Plantronics MX10 Universal Audio Processor

Plantronics MX10 Universal Audio Processor

Plantronics MX10 Universal Audio Processor

B&H # PLMX10HSSDP MFR # 43404-31
Plantronics MX10 Universal Audio Processor

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Expected availability: Jul 2, 2018

Product Highlights

  • Quick Disconnect Connector
  • SoundGuard Technology
  • Connects to Phone, Headset, PC
  • Incoming Volume Control
  • Headset/Handset Selector
  • Mute Control
  • PC/Phone Source Selection
  • Source Audio Level Balance
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Plantronics MX10 overview

  • 1Description

The MX10 Universal Audio Processor from Plantronics is suitable for office professionals who use a corded headset with desk phone and PC. It connects your telephone and PC or external audio device to a Plantronics headset and provides control of the sound through your headset. The MX10 includes near-universal compatibility with single- and multi-line telephones. A Quick Disconnect connector allows you to walk away from your desk without removing the headset or disconnecting the call.

Single Headset with Telephone and Audio Device
Convenient use of both the telephone and the audio device, using the same high-quality Plantronics headset.
Easy to Install
Adapts to telephones for use with a variety of Plantronics headset styles.
Easy to Operate
Simple button controls for headset/handset selection and telephone/audio selection.
Easy to Adjust
Separate controls allow independent adjustment of outgoing and incoming volume for the telephone, and incoming volume for the audio device.
SoundGuard Technology
The SoundGuard technology provides natural voice tone and removes loud tones, as well as occasional noises and crackles on the line.
UPC: 017229007048
In the Box
Plantronics MX10 Universal Audio Processor
  • Limited 2-Year Warranty
  • Table of Contents
    • 1Description

    Plantronics MX10 specs

    Call Control Volume, mute, source mixing
    Audio Performance Standard band
    Compatibility Phone, headset, PC
    Packaging Info
    Package Weight 1.05 lb
    Box Dimensions (LxWxH) 8.5 x 6.9 x 2.5"

    Plantronics MX10 reviews

    MX10 Universal Audio Processor is rated 3.3 out of 5 by 6.
    Rated 1 out of 5 by from Disappointing buzz Despite its 80's desing, the switcher's features are exactly as marketed. Allows for great flexibility and connects seamlessly to my desk phone. Everything's great except for one thing: when using it with the Plantronics headphones HW261N, there is a (as the other reviewer points out) mind numbing buzz in background when using the telephone. The sound coming from the other input is crystal clear. Tested with other brands and the buzz is still there but much further in the background. By the way, when connecting the HW261N directly to the telephone there is no buzz at all.
    Date published: 2015-04-21
    Rated 1 out of 5 by from Mind-numbing buzz I just hooked the MX10 to my compatible 2-line ATT desk phone which is connected to my cable modem.  This is a home setup and I'm using only 1 line on this phone. I use a Plantronics Supraplus HW251 PLUS headset (which is great)  Before the MX10 arrived,  I connected the headset to the 2.5mm headset port on my phone using an adapter. It worked great!  Now with the MX10 there is a mind-numbing buzz for me and my listeners when I the headset. If I switch to the handset (connected to the MX10) there is no buzz at all. I have the MX10 hooked up to the handset port of the telephone and configured as best as seems possible: it works in positions 1, 5, & 6 and the buzz exists at the same level on all three. This is a huge disappointment for the cost, and while I see other comments about the problem, I'm also disappointed that Plantronics hasn't addressed this. I saw one post in another forum that mentioned having to include a additional Plantronics piece for taking the phone off hook. I don't believe that is a Plantronics requirement. Anyway, very disappointing.
    Date published: 2014-05-07
    Rated 4 out of 5 by from 1st Choice for Online Conference Presenters This was the best headset on the market for presenters of on-line conferencing and attendees that would like the ability to record their meetings and include the audio of the entire session both presenter and attendees.
    Date published: 2011-02-27
    Rated 4 out of 5 by from A Great Asset The MX10 provides amplification for a regular house phone and/or computer call system. You can amp up your audio going out and going in. It works with any Plantronics H Series headset and it connects to headsets with a Quick Release clip which comes with the MX10. The unit uses standard phone plugs for all other connections. As usual, B&H gives the best price, the fastest delivery and supreme customer service. This is a must have if you work at home or have a large call job.
    Date published: 2016-06-20
    Rated 5 out of 5 by from Excellent and unique device to have I used this extensively while working as Transaction Monitoring executive as I was often required to Play a call from my PC back in to the Phone so that all my piers can listen and calibrate. We never had quality issues or never saw it going bad. The battery life was good as well. As usual this is another solid hardware all Callcenter Quality Monitoring teams needs to have. Only Con is sometimes new TME's had hard time understanding the setup. Could be simpler.
    Date published: 2015-06-20
    Rated 5 out of 5 by from MX10 Well worth the purchase! If you are taking calls on a telephone or PC or both, the audio processor will improve all aspects of your calls. It has the capability of going between devices, muting and volume control both coming in and going out, so if your caller can't hear you, you can amp it up without blasting your own ears. It works with a quick release adapter which fits all Plantronics H Series headsets.
    Date published: 2016-05-25
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