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AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension)
 
4.8

(based on 378 reviews)

Ratings Distribution

  • 5 Stars

     

    (332)

  • 4 Stars

     

    (37)

  • 3 Stars

     

    (7)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (0)

100%

of respondents would recommend this to a friend.

Pros

  • Easy to install (194)
  • Useful features (94)
  • Easy to navigate (90)
  • Good power output (44)
  • Manages software collaboration well (42)

Cons

  • Pricey / poor value (8)
  • Hard to install or upgrade (4)
  • Difficult to navigate (3)

Best Uses

  • Educational purposes (42)
  • Multimedia (35)
  • Graphics & publishing (24)
  • Peace of mind (5)
  • Warranty (5)
    • Reviewer Profile:
    • Quality oriented (200), Budget shopper (125)
    • Primary use:
    • Personal (273), Business (58)
    • Computer Platform:
    • Mac (240)

Most Liked Positive Review

 

A Laptop is Different/A Different Laptop

This is my second MacBook and the second time I've bought the protection plan. Let's talk protection plan first. I generally don't believe in buying them. If you've done your homework, you should...Read complete review

This is my second MacBook and the second time I've bought the protection plan. Let's talk protection plan first. I generally don't believe in buying them. If you've done your homework, you should be buying a reliable product in the first place. But a laptop is different. It's an expensive piece of equipment that you are going to carry about, that's going to fall off the bed, that you might sit on, that the dog might drool on, well you get my point. I have to say that on the couple of times I did call Apple, they played the "call Bellsouth" game with me instead of not worrying about whose equipment was causing the problem and just trying to help me. Apple definitely has an attitude problem in my opinion. They act like they are doing you the biggest favor in the world to answer your questions that you paid for. I give the customer service a C.

As for the MacBook Air I have to say I was amazed. I thought I was replacing my dead MacBook with the same model. For the same money, Mac is giving you a bigger screen and more power. A real geek is not going to think this is a "pro" computer, but it has every bell and whistle I'll ever need and more. One complaint: the "Dashboard" that has the calculator, weather, etc. used to come up when you hit F12. Now you have to hit the dashboard icon, and two other buttons to see the same info. Not a good change. Also the size of the item on the screen changes during use and I haven't figured out why. Once safari just blinked out on me altogether. I don't know if these problems will continue or if they are temporary. They are another reason I didn't give a full five stars. But I'm enjoying the lovely screen and the improved sound.

VS

Most Liked Negative Review

 

It's like calling dumb and dumber

After purchasing several apple products including MacBook Pro and Airport Extreme. I called Apple Care to help with some install issues. I spoke to 5 people, in 5 different departments. Each person asked...Read complete review

After purchasing several apple products including MacBook Pro and Airport Extreme. I called Apple Care to help with some install issues. I spoke to 5 people, in 5 different departments. Each person asked me the serial number of the product (claiming to pass it along to the next rep.). At the end, they couldn't resolve the issues and after some time, patience and effort, I found my issues while doing some research on the net. Conclusion: calling Apple Care is like calling dumb and dumber with "please provide your serial number" on auto repeat! Not saying it's not worth it to have but APPLE really needs to address their customer service process and educate their techs better. Poor quality service.

Reviewed by 378 customers

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5.0

A must have!

By ALL IN

from Cleveland OH

About Me Value Oriented

Verified Buyer

Pros

  • Easy To Install
  • Easy To Navigate

Cons

  • None

Best Uses

    Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

    I own a 2015 MBP 13 inch retina and have owned several other Apple devices.
    Applecare protection by far provides the best extra 2 years of coverage one needs.
    It is a worthwhile investment when you have spent 1400-2000 on a laptop.

    Simply a must have!

    • Primary use:
    • Personal
    • Computer Platform:
    • Mac

    Share this review

    (1 of 1 customers found this review helpful)

     
    5.0

    Apple Care

    By Kathy

    from New Mexico

    Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

    I was searching for a protection plan for my new MacBook Pro. I found B&H photo while doing a Google search. It was $ cheaper than purchasing the same plan through Apple! And the shipping was free. Thank you B&H.

    Share this review

    (1 of 1 customers found this review helpful)

     
    5.0

    B&H and AppleCare = Winner

    By Iowa Guy

    from Iowa

    About Me Quality Oriented

    Verified Buyer

    Pros

    • Easy To Install

    Cons

      Best Uses

        Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

        I just acquired a 3 month old MacBook Pro on @ and immediately came to B&H to buy AppleCare. The price was roughly 30% less than Apple charges. The registration is all done on-line and took just moments to do. Your account at Apple is updated immediately and reflects the addition at your Apple Support Profile page.I have bought from B&H several times before and always with total satisfaction

        • Primary use:
        • Personal
        • Computer Platform:
        • Mac

        Share this review

        (1 of 1 customers found this review helpful)

         
        5.0

        Best price

        By zroger73

        from White Oak, TX

        About Me Quality Oriented

        Verified Buyer

        Pros

        • Price

        Cons

          Best Uses

            Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

            I don't always buy AppleCare, but when I do I buy it from B&H because they always seem to have the best price by far.

            • Primary use:
            • Personal
            • Computer Platform:
            • Mac

            Share this review

            (1 of 1 customers found this review helpful)

             
            5.0

            Best price same product

            By Logan

            from Montana

            Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

            This is the best price on AppleCare I have found and it is the same thing Apple sells. Just need to manually enter the key on Apple's website when you receive it, super easy.

            Share this review

             
            5.0

            Excellent

            By Vince

            from Philadelphia

            About Me Quality Oriented

            Verified Buyer

            Pros

            • Easy To Install
            • Easy To Navigate
            • Manages Software Collaboration Well
            • Powerful
            • Useful Features

            Cons

              Best Uses

                Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                Fast, easy, quick delivery. Highly recommended

                • Primary use:
                • Personal
                • Computer Platform:
                • Mac

                Share this review

                 
                5.0

                Extra protection

                By macer

                from ct

                About Me Value Oriented

                Verified Buyer

                Pros

                • Easy To Install
                • Easy To Navigate
                • Useful Features

                Cons

                  Best Uses

                    Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                    Have used before for other products and have always been treated well.

                    • Primary use:
                    • Personal
                    • Computer Platform:
                    • Mac

                    Share this review

                     
                    5.0

                    A necessity for any Apple laptop

                    By Jum Kyori

                    from Ventura CA

                    About Me Quality Oriented

                    Verified Buyer

                    Pros

                    • Easy To Install

                    Cons

                      Best Uses

                        Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                        You'd be crazy not to buy AppleCare for an Apple laptop! And why pay more than you have to? B&H always has about the best price, and you know you can trust them.

                        • Primary use:
                        • Business
                        • Computer Platform:
                        • Mac

                        Share this review

                         
                        5.0

                        Peace of mind

                        By ypwd

                        from Pasadena, CA

                        About Me Quality Oriented

                        Verified Buyer

                        Pros

                        • Useful Features

                        Cons

                          Best Uses

                            Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                            Registered. Worry free for 3 years.

                            • Primary use:
                            • Personal
                            • Computer Platform:
                            • Mac

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                            5.0

                            Cheaper & Easy

                            By Super Sher

                            from Denver, CO

                            Verified Buyer

                            Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                            This was $[$]cheaper than at Apple itself. Took about 5 minutes to register and done. Super easy & quick. Very happy.

                            Share this review

                             
                            4.0

                            Easy

                            By Sandeep

                            from IL

                            Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                            It was easy ordering AppleCare on B&H. Delivery happened within 2-3 days. While the online registration didn't work, calling the Apple Phone support was hassle free.

                            Share this review

                             
                            5.0

                            Worked on my Late-2013 MacBook Pro 13"

                            By Praveen

                            from Charlotte,NC

                            About Me Quality Oriented

                            Verified Buyer

                            Pros

                              Cons

                                Best Uses

                                  Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                                  Worked on my Late-2013 MacBook Pro 13" Retina display. I had to call apple care since my purchase date was not reflecting in their system. (I purchased the laptop from @).

                                  • Primary use:
                                  • Personal
                                  • Computer Platform:
                                  • Mac

                                  Share this review

                                   
                                  5.0

                                  In my opinion quite necessary for laptop

                                  By Gian

                                  from New Jersey

                                  About Me Quality Oriented

                                  Verified Buyer

                                  Pros

                                  • Good Peace Of Mind

                                  Cons

                                    Best Uses

                                      Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                                      Now a days with computers becoming more and more thinner, components are soldered onto the motherboard. So when things break it could mean swapping out an entire motherboard which could be expensive. Applecare is a great safety net.

                                      • Primary use:
                                      • Personal
                                      • Computer Platform:
                                      • Mac

                                      Share this review

                                       
                                      4.0

                                      A little bit complicate

                                      By Tailes

                                      from Ithaca, NY

                                      About Me Quality Oriented

                                      Verified Buyer

                                      Pros

                                        Cons

                                          Best Uses

                                            Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                                            The essential thing is a serial number. You need to register it online, but before that you need to upload your proof of purchase (invoice/receipt). I failed at the first time for uploading a pdf file as it told me it was not a pdf file (I am pretty sure it is). I tried exporting the receipt as pdf on bhphoto website. This time it worked. 12 hours after submission of the proof, I could finally register AppleCare.

                                            • Primary use:
                                            • Personal
                                            • Computer Platform:
                                            • Mac

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                                            5.0

                                            Apple Care Warranty Discount & Delivery

                                            By D.

                                            from Ann Arbor, Michigan

                                            About Me Value Oriented

                                            Verified Buyer

                                            Pros

                                              Cons

                                                Best Uses

                                                  Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                                                  Product was shipped quickly and at about a $70 discount from what Apple was offering.

                                                  • Primary use:
                                                  • Business
                                                  • Computer Platform:
                                                  • Mac

                                                  Share this review

                                                   
                                                  5.0

                                                  Exactly as advertised

                                                  By Julia

                                                  from New Hampshire

                                                  About Me Quality Oriented

                                                  Verified Buyer

                                                  Pros

                                                  • Easy To Install

                                                  Cons

                                                    Best Uses

                                                      Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                                                      No tricks here - this is just what I wanted and B&H Photo made it very easy to figure out what AppleCare I needed for my product. To make it all the better it's a great price. Great value!

                                                      • Primary use:
                                                      • Personal
                                                      • Computer Platform:
                                                      • Mac

                                                      Share this review

                                                       
                                                      4.0

                                                      bought for MacBook Air 13

                                                      By bgpixelman

                                                      from Lexington, KY

                                                      About Me Quality Oriented

                                                      Verified Buyer

                                                      Pros

                                                      • Useful Features

                                                      Cons

                                                      • Wish It Was Cheaper

                                                      Best Uses

                                                        Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                                                        I always buy this for machines that leave the studio on a regular basis.

                                                        • Primary use:
                                                        • Business
                                                        • Computer Platform:
                                                        • Mac

                                                        Share this review

                                                        (1 of 1 customers found this review helpful)

                                                         
                                                        5.0

                                                        Great Product From B&H

                                                        By Matt

                                                        from Louisville, KY

                                                        About Me Quality Oriented

                                                        Verified Buyer

                                                        Pros

                                                        • Easy To Install
                                                        • Easy To Navigate
                                                        • Powerful

                                                        Cons

                                                          Best Uses

                                                            Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                                                            I purchased this at a lower price from B&H since I am a student and need to save any money I can. B&H is an authorized retailer of Apple products so I felt confident in buying. I called the store to verify a few specifics about the buying process and they were extremely helpful. The product was shipped the same day I purchased which was amazing and I would recommend this product and B&H to anyone. Apple accepted my information and my computer was protected for 3 more years in under 5 minutes. That was the best part.

                                                            • Primary use:
                                                            • Personal
                                                            • Computer Platform:
                                                            • Mac

                                                            Share this review

                                                             
                                                            5.0

                                                            Why AppleCare

                                                            By render_wood

                                                            from NY

                                                            About Me Quality Oriented

                                                            Verified Buyer

                                                            Pros

                                                            • Easy To Install
                                                            • Easy To Navigate

                                                            Cons

                                                              Best Uses

                                                              • Educational Purposes
                                                              • Graphics & Publishing
                                                              • Multimedia

                                                              Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                                                              It's pretty obvious that most of users can't fix the retina MacBook Pro on their own. It's too locked down. The other ting is AppleCare on laptops will pay for its self in the first repair. If anything breaks or malfunctions, it's going to cost a whole LOT more.

                                                              • Primary use:
                                                              • Business
                                                              • Computer Platform:
                                                              • Mac

                                                              Share this review

                                                              (1 of 1 customers found this review helpful)

                                                               
                                                              4.0

                                                              easy to reg but why ship a number?

                                                              By charibancho

                                                              from Tokyo, Japan

                                                              Verified Buyer

                                                              Pros

                                                                Cons

                                                                  Best Uses

                                                                    Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                                                                    When I finally got the number it took 2 mins to register the Applecare, great! But...why waste the packing, time and resources to ship a piece of paper with a number on it? Of course this largely down to Apple but it'd be useful big resellers like B&H put pressure on Apple to allow them just sell numbers from a database or at least open the box and just give you the number.

                                                                    • Primary use:
                                                                    • Business
                                                                    • Computer Platform:
                                                                    • Mac

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