The 2-Year Extended Warranty for VTrak J930 Series Expansion Chassis with Promise Hard Drives from Promise Technology extends the warranty by two years, along with next-business-day on-site response time for Promise ServicePlus subscribers. This warranty covers the VTrak J930 Series expansion chassis shipped with Promise Technology hard drives.
The extended warranty includes 24/7 email and phone support (English only), as well as 24/7 access to Promise support site for drivers, firmware, and compatibility lists.
With the Promise ServicePlus plan you benefit from rapid-response onsite hardware parts replacement service. This service is available 24-hours-a-day 7-days-a-week for the entire warranty period. This plan assures you the best available support to help minimize downtime.
