hardware supports

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The Care Pack 3-Year Travel Next Business Day On-Site Hardware Support from HP provides mobile computer users with a hardware support solution for their HP portable product. This service is available for selected HP and Compaq branded products and includes, as locally available, a next-business-day onsite response time (with local-language remote problem diagnosis in participating countries) in support of hardware problem resolution. Support is provided during the standard business hours and days of the local country/geographic location.
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$39.00
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The HP 4-Year Next Business Day On-Site Workstation Hardware Support provides remote assistance and on-site support for HP workstation hardware. Assistance is also available by telephone, with support specialists available five days a week. This service includes remote problem diagnosis and support, on-site hardware support, and all materials.
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Expected availability: 7-14 business days
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$94.99
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The 5-Year Next Business Day Onsite Hardware Support from HP for your workstation only, provides high-quality remote assistance and onsite support for your covered hardware, helping you improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system, to help return the hardware to operating condition within a specified time-frame.
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Expected availability: 7-14 business days
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$189.00
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The HP 5-Year Next Business Day Designjet Z6200 60" Printer Hardware Support provides remote assistance and onsite support for your Z6200 60" Photo Printer, helping to improve product up-time. The service allows you to choose from multiple predefined service-level options, including onsite response and call-to-repair options, to best suit your needs. When utilizing call-to-repair services, support specialists offer detailed time frames and troubleshooting options to help minimize down-times and quickly restore your equipment to operating condition.
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$5,209.95
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B&H # AVNDXMEHWS MFR # 0540-30399-15

This Support Plan extends your existing Nitris DX / Mojo Avid hardware support for an additional year. It provides continued 24x7 email access with a 24-hour response time, and basic phone support with standard escalation within regular U.S. business hours.
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Special Order

Expected availability: 7-10 business days
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$178.95
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B&H # AVNDXMSAHWS MFR # 0540-30400-15

This is an initial year Hardware Support Plan for the Nitris DX / Mojo, from Avid. It provides 24x7 email access with a 24-hour response time, and basic phone support with standard escalation within regular U.S. business hours.
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Expected availability: 7-10 business days
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$499.00
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The HP 5-Year Next Business Day On-Site Workstation Hardware Support provides remote assistance and on-site support for HP workstation hardware. Assistance is also available by telephone, with support specialists available five days a week. This service includes remote problem diagnosis and support, on-site hardware support, and all materials.
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Special Order

Expected availability: 7-14 business days
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$84.99
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Special Order

Expected availability: 2-3 business days
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$129.00
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HP Accidental Damage Protection helps you avoid out-of-pocket repair or replacement costs caused by accidents that may occur during normal operation of your mobile computing products.

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Expected availability: 2-3 business days
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$129.00
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Increase equipment availability and productivity with high-quality onsite support for your HP hardware

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Special Order

Expected availability: 2-3 business days
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$289.00
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Special Order

Expected availability: 2-3 business days
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$16.99
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When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work.
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Special Order

Expected availability: 2-3 business days
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$69.00
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When time is money, you can't wait for your device to be repaired next week żżż or even the next day. You need quick access to remote technical assistance - and if required, 4-Hour Onsite Service . This service is available 9 hours per day during standard local business hours, and the standard local work week, excluding HP holidays.
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Special Order

Expected availability: 2-3 business days
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$119.00
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When you operate around the clock, 7 days a week, you can't wait for your device to be repaired next week żżż or even the next day. You need quick access to remote technical assistance - and if required, 4-Hour Onsite Service . This service is available 24 hours per day, 7 days a week, including HP holidays.
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Special Order

Expected availability: 2-3 business days
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$205.00
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When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work.
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Special Order

Expected availability: 2-3 business days
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This item is noncancelable and nonreturnable.
$119.00
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Increase equipment availability and productivity with rapid-response onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, network equipment, and printing.

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Special Order

Expected availability: 2-3 business days
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$149.00
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Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, and network equipment.

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Special Order

Expected availability: 2-3 business days
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$209.00
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This 4-Year Next Business Day Onsite Hardware Support for Notebooks from HP provides four years of onsite, next business day service for select HP business notebooks and tablets. Remote assistance and onsite support are included in order to minimize downtime. With this support service, you receive replacement parts and materials, escalation management, access to electronic support information and services, electronic remote monitoring and support, and more.
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$189.99
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Improve product uptime and have expertise at your disposal with the 3-Year Next Business Day Onsite Hardware Support with Accidental Damage Protection G2 from HP. Under this coverage, an HP authorized representative will arrive at the customer's site during the coverage window to begin hardware maintenance service the next business day after the call has been received and acknowledged by HP. Accidental damage protection allows the customer to avoid out-of-pocket repair or replacement costs caused by accidents such as unintentional spills in or on the unit, drops, falls, and electrical surges that occur in the course of the product's normal intended use. Cosmetic damage and/or other damage that doesn't affect the unit's functionality is not covered. Theft, loss, damages caused during shipment, normal wear and tear, consumables, intentional acts of damage, fire, and other exclusions specified by HP are not covered.
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$159.00
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The 3-Year Pickup and Return Hardware Support for Notebooks from HP provides users with the option to return their HP notebook to a designated HP repair center for servicing, as well as remote telephone support. The service has a standard turnaround time of three business days and includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers two return service levels that feature different shipment options to the HP designated repair center, as detailed below.

For HP business notebook products, major parts replacement is limited to three major parts per product per 12-month period commencing from the Care Pack start date; for all other products, major parts replacement is limited to one major part per product per 12-month period commencing from the Care Pack start date. Once the specified limit is reached, the cost of repair for a major part will be charged on a time-and-materials basis.

Travel to U.S. sites located within 200 miles of an HP designated support hub, or Canadian sites within 100 miles, is provided at no additional charge. If the site is located further than that from the HP designated support hub, response times will be adjusted and additional travel charges may apply.
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Electronic Download

Emailed within 1-3 Business Days
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$99.00
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