REVIEW SNAPSHOT®

by PowerReviews
EpsonStylus Pro 4900 Inkjet Printer
 
3.6

(based on 62 reviews)

Ratings Distribution

  • 5 Stars

     

    (32)

  • 4 Stars

     

    (7)

  • 3 Stars

     

    (4)

  • 2 Stars

     

    (4)

  • 1 Stars

     

    (15)

64%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (21)
  • Excellent print quality (21)
  • Easy to use (19)
  • Fast operation (12)
  • Reliable (9)

Cons

  • Large footprint (15)
  • Pricey replacement ink (12)
  • Unreliable (9)
  • Heavy (5)
  • Heavy / bulky (3)

Best Uses

  • Photos and graphics (13)
  • Photos (9)
  • Casual printing (3)
  • Professional documents (3)
    • Reviewer Profile:
    • Quality oriented (23), Frequent user (7), High-end shopper (7), Pro photographer (7), Semi-pro photographer (4)
    • Primary use:
    • Business (19), Personal (14)
    • Was this a gift?:
    • No (11)
    • I Am A:
    • Couple no kids (4), Single male (3)

Most Liked Positive Review

 

Excellent professional grade tool

I use this printer almost exclusively for canvas prints on Breathing Color's media, primarily in B&W. I have experimented with the printer's B&W mode and compared it to the full...Read complete review

I use this printer almost exclusively for canvas prints on Breathing Color's media, primarily in B&W. I have experimented with the printer's B&W mode and compared it to the full color mode on the same image - there is a slight color cast in some areas, but I was able to correct it by regenerating the .icc profile with a Color Munki.

Regardless, the printer's range of blacks is incredible. There are four black cartridges in the printer, but only three are used for any one print - the matte black and photo black switch depending on the media (and therein lies another story).

Besides B&W, the color gamut is impressive - color prints have real presence and 'pop.' Note that I use a Color Munki to calibrate my workflow - an essential step, IMHO.

The roll and cassette media handling features are excellent, but I find the rear load slot a bit finicky and have not succeeded in getting the front manual feed to work at all. These have always been weak areas in Epson wide format printers, IMHO.

It is very nice to load proof paper in the cassette and production media in the roll (and, BTW, I recommend a second roll - it makes media changes much simpler). I don't have to do anything but change the paper type to go from proof to a production print - but here's the rub - if I'm using a glossy/semi gloss proofing media and a canvas production media this requires a switch from matte black to photo black - and subsequent loss of a few ml of black (matte or photo) ink. The printer has ten ink cartridges but the print head has only nine nozzles, with one shared by photo black and matte black, so the ink system must be purged.

The purge cycle aside, this printer is extremely economical on ink. I have owned this printer since March of 2011 and my ink costs are about half that of my previous R2400 and 2880 units. However, a full set of cartridges runs close to $1,000 and they have a six month service life, so this is not a printer for the casual user (unless you want to do a little electronic cheating [and probably void your warranty, BTW]).

I have had some problems with the cyan nozzle clogging and, after a heavy cleaning cycle to fix it, have found ink staining on the edge of media left in the printer during cleaning. BTW, use the control panel to clean nozzles - you can clean them in pairs and save a lot of ink.

Some reviewers commented on the size - yes it's big and heavy and you need a commercial-grade service cart to support it.

I like this printer a lot - and respect it, as well - it's a professional tool and must be approached with care and knowledge. If you want to print a few snaps for the kids, get something else. If you are serious about your work, this is a good way to go.

VS

Most Liked Negative Review

 

update of my review from 2 1/2 years ago

I purchased the Epson 4900 from B&H in January of 2011. I gave it a 5 star review at that time relating to the stellar putput the printer delivered. After 2...Read complete review

I purchased the Epson 4900 from B&H in January of 2011. I gave it a 5 star review at that time relating to the stellar putput the printer delivered. After 2 1/2 years of a lot of use, I still feel the same about the excellent quality of output. There is however a problem relating to clogged ink paths on this model which I have experienced to a greater degree with the passage of time. I have used the printer over periods of up to 4 months of regular use with constant output and no clogging. This unit needs to be operated on a regular basis, preferably daily or every few days, to avoid clogging of the ink paths. From my experience you cannot leave this product unattended when you go away on trips or vacations for any period of time without having problems. Until recently I have been able to get the clogs remidied with cleanings. I have just returned after being away for a couple of months. This time the problem has not been rectified with cleaning methods and waiting times. This time it looks like the unit is not coming back without a major repair investment. It would probably be more cost effective to purchase a new printer than to repair this one.
I suppose I can sum up this printer as a product that, when it works, exceeded my original expectations. It is a very high maintenance printer relating to its needs to function as it should. If you can give it the constant attention it requires, it works as expected. Unfortunately if you travel or have to leave the printer idle for any length of time, eventually it will not hold up. Given the length of time I have the printer and the costs associated, I did expect much more longevity out of it. I do not feel the Epson extended warranties are cost effective for this product, however I now understand why they charge so much for them. There are just too many variables which lead to failure of this product for me to recommend it anymore unless you can give it the daily attention it needs.

Reviewed by 62 customers

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1.0

Garbage Since Mavericks

By Jethro

from Philadelphia PA

About Me Pro Photographer

Verified Reviewer

Pros

    Cons

      Best Uses

        Comments about Epson Stylus Pro 4900 Inkjet Printer:

        This printer has been a glorified (very large) paper weight since upgrading to Mavericks on Mac... And then Yosemite. No more support from EFI, and the Epson 9.17 driver, supposedly written for Mac OSX 10.10, is utter garbage. My printer hasn't spit out anything other than blank paper since the OS updates. I feel completely left in the dust by both Epson and EFI on this one. Shame on them.

        • Was this a gift?:
        • No

        Share this review

         
        5.0

        love these printers

        By Jim JIm

        from Minneapolis, MN

        About Me Pro Photographer

        Verified Buyer

        Pros

        • Compact
        • Durable
        • Easy to Use
        • Great Picture Quality

        Cons

          Best Uses

            Comments about Epson Stylus Pro 4900 Inkjet Printer:

            Love these printers great buy for the money. Stand up to student uses and abuse. They deliver professional quailty images.

            Share this review

            (2 of 2 customers found this review helpful)

             
            3.0

            Frustrating

            By jrphoto

            from NYC

            About Me Pro Photographer

            Pros

            • Great Picture Quality

            Cons

            • Bulky

            Best Uses

              Comments about Epson Stylus Pro 4900 Inkjet Printer:

              I've owned the 4900 for 3 years. I have had countless clogged ink heads. I've spent so much money on ink and maintenance box replacements. When it works it is great, but the fact that it always needs a heavy unclogging cleaning is frustrating and expensive- not to mention the pin wheeling on prints occasionally. This is my second 4900- and it just died on me after I filled it with $500.00 worth of new ink. I called Epson to get the printer repaired. They charge 100.00 travel fee, 175.00 per labor hour, and 250.00 for the part (and whatever else they find- which may increase labor hours and parts). It's a racket and I will not be part of it anymore.

              • Was this a gift?:
              • No

              Share this review

              (1 of 1 customers found this review helpful)

               
              1.0

              Go 'Office Space' on this beast

              By CG

              from New York, NY

              About Me Pro Photographer

              Pros

                Cons

                • Bulky

                Best Uses

                  Comments about Epson Stylus Pro 4900 Inkjet Printer:

                  Having had Epson printers that have been true work horses (3800 and 9800)this printer is sadly not in the same league. It is the trouble child in the family. Too big, ugly as hell and constant printer head issues. Sadly Epson has not made a 11 ink version of the 3880 size printer. I wish they would, as we are going 'Office Space' on this dinosaur and getting a 7900 to replace. I HATE this printer with a passion. Glad to be taking a baseball bat to it next week.

                  • Was this a gift?:
                  • No

                  Share this review

                  (1 of 1 customers found this review helpful)

                   
                  4.0

                  Great printer

                  By Ari

                  from Massachusetts

                  About Me Photography Student

                  Verified Buyer

                  Pros

                  • Great Picture Quality

                  Cons

                    Best Uses

                    • Family Photos
                    • Landscape/Scenery
                    • Sports/Action
                    • Travel
                    • Underwater
                    • Weddings/Events
                    • Wildlife Photos

                    Comments about Epson Stylus Pro 4900 Inkjet Printer:

                    We've had one of these for a year not and are now upgrading the other machine in that lab. At a year in it is still running great and far fewer issues than our prior 4880's.

                    The switch between matte and photo black drains a lot of ink, if they could find a way to resolve that, 5 stars.

                    • Was this a gift?:
                    • No

                    Share this review

                    (2 of 2 customers found this review helpful)

                     
                    5.0

                    Heavy Hitter

                    By PolarMan

                    from Rockport, ME

                    About Me Pro Photographer

                    Verified Buyer

                    Pros

                    • Durable
                    • Easy to Use
                    • Great Picture Quality

                    Cons

                    • Bulky
                    • Heavy

                    Best Uses

                    • High Quality Prints

                    Comments about Epson Stylus Pro 4900 Inkjet Printer:

                    Well built and easy to use - at least for me. This is a replacement for an Epson 3880 and what a great upgrade - especially with the roll paper feeder, additional and upgraded ink set - and automatic paper cutter! It takes quite a bit of space and weighs in at about 112 pounds delivered but B&H sends it with a ABF white glove delivery meaning ABF will bring it into the studio and take care of all the cardboard, the wooden pallet and another waste. I also purchased the Image Print RIP, a great software for priming that includes fine tuning of the prints and automatic importation of ICC profiles. They are a great combination!

                    • Was this a gift?:
                    • No

                    Share this review

                    (10 of 11 customers found this review helpful)

                     
                    1.0

                    Good, but now terrible.

                    By Miguel Endara

                    from Miami

                    About Me Pro Photographer

                    Verified Reviewer

                    Pros

                    • Great Picture Quality

                    Cons

                      Best Uses

                        Comments about Epson Stylus Pro 4900 Inkjet Printer:

                        I'm giving this one star because when I first purchased this printer, it gave me such beautiful prints. I printed somewhere close to 300 sheets and the quality was flawless. BUT, after leaving it idle for about 3 months, it stopped printing altogether. I bought more ink, bought a new maintenance box, performed several of the powerful cleaning processes via the LCD screen, but nothing worked. After doing a few quick searches, I realized I wasn't the only one. I've since learned that if this printer is left idle even for just a couple of days or weeks, meaning you don't print anything with that printer, the ink heads clog up and you can't use it anymore. NOWHERE DOES IT SAY THAT IN THE MANUAL OR IN THE DESCRIPTION OF THE PRODUCT. I called Epson and learned that fixing it would cost anywhere from $1,900 - $2,200 to replace the head. That's as much as the printer! Why would anyone pay for a replacement? It's a complete waste of money and now I'm pretty much stuck. I have no idea what to do. It's been more than a year since I purchased the printer so my warranty doesn't come into effect anymore. Terrible. Just terrible.

                        • Was this a gift?:
                        • No

                        Share this review

                        (10 of 10 customers found this review helpful)

                         
                        1.0

                        Not recommended !!

                        By hasp49

                        from VA

                        About Me Semi-pro Photographer

                        Verified Reviewer

                        Pros

                          Cons

                            Best Uses

                              Comments about Epson Stylus Pro 4900 Inkjet Printer:

                              Continuous clogging. Just drank a freshly installed [$] ink cartridge & I can't stop it from printing. Spends more time cleaning the heads than printing. Ethernet port is worthless, computer finds & talks to printer but cannot print via network. Truly disgusted with the performance! Sorry but the only way to get this review published is to give it 1 star - but I would not give it any!

                              • Was this a gift?:
                              • No

                              Share this review

                              (1 of 1 customers found this review helpful)

                               
                              5.0

                              It's bigger than what it looks like.

                              By Umi

                              from Haverhill, MA

                              Comments about Epson Stylus Pro 4900 Inkjet Printer:

                              They shipped my printer quickly. After looking through it when I got it, everything is how it should be. This printer is huge and you will need two people to move it. You will also need a sturdy table to place it on since it weighs a little over 100 pounds.

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                              (11 of 11 customers found this review helpful)

                               
                              1.0

                              Bad Choice

                              By Birdman

                              from La Crosse, Wisconsin

                              About Me Semi-pro Photographer

                              Verified Reviewer

                              Pros

                                Cons

                                  Best Uses

                                    Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                    I live in Wisconsin and have had this printer for 3 years. Every year all winter I have a terrible time keeping this printer from clogging, and use a great deal of expensive ink cleaning the heads. Unfortunately I did not buy the extended service contract, which I feel should be mandatory. Epson should certainly devise a better system to clean these heads. I used to have a 4800 prior to this models which was much better in this respect.

                                    • Was this a gift?:
                                    • No

                                    Share this review

                                    (14 of 14 customers found this review helpful)

                                     
                                    1.0

                                    Nozzels Clog Until it's Inopperable

                                    By JohnH

                                    from Richmond, VA

                                    About Me Pro Photographer

                                    Verified Reviewer

                                    Pros

                                      Cons

                                        Best Uses

                                          Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                          This is a great printer when it works, but when it fails, and it will fail, you'll either be in for a struggle to pack it up and send it back to Epson at your expense even if you shelled out for the [$]+ extended warranty or you'll be stuck with a massive paper weight. If you decide to have it repaired on your own, it will cost you almost as much as the printer's original price to get it fixed, and you will still have to either send it back to Epson or haul it to one of their repair centers (that are few and far between)at your cost.

                                          • Was this a gift?:
                                          • No

                                          Share this review

                                          (13 of 13 customers found this review helpful)

                                           
                                          1.0

                                          Do NOT buy this printer

                                          By very unhappy

                                          from Albany, NY

                                          About Me Semi-pro Photographer

                                          Pros

                                            Cons

                                            • Flimsy Construction
                                            • Short Life Expectancy

                                            Best Uses

                                              Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                              I purchased this printer 1 year 8 months ago. It has seen light use. Last week after, after approximately 2 months idle time, the printer failed to print. The screen indicated a code 4000 and told me to check the manual. The manual said to call a toll free phone number to find out what the codes meant. The toll free number told me the printer was out of warrantee and to call another phone number. I finally got a person and they told me the printer couldn't find any nozzles and the print head would probably need to be replaced. The cost for that would be at least $1500. When I asked why the head would go bad, they had no answer except maybe the 2 month idle time was the problem. When I asked why the manual didn't say anything about not allowing the printer to sit idle for any amount of time, they told me it does on page 180. The manual ends at page 176.

                                              This printer costs to much to last only 1 year 8 months. The repair cost is very close to the cost of a new printer. This is a lot of materials to be throwing into a landfill every 1 year 8 months.

                                              This reminds me of the old Epson and the MX-80 - a cheap piece of garbage that you expected to throw away after a year or two except I wouldn't call this printer inexpensive.

                                              Shame on Epson and shame on anybody who recommends this printer. I would have given this printer zero stars if that were an option. I wouldn't recommend it to a friend, but I probably would recommend it to the people at Epson.

                                              • Was this a gift?:
                                              • No

                                              Share this review

                                              (12 of 12 customers found this review helpful)

                                               
                                              1.0

                                              Subject to clogging

                                              By betty

                                              from Cape Cod

                                              About Me Semi-pro Photographer

                                              Verified Reviewer

                                              Pros

                                              • Great Picture Quality

                                              Cons

                                                Best Uses

                                                • Family Photos
                                                • Landscape/Scenery
                                                • Sports/Action
                                                • Travel
                                                • Weddings/Events
                                                • Wildlife Photos

                                                Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                                I have had problems with this printer ever since I purchased it nearly two years ago. While the print quality is fantastic, clogging is a major issue with this printer. If I go several weeks without printing, I have to do several powerful cleaning cycles which use a large quantity of ink (more money for Epson). I recently returned from a vacation and thus didn't use the printer for almost 3 weeks and now even powerful cleaning cycles will not clear the nozzles. A call to Epson was not helpful since the printer was out of warranty and they referred me to a service provider who informed me that I would likely need to replace the print head…with labor, etc..that would cost over $1,000 and they suggested I call Epson to see if they had a trade in program or if they could do something to help me. I then called Epson…you can guess what their answer is. Nada. I'm fed up with Epson.

                                                • Was this a gift?:
                                                • No

                                                Share this review

                                                (1 of 3 customers found this review helpful)

                                                 
                                                5.0

                                                Phenomenal

                                                By Fahrrad

                                                from Brooklyn

                                                Verified Buyer

                                                Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                                My first printer. Truly phenomenal rendition of colors, including color transitions, especially very dark tones are beautiful with a lot of detail still recognizable. This printer is amazing. Not cheap, but money well spent. Seeing a large print of a good photograph taken with a great camera printed with the right paper will blow you away.

                                                Share this review

                                                (2 of 4 customers found this review helpful)

                                                 
                                                5.0

                                                Great Printer,great prints

                                                By Dave

                                                from Lake Murray, SC

                                                About Me Midrange Shopper

                                                Verified Buyer

                                                Pros

                                                • Quality Archival Printing

                                                Cons

                                                • Needs Constant Cleaning

                                                Best Uses

                                                  Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                                  I take HDR and panoramic photographs.
                                                  This printer's output is exceptional. The colors and detail are vivid. Roll paper cutting is a breeze.Epson's pigment inkset is complimented with quality papers. I achieve great results with the Hot Press and Cold Press matte papers for photos and fine art reproductions(think giclee). Black and white prints are exceptional with true blacks.
                                                  With care and continual mantenance, print head clogs can be held at bay.
                                                  This printer is for those that strive for high end archival printing and reproductions.

                                                  • I Am A:
                                                  • Family Young Kids

                                                  Share this review

                                                  (22 of 22 customers found this review helpful)

                                                   
                                                  3.0

                                                  update of my review from 2 1/2 years ago

                                                  By wafer

                                                  from NJ/FL

                                                  About Me Quality Oriented

                                                  Pros

                                                  • Easy To Set Up
                                                  • Easy To Use
                                                  • Excellent Print Quality

                                                  Cons

                                                  • Likely To Break Down
                                                  • Very High Maintenance

                                                  Best Uses

                                                  • Frequent Use

                                                  Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                                  I purchased the Epson 4900 from B&H in January of 2011. I gave it a 5 star review at that time relating to the stellar putput the printer delivered. After 2 1/2 years of a lot of use, I still feel the same about the excellent quality of output. There is however a problem relating to clogged ink paths on this model which I have experienced to a greater degree with the passage of time. I have used the printer over periods of up to 4 months of regular use with constant output and no clogging. This unit needs to be operated on a regular basis, preferably daily or every few days, to avoid clogging of the ink paths. From my experience you cannot leave this product unattended when you go away on trips or vacations for any period of time without having problems. Until recently I have been able to get the clogs remidied with cleanings. I have just returned after being away for a couple of months. This time the problem has not been rectified with cleaning methods and waiting times. This time it looks like the unit is not coming back without a major repair investment. It would probably be more cost effective to purchase a new printer than to repair this one.
                                                  I suppose I can sum up this printer as a product that, when it works, exceeded my original expectations. It is a very high maintenance printer relating to its needs to function as it should. If you can give it the constant attention it requires, it works as expected. Unfortunately if you travel or have to leave the printer idle for any length of time, eventually it will not hold up. Given the length of time I have the printer and the costs associated, I did expect much more longevity out of it. I do not feel the Epson extended warranties are cost effective for this product, however I now understand why they charge so much for them. There are just too many variables which lead to failure of this product for me to recommend it anymore unless you can give it the daily attention it needs.

                                                  • Primary use:
                                                  • Business

                                                  Share this review

                                                  (2 of 5 customers found this review helpful)

                                                   
                                                  5.0

                                                  Epic printer for the price

                                                  By Syrious

                                                  from Dallas, TX

                                                  About Me Quality Oriented

                                                  Verified Buyer

                                                  Pros

                                                  • Color Gamut
                                                  • Easy To Set Up
                                                  • Excellent Print Quality
                                                  • Fast Operation

                                                  Cons

                                                  • Large Footprint
                                                  • Pricey Replacement Ink

                                                  Best Uses

                                                  • Photos and Graphics
                                                  • Story Boards And Cads

                                                  Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                                  Using this in conjuction with CGS Oris RIP tuner to match CADs and fabric swatches.

                                                  This printer is amazingly affordable, plus the addition of the two colors and the HDR ink are miles above the Epson 4880 model. In comparison the ink costs are a little higher and the overall footprint of the printer is larger than the 4880, but I think the saturation levels with the addition of the new inks will allow for much better vibrance and clarity on my print outs.

                                                  I must say, that I searched high and low for this product INSTOCK, and B&H was the ONLY vendor able to make this happen for me, what a life saver!

                                                  • Primary use:
                                                  • Business

                                                  Share this review

                                                  (0 of 6 customers found this review helpful)

                                                   
                                                  5.0

                                                  another great product from epson

                                                  By randya

                                                  from anaheim, ca

                                                  About Me Quality Oriented

                                                  Verified Buyer

                                                  Pros

                                                  • Easy To Set Up

                                                  Cons

                                                    Best Uses

                                                    • Photos and Graphics

                                                    Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                                    one word - wow!

                                                    • Primary use:
                                                    • Business

                                                    Share this review

                                                    (1 of 3 customers found this review helpful)

                                                     
                                                    5.0

                                                    Beautiful prints right out of the box

                                                    By KC

                                                    from Liberty KY

                                                    About Me Quality Oriented

                                                    Verified Buyer

                                                    Pros

                                                    • Easy To Set Up
                                                    • Excellent Print Quality

                                                    Cons

                                                      Best Uses

                                                      • Photos and Graphics

                                                      Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                                      Right out of the shipping box, followed the assembly and connected using USB. I printed a beautiful 8x10. Very nice ++. So...let's do something hard. I used 7 year old roll paper, 13 inches to print a 13 by 20 and it too was perfect +++. I am letting the printer manage it colors and its doing fine. The software install is straight forward (Windows 7).
                                                      The Stylus Pro 4900 is enormous in size. I knew it was bigger than others, but this is really big. Shipping weight was 143lbs. It needs its own table.

                                                      • Primary use:
                                                      • Personal

                                                      Share this review

                                                      (21 of 22 customers found this review helpful)

                                                       
                                                      1.0

                                                      inkjet clogging major issue

                                                      By joker

                                                      from Los Angeles, CA

                                                      About Me Quality Oriented

                                                      Pros

                                                      • Easy To Set Up
                                                      • Easy To Use
                                                      • Excellent Print Quality
                                                      • Fast Operation

                                                      Cons

                                                      • Pricey Replacement Ink
                                                      • Unreliable

                                                      Best Uses

                                                      • Photos and Graphics
                                                      • Professional Documents

                                                      Comments about Epson Stylus Pro 4900 Inkjet Printer:

                                                      I purchased this printer during the rebate promotion back last year. Prior to this printer I used a epson r2400 and had great experience, which is why I had such confidence getting this printer to perform at a higher level. So far, when the printer works, the print is a work of art. But unfortunately, this inkjet cloggs so bad that my barely one year old print head had to be replaced (for about 1300 including labor). I've tried a number of methods on my own and purchased expensive empty cartridges to try to fill them with cleaning liquid to clean the head, but none worked. My disappointment with this printer is beyond words. I sincerely hope none of you will have to go through this.

                                                      • Primary use:
                                                      • Personal

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