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Western DigitalMy Passport Essential 500GB Portable Hard Drive (Red)
 
4.7

(based on 124 reviews)

Ratings Distribution

  • 5 Stars

     

    (93)

  • 4 Stars

     

    (25)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (0)

97%

of respondents would recommend this to a friend.

Pros

  • Quiet (87)
  • Easy to use (62)
  • Compact (60)
  • Portable (56)
  • Easy to set up (51)

Cons

  • No power switch (5)

Best Uses

  • Additional storage (49)
  • Back-up (49)
  • Photo storage (42)
  • File transfer (34)
  • Video (26)
    • Reviewer Profile:
    • Power user (37), Casual user (35), Frequent user (28), Heavy duty user (8), Infrequent user (4)
    • Primary use:
    • Personal (85), Business (36)
    • Computer Platform:
    • PC (52), Mac (19)

Most Liked Positive Review

 

Solid, Reliable Hard Drive

My only complaint about this product is that the process for reconfiguring it for a Mac was a little cumbersome. It is totally Mac compatible and will work with Time Machine and everything, but...Read complete review

My only complaint about this product is that the process for reconfiguring it for a Mac was a little cumbersome. It is totally Mac compatible and will work with Time Machine and everything, but the process to get there is not completely clear. I would probably recommend that a Mac user who wants to "plug and play" get an external hard drive that is pre-configured for Mac use. Once I figured it out it was really easy. Like most other people who reviewed this product, I gave up on the software that came with it and it made my life easier.

VS

Most Liked Negative Review

 

Pain in the ne

To read the installation instructions, first you have to go to a website that is shown on the enclosed tech support sheets in a font that requires a magnifying glass. You try to print...Read complete review

To read the installation instructions, first you have to go to a website that is shown on the enclosed tech support sheets in a font that requires a magnifying glass. You try to print the handbook, most of it is sent to the printer in Korean (although you select "ENGLISH." Finally, you figure out how to do it - halfway in the backup process it reports a fatal error. You want to erase the drive, it tells you that for that you must disconnect it from your computer. Once it is disconnected, of course the drive becomes inaccessible. At which point you remove and reinstall the program - finally, it works. You want to check how the retrieval process works: essentially, you have to stand on your head while juggling six porcelain plates and several lit torches. In short, this is a pain in the neck. I backed up all my data on a Lexar Flash Drive: you see what you have and you can retrieve anything by one click. The only disadvantage of a flash drive is that it does not do automatick backups - like WD promises (although I will have to see if it really does it.)

Reviewed by 124 customers

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5.0

Excellent for photo trips

By rhirekat

from Madison, WI

About Me Casual user

Verified Buyer

Pros

  • Attractive Design
  • Compact
  • Easy To Set Up
  • Easy to use
  • High Capacity
  • Portable
  • Quiet

Cons

    Best Uses

    • Additional Storage
    • File Transfer

    Comments about My Passport Essential 500GB Portable Hard Drive (Black):

    I like this small portable hard drive. I carry a small laptop that doesn't have much memory nor the ability to do image processing. i susally download eac day's images from the cards to this portable drive, so I can reuse the cards. I have used it on 3 trips so far and I haven't found any problems with it.

    • Primary use:
    • Personal
    • Computer Platform:
    • PC

    Share this review

     
    5.0

    Good stuff

    By Ed

    from Guam, U.S.A

    About Me Frequent User

    Verified Buyer

    Pros

    • Easy To Install
    • Fast
    • Highly Compatible
    • Quiet
    • Reliable

    Cons

      Best Uses

      • High-End Multimedia

      Comments about My Passport Essential 500GB Portable Hard Drive (Silver):

      I like this little WD passport hard drive, its fast when i connect it to my computer, media player and stereo reciever. also small and light so no problem to put it on my small bag that i carry to work. you can put everything on it like movies, music and all kinds of data's. price is reasonable too.

      • Primary use:
      • Personal

      Share this review

       
      5.0

      nice

      By KenB

      from Houston, TX

      About Me Frequent User

      Verified Buyer

      Pros

      • Easy To Install
      • Fast
      • Highly Compatible
      • Quiet

      Cons

        Best Uses

          Comments about My Passport Essential 500GB Portable Hard Drive (Silver):

          Gave to my wife who seems to always exceed the thumb drive capacity limits...now she is set.

          • Primary use:
          • Personal

          Share this review

           
          5.0

          So dependable

          By carold

          from Los Angeles, CA

          About Me Power user

          See all my reviews

          Verified Buyer

          Pros

          • Compact
          • Easy To Set Up
          • Easy to use
          • High Capacity
          • Portable
          • Quiet

          Cons

          • No Power Switch

          Best Uses

          • Additional Storage
          • Backup
          • File Transfer
          • Photo Storage
          • Video

          Comments about My Passport Essential 500GB Portable Hard Drive (Black):

          I use this for music, graphics and all important documents. Dependable, fast load and save. Now on my second one of these because the first one is full and still works great after more than 12 mos daily use.

          • Primary use:
          • Personal
          • Computer Platform:
          • PC

          Share this review

           
          4.0

          Fantastic

          By Meekey

          from St. Albans, NY

          About Me Power user

          Verified Buyer

          Pros

          • Attractive Design
          • Compact
          • Easy to use
          • Portable
          • Quiet

          Cons

            Best Uses

            • Additional Storage

            Comments about My Passport Essential 500GB Portable Hard Drive (Black):

            Bought to serve as backup for my imac. Very portable, quiet and works just fine.Product has been great. Will recommend it to friends

            • Primary use:
            • Personal
            • Computer Platform:
            • Mac

            Share this review

             
            5.0

            Great Device at a Good Price..

            By Dave

            from Michigan

            About Me Power user

            Verified Buyer

            Pros

            • Compact
            • Easy to use
            • Portable
            • Quiet
            • USB Powered

            Cons

              Best Uses

              • Additional Storage
              • Backup
              • File Transfer
              • Photo Storage

              Comments about My Passport Essential 500GB Portable Hard Drive (Black):

              This is the second Passport unit that I've bought.
              They provide a lot of storage for their small size. They also do not require a separate power supply and provide that extra storage needed for saving and archiving photos and other large files..

              • Primary use:
              • Personal
              • Computer Platform:
              • PC

              Share this review

               
              5.0

              Great little disk

              By MetWestBosMan

              from Boston, MA

              About Me Casual user

              Verified Buyer

              Pros

              • Attractive Design
              • Compact
              • Easy to use
              • Portable
              • Quiet

              Cons

                Best Uses

                • Additional Storage
                • Backup
                • Photo Storage

                Comments about My Passport Essential 500GB Portable Hard Drive (Black):

                I'm very happy with the performance of this disk with my late 2011 MacBook Pro. My MBP only has USB 2.0, so there's only so much performance I can get, but unlike reviews I saw for another brand of USB3.0 disk when used on a Mac like mine, this one seems to stay within USB2.0 power limits and works flawlessly. I reformatted for use with Time Machine and feel confident in the storage.

                • Primary use:
                • Business
                • Computer Platform:
                • Mac

                Share this review

                 
                5.0

                Good product

                By Moulay

                from Denver, co

                About Me Casual user

                Verified Buyer

                Pros

                • Attractive Design
                • Compact
                • Easy To Set Up
                • Easy to use
                • High Capacity
                • Portable
                • Quiet

                Cons

                  Best Uses

                  • Additional Storage
                  • File Transfer
                  • Photo Storage

                  Comments about My Passport Essential 500GB Portable Hard Drive (Black):

                  Very happy with the purchase.

                  • Primary use:
                  • Personal
                  • Computer Platform:
                  • PC

                  Share this review

                   
                  5.0

                  Fast shipping

                  By Snik

                  from Chicago, IL

                  Verified Buyer

                  Comments about My Passport Essential 500GB Portable Hard Drive (Silver):

                  Product shipped very fast. Product match description

                  Share this review

                   
                  5.0

                  Gets the Job Done

                  By SKC

                  from Virginia

                  About Me Frequent User

                  Verified Buyer

                  Pros

                  • Easy To Install
                  • Quiet
                  • Reliable

                  Cons

                    Best Uses

                    • High-End Multimedia

                    Comments about My Passport Essential 500GB Portable Hard Drive (Silver):

                    I've used these as a means of sharing data over several years. I've never had an issue. It's small, easy to use, and looks great.

                    • Primary use:
                    • Business

                    Share this review

                     
                    5.0

                    good value, good product

                    By tnc

                    from ny

                    About Me Frequent User

                    Verified Buyer

                    Pros

                    • Easy To Install
                    • Fast
                    • Highly Compatible
                    • Quiet
                    • Reliable

                    Cons

                      Best Uses

                        Comments about My Passport Essential 500GB Portable Hard Drive (Silver):

                        I like that it's so small and compact. Saves large quantities of data pretty quickly. I'll see how long it will hold up (my previous portable hard drives of different brands had to be replaced every few years), but seems to do its job well. I like the color; matches my macbook exactly. Yes, you do have to spend a little time reformatting for mac but it was no problem doing so.

                        However, I do not like the Smartware interface that wd installs onto your computer to manage files. I guess if you want to back up your entire computer it's useful but I only want to back up specific files so it's useless for me.

                        • Primary use:
                        • Business

                        Share this review

                         
                        5.0

                        Quick shipping

                        By rhobbs

                        from durham, nc

                        About Me Casual user

                        Verified Buyer

                        Pros

                        • Attractive Design
                        • Compact
                        • Easy To Set Up
                        • Easy to use
                        • High Capacity
                        • Portable
                        • Quiet

                        Cons

                          Best Uses

                            Comments about My Passport Essential 500GB Portable Hard Drive (Black):

                            Good portable option, well built and reliable

                            • Primary use:
                            • Personal
                            • Computer Platform:
                            • PC

                            Share this review

                             
                            5.0

                            This product has always performed

                            By Arkell

                            from Mullica Hill, NJ

                            About Me Power user

                            Verified Buyer

                            Pros

                            • Compact
                            • Easy To Set Up
                            • Easy to use
                            • High Capacity
                            • Portable
                            • Quiet

                            Cons

                              Best Uses

                              • Additional Storage
                              • Backup
                              • File Transfer
                              • Photo Storage
                              • Video

                              Comments about My Passport Essential 500GB Portable Hard Drive (Black):

                              I have used this for backups not only at home, but also at work. It has never failed me.

                              • Primary use:
                              • Business
                              • Computer Platform:
                              • PC

                              Share this review

                               
                              5.0

                              WD Is The Way To Go!

                              By Username1

                              from Los Angeles

                              About Me Power user

                              Verified Buyer

                              Pros

                              • Attractive Design
                              • Compact
                              • Easy To Set Up
                              • Easy to use
                              • Portable
                              • Quiet

                              Cons

                                Best Uses

                                • Additional Storage
                                • File Transfer
                                • Photo Storage

                                Comments about My Passport Essential 500GB Portable Hard Drive (Black):

                                I haven't had this drive for very long, but it's essentially the same as my 1 TB external. I've used several brands of external drives, and Western Digital always makes me happy. This drive, like my previous WD drives, is fast, quiet, and will probably last a very long time!

                                • Primary use:
                                • Business
                                • Computer Platform:
                                • PC

                                Share this review

                                 
                                5.0

                                Great price and fast shipping.

                                By DJ Nizi

                                from Atlanta GA

                                About Me Power user

                                Verified Buyer

                                Pros

                                • Compact
                                • Easy to use
                                • Portable
                                • Quiet

                                Cons

                                  Best Uses

                                  • Additional Storage
                                  • Backup

                                  Comments about My Passport Essential 500GB Portable Hard Drive (Black):

                                  I use it to back up my music, and so far it's everything I need it to be.

                                  • Primary use:
                                  • Personal
                                  • Computer Platform:
                                  • PC

                                  Share this review

                                   
                                  5.0

                                  Excellent!

                                  By Motti

                                  from NY

                                  About Me Power user

                                  Verified Buyer

                                  Pros

                                  • Attractive Design
                                  • Compact
                                  • Easy To Set Up
                                  • Easy to use
                                  • High Capacity
                                  • Portable
                                  • Quiet

                                  Cons

                                    Best Uses

                                    • Additional Storage
                                    • Backup
                                    • File Transfer
                                    • Photo Storage

                                    Comments about My Passport Essential 500GB Portable Hard Drive (Black):

                                    Use it to backup my data every week.

                                    • Primary use:
                                    • Business
                                    • Computer Platform:
                                    • PC

                                    Share this review

                                     
                                    5.0

                                    If you travel You need one

                                    By Terry T

                                    from Beachwood, New Jersey

                                    About Me Casual user

                                    Verified Buyer

                                    Pros

                                    • Attractive Design
                                    • Compact
                                    • Easy To Set Up
                                    • Easy to use
                                    • High Capacity
                                    • Made For A Non Computer P
                                    • Portable
                                    • Quiet

                                    Cons

                                      Best Uses

                                      • Additional Storage
                                      • Backing Up Do
                                      • Backup
                                      • File Transfer
                                      • Photo Storage
                                      • Video

                                      Comments about My Passport Essential 500GB Portable Hard Drive (Black):

                                      Its worth the money if you hate to loose information

                                      • Primary use:
                                      • Personal
                                      • Computer Platform:
                                      • PC

                                      Share this review

                                       
                                      5.0

                                      Great

                                      By kjness

                                      from Minneapolis, MN

                                      About Me Frequent User

                                      Verified Buyer

                                      Pros

                                      • Easy To Install
                                      • Fast
                                      • Highly Compatible
                                      • Quiet
                                      • Reliable

                                      Cons

                                        Best Uses

                                          Comments about My Passport Essential 500GB Portable Hard Drive (Silver):

                                          This external hard-drive was recommended by a coworker and it worked really well! It was really quick and simple to back up my computer.

                                          • Primary use:
                                          • Business

                                          Share this review

                                           
                                          4.0

                                          I like it

                                          By Jazzvibe

                                          from New York, NY

                                          About Me Frequent User

                                          Verified Buyer

                                          Pros

                                          • Light
                                          • Looks Good
                                          • Quiet
                                          • Reliable
                                          • Small
                                          • Works Well

                                          Cons

                                          • No Usb 3 To Usb 3 Cable

                                          Best Uses

                                          • Backup And Archive

                                          Comments about My Passport Essential 500GB Portable Hard Drive (Silver):

                                          I'm using it to backup using Time Machine. The included cable appears to be the new USB 3 on one end and regular USB 2 on the other so it connects to my older machine (running at the slower USB 2 speed). I formatted the drive for MAC with no problem. The silver case looks and feels great and the drive works fine. I can't wait to try it on a USB 3 machine to compare it with firewire but I guess I would have to buy a cable (USB 3 on both ends) for that though...

                                          • Primary use:
                                          • Personal

                                          Share this review

                                           
                                          5.0

                                          great product, great price

                                          By justshorts

                                          from Australia

                                          About Me Heavy Duty User

                                          Verified Buyer

                                          Pros

                                          • Fast
                                          • Highly Compatible
                                          • Reliable

                                          Cons

                                            Best Uses

                                            • High-End Multimedia

                                            Comments about My Passport Essential 500GB Portable Hard Drive (Silver):

                                            I uds these for storing video projcts and sending them to other editors - never had a problem

                                            • Primary use:
                                            • Business

                                            Share this review

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