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Return & Exchange:

If for whatever reason you are dissatisfied with your purchase, you can return it to B&H within 15 days of receiving the item(s). We will exchange it for another item or give you a refund for the full amount of the original purchase price (excluding shipping charges). All returned or exchanged items must be in new condition, unregistered, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories. Claims for damaged/missing items must be received within two business days of receipt of merchandise.

No returns on:
Underwater equipment once submerged, Processing equipment once used with chemicals, Printers once ink cartridges are installed, TVs, combos, and monitors 37" and larger, Educational tapes and books once opened, Blister-packed items once opened, Original manufacturer computers, computer products, software once opened, Custom-built computers & non-linear systems (and parts installed) once opened, Special Order merchandise, All consumables, including but not limited to recordable media, film, digital memory, tapes, batteries, paper, chemicals, ink, bulbs, CD/DVDs, etc.

Rules & Policies:
No returns will be accepted without an RMA # Call 800-221-5743 or 212-239-7765. Items with timers must show <120 min use. Items with shutter counters must show <200 exposures. Defective items may be repaired or exchanged at our discretion for the same or manufacturer's equivalent model only. Not responsible for personal data or items left in returned merchandise. If any of the above conditions are not met, B&H reserves the right to refuse the return or charge a restock fee of not less than 15%, at our sole discretion. Please inspect your purchase carefully. Claims for damaged / missing items must be received within two (2) business days of receipt of merchandise. Refunds on returned items which were paid for by credit card, PayPal or Bill Me Later® will only be made by crediting the account charged for the purchase. Refunds on returned items which were paid for by check will only be made by check after a 10-day waiting period. Rebate information is provided for informational purposes only and does not promise or imply eligibility to receive the rebate.

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