Ask the B&H Experts!
Have you ever considered purchasing a product and just wanted to ask someone a question about it? Did you know that B&H has an "Ask our Experts" tab on over 200,000 items, which gives you either a number to call or a link to Live Chat, to communicate easily with one of our experts? When in Live Chat, you can choose to talk to a Sales Representative, Customer Service Representative, Product Professional, or the Used/Refurbished Department.
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Comments
02/08/2011 - 18:41.
I do have one issue when burning dvd's I'll use NERO 8 or Powerdirector 9. The PC is an ASUS CG series. Win 7 Home Premium. Less than a year old.
Never can I burn a DVD where everyone can read it. Usually it can be read on a cheap Wal-mart dvd player but not a more expensive Sony.
The media is usually Philips DVD-R or Memorex DVD+R. If it's the burner (A HL-DT-ST DVDRAM GH40N ATA DEVICE if I read it correctly) I would gladly change it!
I heard something about changing the Bit Setting" but only certain models.
Very confused & Frustrated.
02/13/2011 - 15:46.
Hello,
This is actually common and I wish I knew why. For what ever reasons. DVD players have trouble with computer burned DVD's. Last spring I video taped a college production of the Wizard of Oz that my then 6 year old son was a Munchkin in and gave out DVD's of the performance to parents. Out of 50 DVD's about 10% of the parents had problems with the disk. They all were using expensive high end players except for 1 grand parent who had a player that pre-dated computer based DVD burning.
C h u c k C a p r i o l a
Live Chat and E-Mail Sales Manager
E-mail me if you have any additional questions.
askbh@bhphoto.com
11/08/2011 - 14:23.
Mighty useful. Make no mitskae, I appreciate it.
01/12/2012 - 13:34.
Which portable (battery operated) video projector is the brightest and will work with a pc?
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