Motorola SB5101U SURFboard DOCSIS 2.0 Retail Cable Modem

Motorola SB5101U SURFboard DOCSIS 2.0 Retail Cable Modem

Motorola SB5101U SURFboard DOCSIS 2.0 Retail Cable Modem

B&H # MOSB5101U MFR # 567005-005-00
Motorola SB5101U SURFboard DOCSIS 2.0 Retail Cable Modem

Motorola SB5101U SURFboard DOCSIS 2.0 Retail Cable Modem Back View

Back View

Show MoreLess


Now Viewing:

No Longer Available

Product Highlights

  • Up To 30Mbps Data Rate
  • 10 / 100 BaseT Ethernet
  • IPv6 Support
  • USB Interface
  • LED Status Indicators
  • Windows, Mac, Unix Compatible
Show moreShow less
Man Behind Layer

B&H $1000 Giveaway

Share your most-wanted item with friends & family for chances to win a $1000 B&H Gift Card. It's that easy!

1 new winner announced every week!
Limit 1 entry per day; Come back every day to increase your chance of winning!

Be sure to mention #BHWishList when you share!

Share on Twitter Share on Facebook

Congrats to our winners so far — Mark P., Lauren K. & Daniel M.

Official Rules


NO PURCHASE IS NECESSARY TO ENTER OR WIN. The B&H $1,000.00 Giveaway (the "Giveaway" or "Sweepstakes") is void where prohibited by law and is sponsored by B&H Foto & Electronics Corp., 440 Ninth Avenue, New York, NY 10001 ("Sponsor"). It is not sponsored or endorsed by Facebook or Twitter in any way.

Entry Period/Methods of Entry. The Sweepstakes will run from on or about November 7, 2016 until on or about December 19, 2016 (the "Entry Period"). Entries received outside the Entry Period are void. Enter the Sweepstakes via either one of the following methods. (1) Share your most wanted item on Facebook or Twitter via the dedicated links found on the B&H Website (; or (2) Mail a postcard (postmarked during the Entry Period) containing your name, address, phone number, and email address, and indicate the subject(s), if any, about which you are interested in receiving future emails from B&H (e.g. photo, video, audio, computers, home theater, portable entertainment ) (optional) to: B&H $1,000.00 Giveaway, c/o B&H Foto & Electronics Corp., 440 Ninth Avenue, New York, NY 10001 (either option, an "Entry"). Entries must not, in the sole and absolute discretion of the Sponsor, contain obscene, provocative, defamatory, sexually explicit, or otherwise objectionable or inappropriate content. Entries deemed by Sponsor to be inappropriate will be disqualified. Entries owned by a third party, or the use of any trademarks, service marks, logos, brands, or products owned by a third-party are not acceptable for entry into the Sweepstakes. Limit 1 entry per person, per day.

Winner Selection/Prizes/Odds. The B&H Social Team will randomly select a winner from among all eligible entries every Monday during the Entry Period, for a total three (3) winners (each a "Winner"). Each Winner will receive a B&H Gift Card pre-valued in the amount of $1000.00. No cash or other substitutions will be offered. Winner selection is in the sole and absolute discretion of the B&H Social Team. Any taxes are the sole responsibility of the winner. Winners will be notified and receive their prize to the e-mail address associated with the account to which their Entry was posted or the email account provided with a mail-in entry. The odds of winning depend on the number of eligible entries received.

Identity of Winners/Eligible Participants. Winners will be identified by the e-mail account associated with the Facebook or Twitter account from which their Entry was submitted or the email account provided with a mail-in entry. An e-mail account holder shall mean the natural person assigned to such e-mail account by the internet access or online service provider or other organization responsible for assigning e-mail addresses for the domain associated with such e-mail account. Any issues regarding the identity of a Winner shall be resolved by Sponsor in its sole discretion. The Sweepstakes is only open to residents of the United States that are at least eighteen (18) years of age on their entry date and is not open to employees of Sponsor, their immediate family, any person domiciled with such employees, or any affiliates or subsidiaries of Sponsor.

Entry Ownership/Entrant Agreements. Entrants retain full ownership and copyrights to their Submission. However, by entering the Sweepstakes entrants grant Sponsor permission to use their Entries for promotional purposes on their respective social media channels with proper credit. Entrants also agree: (a) to be bound by these Official B&H $1,000.00 Giveaway Rules; (b) that any claims related to this Sweepstakes shall be resolved individually without resort to any form of class action and that awards, shall be limited to actual out-of-pocket costs incurred in entering the Sweepstakes, and shall not include incidental or consequential damages or attorneys fees; and (c) that any actual or perceived ambiguities in these rules shall be interpreted by Sponsor in their sole discretion.

Limitation of Liability/Sponsor Modification/Cancellation Rights/ Choice of Law/ Venue/ Winners List. Sponsor is not responsible for incomplete entries or for failure to receive entries due to technical failures or human error of any kind. Winners agree that Sponsor will have no responsibility for losses or damage of any kind resulting from the acceptance, possession, or use of the prizes. Except where prohibited, participation in the Sweepstakes constitutes entrant's consent to the publication of his or her name by Sponsor in any media for commercial or promotional purposes without limitation or further compensation subject to Sponsor's respective Privacy Policies. Sponsor may modify or discontinue the Sweepstakes at any time and may disqualify from the Sweepstakes any person it determines, in its sole discretion, to have attempted to or actually tampered with or otherwise abused any aspect of the Sweepstakes. Entrants agree that in the unlikely event a dispute arises in connection with this Sweepstakes, it will be governed by the laws of the State of New York and heard exclusively in a court of applicable jurisdiction in the County and State of New York irrespective of any choice of law provisions to the contrary. To receive names of the winners by U.S. mail, please mail a self-addressed stamped envelope to: B&H Foto & Electronics Corp., Attn: B&H $1,000.00 Giveaway, 440 Ninth Avenue, New York, NY 10001. Any Winners List request must be received by B&H within one (1) year of the date the Sweepstakes is conducted.

Let us know how to reach you if you win!

Privacy 100% guaranteed; email address for contact purposes only


Already have a B&H account? Just log in tomorrow to enter again!

  • 1Description

The Motorola SB5101U SURFboard DOCSIS 2.0 Retail Cable Modem is a powerful modem offering a high-speed data service up to 30 Mbps (upstream). Enjoy the Internet without restrictions and capitalize on the power of broadband for your benefit. A BCM 3349F-based product, it's convenient and easy to install and use. The slim enclosure saves space while also sporting a sleek look. Get hooked up with 10 / 100 BaseT Ethernet client connectivity, and enjoy IPv6 (Internet Protocol version 6) support. The modem features a USB port and ships with a USB cable.

LED's located on the modem's front panel indicate status and make troubleshooting easier. There are a total of five multi-color LED's: Power, Receive, Send, Online and PC Activity. Also simplifying problem-solving is the intuitive, user-friendly Internet diagnostics page. If you're having an issue, don't sweat--just check out this helpful database and you'll be well on your way to the solution.

ROHS and CEC compliant, the SB5101U comes in 100% recyclable packing materials and features a smaller PWB for a minimized environmental impact.

High-speed data service up to 30 Mbps (upstream): Access preferred web sites quickly, easily download graphics, and experience real-time interactive computer gaming and expanded console gaming via broadband Internet access
DOCSIS / Euro-DOCSIS 2.0 technology offers up to 3x upstream capacity of DOCSIS / Euro-DOCSIS 1.0 / 1.1
BCM 3349F-based
Convenient and easy to install and use: Simply connect coaxial cable to modem via existing cable outlet, then connect modem to PC through Ethernet or USB. Should you require assistance, you can pick up the optional Installation Assistant program on CD-ROM (not included) to use as a guide
Slim enclosure saves space while also sporting a sleek look
Get hooked up with 10 / 100 BaseT Ethernet client connectivity
Supports up to 63 computers on a single Internet connection (requires additional networking hardware - not included)
Enjoy IPv6 (Internet Protocol version 6) support
Remote configuration and monitoring from headend using SNMP, TFTP
Always on and always connected, facilitating fast, easy high-speed Internet services for browsing, downloads, work, shopping, gaming and email communications
Features a USB port and ships with a USB cable, as well as an Ethernet cable
High reliability: Annual field failure rate of lower than 0.2%
LED's located on the modem's front panel indicate status and make troubleshooting easier. Total of five: Power, Receive, Send, Online and PC Activity
Intuitive, user-friendly Internet diagnostics page
Compatible with Windows, Mac and Unix platforms
ROHS and CEC compliant
Comes in 100% recyclable packing materials
Features a smaller PWB for a minimized environmental impact
Optional multi-language User Guide via World Wide Web, CD-ROM (not included)
In the Box
Motorola SB5101U SURFboard DOCSIS 2.0 Retail Cable Modem
  • USB Cable
  • Ethernet Cable
  • 1-Year Limited Warranty
  • Table of Contents
    • 1Description
    Interface 1x USB port
    Cable: F-Connector, female

    Optional 1.1 USB data port available (not included) - comes with CD-ROM

    Ethernet 1x 10 / 100 Base-T Ethernet port (LAN RJ-45)
    Networking L2VPN (Layer 2 Virtual Private Networks): DUT filtering
    Protocols TCP / IP
    Data Rate Downstream:

    DOCSIS: 38 Mbps or less (max.)
    Euro-DOCSIS: 51 Mbps or less (max.)


    30 Mbps (max.)
    Symbol Rate Downstream:

    DOCSIS: 64 QAM 5.057 Msym/s, 256 QAM 5.361 Msym/s
    Euro-DOCSIS: 64 QAM 6.952 Msym/s, 256 QAM 6.952 Msym/s

    Upstream: 160, 320, 640, 1280, 2560, 5120 ksym/s

    5120 with A-TDMA or S-CDMA-enabled CMTS

    Bandwidth Downstream:

    DOCSIS: 6.0 MHz
    Euro-DOCSIS: 8.0 MHz

    Upstream: 200, 400, 800 kHz; 1.6, 3.2, 6.4 MHz

    6.4 MHz with A-TDMA or S-CDMA-enabled CMTS

    Modulation Downstream: 64 - 256 QAM
    Upstream: 8, 16, 32, 64, 128 QAM or QPSK
    LED Indicators Power, Receive, Send, Online and PC Activity
    Signal Level Downstream: -15 - 15 dBmV

    A-TDMA: +8 - +54 dBmV (32 QAM, 64 QAM), +8 - 55 dBmV (8 QAM, 16 QAM), +8 - +58 dBmV (QPSK)
    S-CDMA: +8 - +53 dBmV (all modulations)
    Input Impedance 75 ohms (nominal)
    Output Impedance 75 ohms (nominal)
    Frequency Range DOCSIS: 5 - 42 MHz edge to edge
    Euro-DOCSIS: 5 - 65 MHz edge to edge
    Power Input: N.A.: 105 - 125 VAC, 60 Hz; outside N.A.: 100 - 240 VAC, 50 - 60 Hz
    Output: 12 VDC, 9.0 W (nominal)
    Certifications MEF 9: Metro Ethernet Forum certification 9 for Enterprise reliability per CableLabs testing
    CW66 - DOCSIS 2.0 (interoperable with DOCSIS 1.0 and 1.1 standards)
    ECW34 - EuroDOCSiS 2.0
    System Requirements PC: 90496, Pentium or later; Windows Vista, 2000, or XP; Linux with Ethernet connection
    Older versions of Windows will work

    Mac: Power PC or later; Mac OS 9 or higher; Ethernet connection

    Unix: Ethernet connection
    Environmental RoHS, CeC, CMM, Energy Star, European CoC, H.R. 6 compliant
    Operating temperature: 32 - 104° F (0 - 40° C)
    Storage temperature: -22 - 158° F (-30 - 70° C)
    Operating humidity: 5.0 - 95% R.H. (non-condensing)
    Operating altitude: -200 - 10,000' (61 - 3048 m) AMSL
    Dimensions (HxWxL) 6.2 x 2.3 x 6.0" (15.7 x 5.8 x 15.24 cm)
    Packaging Info
    Box Dimensions (LxWxH) 9.8 x 6.9 x 2.8"

    Motorola SB5101U SURFboard DOCSIS 2.0 Retail Cable Modem Review

    See any errors on this page? Let us know.