REVIEW SNAPSHOT®

by PowerReviews
PlantronicsBlackwire C720-M Bluetooth Headset
 
4.6

(based on 7 reviews)

Ratings Distribution

  • 5 Stars

     

    (4)

  • 4 Stars

     

    (3)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (0)

100%

of respondents would recommend this to a friend.

Pros

  • Comfortable (3)
  • Compact (3)
  • Easy to use (3)
  • Great sound quality (3)

Cons

    Best Uses

    • Office computer (3)
      • Reviewer Profile:
      • Midrange shopper (3), Quality oriented (3)
      • Primary use:
      • Business (6)

    Reviewed by 7 customers

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    Displaying reviews 1-7

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    5.0

    Performs as specified and needed

    By Mountain climber

    from Tampa, FL

    About Me Midrange Shopper

    Verified Buyer

    Pros

    • Good Value
    • Versatile

    Cons

      Best Uses

        Comments about Plantronics Blackwire C720-M Bluetooth Headset:

        Use the headset with PC mainly for Skype. It folds flat and out of the way. Sound quality is excellent, both ways. It may be a little tight for larger head sizes.

        • Primary use:
        • Business

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        4.0

        "bluetooth" issues likely the sensor

        By Karl

        from Chicago, IL

        About Me Midrange Shopper

        Verified Reviewer

        Pros

        • Bluetooth
        • Usb

        Cons

        • Bad Documentation
        • Tight

        Best Uses

        • Home Office

        Comments about Plantronics Blackwire C720-M Bluetooth Headset:

        I use this as a remote employee for conference calls, GoToMeeting, and Lync. Sound quality both headphones and mic is quite good, build quality is excellent. The unit is a bit bulky and tight even though I am tall with a large but not huge head. Nothing that cant be adapted to, it would be ideal if I only wore these 3 hours a day, but my use is closer to 8 a day (music between calls).

        I had to deactivate the pressure sensor almost immediately because it was too sensitive to shifts. I strongly suspect that a few online reviews I have read elsewhere about bluetooth disconnecting were in fact pressure sensor errors, once i turned off the smart sensors, connection is great. I do wish it were bluetooth 4.0.

        Still this is the only product I know of that lets me have a decent headset for podcasts/music/phonecalls and usb headset for corporate VOIP. Can't complain about the only solution being only above average.

        • Primary use:
        • Business

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        5.0

        Everything great with B&H

        By Jose Tiso

        from Kinnelon, NJ

        About Me Budget Shopper

        Verified Buyer

        Pros

        • Good Value

        Cons

          Best Uses

            Comments about Plantronics Blackwire C720-M Bluetooth Headset:

            I ordered the Blackwire Bluetooth Headset and my experience from the beginning to the end was fabulous. Easy to order online, good price, and received within 2 days. I will definitely order more from B&H.

            • Primary use:
            • Business

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            4.0

            Use for cellphone and Lync

            By Larry3228

            from Columbia, TN

            About Me Midrange Shopper

            Verified Buyer

            Pros

            • Good Sound

            Cons

            • Cannot Wear All Day

            Best Uses

              Comments about Plantronics Blackwire C720-M Bluetooth Headset:

              I work from home for a large company. My department uses Lync almost exclusively to talk, most others use phones. First I connected my bluetooth cellphone headset to my laptop, but the sound quality was poor and the connection spotty. My boss hated it so I had to scratch that solution.
              I went shopping at Plantronics again looking for headset that I could use with both my cell phone and my PC so I wouldn't have to repeadedly switch headsets. The Blackwire C7290-M headset works perfectly for that. It switches automatically between Lync and the cell phone when a call comes in or I make a call. The sound quality is good both directions using USB and Bluetooth. I also use it to listen to music and videos - they sound good to me, but I am not an audiophile.
              It is almost alsyas plugged in, so I have never tested the battery live.
              I can't wear it all day, it pushes against my ears fairly hard so I need to take it off every few hours.
              Overall I am very satisfied with it.

              • Primary use:
              • Business

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              5.0

              Great Headset --Blackwire C720-M Bluetoo

              By ThreeTabbyCats

              from Redmond WA

              About Me Quality Oriented

              Verified Buyer

              Pros

              • Comfortable
              • Compact Design
              • Easy To Use
              • Great Sound Quality
              • Quality Microphone

              Cons

                Best Uses

                • Music and Movies
                • Office Computer

                Comments about Plantronics Blackwire C720-M Bluetooth Headset:

                Best headset I've used. Clear sound, easy set up. Good for Lync meetings and listening to music both.

                Worth the extra money.

                Tried Novero Rockdale before these. They were a disaster. Bluetooth dropped out unpredictably; Lync meetings were choppy and unclear.

                Glad I bought the Blackwire C720-M to replace Novero's sub-par headset.

                Thanks!

                • Primary use:
                • Business
                • Computer Platform:
                • PC

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                4.0

                Solid product. Poor audio input via VoIP

                By rodney

                from NYC

                About Me Quality Oriented

                Verified Buyer

                Pros

                • Added features
                • Comfortable
                • Compact Design
                • Easy To Use
                • Great Sound Quality

                Cons

                • Poor Microphone

                Best Uses

                • Office Computer

                Comments about Plantronics Blackwire C720-M Bluetooth Headset:

                No complaints other that the audio input was extremely low when using GoToMeeting (primary reason for purchase) so I had to take it back.

                • Primary use:
                • Business
                • Computer Platform:
                • Mac

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                5.0

                Good quality - pair fast

                By Alok

                from Dayton, OH

                About Me Quality Oriented

                Verified Buyer

                Pros

                • Added features
                • Comfortable
                • Compact Design
                • Easy To Use
                • Great Sound Quality
                • Quality Microphone

                Cons

                  Best Uses

                  • Home Computer
                  • Mobile Device
                  • Office Computer

                  Comments about Plantronics Blackwire C720-M Bluetooth Headset:

                  Best bluetooth ever used.-Pairs quickly, no hassles with Windows 7-Smart sensor to enable headset only when you wear it.-Clear noise cancellation. I can flush a toilet without other party hearing it on phone.-Charges while using/talking in wired mode.Quality seems that its built to last.

                  • Primary use:
                  • Personal
                  • Computer Platform:
                  • PC

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