this purchase

          • Primary use:
          • Personal

          Share this review

           
          5.0

          Easy set-up, no issues.

          By Shannon, HR Manager

          from Franklin, TN

          About Me Power user

          Verified Buyer

          Pros

          • Fast
          • Large Capacity
          • Reliable Performance
          • Remote Access

          Cons

          • Some Java Issues For Mac

          Best Uses

          • Multiple desktop applications

          Comments about WD 4TB My Cloud Personal Cloud Storage:

          We purchased the My Cloud Storage drive for our business. Due to the physical location of where the drive will be kept, it had to be setup by a not-so-tech-savvy employee. I am happy to report that it was very EASY for him to setup. We use both PC and MAC in our business. I had difficulty accessing the drive remotely from my MAC at first through the wd2go.com website (Java issues), but was able to download the "WD My Cloud Desktop for MAC" so that I have direct access to the drive from my Desktop - all remote connectivity issues resolved! Because our business has multiple locations it was very important to have a drive that can be accessed remotely. This drive has performed tremendously well. We are very pleased!

          • Primary use:
          • Business

          Share this review

           
          5.0

          Great storage

          By dan the man

          from Knoxville TN

          About Me Power user

          Verified Buyer

          Pros

          • Fast
          • Increases Speed
          • Large Capacity
          • Reliable Performance

          Cons

            Best Uses

            • Multimedia

            Comments about WD 4TB My Cloud Personal Cloud Storage:

            Awesome and easy to use a little slow over the internet but great price point.

            • Primary use:
            • Personal

            Share this review

            (1 of 3 customers found this review helpful)

             
            5.0

            All storage devices in my Embassy are WD

            By Thorng

            from Bronx, NY

            About Me Power user

            Verified Buyer

            Pros

            • Fast
            • Increases Speed
            • Large Capacity
            • Reliable Performance

            Cons

              Best Uses

              • Gaming
              • Increased Performance
              • Multimedia
              • Multiple desktop applications

              Comments about WD 4TB My Cloud Personal Cloud Storage:

              YOU MUST BUY WD MYCLOUD without hesitation. Transfer speed and setup are easier than cracking eggs into hot pan (Oops you may splash hot oil).
              I read many reviews but never believed till I got one this month.

              • Primary use:
              • Business

              Share this review

               
              5.0

              Nice product

              By alex

              from nj

              About Me Casual User

              Verified Buyer

              Pros

              • Fast
              • Increases Speed
              • Large Capacity
              • Reliable Performance

              Cons

                Best Uses

                • Multimedia
                • Multiple desktop applications

                Comments about WD 4TB My Cloud Personal Cloud Storage:

                this is a great product for home network

                • Primary use:
                • Personal

                Share this review

                 
                4.0

                Does what you need

                By jpbeme

                from Seattle, WA

                About Me Power user

                Verified Buyer

                Pros

                • Large Capacity
                • Reliable Performance

                Cons

                • Single Drive

                Best Uses

                • Accessibility
                • Backup Solution

                Comments about WD 4TB My Cloud Personal Cloud Storage:

                We use this to backup our home computer and make files accessible from anywhere. Easy to use interface and simple to setup. My only negative is the lack of more versions for backup files. My previous backup solution allowed me to keep a daily version for up to 30 days (customizable) and then a weekly version (again, customizable) for up to an additional 25 weeks.

                • Primary use:
                • Personal

                Share this review

                 
                5.0

                good product

                By CHUCK

                from bronx, ny

                Comments about WD 4TB My Cloud Personal Cloud Storage:

                does everything that is advertised. i'm very happy with this

                Share this review

                (1 of 2 customers found this review helpful)

                 
                4.0

                Works like a rock star

                By Keithmphoto

                from Washington

                Comments about WD 4TB My Cloud Personal Cloud Storage:

                I saw tons of bad reviews but my network guru told me to give it a try. Reading the directions is a must, other than that it was plug and play

                Share this review

                (0 of 1 customers found this review helpful)

                 
                5.0

                I want another one

                By Andy2k

                from Madison, Wisconsin

                Comments about WD 4TB My Cloud Personal Cloud Storage:

                Paired up my Apple Extreme Router I was seeing write speeds near 100 MB per second. It was slow on my old router 5 MB. (So if you have slow speeds look at your router) I actually want to buy another one next paycheck. That's how much I think of these sweet little NAS devices.

                Share this review

                (1 of 2 customers found this review helpful)

                 
                3.0

                Convenient Storage

                By Mushroom Dr

                from Berkekey, CA

                About Me Power user

                Verified Buyer

                Pros

                • Attractive Design
                • Compact
                • Easy to use
                • High Capacity
                • Quiet

                Cons

                • Its A Guessing Game

                Best Uses

                • Backup
                • Photo Storage
                • The Name Says It Cloud
                • Video

                Comments about WD 4TB My Cloud Personal Cloud Storage:

                I would probably give this product 5 Stars, if it came with real instructions or WD had real product support. I have automated email from them that sounds great "Your Complimentary WD SmartWare Pro Activation Code." However, there is no information on what the code is for or where it goes and "support" will not reply. There are other strange auto things in the setup, but they work. Files ("shares") are easy to reach both by WiFi and internet. However, there is no indication of security - who can look at your files. My Cloud is setup to connect to Drop Box, but with the limited information, it might be wise to use Drop Box as an independent (semi-)public cloud and tell no one you have a WD MyCloud, Or at least do not give them access information. One very strange thing is the USB port. You can use it to transfer files - don't -- things must go to your computer and back, it is half as fast as a USB 2 on your computer. Otherwise, speed is a function of your ip, LAN or WiFi. I would NOT recommend this to anyone with limited computer-intuition.

                • Primary use:
                • Personal
                • Computer Platform:
                • PC

                Share this review

                 
                5.0

                Personal Cloud Storage

                By Carlos

                from Florida

                Comments about WD 4TB My Cloud Personal Cloud Storage:

                This WD Cloud Storage is a great value. It is very simple to set up even for a novice computer user. It's great to store your most valuable files and back up your computer system.

                Share this review

                 
                5.0

                Very good product

                By User

                from Bham AL

                About Me Power user

                Verified Buyer

                Pros

                • Compact
                • Easy To Set Up
                • Easy to use
                • High Capacity
                • Quiet

                Cons

                  Best Uses

                  • Backup
                  • File Transfer
                  • Photo Storage
                  • Video

                  Comments about WD 4TB My Cloud Personal Cloud Storage:

                  This product is really a great way to store files on your own network without having to depend on another company's size limitations.

                  Setup was extremely easy, their website has great demo's of how to setup and use the mycloud. it works great with my android devices. easy access to my files from anywhere.

                  i'm very satisfied with this product and highly suggest buying one

                  • Primary use:
                  • Personal
                  • Computer Platform:
                  • PC

                  Share this review

                   
                  5.0

                  Great for Backups

                  By Raincheck

                  from Desert Southwest

                  Comments about WD 4TB My Cloud Personal Cloud Storage:

                  Great so far. I use it primarily for multiple computer backups. It handles it cleanly and simply and quickly in the background. And I can access all my backed up files on my iPad, which makes that a much more robust tool.

                  Set up is pretty easy if you go their learning center (you need to go there to download the backup software for windows). Much faster than actual cloud backup, which I also do - belt and suspenders type.

                  Also starting to load my music on there to use as an iTunes server. Seems to work well. But main purpose is heavy backup work and am very happy with that.

                  Share this review

                   
                  4.0

                  Great personal cloud!

                  By alanglenn66

                  from New York, NY

                  About Me Casual user

                  Verified Buyer

                  Pros

                  • Attractive Design
                  • Compact
                  • Easy To Set Up
                  • High Capacity

                  Cons

                    Best Uses

                    • Additional Storage
                    • Backup
                    • Photo Storage

                    Comments about WD 4TB My Cloud Personal Cloud Storage:

                    I have to say it's pretty simple to set-up, but wish it had come with an instruction booklet. I had to figure some things about on my own (such as where the iTunes Library and how to import my photos from iPhoto on to the device). I love having access to everything on my computer from where ever I am. I am a big photo buff and having access to my entire library is awesome.

                    • Primary use:
                    • Personal
                    • Computer Platform:
                    • Mac

                    Share this review

                     
                    5.0

                    Exceeded my expectations

                    By Jack

                    from Glenwood, MD

                    About Me Power user

                    Verified Buyer

                    Pros

                    • Attractive Design
                    • Compact
                    • Easy To Set Up
                    • Easy to use
                    • High Capacity
                    • Quiet

                    Cons

                    • No Power Switch

                    Best Uses

                    • Additional Storage
                    • Backup
                    • File Transfer
                    • Photo Storage
                    • Video

                    Comments about WD 4TB My Cloud Personal Cloud Storage:

                    Easy-fast setup and transparent multiple computer-desktop backup.

                    • Primary use:
                    • Personal
                    • Computer Platform:
                    • PC

                    Share this review

                     
                    5.0

                    Easy to install, easy to use.

                    By Big Lou

                    from San Juan, PR

                    About Me Quality Oriented

                    Verified Buyer

                    Pros

                    • Easy Setup
                    • Fast
                    • Quiet

                    Cons

                      Best Uses

                      • Office

                      Comments about WD 4TB My Cloud Personal Cloud Storage:

                      I'm using this for video libraries and photos. Great data throughput and user friendly.

                      • Primary use:
                      • Business
                      • Computer Platform:
                      • PC

                      Share this review

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