REVIEW SNAPSHOT®

by PowerReviews
WD2TB My Passport Ultra Portable Hard Drive (Black)
 
4.7

(based on 118 reviews)

Ratings Distribution

  • 5 Stars

     

    (95)

  • 4 Stars

     

    (16)

  • 3 Stars

     

    (6)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (1)

97%

of respondents would recommend this to a friend.

Pros

  • Quiet (63)
  • Fast (62)
  • Easy to install (56)
  • Reliable (54)
  • Highly compatible (49)

Cons

  • Runs hot (3)

Best Uses

  • High-end multimedia (21)
  • Back-up (17)
  • Additional storage (12)
  • Photo storage (11)
  • Video (9)
    • Reviewer Profile:
    • Frequent user (36), Heavy duty user (35), Power user (9), Casual user (7)
    • Primary use:
    • Personal (53), Business (38)
    • Computer Platform:
    • PC (11), Mac (7)
    • Was this a gift?:
    • No (6)

Most Liked Positive Review

 

2TB My Passport Ultra Portable Hard Driv

I use this drive for back up of my 2TB RAID D drive. I works just fine though a little slow because it is a 5,200 RPM HD. Also, the WD software allows...Read complete review

I use this drive for back up of my 2TB RAID D drive. I works just fine though a little slow because it is a 5,200 RPM HD. Also, the WD software allows another back up, (2 more actually), to an external 2TB hdd from another Manufacturer. The - 1 star isn't really fair because a small, portable drive like this has RPM limits and isn't the same as a 3.5 in drive with a separate power source. Once the initial back up, in my case 1.6 TBs, has run, additional backing up isn't an issue. I only use WD hdds because reliability with other manufacturer's drives hasn't worked out so well for me over the years. Nice, small, & really portable to easily take and use some where else. Quality is WDs usual excellent . WD also has the best customer service of all.

VS

Most Liked Negative Review

 

On my second one with bad results

The USB mount does not work and w=I went trhough 4 cables. WD would not take back the drive. They initially said it was a bad cable. I told them thos was...Read complete review

The USB mount does not work and w=I went trhough 4 cables. WD would not take back the drive. They initially said it was a bad cable. I told them thos was the second drive of the same class that this has happened too. They said it could not be the drive. They are wrong and I would not suppost this brand anymore. I am on to thinderbolt / lacie no more USB. And no WD after the bad support.

Reviewed by 118 customers

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Displaying reviews 1-20

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5.0

Love the hardware encryption feature

By ImageSeers

from San Francisco, CA

About Me Heavy Duty User

Verified Buyer

Pros

  • Hardware Encryption

Cons

  • Not Slim

Best Uses

    Comments about 2TB My Passport Ultra Portable Hard Drive (Black):

    Seagate drives are slimmer, nicer looking and work just as well. I really wanted to get the Seagate - I travel often with many drives and the slim factor is big advantage. But I love the hardware encryption feature in the WD drives. I use it for Photo Editing (with Lightroom) via the USB 3.0 interface and it seems to work fine thus far.

    • Primary use:
    • Business

    Share this review

     
    5.0

    Outstanding technology!

    By Mark

    from San Juan Capistrano, Calif.

    About Me Heavy Duty User

    Verified Buyer

    Pros

    • Easy To Install
    • Fast
    • Highly Compatible
    • Quiet
    • Reliable

    Cons

      Best Uses

      • High-End Multimedia

      Comments about 2TB My Passport Ultra Portable Hard Drive (Blue):

      Classic WD build quality, beautiful finish, fast, USB 3.0, 2TB in a form factor the size of a pack of cigarettes. Who could ask for more?

      • Primary use:
      • Business

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      5.0

      excellent drive

      By dj

      from NY

      Comments about 2TB My Passport Ultra Portable Hard Drive (Black):

      I've been using Western Digital drives for the past 10 years. To date I have been more than satisfied with each purchase. This drive is no exception to the rule. The passport is great due to being pocket sized (roughly the size of a galaxy s4) and fast at the same time. The backup software is easy to use.

      Share this review

       
      5.0

      Works well and is fast

      By Mort

      from Bonsall, CA

      Comments about 2TB My Passport Ultra Portable Hard Drive (Black):

      The external hard drive is compact and has lots of storage space. I've backed up nearly two years worth of photos into the unit and freed up space on my computer hard drive.

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      4.0

      As Advertised

      By JAC

      from TEXAS

      About Me Frequent User

      Verified Buyer

      Pros

      • Usb For Win 7 Nuff Said

      Cons

      • Blah

      Best Uses

      • Blah

      Comments about 2TB My Passport Ultra Portable Hard Drive (Titanium):

      Looks nice. Works as intended. Not packaged very well. Good bubble wrap but only on top side of box, not all around hard-drive package.

      • Primary use:
      • Business

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      5.0

      Top Notch as always

      By Gibbo

      from Erie, PA

      About Me Heavy Duty User

      Verified Buyer

      Pros

      • Easy To Install
      • Fast
      • Highly Compatible
      • Quiet
      • Reliable

      Cons

        Best Uses

          Comments about 2TB My Passport Ultra Portable Hard Drive (Red):

          Use these to back up video and still files. have it set up with "goodsync" and all my files get backed up on a daily basis!

          • Primary use:
          • Business

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          5.0

          Great HD, great price

          By Colorado man

          from Aspen, CO

          About Me Frequent User

          Verified Buyer

          Pros

          • Easy To Install
          • Fast
          • Highly Compatible
          • Quiet
          • Reliable

          Cons

            Best Uses

            • High-End Multimedia

            Comments about 2TB My Passport Ultra Portable Hard Drive (Red):

            I use it to store video and photo, transfers fast, easy access, never had a problem and I've bought 5 of them

            • Primary use:
            • Business

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            5.0

            Great item

            By Ck

            from New Jersey

            Comments about 2TB My Passport Ultra Portable Hard Drive (Blue):

            Just what I needed

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            3.0

            great price

            By Robertdseals

            from Colorado

            Comments about 2TB My Passport Ultra Portable Hard Drive (Titanium):

            Great price and service. But, so far I haven't been able to get the backup to work. So, it might be an expensive paper weight.

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            3.0

            too thick

            By roger

            from diamond bar, ca

            About Me Frequent User

            Verified Buyer

            Pros

            • Easy To Install

            Cons

              Best Uses

                Comments about 2TB My Passport Ultra Portable Hard Drive (Blue):

                The drive works fine but I was misled by the title "ultra portable" and did not check the spec for its thickness. It is thicker than most of the external portable drives I have.

                • Primary use:
                • Personal

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                5.0

                Fantastic Service Great HD

                By Ken

                from Philadelphia, PA

                About Me Heavy Duty User

                Verified Reviewer

                Pros

                • Easy To Install
                • Fast
                • Highly Compatible
                • Quiet
                • Reliable

                Cons

                  Best Uses

                    Comments about 2TB My Passport Ultra Portable Hard Drive (Black):

                    I bought two more of these passports during their last sale. The HD itself works quite well with about 100+MB/s average read/write speeds. I now own 3 2tb passports one of which is already 2 years old and still performing the same as when I purchased it. With this purchase I received one dead passport that would not show up in device manager. This is bound to happen eventually when purchasing any electronics, so I see no reason to fault anyone for that. I contacted B&H and initiated the RMA process. They paid for return shipping and sent a new one out as soon as they received the old one. The package arrived at my home only 1 day after they received my dead drive. The RMA process was fast,painless, and quite simply a breeze compared to many other major online retailers, with very few questions asked. I wrote this review because I am sure there are others like me who hesitate every time they make an online purchase because returns are notoriously painful with many online retailers and often like to pin the blame for a product not working on the consumer. However, I am happy to report B&H has a painless process and I will sleep easy knowing so when I order from them in the future.

                    • Primary use:
                    • Personal

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                    5.0

                    Great small HD handles big jobs

                    By cdee

                    from massachusetts

                    About Me Heavy Duty User

                    Verified Buyer

                    Pros

                    • Easy To Install
                    • Fast
                    • Quiet
                    • Reliable

                    Cons

                      Best Uses

                      • Back Up Large Files
                      • Transports Easily

                      Comments about 2TB My Passport Ultra Portable Hard Drive (Blue):

                      I use this hard drive to back up files and it works very efficiently. It's easy to set up and it's small size makes it easy to transport as well as not taking up much space on my table. It's well built, not flimsy and transports easily.
                      There is nothing about this product that I would consider a drawback and would highly recommend it.

                      • Primary use:
                      • Business

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                      5.0

                      Worth every penny

                      By Babette

                      from San Antonio, Texas

                      About Me Frequent User

                      Verified Buyer

                      Pros

                      • Easy To Install
                      • Fast
                      • Highly Compatible
                      • Quiet
                      • Reliable

                      Cons

                        Best Uses

                        • High-End Multimedia

                        Comments about 2TB My Passport Ultra Portable Hard Drive (Red):

                        Easy to use once you have it set for a mac.

                        • Primary use:
                        • Personal

                        Share this review

                         
                        5.0

                        Fantastic Companion for My MacBook Air!

                        By EKC4Solar

                        from Los Angeles, CA

                        About Me Heavy Duty User

                        Verified Buyer

                        Pros

                        • Easy To Install
                        • Fast
                        • Great Looking
                        • Highly Compatible
                        • Quiet
                        • Reliable

                        Cons

                          Best Uses

                          • "iphoto" Library
                          • IPhoto Library
                          • Time Machine Backup

                          Comments about 2TB My Passport Ultra Portable Hard Drive (Red):

                          I finally solved a problem that had been haunting me for the last year. When I switched to a MacBook Air with 500GB of SSD storage from my trusty 17" MacBoo Pro with a 1TB SSD, I had a problem. My 425GB iPhoto Library was too big to have with me on the MB Air. I know it is freakish, but I love having ALL my photos available to me (especially when using iPhoto Faces). I would frequently carry the MacBoo Pro with me and leave it in the car, just in case I needed access to some Faces. Thanks to the 2TB My Passport Ultra Portable Hard Drive I now keep in my laptop bag, I can access my full iPhoto Library I copied from the Pro to the Passport drive. No more running out to the car or carrying my much larger workhorse MacBook Pro. The USB3 transfer from the Pro went smoothly and quickly. Reformatting the drive, prior to loading the iPhoto Library onto the Passport, to the MAC OS Extended (journalized) format was simple and effective. The Passport works wonderfully with my MacBook Air. I also use it for Time Machine backups--wonderful having 2TB! Additionally, I love the RED color! This is a fast, compact, and reliable drive (not SSD fast, but 2TB is worth the tradeoff). I love it!

                          • Primary use:
                          • Personal

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                          5.0

                          Good to Start

                          By Tom

                          from Phila, PA

                          About Me Infrequent User

                          Verified Buyer

                          Pros

                          • Easy To Install
                          • Highly Compatible
                          • Quiet
                          • Reliable

                          Cons

                            Best Uses

                              Comments about 2TB My Passport Ultra Portable Hard Drive (Black):

                              Works well out of the box

                              • Primary use:
                              • Personal

                              Share this review

                               
                              5.0

                              Worth every penny!

                              By bbhutchin

                              from Portland, OR

                              About Me Heavy Duty User

                              Verified Buyer

                              Pros

                              • Easy To Install
                              • Fast
                              • Highly Compatible
                              • Quiet
                              • Reliable

                              Cons

                                Best Uses

                                  Comments about 2TB My Passport Ultra Portable Hard Drive (Red):

                                  Hard drive works well. Lightweight and ultra portable. Fits perfectly into my case logic case. Great price with free expedited shipping!!

                                  • Primary use:
                                  • Business

                                  Share this review

                                   
                                  5.0

                                  Love it

                                  By Bipro

                                  from queens

                                  Comments about 2TB My Passport Ultra Portable Hard Drive (Titanium):

                                  trust me. Use this. U goanna love it.

                                  Share this review

                                   
                                  5.0

                                  like

                                  By Fakstikum

                                  from AU

                                  Comments about 2TB My Passport Ultra Portable Hard Drive (Blue):

                                  Like

                                  Share this review

                                   
                                  5.0

                                  like

                                  By Fakstikum

                                  from Au

                                  Comments about 2TB My Passport Ultra Portable Hard Drive (Red):

                                  Like

                                  Share this review

                                   
                                  5.0

                                  Does a great job for me.

                                  By Ripper

                                  from Zachary, La

                                  About Me Heavy Duty User

                                  Verified Buyer

                                  Pros

                                  • Easy To Install

                                  Cons

                                    Best Uses

                                    • High-End Multimedia

                                    Comments about 2TB My Passport Ultra Portable Hard Drive (Black):

                                    I have 9 external drives and 3 are WD Passport. I use this one for backup and I take home with me and use it with my laptop to edit photos and send off orders to my lab.

                                    • Primary use:
                                    • Business

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