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BrotherWork Smart Series MFC-J870DW All-in-One Inkjet Printer
 
4.4

(based on 24 reviews)

Ratings Distribution

  • 5 Stars

     

    (13)

  • 4 Stars

     

    (8)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (0)

91%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (18)
  • Easy to use (18)
  • Compact (15)
  • Fast operation (10)
  • Great print quality (9)

Cons

No Cons

Best Uses

  • Professional documents (7)
  • Black & white documents (5)
  • Graphics & charts (4)
  • Photos (3)
  • Workgroups (3)
    • Reviewer Profile:
    • Frequent user (19), Infrequent user (4)
    • Primary use:
    • Personal (17), Business (5)

Most Liked Positive Review

 

Economical General-Purpose Multifunction

This is a terrific multi-function machine for those needing to occasionally print, fax, copy and scan. It supports various paper sizes including letter, legal, A4 etc. and can duplex the output...Read complete review

This is a terrific multi-function machine for those needing to occasionally print, fax, copy and scan. It supports various paper sizes including letter, legal, A4 etc. and can duplex the output automatically.

Of course, there are faster and higher quality output devices available, but for the casual user who mostly prints text, you will find the output speed, quality and versatility to be surprisingly satisfactory at this price point.

The color saturation is a bit light on inexpensive general-purpose paper so if you want richer color, go for the specialty inkjet papers from Brother, HP or Epson. The Brother XL inks are reputed to make the run costs per page very reasonable compared to other brands based on various credible reviews.

This is probably not the machine for you if you are a heavy photo printer, but it will do the occasional graphics project including glossy photos and--surprise--printing on printable DVDs! The Brother logo panel opens to expose a USB port along with SD and memory card slots for direct photo printing and scanning to media.

Did I mention that it's quite versatile and supports pretty much every type of wired and wireless connectivity and popular OS platform? My household has a homogeneous mixture of clients including Windows XP, 7, 8.1, Linux and Mac OS X and the MFC-J870DW works splendidly with all of them. Just be sure to download the latest drivers and software from the Brother Support website since they are not present on the installation CD. I had no problems with either Windows 8.1 or OS X Yosemite. Platform agnostics rejoice! It plays well with everything.

Once you've set the printer up on your wireless LAN, OS X will find and configure it automatically using Apple AirPrint. However, just as with Windows, you will want to install the printer and scanner drivers to enable the device's full functionality from your Mac. In addition, the Brother iPrint application lets you print from both your iPhone and Android devices. Brother Control Center software enables using most functions directly from your PC or Mac and OCR software is also included for both platforms.

Assuming your demands are in line with the above requirements, you will be very pleased with this product--particularly if you snag it on sale.

VS

Most Liked Negative Review

 

I would not recommend this product.

I've used several MFC printers over the course of two decades, many of which were from BROTHER, but this one (MFC-J870DW) is the worst I've ever tried. The problems that I encountered...Read complete review

I've used several MFC printers over the course of two decades, many of which were from BROTHER, but this one (MFC-J870DW) is the worst I've ever tried. The problems that I encountered with this printer include, but are not limited to, a nonfunctional FAX feature, leakage of ink from one of the cartridges, and an overall print quality that is rather poor (according to my standards). Please note that my negative experience with this particular product doesn't mean that they're all bad; in fact, all of the BROTHER printers that I've owned in the past were very reliable.

Reviewed by 24 customers

Displaying reviews 1-20

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5.0

Right product, right price

By Nik

from Chicago, IL

About Me Frequent User

Verified Buyer

Pros

  • Compact Design
  • Easy To Set Up
  • Easy To Use
  • Fast Operation
  • Great Print Quality
  • Quiet
  • Reliable

Cons

    Best Uses

      Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

      A great, compact all-in-one inkjet.

      • Primary use:
      • Personal

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      5.0

      Best Value Anywhere

      By Michael

      from Tampa, FL

      About Me Infrequent User

      Verified Buyer

      Pros

      • Compact Design
      • Easy To Use
      • Fast Operation
      • Great Print Quality
      • Quiet

      Cons

        Best Uses

          Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

          Really nice compact design machine, does a great professional job

          • Primary use:
          • Personal

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          3.0

          LOVE the Features.....BUT

          By Brother of Dragons

          from Austin, TX

          About Me Frequent User

          Verified Buyer

          Pros

          • Easy To Set Up
          • Easy To Use
          • Fast Operation

          Cons

          • Skewed Printing

          Best Uses

          • Professional Documents

          Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

          I love that it has the ability to fax (with phone line) and scan, copy, and print wirelessly. It also is capable of printing on cds, scanning to email, and even connecting to dropbox. The things I don't like about it are that I can't get it to stop printing skewed and after I named the device only 1 of my PCs recognizes the name. If I can at least get the skewed printing to stop I'd recommend the printer to others.

          • Primary use:
          • Personal

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          5.0

          Great printer for not so much money

          By audscott

          from Seattle, WA

          About Me Frequent User

          Verified Buyer

          Pros

          • Compact Design
          • Easy To Set Up
          • Easy To Use
          • Fast Operation
          • Great Print Quality
          • Quiet
          • Reliable

          Cons

            Best Uses

            • Graphics & Charts
            • Professional Documents

            Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

            I did my research for an inkjet MFP. Too many of the low cost models have problems with day to day, slow performance or breaking down from user reviews at store sites[*]. The J870DW is easy to set-up, ink are retail size out of the box and printing is excellent for both document and photo with separate photo/document paper trays. Definitely would buy again.

            • Primary use:
            • Personal

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            5.0

            Great Purchase!

            By mackdiva1

            from New Jersey

            About Me Frequent User

            Verified Buyer

            Pros

            • Compact Design
            • Fast Operation
            • Great Print Quality
            • Quiet
            • Reliable

            Cons

              Best Uses

              • Professional Documents
              • Workgroups

              Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

              Great Printer so far no problems.
              I have a wireless network with 2 laptops and 1 desktop so it did take some time to set up each pc and install software. N

              • Primary use:
              • Personal

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              4.0

              works just fine

              By JL

              from Berkeley CA

              About Me Frequent User

              Verified Buyer

              Pros

              • Compact Design
              • Easy To Set Up
              • Fast Operation
              • Great Print Quality
              • Quiet

              Cons

                Best Uses

                  Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

                  I almost returned it because I realized the scanner wasn't as high a resolution as I had with my Canon MX860 that broke suddenly, but then I couldn't find another printer with higher resolution that had as good reviews as this Brother. So i'm keeping it, and will buy a separate scanner later if I decide I really need it to scan old photos.

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                  5.0

                  Works as promised

                  By MNGuy

                  from Minneapolis

                  About Me Infrequent User

                  Verified Buyer

                  Pros

                  • Compact Design
                  • Easy To Set Up
                  • Easy To Use

                  Cons

                    Best Uses

                      Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

                      Set it up and started using it. No issues. Still planning to set up for printing from iphone/ipad.

                      • Primary use:
                      • Personal

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                      5.0

                      This is the best printer I have used in years!!

                      By BJM

                      from Emeryville, CA

                      About Me Frequent User

                      Verified Buyer

                      Pros

                      • Compact Design
                      • Easy To Set Up
                      • Easy To Use

                      Cons

                        Best Uses

                        • Workgroups

                        Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

                        It works as described!! The containers of starter ink are regular size (not microscopic). A 188 page User Guide is included in the shipping box- a BIG improvement from the usual skimpy next to impossible to understand fold out directions of 2 pages. At last a printer that works!! I coulden't be happier!!
                        BJM

                        • Primary use:
                        • Business

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                        5.0

                        great all around printer

                        By brooklynboy

                        from New York

                        About Me Frequent User

                        Verified Buyer

                        Pros

                        • Compact Design
                        • Easy To Set Up
                        • Easy To Use
                        • Fast Operation
                        • Great Print Quality
                        • Quiet
                        • Reliable

                        Cons

                          Best Uses

                            Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

                            I use at a small home office ,it does everything that I want it to do ,prints ,faxes ,scans and coppies . The adf is a nice feature so is the two sided printing and for lkess than a hundred bucks .

                            • Primary use:
                            • Business

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                            4.0

                            MFC-J870DW Wireless Color All-in-One

                            By None

                            from Arlington, WA 98223

                            About Me Frequent User

                            Verified Buyer

                            Pros

                            • Compact Design
                            • Easy To Set Up
                            • Easy To Use
                            • Fast Operation
                            • Great Print Quality
                            • Quiet
                            • Reliable

                            Cons

                              Best Uses

                                Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

                                Ease of use
                                Two sided printing
                                Wi-fi feature
                                Print & Scan to usb drive

                                • Primary use:
                                • Personal

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                                (1 of 1 customers found this review helpful)

                                 
                                4.0

                                Economical General-Purpose Multifunction

                                By Tech Practitioner

                                from Egg Harbor Township, NJ

                                About Me Infrequent User

                                Verified Buyer

                                Pros

                                • Compact Design
                                • Easy To Use
                                • Quiet
                                • Reliable
                                • Versatile

                                Cons

                                • Flimsy Construction

                                Best Uses

                                • Dorm Room
                                • Graphics & Charts
                                • Professional Documents
                                • Versatile All-in-one

                                Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

                                This is a terrific multi-function machine for those needing to occasionally print, fax, copy and scan. It supports various paper sizes including letter, legal, A4 etc. and can duplex the output automatically.

                                Of course, there are faster and higher quality output devices available, but for the casual user who mostly prints text, you will find the output speed, quality and versatility to be surprisingly satisfactory at this price point.

                                The color saturation is a bit light on inexpensive general-purpose paper so if you want richer color, go for the specialty inkjet papers from Brother, HP or Epson. The Brother XL inks are reputed to make the run costs per page very reasonable compared to other brands based on various credible reviews.

                                This is probably not the machine for you if you are a heavy photo printer, but it will do the occasional graphics project including glossy photos and--surprise--printing on printable DVDs! The Brother logo panel opens to expose a USB port along with SD and memory card slots for direct photo printing and scanning to media.

                                Did I mention that it's quite versatile and supports pretty much every type of wired and wireless connectivity and popular OS platform? My household has a homogeneous mixture of clients including Windows XP, 7, 8.1, Linux and Mac OS X and the MFC-J870DW works splendidly with all of them. Just be sure to download the latest drivers and software from the Brother Support website since they are not present on the installation CD. I had no problems with either Windows 8.1 or OS X Yosemite. Platform agnostics rejoice! It plays well with everything.

                                Once you've set the printer up on your wireless LAN, OS X will find and configure it automatically using Apple AirPrint. However, just as with Windows, you will want to install the printer and scanner drivers to enable the device's full functionality from your Mac. In addition, the Brother iPrint application lets you print from both your iPhone and Android devices. Brother Control Center software enables using most functions directly from your PC or Mac and OCR software is also included for both platforms.

                                Assuming your demands are in line with the above requirements, you will be very pleased with this product--particularly if you snag it on sale.

                                • Primary use:
                                • Personal

                                Share this reviewHelp Icon

                                 
                                5.0

                                Best small business printer ever!

                                By JSwriter

                                from Atlanta, GA

                                About Me Frequent User

                                Verified Buyer

                                Pros

                                • Compact Design
                                • Easy To Set Up
                                • Easy To Use
                                • Fast Operation
                                • Great Print Quality
                                • Inexpensive ink cartridge
                                • Reliable

                                Cons

                                  Best Uses

                                  • Professional Documents

                                  Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

                                  I love this machine! I can print wirelessly from my iPad, iPhone, MacBook Pro, desktop PC. I got it for $ shipped from B&H during a one-day sale, about a month ago. Amazing how much this little powerhouse printer can do.

                                  • Primary use:
                                  • Business

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                                  4.0

                                  Good quality

                                  By Ahmad

                                  from New Jersey

                                  About Me Frequent User

                                  Verified Buyer

                                  Pros

                                  • Easy To Set Up
                                  • Easy To Use
                                  • Fast Operation
                                  • Great Print Quality

                                  Cons

                                    Best Uses

                                    • Professional Documents
                                    • Workgroups

                                    Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

                                    The print quality is very good. I have given it 4 stars because in the past 10 days or so it lost WIFI connection one time. (My Epson was more reliable). The phone buttons are touch screen and more often I find that when I touch 0 it dials 8. It happens, even if I am extra careful. The build quality is excellent.

                                    • Primary use:
                                    • Personal

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                                    4.0

                                    MFC-J870DW Wireless Color All-in-One Ink

                                    By Brother User

                                    from NJ

                                    About Me Frequent User

                                    Verified Buyer

                                    Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

                                    Everything is great so far. Setting up the wifi a bit lengthy. But all in all so far so good.

                                    • Primary use:
                                    • Business

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                                    2.0

                                    I would not recommend this product.

                                    By Disappointed

                                    from Calaifornia

                                    About Me Frequent User

                                    Verified Buyer

                                    Pros

                                    • Compact Design
                                    • Easy To Set Up

                                    Cons

                                    • Noisy
                                    • Slow Operation
                                    • Unreliable

                                    Best Uses

                                      Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

                                      I've used several MFC printers over the course of two decades, many of which were from BROTHER, but this one (MFC-J870DW) is the worst I've ever tried. The problems that I encountered with this printer include, but are not limited to, a nonfunctional FAX feature, leakage of ink from one of the cartridges, and an overall print quality that is rather poor (according to my standards). Please note that my negative experience with this particular product doesn't mean that they're all bad; in fact, all of the BROTHER printers that I've owned in the past were very reliable.

                                      • Primary use:
                                      • Personal

                                      Share this reviewHelp Icon

                                       
                                      3.0

                                      It's OK

                                      By hhbva

                                      from Alexandria, VA

                                      About Me Frequent User

                                      Verified Buyer

                                      Pros

                                      • Easy To Set Up
                                      • Easy To Use

                                      Cons

                                      • Slow Operation

                                      Best Uses

                                        Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

                                        I bought this Brother all-in-one as a replacement for an earlier model, MFC-J220, which served me well for nearly 2 years, but then suddenly started jamming beyond my ability to remove the jammed paper completely. This model is just fair. It's relatively slow, the colors are pale and the B&W print is not all that crisp. This is not a big deal because I'm using these low-cost Brother machines, with their reasonable-priced compatible LD ink cartidges for every-day printing and copying, nothing more. We'll see how long this one lasts without jamming up beyond repair.

                                        • Primary use:
                                        • Personal

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                                        5.0

                                        Great Home Printer

                                        By Bob

                                        from Queens,NY

                                        About Me Frequent User

                                        Verified Buyer

                                        Pros

                                        • Compact Design
                                        • Easy To Set Up
                                        • Easy To Use
                                        • Fast Print Time

                                        Cons

                                        • Large Footprint

                                        Best Uses

                                        • Black & white Documents
                                        • Photos

                                        Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

                                        This is a good printer for home use. Though a little large for some it does a great deal of work and is worth the space.
                                        The unit is easy to use. The NFT capability is a plus for printing from my phone directly.
                                        Every possible type of connection is available(usb ,Ethernet and Wi-Fi ect.)and no I have not used them all yet.
                                        Oh you can't beat the price!

                                        • Primary use:
                                        • Personal

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                                        4.0

                                        Works fine

                                        By Dr.DJ

                                        from Baton Rouge, LA.

                                        About Me Frequent User

                                        Verified Buyer

                                        Pros

                                        • Fast Print Time

                                        Cons

                                        • Hard Setup

                                        Best Uses

                                        • Black & white Documents
                                        • Graphics & Charts
                                        • Photos

                                        Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

                                        Took me a while to install it. Does not play well with windows 8.1 or my Mcafee program. good color and photos text looks great......

                                        • Primary use:
                                        • Personal

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                                        5.0

                                        Excellent all-in-one

                                        By The Owl

                                        from Asheville

                                        About Me Frequent User

                                        Verified Buyer

                                        Pros

                                        • Compact Design
                                        • Easy To Set Up
                                        • Easy To Use
                                        • Fast Print Time
                                        • Low Ink Consumption
                                        • Reliable

                                        Cons

                                          Best Uses

                                          • Black & white Documents
                                          • Graphics & Charts
                                          • Photos
                                          • Professional Documents

                                          Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

                                          B&H - best price and quick delivery.
                                          This Brother MFC-J870DW is perfect. Was easy to install wirelessly to 3 computers. Works flawlessly.

                                          • Primary use:
                                          • Personal

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                                          5.0

                                          Completely satisfied

                                          By printeruser

                                          from charlotte, nc

                                          About Me Frequent User

                                          Verified Buyer

                                          Pros

                                          • Easy To Set Up
                                          • Easy To Use

                                          Cons

                                          • None

                                          Best Uses

                                            Comments about Brother Work Smart Series MFC-J870DW All-in-One Inkjet Printer:

                                            I use this printer primarily to print text with the double-sided printing feature, and for scanning paper documents. I use the photo printing capability only to print color photo thumbnails that I use as an aid for arranging photos for books that I create. (I use a dedicated photo printer for making high quality prints and have not tried to make "serious" prints with the Brother printer.) I cannot comment on the fax feature because I don't use it.Setup was very easy, including the wireless feature (I run the printer from an iMac, not a laptop or mobile device). The wireless has worked flawlessly. So far everything I use this printer for has worked well. I have had no trouble with paper jams, but I "fan" paper before loading it into the printer, and I am careful to make sure the paper lies flat in the tray. Changing ink cartridges is a breeze compared to my old printer.I did download the most recent printer driver before starting, and I recommend you do this to be sure you have the latest version for your computer.

                                            • Primary use:
                                            • Personal

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