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The ViewCast Niagara 2120 to 2200 Streaming Media System Software Upgrade requires an RMA from Support to return the Niagara 2120 system for re-image to a Niagara 2200 Streaming Media System that includes the Niagara SCX version 7 software. This upgrade includes 1 year of annual software support and maintenance with priority response.
The Niagara SCX 7 software adds features such as MPEG2 TS encoding and SNMP management. This enables users to access the system through a Web interface, SNMP management application, or a local client interface. The software supports Adobe Flash H.264, Microsoft, Windows Media (Silverlight), and MPEG-4 formats.
Priority response includes customer support, telephone technical support (typical response is within 1 hour during technical support hotline hours), and email technical support (typical response is within 2 hours during technical support hotline hours).
Note: You must have an RMA Request Number to purchase this upgrade. One copy of Niagara SCX version 7 software is required per encoding system. The old system must be returned via the RMA to complete the upgrade. Customer is responsible for filling out the RMA request.
In the Box
ViewCast Niagara 2120 to 2200 Streaming Media System Software Upgrade with Priority Response