REVIEW SNAPSHOT®

by PowerReviews
BrotherHL-5470DW Wireless Monochrome Laser Printer
 
4.4

(based on 14 reviews)

Ratings Distribution

  • 5 Stars

     

    (9)

  • 4 Stars

     

    (3)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (0)

86%

of respondents would recommend this to a friend.

Pros

  • Sharp detail (8)
  • Fast (7)
  • Efficient (5)
  • Fast print time (5)
  • Compact (3)

Cons

  • Noisy (3)

Best Uses

  • Home (6)
  • Everyday documents (4)
    • Reviewer Profile:
    • Frequent user (6), Infrequent user (6)
    • Primary use:
    • Personal (3)

Most Liked Positive Review

 

Printer excellent, but setup confusing.

I like the size, the foorprint, the speed, and the double-sided printing. One reason I bought it was to be able to print from smart phones and tablets as well as wirelessly from...Read complete review

I like the size, the foorprint, the speed, and the double-sided printing. One reason I bought it was to be able to print from smart phones and tablets as well as wirelessly from laptop. I had some surprises as I got them all going.

I got an education when I tried to print from all the remote devices. I found out that all computers using the printer must have the print driver for this computer installed. I also found that to print from an Android tablet (Samsung), I had to download and install a Brother app from Google Play. No big deal - and it was quick and works ok except you have to go to the app to print instead of printing from whatever app you're in (your e-mail, for example).

Not a huge issue and it may be true of all printers.

The instructions for installing the printer and using it wirelessly and with remote devices were not very comprehensive or and were somewhat incomplete in my opinion.

However, my call to Brother support cleared up the confusing issues of printing from my laptop (must have drivers installed) and printing from a tablet.

Really seems to be working well now that I've cleared up the issues.

VS

Most Liked Negative Review

 

Great Printer, if it works

The print quality and speed is excellent. The printer seems well built and has had no hiccups with paper handling.

This printer only gets a 3-star review because I had a terrible...Read complete review

The print quality and speed is excellent. The printer seems well built and has had no hiccups with paper handling.

This printer only gets a 3-star review because I had a terrible experience with Brother's support team. They advertise Google Cloud Print, but when I followed the instructions to set it up, it didn't work and gave me a useless error message. The Brother support team tried to tell me it wasn't their problem, then finally admitted that it was, but that they had no way of figuring out what went wrong because the printer does not report any diagnostic information besides "Error". After days of back-and-forth with support, I finally found an online forum of disgruntled Brother printer users who had figured out workarounds for several reasons why Google Cloud Print might not work, which helped me get it working, although not optimally.

So the printer hardware and initial wireless setup (except for CloudPrint) gets 5 stars. I love it. But Brother loses one point for their lousy Google Cloud Print support (there are a lot of gotchas which people have discovered that Brother hasn't done anything to fix), and another for the poor support experience.

Reviewed by 14 customers

Sort by

Displaying reviews 1-14

Back to top

 
3.0

Great Printer, if it works

By Mark

from San Diego, CA

About Me Infrequent User

Verified Buyer

Pros

  • Durable construction
  • Easy To Set Up
  • Fast Print Time

Cons

  • Poor Support

Best Uses

    Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

    The print quality and speed is excellent. The printer seems well built and has had no hiccups with paper handling.

    This printer only gets a 3-star review because I had a terrible experience with Brother's support team. They advertise Google Cloud Print, but when I followed the instructions to set it up, it didn't work and gave me a useless error message. The Brother support team tried to tell me it wasn't their problem, then finally admitted that it was, but that they had no way of figuring out what went wrong because the printer does not report any diagnostic information besides "Error". After days of back-and-forth with support, I finally found an online forum of disgruntled Brother printer users who had figured out workarounds for several reasons why Google Cloud Print might not work, which helped me get it working, although not optimally.

    So the printer hardware and initial wireless setup (except for CloudPrint) gets 5 stars. I love it. But Brother loses one point for their lousy Google Cloud Print support (there are a lot of gotchas which people have discovered that Brother hasn't done anything to fix), and another for the poor support experience.

    • Primary use:
    • Personal

    Share this review

     
    4.0

    Printer excellent, but setup confusing.

    By john

    from Salem, Virginia

    About Me Frequent User

    Verified Buyer

    Pros

    • Compact Design
    • Double-sided printing
    • Fast Print Time
    • Sharp detail
    • Speed Size Versatility

    Cons

    • Instructions Incomplete
    • Wireless Setup Confusing

    Best Uses

    • Everyday documents

    Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

    I like the size, the foorprint, the speed, and the double-sided printing. One reason I bought it was to be able to print from smart phones and tablets as well as wirelessly from laptop. I had some surprises as I got them all going.

    I got an education when I tried to print from all the remote devices. I found out that all computers using the printer must have the print driver for this computer installed. I also found that to print from an Android tablet (Samsung), I had to download and install a Brother app from Google Play. No big deal - and it was quick and works ok except you have to go to the app to print instead of printing from whatever app you're in (your e-mail, for example).

    Not a huge issue and it may be true of all printers.

    The instructions for installing the printer and using it wirelessly and with remote devices were not very comprehensive or and were somewhat incomplete in my opinion.

    However, my call to Brother support cleared up the confusing issues of printing from my laptop (must have drivers installed) and printing from a tablet.

    Really seems to be working well now that I've cleared up the issues.

    • Primary use:
    • Personal

    Share this review

     
    5.0

    Great Wireless Monochrome Laser Printer

    By midika

    from North West NJ

    About Me Frequent User

    Verified Buyer

    Pros

    • Compact Design
    • Easy To Set Up
    • Fast Print Time
    • Sharp detail

    Cons

      Best Uses

      • Everyday documents
      • Professional Documents

      Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

      For my home office. Small footprint, easy set up, stylish, fast & sharp.

      • Primary use:
      • Business

      Share this review

       
      5.0

      Very fast and quiet and very good value!

      By TNT

      from San Jose

      About Me Heavy Duty User

      Verified Buyer

      Pros

      • Easy To Set Up
      • Easy To Use
      • Fast Print Time
      • Low toner consumption
      • Sharp detail

      Cons

        Best Uses

        • Everyday documents
        • Professional Documents

        Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

        Very fast and quiet and very good value! Also, toner is compatible with my MFC and is very cheap to replace.

        • Primary use:
        • Business

        Share this review

         
        4.0

        Laser Printer

        By pman

        from RSM, CA

        About Me Infrequent User

        Verified Buyer

        Pros

        • Compact Design
        • Fast Print Time
        • Sharp detail

        Cons

        • Hard Setup

        Best Uses

        • Everyday documents

        Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

        Home use
        wireless
        not the easiest to connect to the computer. I would've given it 5 stars, but it took some time and computer know how to get it connected to my mac

        • Primary use:
        • Personal

        Share this review

         
        5.0

        I would buy this product again!

        By Tom

        from Newark, DE

        About Me Infrequent User

        Verified Buyer

        Pros

        • Fast
        • Quiet
        • Sharp Detail

        Cons

          Best Uses

          • Dorm
          • Home
          • Office

          Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

          I bought the printer for home use and it is used on an occasional basis. I leave it turned on and it remains in the sleep mode when not printing. It took a little effort to follow the set up instructions but was able to complete it in about 20 minutes. I have two iPads and an iMac in the house and they all print effortlessly to the printer. It is extremely quiet in the sleep mode and prints very high quality one or two sided documents from any of our Apple products which are all connected wireless to our router. I really like the quality of the printer and the copies it produces and would recommend this printer to anyone who would like a reliable, high quality and affordable wireless printer.

          Share this review

           
          5.0

          Good, Home, Light-Use Printer

          By TBrown242

          from Eugene, OR

          About Me Infrequent User

          Verified Buyer

          Pros

          • Efficient

          Cons

          • Noisy

          Best Uses

          • Home

          Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

          I needed a home printer that didn't break the bank with equipment or toner pricing. My deal breakers were that it had to be wireless, laser, duplex and decent pricing for supplies.

          After much research and price comparison, this one came closest to needs in my price range. It is very noisy, but easy to use and functions well. This website had the best pricing I could find at the time.

          Share this review

           
          5.0

          this WORKING MANS PRINTER WORKS

          By superfoodie

          from Patagonia, AZ

          About Me Heavy Duty User

          Verified Buyer

          Pros

          • This Printed Rocks

          Cons

          • I Did Not By In Sooner

          Best Uses

          • Work

          Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

          It took me 23 minutes (timed) to install this printer in our shipping warehouse. The warehouse manager just stared at me in disbelieve that it was so fast, to install, wire admin and register.

          From the first print this has been a thing of beauty in a work environment. IF it can handle a dirty, dusty warehouse in Arizona it can work anywhere.

          Share this review

           
          5.0

          I should have bought it long time ago

          By UM45

          from San Diego, ca

          About Me Frequent User

          Verified Buyer

          Pros

          • Accurate Colors
          • Efficient
          • Fast
          • Sharp Detail

          Cons

          • Noisy

          Best Uses

          • High-Volume Printing
          • Home

          Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

          I bought the printer for my wife for school works and she prints and prints and never run out of ink. It prints also wirelessly fast from ipad and PC. I have some difficulties print from my android phone.

          Share this review

          (0 of 1 customers found this review helpful)

           
          5.0

          Much better than I though!

          By BobL

          from West Rockhill, PA

          About Me Frequent User

          Verified Buyer

          Pros

          • Efficient
          • Fast
          • Sharp Detail

          Cons

            Best Uses

            • Home
            • Office

            Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

            I bought this printer to replace an 15 year old TI Postscript laser printer. I thought the wireless and Ethernet connectivity and duplex printing would be a plus and allow me to use the printer with my tablets as well as my other computers. I set it up on the Ethernet connection and used the browser interface to configure the wireless input. The unit switches between the two automatically. I setup my tablets to print wireless while my other computers use the wired network. I was also able to set up printing from a Ubuntu linux laptop. I setup the printer to print duplex, save toner, reduce curl and operate quietly. In it's fastest mode the printer is noisy, but so was the TI. I only have two weeks experience with this printer and have not yet explored all it's features, but so far it is great.

            Share this review

             
            4.0

            Only minor surprises

            By hope2select

            from San Diego County

            About Me Frequent User

            Verified Buyer

            Pros

            • Efficient
            • Fast
            • Quiet

            Cons

            • Tricky To Install

            Best Uses

            • Dorm
            • Home

            Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

            The installation guide is fantastic and setup was pretty smooth but very time consuming as the software took a long time to recognize that the printer had been plugged into a USB port.

            In addition, it was a bit tricky to install the recommended XPS driver for Windows Vista and Windows 7.

            Share this review

             
            5.0

            give it a try and you will like it

            By um

            from san diego california

            About Me Infrequent User

            Verified Buyer

            Pros

            • Accurate Colors
            • Efficient
            • Fast

            Cons

              Best Uses

              • Home

              Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

              Easy to set up and print wirelessly with pc, ipad, and galaxy phones. It prints super fast and the text comes nicely. I have n't had laser printer at home before. It's so convenient and I'm less worried about ink being dry out when I need printing occasionally.

              Share this review

              (1 of 1 customers found this review helpful)

               
              2.0

              No go on first attempt

              By Taylor B

              from San Antonio, TX

              About Me Infrequent User

              Verified Buyer

              Pros

              • Fast
              • Sharp Detail

              Cons

                Best Uses

                  Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

                  I purchased this printer because it seems to be a great value. It has terrific specs, especially the wireless support, considering its cost. But upon receiving it and setting it up, it has demonstrated a fatal flaw. It blows my 20 amp circuit breakers no matter what breaker its on, even when all other loads on that circuit are removed. I'm hoping I just received a dud. I will try to update this review after I get the replacement; I'm going to give this model a second chance. B&H was of course very easy to deal with in the exchange process.

                  Share this review

                   
                  5.0

                  Fast and sleek

                  By MARSHILLREALTY

                  from Georgetown, TX

                  About Me Frequent User

                  Verified Buyer

                  Pros

                  • Fast

                  Cons

                  • Noisy

                  Best Uses

                  • High-Volume Printing

                  Comments about Brother HL-5470DW Wireless Monochrome Laser Printer:

                  Easy to set up, Love it so far. Prints fast and love the high-capacity toner.

                  Share this review