REVIEW SNAPSHOT®

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BrotherHL-5470DW Wireless Monochrome Laser Printer
 
4.5

(based on 24 reviews)

Ratings Distribution

  • 5 Stars

     

    (17)

  • 4 Stars

     

    (4)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (0)

86%

of respondents would recommend this to a friend.

Pros

  • Fast (12)
  • Sharp detail (12)
  • Efficient (10)
  • Fast print time (5)
  • Quiet (5)

Cons

  • Noisy (4)

Best Uses

  • Home (10)
  • Office (8)
  • Everyday documents (4)
  • Dorm (3)
  • High volume printing (3)
    • Reviewer Profile:
    • Frequent user (12), Infrequent user (6), Heavy duty user (3)
    • Primary use:
    • Personal (3)

Most Liked Positive Review

 

Much better than I though!

I bought this printer to replace an 15 year old TI Postscript laser printer. I thought the wireless and Ethernet connectivity and duplex printing would be a plus and allow me to use the...Read complete review

I bought this printer to replace an 15 year old TI Postscript laser printer. I thought the wireless and Ethernet connectivity and duplex printing would be a plus and allow me to use the printer with my tablets as well as my other computers. I set it up on the Ethernet connection and used the browser interface to configure the wireless input. The unit switches between the two automatically. I setup my tablets to print wireless while my other computers use the wired network. I was also able to set up printing from a Ubuntu linux laptop. I setup the printer to print duplex, save toner, reduce curl and operate quietly. In it's fastest mode the printer is noisy, but so was the TI. I only have two weeks experience with this printer and have not yet explored all it's features, but so far it is great.

VS

Most Liked Negative Review

 

Great Printer, if it works

The print quality and speed is excellent. The printer seems well built and has had no hiccups with paper handling.

This printer only gets a 3-star review because I had a terrible...Read complete review

The print quality and speed is excellent. The printer seems well built and has had no hiccups with paper handling.

This printer only gets a 3-star review because I had a terrible experience with Brother's support team. They advertise Google Cloud Print, but when I followed the instructions to set it up, it didn't work and gave me a useless error message. The Brother support team tried to tell me it wasn't their problem, then finally admitted that it was, but that they had no way of figuring out what went wrong because the printer does not report any diagnostic information besides "Error". After days of back-and-forth with support, I finally found an online forum of disgruntled Brother printer users who had figured out workarounds for several reasons why Google Cloud Print might not work, which helped me get it working, although not optimally.

So the printer hardware and initial wireless setup (except for CloudPrint) gets 5 stars. I love it. But Brother loses one point for their lousy Google Cloud Print support (there are a lot of gotchas which people have discovered that Brother hasn't done anything to fix), and another for the poor support experience.

Reviewed by 24 customers

Displaying reviews 1-20

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4.0

HL-5470 Speedy for its size

By DS

from Fairfax, VA

About Me Frequent User

Verified Buyer

Pros

  • Efficient

Cons

    Best Uses

    • Home
    • Office

    Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

    This is a workhorse of a printer. Has lasted several years, is efficient with toner use and pretty quick and durable. Would recommend.

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    5.0

    Fast but loud

    By Auction office

    from Baltimore, MD

    About Me Frequent User

    Verified Buyer

    Pros

    • Efficient
    • Fast

    Cons

    • Noisy

    Best Uses

    • Dorm
    • Home
    • Office

    Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

    Bought to replace an old HP 1320 printer. Sees moderate to heavy use and has had no problems. Easy set-up. Printer is louder than you expect, but not disturbingly do. Print speed is fast.

    No issues in first month of use, and the price was extremely affordable and came with free next-day shipping.

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    5.0

    Good and fast machine

    By Lee

    from Maryland

    About Me Frequent User

    Verified Buyer

    Pros

    • Efficient
    • Fast
    • Quiet
    • Sharp Detail

    Cons

    • Flimsy

    Best Uses

    • Home
    • Office

    Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

    This is the second Brother HL-5470DW laser printer I've purchased. Use it for my accounting practice. One of the fastest I've seen for the cost. Not as sturdy as the HL-5250DN I put in service in 2008.

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    5.0

    Great for small business

    By Dcmiller1987

    from Sanford, NC

    Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

    I got this for my wife's screen printing business and she loves it. Best printer to date for the work that she does. Prints on all different types of paper pretty good.

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    5.0

    Very fast, cheap and great prints!

    By TNT

    from San Jose

    About Me Frequent User

    Verified Buyer

    Pros

    • Efficient
    • Fast
    • Sharp Detail

    Cons

      Best Uses

      • Office

      Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

      Prints fast.
      Prints cheap.
      and lasts a long time.

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      2.0

      Excellent Printer - Difficult Wireless install

      By lds2k

      from Westchester County New York

      About Me Frequent User

      Verified Buyer

      Pros

        Cons

          Best Uses

          • Home

          Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

          The printer prints fast and duplexes as it should.The Wireless instructions are confusing and almost not usable. It took a call to service each time I connected a differenct device. I also own an Epson wireless color printers. It's was simple to install

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          5.0

          Excellent choice

          By Janet

          from Lenxo, MA

          About Me Heavy Duty User

          Verified Buyer

          Pros

          • Efficient
          • Fast
          • Quiet
          • Sharp Detail

          Cons

            Best Uses

            • Office

            Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

            After years of HP printers, my husband recommended that I get this Brother printer. I am switching from an all-PC office to an all-Mac office, and this printer made that switch very easy. It's wonderfully simple, easy to use, and I think my overall productivity has increased. (Also the price was excellent, considering the printer's size and speed!)

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            5.0

            Very Good

            By JB

            from Los Angeles,CA

            Verified Buyer

            Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

            I use it with my Mac. It works good and it is very fast. Definitely worth the money. For some reason on wireless connection it doesn't print PDF's.

            • Was this a gift?:
            • No

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            5.0

            Happy Camper Here

            By budgall

            from East Bay, CA

            Verified Buyer

            Pros

            • Big bang for the buck
            • Speed

            Cons

              Best Uses

                Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

                My prior Brother Color Laser died after 6 years of heavy use. Decided that color was nice but not needed so I opted for the HL-5470. I am very happy with the speed and quality and do not miss the color. This will my 3rd Brother. Love the quality.

                • Was this a gift?:
                • No

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                5.0

                Glad I made the decision to purchase

                By grace

                from Toccoa, GA

                About Me Frequent User

                Verified Buyer

                Pros

                • Fast
                • Quiet
                • Sharp Detail

                Cons

                  Best Uses

                  • High-Volume Printing
                  • Office

                  Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

                  The quality and speed at which this printer performed is exceptional.

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                  (1 of 1 customers found this review helpful)

                   
                  3.0

                  Great Printer, if it works

                  By Mark

                  from San Diego, CA

                  About Me Infrequent User

                  Verified Buyer

                  Pros

                  • Durable construction
                  • Easy To Set Up
                  • Fast Print Time

                  Cons

                  • Poor Support

                  Best Uses

                    Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

                    The print quality and speed is excellent. The printer seems well built and has had no hiccups with paper handling.

                    This printer only gets a 3-star review because I had a terrible experience with Brother's support team. They advertise Google Cloud Print, but when I followed the instructions to set it up, it didn't work and gave me a useless error message. The Brother support team tried to tell me it wasn't their problem, then finally admitted that it was, but that they had no way of figuring out what went wrong because the printer does not report any diagnostic information besides "Error". After days of back-and-forth with support, I finally found an online forum of disgruntled Brother printer users who had figured out workarounds for several reasons why Google Cloud Print might not work, which helped me get it working, although not optimally.

                    So the printer hardware and initial wireless setup (except for CloudPrint) gets 5 stars. I love it. But Brother loses one point for their lousy Google Cloud Print support (there are a lot of gotchas which people have discovered that Brother hasn't done anything to fix), and another for the poor support experience.

                    • Primary use:
                    • Personal

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                    (1 of 1 customers found this review helpful)

                     
                    4.0

                    Printer excellent, but setup confusing.

                    By john

                    from Salem, Virginia

                    About Me Frequent User

                    Verified Buyer

                    Pros

                    • Compact Design
                    • Double-sided printing
                    • Fast Print Time
                    • Sharp detail
                    • Speed Size Versatility

                    Cons

                    • Instructions Incomplete
                    • Wireless Setup Confusing

                    Best Uses

                    • Everyday documents

                    Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

                    I like the size, the foorprint, the speed, and the double-sided printing. One reason I bought it was to be able to print from smart phones and tablets as well as wirelessly from laptop. I had some surprises as I got them all going.

                    I got an education when I tried to print from all the remote devices. I found out that all computers using the printer must have the print driver for this computer installed. I also found that to print from an Android tablet (Samsung), I had to download and install a Brother app from Google Play. No big deal - and it was quick and works ok except you have to go to the app to print instead of printing from whatever app you're in (your e-mail, for example).

                    Not a huge issue and it may be true of all printers.

                    The instructions for installing the printer and using it wirelessly and with remote devices were not very comprehensive or and were somewhat incomplete in my opinion.

                    However, my call to Brother support cleared up the confusing issues of printing from my laptop (must have drivers installed) and printing from a tablet.

                    Really seems to be working well now that I've cleared up the issues.

                    • Primary use:
                    • Personal

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                    5.0

                    Great Wireless Monochrome Laser Printer

                    By midika

                    from North West NJ

                    About Me Frequent User

                    Verified Buyer

                    Pros

                    • Compact Design
                    • Easy To Set Up
                    • Fast Print Time
                    • Sharp detail

                    Cons

                      Best Uses

                      • Everyday documents
                      • Professional Documents

                      Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

                      For my home office. Small footprint, easy set up, stylish, fast & sharp.

                      • Primary use:
                      • Business

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                      5.0

                      Very fast and quiet and very good value!

                      By TNT

                      from San Jose

                      About Me Heavy Duty User

                      Verified Buyer

                      Pros

                      • Easy To Set Up
                      • Easy To Use
                      • Fast Print Time
                      • Low toner consumption
                      • Sharp detail

                      Cons

                        Best Uses

                        • Everyday documents
                        • Professional Documents

                        Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

                        Very fast and quiet and very good value! Also, toner is compatible with my MFC and is very cheap to replace.

                        • Primary use:
                        • Business

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                        4.0

                        Laser Printer

                        By pman

                        from RSM, CA

                        About Me Infrequent User

                        Verified Buyer

                        Pros

                        • Compact Design
                        • Fast Print Time
                        • Sharp detail

                        Cons

                        • Hard Setup

                        Best Uses

                        • Everyday documents

                        Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

                        Home use
                        wireless
                        not the easiest to connect to the computer. I would've given it 5 stars, but it took some time and computer know how to get it connected to my mac

                        • Primary use:
                        • Personal

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                        (2 of 2 customers found this review helpful)

                         
                        5.0

                        I would buy this product again!

                        By Tom

                        from Newark, DE

                        About Me Infrequent User

                        Verified Buyer

                        Pros

                        • Fast
                        • Quiet
                        • Sharp Detail

                        Cons

                          Best Uses

                          • Dorm
                          • Home
                          • Office

                          Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

                          I bought the printer for home use and it is used on an occasional basis. I leave it turned on and it remains in the sleep mode when not printing. It took a little effort to follow the set up instructions but was able to complete it in about 20 minutes. I have two iPads and an iMac in the house and they all print effortlessly to the printer. It is extremely quiet in the sleep mode and prints very high quality one or two sided documents from any of our Apple products which are all connected wireless to our router. I really like the quality of the printer and the copies it produces and would recommend this printer to anyone who would like a reliable, high quality and affordable wireless printer.

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                          5.0

                          Good, Home, Light-Use Printer

                          By TBrown242

                          from Eugene, OR

                          About Me Infrequent User

                          Verified Buyer

                          Pros

                          • Efficient

                          Cons

                          • Noisy

                          Best Uses

                          • Home

                          Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

                          I needed a home printer that didn't break the bank with equipment or toner pricing. My deal breakers were that it had to be wireless, laser, duplex and decent pricing for supplies.

                          After much research and price comparison, this one came closest to needs in my price range. It is very noisy, but easy to use and functions well. This website had the best pricing I could find at the time.

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                          (1 of 1 customers found this review helpful)

                           
                          5.0

                          this WORKING MANS PRINTER WORKS

                          By superfoodie

                          from Patagonia, AZ

                          About Me Heavy Duty User

                          Verified Buyer

                          Pros

                          • This Printed Rocks

                          Cons

                          • I Did Not By In Sooner

                          Best Uses

                          • Work

                          Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

                          It took me 23 minutes (timed) to install this printer in our shipping warehouse. The warehouse manager just stared at me in disbelieve that it was so fast, to install, wire admin and register.

                          From the first print this has been a thing of beauty in a work environment. IF it can handle a dirty, dusty warehouse in Arizona it can work anywhere.

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                          (1 of 1 customers found this review helpful)

                           
                          5.0

                          I should have bought it long time ago

                          By UM45

                          from San Diego, ca

                          About Me Frequent User

                          Verified Buyer

                          Pros

                          • Accurate Colors
                          • Efficient
                          • Fast
                          • Sharp Detail

                          Cons

                          • Noisy

                          Best Uses

                          • High-Volume Printing
                          • Home

                          Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

                          I bought the printer for my wife for school works and she prints and prints and never run out of ink. It prints also wirelessly fast from ipad and PC. I have some difficulties print from my android phone.

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                          (3 of 4 customers found this review helpful)

                           
                          5.0

                          Much better than I though!

                          By BobL

                          from West Rockhill, PA

                          About Me Frequent User

                          Verified Buyer

                          Pros

                          • Efficient
                          • Fast
                          • Sharp Detail

                          Cons

                            Best Uses

                            • Home
                            • Office

                            Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

                            I bought this printer to replace an 15 year old TI Postscript laser printer. I thought the wireless and Ethernet connectivity and duplex printing would be a plus and allow me to use the printer with my tablets as well as my other computers. I set it up on the Ethernet connection and used the browser interface to configure the wireless input. The unit switches between the two automatically. I setup my tablets to print wireless while my other computers use the wired network. I was also able to set up printing from a Ubuntu linux laptop. I setup the printer to print duplex, save toner, reduce curl and operate quietly. In it's fastest mode the printer is noisy, but so was the TI. I only have two weeks experience with this printer and have not yet explored all it's features, but so far it is great.

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