REVIEW SNAPSHOT®

by PowerReviews
PlantronicsBlackwire C720-M Bluetooth Headset
 
4.6

(based on 7 reviews)

Ratings Distribution

  • 5 Stars

     

    (4)

  • 4 Stars

     

    (3)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (0)

100%

of respondents would recommend this to a friend.

Pros

  • Comfortable (3)
  • Compact (3)
  • Easy to use (3)
  • Great sound quality (3)

Cons

No Cons

Best Uses

  • Office computer (3)
    • Reviewer Profile:
    • Midrange shopper (3), Quality oriented (3)
    • Primary use:
    • Business (6)

Reviewed by 7 customers

Displaying reviews 1-7

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5.0

Performs as specified and needed

By Mountain climber

from Tampa, FL

About Me Midrange Shopper

Verified Buyer

Pros

  • Good Value
  • Versatile

Cons

    Best Uses

      Comments about Plantronics Blackwire C720-M Bluetooth Headset:

      Use the headset with PC mainly for Skype. It folds flat and out of the way. Sound quality is excellent, both ways. It may be a little tight for larger head sizes.

      • Primary use:
      • Business

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      4.0

      "bluetooth" issues likely the sensor

      By Karl

      from Chicago, IL

      About Me Midrange Shopper

      Verified Reviewer

      Pros

      • Bluetooth
      • Usb

      Cons

      • Bad Documentation
      • Tight

      Best Uses

      • Home Office

      Comments about Plantronics Blackwire C720-M Bluetooth Headset:

      I use this as a remote employee for conference calls, GoToMeeting, and Lync. Sound quality both headphones and mic is quite good, build quality is excellent. The unit is a bit bulky and tight even though I am tall with a large but not huge head. Nothing that cant be adapted to, it would be ideal if I only wore these 3 hours a day, but my use is closer to 8 a day (music between calls).

      I had to deactivate the pressure sensor almost immediately because it was too sensitive to shifts. I strongly suspect that a few online reviews I have read elsewhere about bluetooth disconnecting were in fact pressure sensor errors, once i turned off the smart sensors, connection is great. I do wish it were bluetooth 4.0.

      Still this is the only product I know of that lets me have a decent headset for podcasts/music/phonecalls and usb headset for corporate VOIP. Can't complain about the only solution being only above average.

      • Primary use:
      • Business

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      5.0

      Everything great with B&H

      By Jose Tiso

      from Kinnelon, NJ

      About Me Budget Shopper

      Verified Buyer

      Pros

      • Good Value

      Cons

        Best Uses

          Comments about Plantronics Blackwire C720-M Bluetooth Headset:

          I ordered the Blackwire Bluetooth Headset and my experience from the beginning to the end was fabulous. Easy to order online, good price, and received within 2 days. I will definitely order more from B&H.

          • Primary use:
          • Business

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          4.0

          Use for cellphone and Lync

          By Larry3228

          from Columbia, TN

          About Me Midrange Shopper

          Verified Buyer

          Pros

          • Good Sound

          Cons

          • Cannot Wear All Day

          Best Uses

            Comments about Plantronics Blackwire C720-M Bluetooth Headset:

            I work from home for a large company. My department uses Lync almost exclusively to talk, most others use phones. First I connected my bluetooth cellphone headset to my laptop, but the sound quality was poor and the connection spotty. My boss hated it so I had to scratch that solution.
            I went shopping at Plantronics again looking for headset that I could use with both my cell phone and my PC so I wouldn't have to repeadedly switch headsets. The Blackwire C7290-M headset works perfectly for that. It switches automatically between Lync and the cell phone when a call comes in or I make a call. The sound quality is good both directions using USB and Bluetooth. I also use it to listen to music and videos - they sound good to me, but I am not an audiophile.
            It is almost alsyas plugged in, so I have never tested the battery live.
            I can't wear it all day, it pushes against my ears fairly hard so I need to take it off every few hours.
            Overall I am very satisfied with it.

            • Primary use:
            • Business

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            5.0

            Great Headset --Blackwire C720-M Bluetoo

            By ThreeTabbyCats

            from Redmond WA

            About Me Quality Oriented

            Verified Buyer

            Pros

            • Comfortable
            • Compact Design
            • Easy To Use
            • Great Sound Quality
            • Quality Microphone

            Cons

              Best Uses

              • Music and Movies
              • Office Computer

              Comments about Plantronics Blackwire C720-M Bluetooth Headset:

              Best headset I've used. Clear sound, easy set up. Good for Lync meetings and listening to music both.

              Worth the extra money.

              Tried Novero Rockdale before these. They were a disaster. Bluetooth dropped out unpredictably; Lync meetings were choppy and unclear.

              Glad I bought the Blackwire C720-M to replace Novero's sub-par headset.

              Thanks!

              • Primary use:
              • Business
              • Computer Platform:
              • PC

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              4.0

              Solid product. Poor audio input via VoIP

              By rodney

              from NYC

              About Me Quality Oriented

              Verified Buyer

              Pros

              • Added features
              • Comfortable
              • Compact Design
              • Easy To Use
              • Great Sound Quality

              Cons

              • Poor Microphone

              Best Uses

              • Office Computer

              Comments about Plantronics Blackwire C720-M Bluetooth Headset:

              No complaints other that the audio input was extremely low when using GoToMeeting (primary reason for purchase) so I had to take it back.

              • Primary use:
              • Business
              • Computer Platform:
              • Mac

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              5.0

              Good quality - pair fast

              By Alok

              from Dayton, OH

              About Me Quality Oriented

              Verified Buyer

              Pros

              • Added features
              • Comfortable
              • Compact Design
              • Easy To Use
              • Great Sound Quality
              • Quality Microphone

              Cons

                Best Uses

                • Home Computer
                • Mobile Device
                • Office Computer

                Comments about Plantronics Blackwire C720-M Bluetooth Headset:

                Best bluetooth ever used.-Pairs quickly, no hassles with Windows 7-Smart sensor to enable headset only when you wear it.-Clear noise cancellation. I can flush a toilet without other party hearing it on phone.-Charges while using/talking in wired mode.Quality seems that its built to last.

                • Primary use:
                • Personal
                • Computer Platform:
                • PC

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