tech support plans

Top ranking choices for B&H customers who searched for tech support plans

The 1-Year Tech Support Contract for USG310 from ZyXEL provides access to their US-based professional tech support team on a wide range of advanced networking applications for a period of one year. This contract extends the length of tech support time for USG310 beyond the standard 30-days, and may be applied to one device. Tech support is by phone, web, and e-mail. In addition, the contract comes with priority case escalation for shorter resolution time.
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  • 1-Year Tech Support Contract
  • Access to ZyXEL's USA Tech Support Team
  • Phone, E-mail & Web Support
  • Priority Case Escalation

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You Pay: $203.50

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The 3-Year Tech Support Contract for USG310 from ZyXEL provides access to their US-based professional tech support team on a wide range of advanced networking applications for a period of 3 years. This contract extends the length of tech support time for USG310 beyond the standard 30-days, and may be applied to one device. Tech support is by phone, web, and e-mail. In addition, the contract comes with priority case escalation for shorter resolution time.
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  • 3-Year Tech Support Contract
  • Access to ZyXEL's USA Tech Support Team
  • Phone, E-mail & Web Support
  • Priority Case Escalation

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You Pay: $399.99

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The 5-Year Tech Support Contract for USG40 / -NB / USG40W / -NB from ZyXEL provides access to their US-based professional tech support team on a wide range of advanced networking applications for a period of 5 years. This contract extends the length of tech support time for USG40 / -NB / USG40W / -NB beyond the standard 30-days, and may be applied to one device. Tech support is by phone, web, and e-mail. In addition, the contract comes with priority case escalation for shorter resolution time.
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  • 5-Year Tech Support Contract
  • Access to ZyXEL's USA Tech Support Team
  • Phone, E-mail & Web Support
  • Priority Case Escalation

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Expected availability: 3-7 business days
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You Pay: $240.00

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The 5-Year Tech Support Contract for USG60 / -NB / USG60W / -NB & USG/ZyWALL 110 from ZyXEL provides access to their US-based professional tech support team on a wide range of advanced networking applications for a period of 5 years. This contract extends the length of tech support time for USG60 / -NB / USG60W / -NB & USG/ZyWALL 110 beyond the standard 30-days, and may be applied to one device. Tech support is by phone, web, and e-mail. In addition, the contract comes with priority case escalation for shorter resolution time.
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  • 5-Year Tech Support Contract
  • Access to ZyXEL's USA Tech Support Team
  • Phone, E-mail & Web Support
  • Priority Case Escalation

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Expected availability: 3-7 business days
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You Pay: $390.00

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The 5-Year Tech Support Contract for USG210 from ZyXEL provides access to their US-based professional tech support team on a wide range of advanced networking applications for a period of 5 years. This contract extends the length of tech support time for USG210 beyond the standard 30-days, and may be applied to one device. Tech support is by phone, web, and e-mail. In addition, the contract comes with priority case escalation for shorter resolution time.
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  • 5-Year Tech Support Contract
  • Access to ZyXEL's USA Tech Support Team
  • Phone, E-mail & Web Support
  • Priority Case Escalation

Special Order

Expected availability: 3-7 business days
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You Pay: $660.00

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The 5-Year Tech Support Contract for USG310 from ZyXEL provides access to their US-based professional tech support team on a wide range of advanced networking applications for a period of 5 years. This contract extends the length of tech support time for USG310 beyond the standard 30-days, and may be applied to one device. Tech support is by phone, web, and e-mail. In addition, the contract comes with priority case escalation for shorter resolution time.
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  • 5-Year Tech Support Contract
  • Access to ZyXEL's USA Tech Support Team
  • Phone, E-mail & Web Support
  • Priority Case Escalation

Special Order

Expected availability: 3-7 business days
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You Pay: $850.00

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The 5-Year Tech Support Contract for USG1100 / 1900 & ZyWALL 1100 from ZyXEL provides access to their US-based professional tech support team on a wide range of advanced networking applications for a period of 5 years. This contract extends the length of tech support time for USG1100 / 1900 & ZyWALL 1100 beyond the standard 30-days, and may be applied to one device. Tech support is by phone, web, and e-mail. In addition, the contract comes with priority case escalation for shorter resolution time.
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  • 5-Year Tech Support Contract
  • Access to ZyXEL's USA Tech Support Team
  • Phone, E-mail & Web Support
  • Priority Case Escalation

Special Order

Expected availability: 3-7 business days
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You Pay: $1,500.00

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The 3-Year Promise 24/7 Support Plan for Vess J2000 Series JBOD with Drives from Promise Technology is a 24/7 support plan for the Vess J2000 Series JBOD with or without drives.
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  • 3-Year 24/7 Support for USA and Canada
  • For Use with Vess J2000 Series JBOD

Electronic Download

Emailed within 1-3 Business Days
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You Pay: $899.00

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The 2-Year 24/7 Extended Support Plan for Vess J2000 JBOD with Drives from Promise Technology extends 24/7 support for an additional two years for the Vess J2000 JBOD with or without drives. This extended support plan is for use within the USA and Canada.
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  • Extends 24/7 Support for Two Years
  • Vess J2000 JBOD With or Without Drives

Electronic Download

Emailed within 1-3 Business Days
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This item is noncancelable and nonreturnable.

You Pay: $599.00

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Every Avid product offers basic support options that can be purchased annually, providing cost-effective software and hardware coverage to keep your systems up-to-date.
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Special Order

Expected availability: 7-14 business days
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This item is noncancelable and nonreturnable.

You Pay: $299.00

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Every Avid product offers basic support options that can be purchased annually, providing cost-effective software and hardware coverage to keep your systems up-to-date.
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Special Order

Expected availability: 7-14 business days
You can order this item today and pick it up at the B&H NYC Superstore during regular business hours.
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This item is noncancelable and nonreturnable.

You Pay: $299.00

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This upgrade is for the following products:
Pro Tools 9 through 11
Pro Tools Express* (bundled with Pro Tools Mbox, Fast Track Solo, or Fast Track Duo interfaces only)
Pro Tools M-Powered 6 through 8
Pro Tools MP 9

Pro Tools from Avid takes the already mature and fully featured audio creation software into the realm of the "cloud" with all of its promises. This upgrade comes with a twelve-month upgrade and support plan (renewable) that ensures access to the latest enhancements, and includes future software updates and upgrades (as long as the plan is active), along with 24/7 access to Customer Care to get help whenever it's needed.

Here is a quick overview of some noteworthy features of the program. Since the software is based on a 64-bit architecture, the program is able to access as much RAM as is present on the computer, which in turn allows virtual instruments that contain large sample libraries to be fully loaded for instant playback. Additionally, the number of instruments that can be simultaneously available in a session has also increased. Another major feature is an offline bounce function. Preparing intermediary or final mixes is much faster using a simple command. Sound quality is maintained due to time-stamped automation, and multiple files with different file formats can be created simultaneously.

Record input monitoring features low latency even when routing through plug-ins. Those working with audio for picture will appreciate the ability to play Avid DNxHD files and other HD formats directly within the timeline without transcoding. A wide variety of plug-ins are included with the software, as are six virtual instruments. The software not only works with the company's interfaces, but since version 9, with any Core Audio or ASIO compliant interface.

Some of the upcoming enhancements include collaboration in the cloud with other artists and producers, anywhere in the world. A Marketplace where artists can share, license, or sell music and audio projects, and buy virtual instruments, plug-ins, and more. Access to prior work from anywhere using an audio archival service that stores content and tracks it, regardless of whether a session is stored locally, or in the cloud. Archive a stereo mix, the full session, individual stems, or even flatten all tracks so that the original plug-ins used to create them aren't required.

The introduction of a universal metadata schema into the software will help manage, track, and document every asset and project created. This metadata will enable media creators and distributors to keep track of everyone who creatively contributed to specific content, making it easy to document who did what, manage and control versioning, and provide accurate credit information. Some of these enhancements are implemented, while others and future ones like it will be delivered via the upgrade plan.
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Top Highlights

  • Upgrade From Previous Pro Tools Versions
  • Upgrades and Support for 12 Months
  • Compose, Record, Edit, Mix
  • Up to 128 Audio Tracks
  • Offline Bounce
  • Over 75 VIs, Effects, Utility Plug-Ins
  • Work Directly with HD Video
  • AAX Native, AudioSuite
  • Activation Certificate for Large Install
  • Mac OS X, Windows

Special Order

Expected availability: 7-14 business days
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This item is noncancelable and nonreturnable.

You Pay: $99.00

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The Promise Technology 24/7 Phone Support Plan upgrades the standard 9 to 5 phone support service that is included with a Vess A2000 Series video surveillance appliance in the U.S. or Canada to 24 hours a day, 7 days a week for 3 years. This upgrade provides your administrator with anytime and every day technical support in the event your surveillance system fails, including the drives.
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  • 24 Hours + 7 Days Phone Support
  • Upgrades Standard 9 to 5 Support
  • For Vess A2000 Series Video Surveillance

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Expected availability: 2-4 weeks
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This item is noncancelable and nonreturnable.

You Pay: $899.00

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The Promise Technology 24/7 Phone Support Plan upgrades an extended 2-year warranty for a Vess A2000 Series video surveillance appliance in the U.S. or Canada to 24 hours a day, 7 days a week for 2 years. The optional extended warranty only provides 9 to 5 technical support. This upgrade provides your administrator with anytime and every day technical support in the event your surveillance system fails, including the drives.
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  • 24 Hours + 7 Days Phone Support
  • Upgrades Standard 9 to 5 Support
  • For Vess A2000 Series Video Surveillance

Special Order

Expected availability: 2-4 weeks
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This item is noncancelable and nonreturnable.

You Pay: $599.00

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The Sibelius Upgrade and Support Plan for 1-Year from Avid is for registered users of an older version of Sibelius, who are not on a current renewal plan, and who wish to upgrade to the current version. The plan provides Sibelius updates for a year, along with a year of Avid's All Access Plan, which includes unlimited online support, and a single, troubleshooting phone call per month.
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  • 1-Year of Upgrades
  • Avid All Access Plan

Special Order

Expected availability: 7-14 business days
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You Pay: $199.00

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The Sibelius Upgrade and Support Plan for 3 Years (Reinstatement) from Avid is for registered users of an older version of Sibelius, who are not on a current renewal plan, and who wish to upgrade to the current version. The plan provides Sibelius updates and Avid's All Access Plan for a period of three years. The All Access Plan includes unlimited online support, and a single, troubleshooting phone call per month.
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  • 3 Years of Upgrades
  • 3 Years of Avid All Access Plan

Special Order

Expected availability: 7-14 business days
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This item is noncancelable and nonreturnable.

You Pay: $299.00

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The Audio Tools AudioCare Annual Software Support Contract by Minnetonka Audio is a 1-year support contract that allows you to regularly update and service your Audio Tools for Harmonic Promedia Carbon software. The Harmonic Promedia carbon program provides you with loudness control and the capacity to transcode software packages into a Workflow Server.

With the software you can control target loudness values according to loudness range, program loudness, and maximum true peak. The software includes AudioTools Loudness Measurment and AudioTools Loudness Adjustment codemeter software. The annual support contract provides you with customer service support in maintaining the software and access to regular software upgrades.
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  • 1-Year Support Contract
  • For Harmonic Promedia Carbon Software
  • Contract Includes Service
  • Contract Includes Software Upgrades

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Expected availability: 7-14 business days
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This item is noncancelable and nonreturnable.

Sugg Retail Price: $199.00

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B&H # AVSPTXHDEXP MFR # 0540-30241-06

The Avid Expert Advantage Support Plan is a non-mission critical support offer available for Avid Professional Editor products used with Non-HD systems. This support plan covers Information Services, Technical Support, Bug Fixes, Escalation Process, and Remote Connectivity. Hardware Coverage and Onsite Support are also offered at an additional fee.

Avid Advantage Support gives you the edge you need to thrive in today’s highly competitive media market. Delivered by global teams of Avid support professionals with appreciable experience and expertise, this Avid Advantage Support Plan is designed to ensure you maintain a high standard of operational effectiveness.

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Special Order

Expected availability: 7-14 business days
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This item is noncancelable and nonreturnable.

You Pay: $300.00

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The Avid Expert Advantage Support Plan is a non-mission critical support offer available for Avid Professional Editor products used with HD systems. This support plan covers Information Services, Technical Support, Bug Fixes, Escalation Process, and Remote Connectivity. Hardware Coverage and Onsite Support are also offered at an additional fee.

Avid Advantage Support gives you the edge you need to thrive in today’s highly competitive media market. Delivered by global teams of Avid support professionals with appreciable experience and expertise, this Avid Advantage Support Plan is designed to ensure you maintain a high standard of operational effectiveness.

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Special Order

Expected availability: 7-14 business days
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This item is noncancelable and nonreturnable.

You Pay: $400.00

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Pairing two essential photo editing programs, this Creative Cloud Photography Plan from Adobe includes a 12-month subscription to both Photoshop and Lightroom CC, along with 20GB of online cloud storage. Designed as a comprehensive solution for photographic post-production, these two applications complement the entire range of photo editing needs, including raw image processing, file organization, retouching, and exporting tools. Additionally, this suite also enables you to work with Lightroom Mobile and Photoshop Mix for on-the-go photo editing from your mobile devices, with the ability to sync all of your work simultaneously within Lightroom catalogs across all devices. With both Photoshop and Lightroom functioning within the Creative Cloud, you are also afforded constant feature updates to ensure your programs are running with the most recent feature-set for enhanced editing capabilities. Additionally, the cloud structure also affords access to CC Learn's vast library of online content and video tutorials to help gain new skills, refine old ones, and gain a greater understanding of what both applications can do for you.

After purchasing this item an email will be sent to you containing a unique serial code for retrieving, activating, and validating your Photography Plan subscription.
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"Love it...Love it!...This is a heavily discounted subscription plan for the Adobe CC Photography Plan that costs under $8 per months for a 12-month subscription plan versus the $10 something that you would otherwise pay directly through Adobe....There is a steep learning curve to get the most out of Lightroom but this is true for photography in general so this isn't really a downside - it's a challenge and part of the process just like in the good old days working in a darkroom."

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Top Highlights

  • Dedicated Photo Editing Suite
  • Subscription to Photoshop & Lightroom CC
  • Tools to Organize, Edit, Enhance & Share
  • Constant and Automatic Feature Updates
  • Up-to-Date Camera Support
  • Extensive Library of How-To Videos
  • Cloud-Based Storage for Multiple Devices
  • Sync to Photoshop Mix & Lightroom Mobile
  • For Mac and Windows Operating Systems

Software Download

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You Pay: $119.88

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