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Milestone MSTSPIP10 Technical Support: Premium Incident Pack (10 Incidents)

Milestone MSTSPIP10 Technical Support: Premium Incident Pack (10 Incidents)

B&H # MIMSTSPIP10 MFR # MSTSPIP10
Milestone MSTSPIP10 Technical Support: Premium Incident Pack (10 Incidents)

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Important Notice: This item is non-cancelable and non-returnable
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B&H $1000 Giveaway

Share your most-wanted item with friends & family for chances to win a $1000 B&H Gift Card. It's that easy!

1 new winner announced every week!
Limit 1 entry per day; Come back every day to increase your chance of winning!

Be sure to mention #BHWishList when you share!

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Congrats to our winners so far — Mark P., Lauren K. & Daniel M.

Official Rules

OFFICIAL B&H $1,000.00 GIVEAWAY RULES

NO PURCHASE IS NECESSARY TO ENTER OR WIN. The B&H $1,000.00 Giveaway (the "Giveaway" or "Sweepstakes") is void where prohibited by law and is sponsored by B&H Foto & Electronics Corp., 440 Ninth Avenue, New York, NY 10001 ("Sponsor"). It is not sponsored or endorsed by Facebook or Twitter in any way.

Entry Period/Methods of Entry. The Sweepstakes will run from on or about November 7, 2016 until on or about December 19, 2016 (the "Entry Period"). Entries received outside the Entry Period are void. Enter the Sweepstakes via either one of the following methods. (1) Share your most wanted item on Facebook or Twitter via the dedicated links found on the B&H Website (www.bhphoto.com); or (2) Mail a postcard (postmarked during the Entry Period) containing your name, address, phone number, and email address, and indicate the subject(s), if any, about which you are interested in receiving future emails from B&H (e.g. photo, video, audio, computers, home theater, portable entertainment ) (optional) to: B&H $1,000.00 Giveaway, c/o B&H Foto & Electronics Corp., 440 Ninth Avenue, New York, NY 10001 (either option, an "Entry"). Entries must not, in the sole and absolute discretion of the Sponsor, contain obscene, provocative, defamatory, sexually explicit, or otherwise objectionable or inappropriate content. Entries deemed by Sponsor to be inappropriate will be disqualified. Entries owned by a third party, or the use of any trademarks, service marks, logos, brands, or products owned by a third-party are not acceptable for entry into the Sweepstakes. Limit 1 entry per person, per day.

Winner Selection/Prizes/Odds. The B&H Social Team will randomly select a winner from among all eligible entries every Monday during the Entry Period, for a total three (3) winners (each a "Winner"). Each Winner will receive a B&H Gift Card pre-valued in the amount of $1000.00. No cash or other substitutions will be offered. Winner selection is in the sole and absolute discretion of the B&H Social Team. Any taxes are the sole responsibility of the winner. Winners will be notified and receive their prize to the e-mail address associated with the account to which their Entry was posted or the email account provided with a mail-in entry. The odds of winning depend on the number of eligible entries received.

Identity of Winners/Eligible Participants. Winners will be identified by the e-mail account associated with the Facebook or Twitter account from which their Entry was submitted or the email account provided with a mail-in entry. An e-mail account holder shall mean the natural person assigned to such e-mail account by the internet access or online service provider or other organization responsible for assigning e-mail addresses for the domain associated with such e-mail account. Any issues regarding the identity of a Winner shall be resolved by Sponsor in its sole discretion. The Sweepstakes is only open to residents of the United States that are at least eighteen (18) years of age on their entry date and is not open to employees of Sponsor, their immediate family, any person domiciled with such employees, or any affiliates or subsidiaries of Sponsor.

Entry Ownership/Entrant Agreements. Entrants retain full ownership and copyrights to their Submission. However, by entering the Sweepstakes entrants grant Sponsor permission to use their Entries for promotional purposes on their respective social media channels with proper credit. Entrants also agree: (a) to be bound by these Official B&H $1,000.00 Giveaway Rules; (b) that any claims related to this Sweepstakes shall be resolved individually without resort to any form of class action and that awards, shall be limited to actual out-of-pocket costs incurred in entering the Sweepstakes, and shall not include incidental or consequential damages or attorneys fees; and (c) that any actual or perceived ambiguities in these rules shall be interpreted by Sponsor in their sole discretion.

Limitation of Liability/Sponsor Modification/Cancellation Rights/ Choice of Law/ Venue/ Winners List. Sponsor is not responsible for incomplete entries or for failure to receive entries due to technical failures or human error of any kind. Winners agree that Sponsor will have no responsibility for losses or damage of any kind resulting from the acceptance, possession, or use of the prizes. Except where prohibited, participation in the Sweepstakes constitutes entrant's consent to the publication of his or her name by Sponsor in any media for commercial or promotional purposes without limitation or further compensation subject to Sponsor's respective Privacy Policies. Sponsor may modify or discontinue the Sweepstakes at any time and may disqualify from the Sweepstakes any person it determines, in its sole discretion, to have attempted to or actually tampered with or otherwise abused any aspect of the Sweepstakes. Entrants agree that in the unlikely event a dispute arises in connection with this Sweepstakes, it will be governed by the laws of the State of New York and heard exclusively in a court of applicable jurisdiction in the County and State of New York irrespective of any choice of law provisions to the contrary. To receive names of the winners by U.S. mail, please mail a self-addressed stamped envelope to: B&H Foto & Electronics Corp., Attn: B&H $1,000.00 Giveaway, 440 Ninth Avenue, New York, NY 10001. Any Winners List request must be received by B&H within one (1) year of the date the Sweepstakes is conducted.

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$0.00 Tax Collected Outside NY

You Pay: $1,125.00

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  • 1Description

The Milestone MSTSPIP10 Premium Incident Technical Support Service provides committed response times, priority queuing, and 24 hours a day, seven days a week support capability for up to 10 incidents. Access to the services is organized using an incident-based (ticketing) system. One ticket is used for one specific incident. By using a ticket rather than charging for hours used, it is easier to predict the cost without having to make allowance for extra charges when an issue inadvertently takes more effort to resolve.

The incident-based approach is easy to maintain and track, and provides better flexibility/value for partners. Incident packs can also be easily bundled into a partner-specific service plan for better return-on-investment (ROI).

The premium pack provides partners with a flexible and cost-effective approach for submitting technical support incidents via phone or a Web form for operation-critical issues even outside of Milestone's normal business hours. Here partners only pay for what they need and the incident pack is backed by a broad range of benefits that are not provided with conventional free technical support.

Note: This item requires the prior purchase of Milestone software. Purchasers will be contacted by a customer service representative to confirm the serial license codes of the required software.

Priority queuing and committed response times
Access to the Milestone managed technical support forum
Partners and Milestone support engineers can interact, share tips, help resolve issues, and develop product knowledge on the forum
Round-the-clock (24x7) collaboration on operation-critical issues outside of Milestone's normal business hours
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  • 1Description

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