REVIEW SNAPSHOT®

by PowerReviews
Apple21.5" iMac Desktop Computer
 
4.8

(based on 92 reviews)

Ratings Distribution

  • 5 Stars

     

    (78)

  • 4 Stars

     

    (11)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (0)

99%

of respondents would recommend this to a friend.

Pros

  • Great display (83)
  • Easy to set up (81)
  • Fast (79)
  • Quiet (67)
  • Great software (45)

Cons

  • Not enough software (11)
  • No extras (4)

Best Uses

  • Home (73)
  • Office (43)
  • Multimedia (35)
  • Gaming (8)
  • Dorm room (6)
    • Reviewer Profile:
    • Tech savvy (45), Multimedia professional (25), Technically challenged (14)

Most Liked Positive Review

 

The Perfect desktop!

Being retired, I wanted a desktop experience that didn't spend a lot of time fiddling with the operating system. I have had iMacs previously, and they have always served me well. The one...Read complete review

Being retired, I wanted a desktop experience that didn't spend a lot of time fiddling with the operating system. I have had iMacs previously, and they have always served me well. The one I was 'retiring' was from 2006, and though it still worked, it was getting extremely slow, and I could not update the OS X past 6.8 because of hardware considerations, so decided to start anew with a brand new iMac and Mountain Lion. I knew from reading the reviews that the optical drive had been eliminated, so included an external Apple super drive (external) in the order. Everything works 'just like it should', and I am extremely happy with my purchase. I am bringing over my previous software applications selectively, and they all have installed without a hitch, sometimes giving me a newer update that I could not take advantage of on the older iMac. The design and display is a 'work of art', and the much increased speed is a pleasure to work with. The bonus software with the purchase was an unexpected addition. These are all 'pros'; I have no 'cons.'

VS

Most Liked Negative Review

 

Pretty, but agonizing to set up

I purchased this computer as an upgrade/replacement for my dad's 7-year-old MacBook. I have an older iMac myself, and both it and the ancient MacBook required little more than unpacking, plugging...Read complete review

I purchased this computer as an upgrade/replacement for my dad's 7-year-old MacBook. I have an older iMac myself, and both it and the ancient MacBook required little more than unpacking, plugging in, and a few minutes' worth of configuration and customizing to be ready for business. This new machine cost me 12 hours of setup time (including about 2 hours on the phone with Apple support, who were very nice, competent, and eventually helpful, though their hands were tied by some insanely stupid company policies preventing them from overriding pointless "security" measures) before the machine was more or less fully functional, though still short of a few benefits promised by the product literature. It was supposed to be possible to import settings and files automagically from "any Mac or Windows PC" but this extravagant promise turned out not to include the 7-year-old MacBook as an acceptable source machine. I had to set up a Dropbox account to move folders one at a time, since the ridiculously complex configuration routines for the new iMac not only failed to create an iCloud account (supposedly a key feature for Mac, and one that would have simplified the file transfers), but locked me out of even attempting to do so for 24 hours because--get this--my Dad's old Apple ID for the MacBook had only one security question enabled, and you MUST answer 3 such questions in order to get a password reset (not surprisingly, 90-year-old Dad couldn't remember the one he set up seven years ago). I suppose it may be simpler to set one of these babies up if it's your first Mac and you're willing to start with a blank, data-free machine, but I suspect that the multiple layers of alleged "security" hoops you must jump through would still make it significantly more painful than seems appropriate for a company that sniffily proclaims itself to be the master of the simple user experience. I will buy a Dell next time.

Reviewed by 92 customers

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3.0

Problems from onset

By secondtooth

from Evansville, IN

About Me Tech Savvy

Verified Buyer

Pros

    Cons

      Best Uses

        Comments about Apple 21.5" iMac Desktop Computer:

        Ordered this iMac from B&H, and shipping and delivery went just fine with no problems. Loved the system (which, of course, was much much faster and quieter than my previous 8-year old iMac desktop)!

        However, after only 5 days of having this computer, I awakened to find the whole thing dead. No power, no screen, nothing at all…

        Spent over a month in repair with a local certified Apple shop, having replaced the Main Logic Board AND damaged BlueTooth/wireless card connectors. Both went out after 5 days? A bit ridiculous from formerly impeccable Apple.

        Hmm. Very disappointed with this Apple purchase. At least it's back home again now, hopefully ready for years of service.

        On a positive note, the 21.5" screen is sharp and clear. Keyboard is small, but quiet, and the whole system runs very quickly, even maintaining my data after prolonged periods away from the computer. It's a really nice desktop, but after my initial troubles, I hesitate to recommend fully.

        Share this review

         
        5.0

        Solid

        By Craichead

        from Denver, Colorado

        About Me Multimedia Professional

        Verified Buyer

        Pros

        • Easy To Set Up
        • Fast
        • Great Display
        • Great Extras
        • Great Software
        • Quiet

        Cons

          Best Uses

          • Home
          • Multimedia
          • Office

          Comments about Apple 21.5" iMac Desktop Computer:

          Our home computer. Reliable day to day machine.

          Share this review

           
          5.0

          awesome customer experience!

          By Chima Dad

          from Morris Plains, NJ

          About Me Tech Savvy

          Verified Buyer

          Pros

          • Easy To Set Up
          • Fast
          • Great Display
          • Great Extras
          • Great Software
          • Quiet

          Cons

            Best Uses

            • Home

            Comments about Apple 21.5" iMac Desktop Computer:

            my iMac arrived the next day with free shipping!!

            Share this review

             
            5.0

            Love it

            By Sunshine2278

            from Boulder, CO

            About Me Work From Home

            Verified Buyer

            Pros

            • Easy To Set Up
            • Fast
            • Great Display
            • Quiet

            Cons

              Best Uses

              • Home
              • Office

              Comments about Apple 21.5" iMac Desktop Computer:

              This is my first Mac, so converting after years of using a PC was very intimidating. The conversion process did take me quite some time, about two weeks of intermittent time each day. Now that everything is set up, and I've been using this computer solely for a few weeks, I'm hooked. There are still some issues for me to work out such as uploading videos from my Sony camera and re-learning keystrokes in Xcel, which I use daily. However, so far so good.

              Share this review

               
              5.0

              Great Machine!

              By Jeff

              from San Francisco

              About Me Tech Savvy

              Verified Buyer

              Pros

              • Easy To Set Up
              • Fast
              • Great Display
              • Quiet

              Cons

                Best Uses

                • Home
                • Multimedia
                • Office

                Comments about Apple 21.5" iMac Desktop Computer:

                The iMac 21.5 exceeded my expectations on Apple's latest all-in-one desktops. The new screen is super sharp even without being a retina and the drive and processor speed are very fast. Its also a very clean looking piece that looks great on any desk especially with the wireless keyboards and mouse.

                The missing DVD drive is a bit of a pain but since most media isn't distributed on DVD anymore, it may not be that big of a deal.

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                5.0

                Easy Imac

                By Always Sunny in Bend

                from Bend, OR

                About Me Tech Savvy

                Verified Buyer

                Pros

                • Easy To Set Up

                Cons

                  Best Uses

                  • Office

                  Comments about Apple 21.5" iMac Desktop Computer:

                  Great price, easy to purchase and came exactly as describe! What more could I ask for? B&H came through again as promised. They will always get my business even though I am across the country.

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                  5.0

                  In love!

                  By Jill K

                  from Bend, Oregon

                  About Me Multimedia Professional, Photographer

                  Verified Buyer

                  Pros

                  • Beautiful Picture
                  • Easy To Set Up
                  • Fast
                  • Great Display
                  • Great Software
                  • Quiet

                  Cons

                  • Not Enough Software

                  Best Uses

                  • Home
                  • Multimedia
                  • Office
                  • PHOTOGRAPHY

                  Comments about Apple 21.5" iMac Desktop Computer:

                  Beautiful picture, crystal clear and perfect for editing my photography! I've lusted after the iMacs for years now and finally bit the bullet--absolutely NO regrets here! Great price, fast shipping (though it arrived a day late, but that was UPS's fault due to weather delays). So very much in love. The only thing I wish were different is the optical drive--I hate that I had to purchase that separately and that I have to plug it in to use it. It's just another extra thing hanging around that I wish were part of the unit, but it's not a deal breaker obviously. I'm a Mac girl through and through!

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                  5.0

                  Apple Perfect

                  By SierraBlue

                  from Miami, FL

                  About Me Tech Savvy

                  Verified Buyer

                  Pros

                  • Easy To Set Up
                  • Fast
                  • Great Display
                  • Great Extras
                  • Quiet

                  Cons

                    Best Uses

                    • Dorm Room
                    • Home
                    • Office

                    Comments about Apple 21.5" iMac Desktop Computer:

                    What can be said about the iMac that hasn't already been said? It's a great machine. What I will say is that I will only buy my Apple computers at B&H. Their team is the greatest and know the product.

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                    5.0

                    ONE GREAT DESKTOP!!!

                    By GJ

                    from Cary, NC

                    About Me Tech Savvy

                    Verified Buyer

                    Pros

                    • Easy To Set Up
                    • Fast
                    • Great Software
                    • Quiet

                    Cons

                      Best Uses

                      • Home

                      Comments about Apple 21.5" iMac Desktop Computer:

                      This is our first Apple and so far we are very pleased with it. We did buy a DVD reader, as we still have a need for such. But as forthe Computer, fast easy to set-up, configure and use. The console is by far the best we have used.

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                      4.0

                      Great value to get started on MAC platfo

                      By Papa Lobes

                      from Chicago IL

                      About Me Multimedia Professional, Technically Challenged

                      Verified Buyer

                      Pros

                      • Easy To Set Up
                      • Fast
                      • Great Display
                      • Great Extras

                      Cons

                        Best Uses

                        • Home

                        Comments about Apple 21.5" iMac Desktop Computer:

                        Perfect as an entry level affordable platform for my college student. Just have to add finial cut pro on and she's ready to get to work.

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                        5.0

                        love this new machine!

                        By jazman

                        from new york

                        About Me Avid Gamer, Multimedia Professional, Technically Challenged, Tech Savvy

                        Verified Buyer
                        Staff Reviewer

                        Pros

                        • Easy To Set Up
                        • Fast
                        • Great Display
                        • Great Extras
                        • Great Software
                        • Quiet

                        Cons

                        • None

                        Best Uses

                        • Gaming
                        • Home
                        • Multimedia

                        Comments about Apple 21.5" iMac Desktop Computer:

                        it is so thin and looks amazing. the screen quality is so clear and sharp. I love the wireless mouse it is so easy to use

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                        5.0

                        Mac is the FACT Jack!

                        By EZ-2 Compute

                        from Texas

                        Comments about Apple 21.5" iMac Desktop Computer:

                        Other operating system has there place and so does the Mac. I love my Mac. You will enjoy your Mac

                        Share this review

                         
                        5.0

                        My Best Purchase Yet!

                        By Bob

                        from East TN

                        About Me Tech Savvy

                        Verified Buyer

                        Pros

                        • Easy To Set Up
                        • Fast
                        • Great Display
                        • Great Software
                        • Os Stability
                        • Quiet

                        Cons

                        • Can't think of any
                        • Can't Think Os Any

                        Best Uses

                        • Home
                        • Multimedia
                        • Office

                        Comments about Apple 21.5" iMac Desktop Computer:

                        I had the Mac Mini before, and was so impressed that I upgraded to the iMac. Will never look back! Have one more PC laptop to replace, and I'll be all Apple, looking forward to that! I use the IMac for general home use, including for my photography. The thing I like best is the stability of the OS..

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                        3.0

                        Pretty, but agonizing to set up

                        By Bigpoodle

                        from Cape Cod MA

                        About Me Tech Savvy

                        Verified Buyer

                        Pros

                        • Fast
                        • Great Display

                        Cons

                        • "magic Mouse" Is Flaky
                        • No Older Airport Support
                        • No Optical Drive
                        • Painful Setup

                        Best Uses

                        • Dorm Room
                        • Home

                        Comments about Apple 21.5" iMac Desktop Computer:

                        I purchased this computer as an upgrade/replacement for my dad's 7-year-old MacBook. I have an older iMac myself, and both it and the ancient MacBook required little more than unpacking, plugging in, and a few minutes' worth of configuration and customizing to be ready for business. This new machine cost me 12 hours of setup time (including about 2 hours on the phone with Apple support, who were very nice, competent, and eventually helpful, though their hands were tied by some insanely stupid company policies preventing them from overriding pointless "security" measures) before the machine was more or less fully functional, though still short of a few benefits promised by the product literature. It was supposed to be possible to import settings and files automagically from "any Mac or Windows PC" but this extravagant promise turned out not to include the 7-year-old MacBook as an acceptable source machine. I had to set up a Dropbox account to move folders one at a time, since the ridiculously complex configuration routines for the new iMac not only failed to create an iCloud account (supposedly a key feature for Mac, and one that would have simplified the file transfers), but locked me out of even attempting to do so for 24 hours because--get this--my Dad's old Apple ID for the MacBook had only one security question enabled, and you MUST answer 3 such questions in order to get a password reset (not surprisingly, 90-year-old Dad couldn't remember the one he set up seven years ago). I suppose it may be simpler to set one of these babies up if it's your first Mac and you're willing to start with a blank, data-free machine, but I suspect that the multiple layers of alleged "security" hoops you must jump through would still make it significantly more painful than seems appropriate for a company that sniffily proclaims itself to be the master of the simple user experience. I will buy a Dell next time.

                          Share this review

                           
                          5.0

                          As usual, excellent!

                          By Bill

                          from Hendersonville, NC

                          About Me Multimedia Professional, Tech Savvy

                          Verified Buyer

                          Pros

                          • Easy To Set Up
                          • Fast
                          • Great Display
                          • Great Extras
                          • Great Software
                          • Quiet

                          Cons

                            Best Uses

                            • Office

                            Comments about Apple 21.5" iMac Desktop Computer:

                            Dealing with B&H could not be better!

                            Share this review

                             
                            5.0

                            21.5 IMAC Desktop Computer by Apple

                            By Katie from the house of the deer

                            from Alden, MI

                            About Me Technically Challenged

                            Verified Buyer

                            Pros

                            • Easy To Set Up
                            • Fast
                            • Great Display
                            • Great Extras
                            • Great Software
                            • Quiet

                            Cons

                              Best Uses

                              • Home
                              • Office

                              Comments about Apple 21.5" iMac Desktop Computer:

                              Love this new MAC. I'm an older artist and love being able to see what I'm doing when I edit photos and work on my website. It's fast, easy and so much better than my old MAC. It's a great fit for my needs. I appreciate it being light weight too. Thank you for the great service at B&H!!!!

                              Share this review

                               
                              5.0

                              A Mac by mail

                              By Home office man

                              from Chattanooga Tn

                              Verified Buyer

                              Pros

                              • Easy To Set Up
                              • Fast
                              • Great Display

                              Cons

                                Best Uses

                                • Home

                                Comments about Apple 21.5" iMac Desktop Computer:

                                Arrived quickly and in great shape. It was packed really well.

                                Share this review

                                 
                                5.0

                                Excellent

                                By Mark

                                from Los Angeles, CA

                                About Me Tech Savvy

                                Verified Buyer

                                Pros

                                • Easy To Set Up
                                • Fast
                                • Great Display
                                • Great Extras
                                • Great Software
                                • Quiet

                                Cons

                                  Best Uses

                                  • Home
                                  • Multimedia
                                  • Office

                                  Comments about Apple 21.5" iMac Desktop Computer:

                                  The product is exactly what I had seen in the ad. and B&H deleivered as promissed. The apple mac is very good computer and I switched from windoows pc. I am happy about the new product. i have no negetive comments about this company or the computer.

                                    Share this review

                                     
                                    5.0

                                    apple is amazing

                                    By mooviemkr

                                    from phoenix,az

                                    About Me Multimedia Professional

                                    Verified Buyer

                                    Pros

                                    • Easy To Set Up

                                    Cons

                                      Best Uses

                                      • Home
                                      • Multimedia
                                      • Office

                                      Comments about Apple 21.5" iMac Desktop Computer:

                                      apple never dissapoints this my 3rd imac

                                      Share this review

                                       
                                      5.0

                                      Beginning a New Love Affair!

                                      By Kolokea from Hawaii

                                      from Manhattan Beach, CA

                                      Verified Buyer

                                      Pros

                                      • Fast
                                      • Great Display
                                      • Great Extras
                                      • Great Software
                                      • Quiet

                                      Cons

                                      • Freezes Up

                                      Best Uses

                                      • Home

                                      Comments about Apple 21.5" iMac Desktop Computer:

                                      My new i Mac was finally set up last night by my nephew who is a computer expert, compared to his 81 year old Aunt! So, the love affair with my new electron wonder is beginning.

                                      I love the large, clean screen with the galactic scene as the back drop. Icons are clear and since I have and i phone and i pad, I'm familiar with most of them.

                                      I love the wireless feature of the keyboard and mouse, plus the fact that I no longer need a USB to hook up with my Belkin wi fi as I had to with my PC.

                                      So far, less than a few hours, I have not discovered what is not great about this product. As time goes on and I become more familiar with it, I may find glitches. But presently the glitches is getting to know my new love and adapting to its demands and quirks!

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