REVIEW SNAPSHOT®

by PowerReviews
Synology6TB (2 x 3TB) DS214Play 2-Bay DiskStation NAS Server Kit with Drives
 
3.0

(based on 2 reviews)

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Reviewed by 2 customers

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1.0

disk station is nice, but....

By Firefighter Mike

from NYC, NY

About Me Quality Oriented

Verified Reviewer

Pros

  • Compact
  • Quiet

Cons

    Best Uses

    • Home
    • Network

    Comments about Synology 6TB (2 x 3TB) DS214Play 2-Bay DiskStation NAS Server Kit with Drives:

    The setup with disk station is okay--quick to run out of the box with a very pleasant looking OS that utilizes the app experience. Sets up quickly and appears within Windows effortlessy.Drawbacks:Small drawback:Copying and pasting into DS web browser file explorer--this requires according to DS "checking" the feature for local copy however I found that the setting would not save and therefore I could only copy and paste by mapping the volume.The biggest drawback that I will note about the DS214play is with Synology tech/customer service.Tech/Customer support is via email--and though there is a direct number, it is Monday-Friday from 9am-5pm PST. So unless you plan on having the time in the middle of work week to call, not having weekend or evening support is rough. Synology recommends that you utilize a ticket no# and wait for an email response. In my humble opinion, if you spend this kind of money, you should be entitled to speak with a representative quickly, and if the issue is relatively large, I could then understand submitting a ticket. DS utilizes a quick connect feature for setting up the router--nice feature but I found that with a Verizon Fios router, you will need to tinker with the router setting in order to open all the required ports. Having an Actiontec MI424WR router, the router does not have sufficient memory slots for all of the required DS ports-- DS requires +30 slots and the router only has 10 slots. This is a problem because you cannot utilize all of the DS features. So when I posed this question Synology via a ticket no# this proved to be a problem. Synology directed me to their FAQ, which are useless because they are inundated with a lot of information which will send you on a tangent. PORTFORWARD.COM has great software, but were not address a solution for this problem.So I by-passed the Verizon router by shutting off the broadcasting, and utilized a second router but this is just over complicating the situation and ultimately led me to the same problem because though the ports were opened on the second router, the ports were closed on the outgoing public IP.I returned this item not because I did not like the server but because customer service told me that this is my problem to figure out.

    • Primary use:
    • Personal
    • Computer Platform:
    • PC

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    5.0

    AN AMAZING PRODUCT BY SYNOLOGY DS214PLAY

    By Da Rabbi

    from New York, NY

    About Me Quality Oriented

    Verified Buyer

    Pros

    • Dsm 50 Easy Setup
    • Easy Setup
    • Works With Android
    • Works With Ios And Mac
    • Works With Windows

    Cons

      Best Uses

      • Business
      • Home
      • Network
      • Office

      Comments about Synology 6TB (2 x 3TB) DS214Play 2-Bay DiskStation NAS Server Kit with Drives:

      This is truly a wonderful product sold by B&H Photo and Video. I have been looking around for a NAS that would allow me to store photos, videos, and files QUICKLY! because I am always on the move and i don't have time to deal with the SPEED! and EFFICIENCY ISSUES! of DEVICES like the WD MYCLOUD or The SEAGATE CENTRAL, The DS214 Play by Synology is a product that is solid all around in terms of speed and efficiency, this product allows me to quickly copy files from my usb external drive by simply pressing the copy button where my files are copied to my NAS with in a matter of minutes, it also allows me to have complete access to my files wherever I go with my mobile devices and with there Newest Operating System D.S.M 5.0 setting up this device couldn't be any easier and a complete pleasure to use On Both MAC and PC.

      • Primary use:
      • Personal
      • Computer Platform:
      • Mac

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