REVIEW SNAPSHOT®

by PowerReviews
EpsonStylus Pro 4900 Inkjet Printer
 
3.5

(based on 67 reviews)

Ratings Distribution

  • 5 Stars

     

    (32)

  • 4 Stars

     

    (8)

  • 3 Stars

     

    (5)

  • 2 Stars

     

    (5)

  • 1 Stars

     

    (17)

62%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (21)
  • Excellent print quality (21)
  • Easy to use (19)
  • Fast operation (12)
  • Reliable (9)

Cons

  • Large footprint (15)
  • Pricey replacement ink (12)
  • Unreliable (9)
  • Heavy (5)
  • Heavy / bulky (4)

Best Uses

  • Photos and graphics (13)
  • Photos (9)
  • Casual printing (3)
  • Landscape/scenery (3)
  • Professional documents (3)
    • Reviewer Profile:
    • Quality oriented (23), Pro photographer (8), Frequent user (7), High-end shopper (7), Semi-pro photographer (4)
    • Primary use:
    • Business (19), Personal (14)
    • Was this a gift?:
    • No (14)
    • I Am A:
    • Couple no kids (4), Family young kids (3), Single male (3)

Most Liked Positive Review

 

Excellent professional grade tool

I use this printer almost exclusively for canvas prints on Breathing Color's media, primarily in B&W. I have experimented with the printer's B&W mode and compared it to the full...Read complete review

I use this printer almost exclusively for canvas prints on Breathing Color's media, primarily in B&W. I have experimented with the printer's B&W mode and compared it to the full color mode on the same image - there is a slight color cast in some areas, but I was able to correct it by regenerating the .icc profile with a Color Munki.

Regardless, the printer's range of blacks is incredible. There are four black cartridges in the printer, but only three are used for any one print - the matte black and photo black switch depending on the media (and therein lies another story).

Besides B&W, the color gamut is impressive - color prints have real presence and 'pop.' Note that I use a Color Munki to calibrate my workflow - an essential step, IMHO.

The roll and cassette media handling features are excellent, but I find the rear load slot a bit finicky and have not succeeded in getting the front manual feed to work at all. These have always been weak areas in Epson wide format printers, IMHO.

It is very nice to load proof paper in the cassette and production media in the roll (and, BTW, I recommend a second roll - it makes media changes much simpler). I don't have to do anything but change the paper type to go from proof to a production print - but here's the rub - if I'm using a glossy/semi gloss proofing media and a canvas production media this requires a switch from matte black to photo black - and subsequent loss of a few ml of black (matte or photo) ink. The printer has ten ink cartridges but the print head has only nine nozzles, with one shared by photo black and matte black, so the ink system must be purged.

The purge cycle aside, this printer is extremely economical on ink. I have owned this printer since March of 2011 and my ink costs are about half that of my previous R2400 and 2880 units. However, a full set of cartridges runs close to $1,000 and they have a six month service life, so this is not a printer for the casual user (unless you want to do a little electronic cheating [and probably void your warranty, BTW]).

I have had some problems with the cyan nozzle clogging and, after a heavy cleaning cycle to fix it, have found ink staining on the edge of media left in the printer during cleaning. BTW, use the control panel to clean nozzles - you can clean them in pairs and save a lot of ink.

Some reviewers commented on the size - yes it's big and heavy and you need a commercial-grade service cart to support it.

I like this printer a lot - and respect it, as well - it's a professional tool and must be approached with care and knowledge. If you want to print a few snaps for the kids, get something else. If you are serious about your work, this is a good way to go.

VS

Most Liked Negative Review

 

update of my review from 2 1/2 years ago

I purchased the Epson 4900 from B&H in January of 2011. I gave it a 5 star review at that time relating to the stellar putput the printer delivered. After 2...Read complete review

I purchased the Epson 4900 from B&H in January of 2011. I gave it a 5 star review at that time relating to the stellar putput the printer delivered. After 2 1/2 years of a lot of use, I still feel the same about the excellent quality of output. There is however a problem relating to clogged ink paths on this model which I have experienced to a greater degree with the passage of time. I have used the printer over periods of up to 4 months of regular use with constant output and no clogging. This unit needs to be operated on a regular basis, preferably daily or every few days, to avoid clogging of the ink paths. From my experience you cannot leave this product unattended when you go away on trips or vacations for any period of time without having problems. Until recently I have been able to get the clogs remidied with cleanings. I have just returned after being away for a couple of months. This time the problem has not been rectified with cleaning methods and waiting times. This time it looks like the unit is not coming back without a major repair investment. It would probably be more cost effective to purchase a new printer than to repair this one.
I suppose I can sum up this printer as a product that, when it works, exceeded my original expectations. It is a very high maintenance printer relating to its needs to function as it should. If you can give it the constant attention it requires, it works as expected. Unfortunately if you travel or have to leave the printer idle for any length of time, eventually it will not hold up. Given the length of time I have the printer and the costs associated, I did expect much more longevity out of it. I do not feel the Epson extended warranties are cost effective for this product, however I now understand why they charge so much for them. There are just too many variables which lead to failure of this product for me to recommend it anymore unless you can give it the daily attention it needs.

Reviewed by 67 customers

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(2 of 2 customers found this review helpful)

 
2.0

Everyday use ONLY

By BrandiMay

from Reno, Nv

About Me Budget Shopper

Verified Reviewer

Pros

  • Attractive
  • Comfortable
  • Ergonomic

Cons

  • Delicate
  • Nozzle Clogs

Best Uses

  • Everyday use
  • Large Rooms

Comments about Epson Stylus Pro 4900 Inkjet Printer:

Awesome output. Awesome how much you can save on ink. However, if you do not use this printer daily, you will hate it. Nozzle clogs are normal after two days of non-use.
So beware! Unless your an everyday print person, this printer is not for you.
The 3880 is more for the casual printer. Tho you spend double in ink.

  • I Am A:
  • Family Young Kids

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(3 of 3 customers found this review helpful)

 
3.0

Don't give up

By Sylvia

from Michigan

Comments about Epson Stylus Pro 4900 Inkjet Printer:

I have had this printer for 21/2 years. It produces unbelievable prints. About 2 weeks ago when I went to print I had 1 clogged color eventually leading to all clogged the more I did the nozzle and head cleaning the worse it got. For the last 3 days I make sure the printer remains on and turned off the auto clean. This morning when I did a nozzle check I had all color except LC back.. This afternoon all colors are back. I am buying anew printer but now I can use up all my ink and rolled paper I had purchased. I can't afford this to happen again. The 4900 gave me over 1400 prints before it clogged.

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1.0

Too many stars in the rating!

By Steve the photographer

from Vancouver, BC

About Me Pro Photographer

Verified Reviewer

Pros

  • Great Picture Quality

Cons

    Best Uses

      Comments about Epson Stylus Pro 4900 Inkjet Printer:

      This is an unbelievably bad product. There is no question that it can produce incredible prints, but the clogged ink head issue is essentially unresolvable. It is absolutely reliably clogged after a few days of "rest", and the dance to make it work takes at least half an hour, and sometimes much more time than that. Keeping the machine covered and dust free has made no difference. The hours I have spent on this - dozens, perhaps hundreds, and Epson's disdain for its customers, leaves me wondering why B and H would continue selling such a thing.

      • Was this a gift?:
      • No

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      (2 of 2 customers found this review helpful)

       
      1.0

      Great prints!!! When it works!!!

      By Rich the Frustrated

      from Walla Walla,WA

      About Me Photo Enthusiast

      Verified Reviewer

      Pros

      • Great Picture Quality

      Cons

        Best Uses

          Comments about Epson Stylus Pro 4900 Inkjet Printer:

          This printer produces great images! However I can not be home every day and I am gone for weeks. My current 4900 is useless. I have had it repaired once(not so smart) it did work for awhile but the same problem recurred. I have had the 4900 for three years. I have read most of the reviews and at first I thought I had multiple "twins", CLOGGING. Same story with customer support,clogging,ink consumption, Black ink turn around,should not be considered a throw product for the price,etc. Is this a problem with 7900??

          • Was this a gift?:
          • No

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          (4 of 4 customers found this review helpful)

           
          4.0

          Good prints and clogs are preventable

          By Panowest

          from Roseville, CA

          About Me Photo Enthusiast

          Verified Reviewer

          Pros

          • Print Consistency

          Cons

          • Bulky
          • Must Be Used Weekly

          Best Uses

          • Landscape/Scenery

          Comments about Epson Stylus Pro 4900 Inkjet Printer:

          I love the prints and print consistency I get from this printer. But I too had an incurable clog on the printer and paid a local Epson repair office nearly $ to install a new print head. He gave me the following advice, which so far (>1yr later) has proven correct: Run an automatic head cleaning cycle every week. On this printer a head cleaning takes very little ink and doing this prevents the head clogs. Related advice is to keep the printer covered when not in use to keep the dust out; apparently dust will also mess things up. Finally, over they years I have seen that it's most likely that the magenta inks will age and clog before the others, so I replace the magenta cartridges about evey 9 months whether empty or not. The other colors seem to go about twice as long. Bottom line is that this printer does not want to be idle, so if you print in "bursts" as I do you will need to exercise the printer with a cleaning cycle each week.

          • Was this a gift?:
          • No

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          (6 of 6 customers found this review helpful)

           
          1.0

          Garbage Since Mavericks

          By Jethro

          from Philadelphia PA

          About Me Pro Photographer

          Verified Reviewer

          Pros

            Cons

              Best Uses

                Comments about Epson Stylus Pro 4900 Inkjet Printer:

                This printer has been a glorified (very large) paper weight since upgrading to Mavericks on Mac... And then Yosemite. No more support from EFI, and the Epson 9.17 driver, supposedly written for Mac OSX 10.10, is utter garbage. My printer hasn't spit out anything other than blank paper since the OS updates. I feel completely left in the dust by both Epson and EFI on this one. Shame on them.

                • Was this a gift?:
                • No

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                5.0

                love these printers

                By Jim JIm

                from Minneapolis, MN

                About Me Pro Photographer

                Verified Buyer

                Pros

                • Compact
                • Durable
                • Easy to Use
                • Great Picture Quality

                Cons

                  Best Uses

                    Comments about Epson Stylus Pro 4900 Inkjet Printer:

                    Love these printers great buy for the money. Stand up to student uses and abuse. They deliver professional quailty images.

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                    (7 of 7 customers found this review helpful)

                     
                    3.0

                    Frustrating

                    By jrphoto

                    from NYC

                    About Me Pro Photographer

                    Pros

                    • Great Picture Quality

                    Cons

                    • Bulky

                    Best Uses

                      Comments about Epson Stylus Pro 4900 Inkjet Printer:

                      I've owned the 4900 for 3 years. I have had countless clogged ink heads. I've spent so much money on ink and maintenance box replacements. When it works it is great, but the fact that it always needs a heavy unclogging cleaning is frustrating and expensive- not to mention the pin wheeling on prints occasionally. This is my second 4900- and it just died on me after I filled it with $500.00 worth of new ink. I called Epson to get the printer repaired. They charge 100.00 travel fee, 175.00 per labor hour, and 250.00 for the part (and whatever else they find- which may increase labor hours and parts). It's a racket and I will not be part of it anymore.

                      • Was this a gift?:
                      • No

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                      (5 of 5 customers found this review helpful)

                       
                      1.0

                      Go 'Office Space' on this beast

                      By CG

                      from New York, NY

                      About Me Pro Photographer

                      Pros

                        Cons

                        • Bulky

                        Best Uses

                          Comments about Epson Stylus Pro 4900 Inkjet Printer:

                          Having had Epson printers that have been true work horses (3800 and 9800)this printer is sadly not in the same league. It is the trouble child in the family. Too big, ugly as hell and constant printer head issues. Sadly Epson has not made a 11 ink version of the 3880 size printer. I wish they would, as we are going 'Office Space' on this dinosaur and getting a 7900 to replace. I HATE this printer with a passion. Glad to be taking a baseball bat to it next week.

                          • Was this a gift?:
                          • No

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                          (1 of 1 customers found this review helpful)

                           
                          4.0

                          Great printer

                          By Ari

                          from Massachusetts

                          About Me Photography Student

                          Verified Buyer

                          Pros

                          • Great Picture Quality

                          Cons

                            Best Uses

                            • Family Photos
                            • Landscape/Scenery
                            • Sports/Action
                            • Travel
                            • Underwater
                            • Weddings/Events
                            • Wildlife Photos

                            Comments about Epson Stylus Pro 4900 Inkjet Printer:

                            We've had one of these for a year not and are now upgrading the other machine in that lab. At a year in it is still running great and far fewer issues than our prior 4880's.

                            The switch between matte and photo black drains a lot of ink, if they could find a way to resolve that, 5 stars.

                            • Was this a gift?:
                            • No

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                            (2 of 2 customers found this review helpful)

                             
                            5.0

                            Heavy Hitter

                            By PolarMan

                            from Rockport, ME

                            About Me Pro Photographer

                            Verified Buyer

                            Pros

                            • Durable
                            • Easy to Use
                            • Great Picture Quality

                            Cons

                            • Bulky
                            • Heavy

                            Best Uses

                            • High Quality Prints

                            Comments about Epson Stylus Pro 4900 Inkjet Printer:

                            Well built and easy to use - at least for me. This is a replacement for an Epson 3880 and what a great upgrade - especially with the roll paper feeder, additional and upgraded ink set - and automatic paper cutter! It takes quite a bit of space and weighs in at about 112 pounds delivered but B&H sends it with a ABF white glove delivery meaning ABF will bring it into the studio and take care of all the cardboard, the wooden pallet and another waste. I also purchased the Image Print RIP, a great software for priming that includes fine tuning of the prints and automatic importation of ICC profiles. They are a great combination!

                            • Was this a gift?:
                            • No

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                            (14 of 15 customers found this review helpful)

                             
                            1.0

                            Good, but now terrible.

                            By Miguel Endara

                            from Miami

                            About Me Pro Photographer

                            Verified Reviewer

                            Pros

                            • Great Picture Quality

                            Cons

                              Best Uses

                                Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                I'm giving this one star because when I first purchased this printer, it gave me such beautiful prints. I printed somewhere close to 300 sheets and the quality was flawless. BUT, after leaving it idle for about 3 months, it stopped printing altogether. I bought more ink, bought a new maintenance box, performed several of the powerful cleaning processes via the LCD screen, but nothing worked. After doing a few quick searches, I realized I wasn't the only one. I've since learned that if this printer is left idle even for just a couple of days or weeks, meaning you don't print anything with that printer, the ink heads clog up and you can't use it anymore. NOWHERE DOES IT SAY THAT IN THE MANUAL OR IN THE DESCRIPTION OF THE PRODUCT. I called Epson and learned that fixing it would cost anywhere from $1,900 - $2,200 to replace the head. That's as much as the printer! Why would anyone pay for a replacement? It's a complete waste of money and now I'm pretty much stuck. I have no idea what to do. It's been more than a year since I purchased the printer so my warranty doesn't come into effect anymore. Terrible. Just terrible.

                                • Was this a gift?:
                                • No

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                                (13 of 13 customers found this review helpful)

                                 
                                1.0

                                Not recommended !!

                                By hasp49

                                from VA

                                About Me Semi-pro Photographer

                                Verified Reviewer

                                Pros

                                  Cons

                                    Best Uses

                                      Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                      Continuous clogging. Just drank a freshly installed [$] ink cartridge & I can't stop it from printing. Spends more time cleaning the heads than printing. Ethernet port is worthless, computer finds & talks to printer but cannot print via network. Truly disgusted with the performance! Sorry but the only way to get this review published is to give it 1 star - but I would not give it any!

                                      • Was this a gift?:
                                      • No

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                                      (1 of 1 customers found this review helpful)

                                       
                                      5.0

                                      It's bigger than what it looks like.

                                      By Umi

                                      from Haverhill, MA

                                      Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                      They shipped my printer quickly. After looking through it when I got it, everything is how it should be. This printer is huge and you will need two people to move it. You will also need a sturdy table to place it on since it weighs a little over 100 pounds.

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                                      (13 of 13 customers found this review helpful)

                                       
                                      1.0

                                      Bad Choice

                                      By Birdman

                                      from La Crosse, Wisconsin

                                      About Me Semi-pro Photographer

                                      Verified Reviewer

                                      Pros

                                        Cons

                                          Best Uses

                                            Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                            I live in Wisconsin and have had this printer for 3 years. Every year all winter I have a terrible time keeping this printer from clogging, and use a great deal of expensive ink cleaning the heads. Unfortunately I did not buy the extended service contract, which I feel should be mandatory. Epson should certainly devise a better system to clean these heads. I used to have a 4800 prior to this models which was much better in this respect.

                                            • Was this a gift?:
                                            • No

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                                            (15 of 15 customers found this review helpful)

                                             
                                            1.0

                                            Nozzels Clog Until it's Inopperable

                                            By JohnH

                                            from Richmond, VA

                                            About Me Pro Photographer

                                            Verified Reviewer

                                            Pros

                                              Cons

                                                Best Uses

                                                  Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                                  This is a great printer when it works, but when it fails, and it will fail, you'll either be in for a struggle to pack it up and send it back to Epson at your expense even if you shelled out for the [$]+ extended warranty or you'll be stuck with a massive paper weight. If you decide to have it repaired on your own, it will cost you almost as much as the printer's original price to get it fixed, and you will still have to either send it back to Epson or haul it to one of their repair centers (that are few and far between)at your cost.

                                                  • Was this a gift?:
                                                  • No

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                                                  (16 of 16 customers found this review helpful)

                                                   
                                                  1.0

                                                  Do NOT buy this printer

                                                  By very unhappy

                                                  from Albany, NY

                                                  About Me Semi-pro Photographer

                                                  Pros

                                                    Cons

                                                    • Flimsy Construction
                                                    • Short Life Expectancy

                                                    Best Uses

                                                      Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                                      I purchased this printer 1 year 8 months ago. It has seen light use. Last week after, after approximately 2 months idle time, the printer failed to print. The screen indicated a code 4000 and told me to check the manual. The manual said to call a toll free phone number to find out what the codes meant. The toll free number told me the printer was out of warrantee and to call another phone number. I finally got a person and they told me the printer couldn't find any nozzles and the print head would probably need to be replaced. The cost for that would be at least $1500. When I asked why the head would go bad, they had no answer except maybe the 2 month idle time was the problem. When I asked why the manual didn't say anything about not allowing the printer to sit idle for any amount of time, they told me it does on page 180. The manual ends at page 176.

                                                      This printer costs to much to last only 1 year 8 months. The repair cost is very close to the cost of a new printer. This is a lot of materials to be throwing into a landfill every 1 year 8 months.

                                                      This reminds me of the old Epson and the MX-80 - a cheap piece of garbage that you expected to throw away after a year or two except I wouldn't call this printer inexpensive.

                                                      Shame on Epson and shame on anybody who recommends this printer. I would have given this printer zero stars if that were an option. I wouldn't recommend it to a friend, but I probably would recommend it to the people at Epson.

                                                      • Was this a gift?:
                                                      • No

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                                                      (14 of 14 customers found this review helpful)

                                                       
                                                      1.0

                                                      Subject to clogging

                                                      By betty

                                                      from Cape Cod

                                                      About Me Semi-pro Photographer

                                                      Verified Reviewer

                                                      Pros

                                                      • Great Picture Quality

                                                      Cons

                                                        Best Uses

                                                        • Family Photos
                                                        • Landscape/Scenery
                                                        • Sports/Action
                                                        • Travel
                                                        • Weddings/Events
                                                        • Wildlife Photos

                                                        Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                                        I have had problems with this printer ever since I purchased it nearly two years ago. While the print quality is fantastic, clogging is a major issue with this printer. If I go several weeks without printing, I have to do several powerful cleaning cycles which use a large quantity of ink (more money for Epson). I recently returned from a vacation and thus didn't use the printer for almost 3 weeks and now even powerful cleaning cycles will not clear the nozzles. A call to Epson was not helpful since the printer was out of warranty and they referred me to a service provider who informed me that I would likely need to replace the print head…with labor, etc..that would cost over $1,000 and they suggested I call Epson to see if they had a trade in program or if they could do something to help me. I then called Epson…you can guess what their answer is. Nada. I'm fed up with Epson.

                                                        • Was this a gift?:
                                                        • No

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                                                        (1 of 4 customers found this review helpful)

                                                         
                                                        5.0

                                                        Phenomenal

                                                        By Fahrrad

                                                        from Brooklyn

                                                        Verified Buyer

                                                        Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                                        My first printer. Truly phenomenal rendition of colors, including color transitions, especially very dark tones are beautiful with a lot of detail still recognizable. This printer is amazing. Not cheap, but money well spent. Seeing a large print of a good photograph taken with a great camera printed with the right paper will blow you away.

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                                                        (2 of 4 customers found this review helpful)

                                                         
                                                        5.0

                                                        Great Printer,great prints

                                                        By Dave

                                                        from Lake Murray, SC

                                                        About Me Midrange Shopper

                                                        Verified Buyer

                                                        Pros

                                                        • Quality Archival Printing

                                                        Cons

                                                        • Needs Constant Cleaning

                                                        Best Uses

                                                          Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                                          I take HDR and panoramic photographs.
                                                          This printer's output is exceptional. The colors and detail are vivid. Roll paper cutting is a breeze.Epson's pigment inkset is complimented with quality papers. I achieve great results with the Hot Press and Cold Press matte papers for photos and fine art reproductions(think giclee). Black and white prints are exceptional with true blacks.
                                                          With care and continual mantenance, print head clogs can be held at bay.
                                                          This printer is for those that strive for high end archival printing and reproductions.

                                                          • I Am A:
                                                          • Family Young Kids

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