Plantronics EncorePro HW510V Monaural Voice Tube Headset

BH #PLEP510V • MFR #89435-01
Plantronics EncorePro HW510V Monaural Voice Tube Headset
Key Features
  • Noise-Canceling and Flexible Microphone
  • Compatible with PCs and Desk Phones
  • Connects with Plantronics Audio CPUs/Cables
  • Fits Over-the-Head
The EncorePro HW510V Monaural Voice Tube Headset from Plantronics is a lightweight headset that fits over your head that is compatible with PCs and desk phones with Plantronics audio processors and direct-connect cables.
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Plantronics EncorePro HW510V Overview

  • 1Description
  • 2Connectivity
  • 3Usage Settings
  • 4Hearing Protection
  • 5Audio Performance

The EncorePro HW510V Monaural Voice Tube Headset from Plantronics is a lightweight headset that fits over your head that is compatible with PCs and desk phones with Plantronics audio processors and direct-connect cables.

The HW510V has been designed for use in customer care centers, help desks, telesales, and customer service centers where users will encounter the rigors of call-intensive environments. To this end, the HW510V has been designed to help minimize operational disruptions and downtime while also maintaining the comfort of those using it. The HW510V has been designed with a flexible and noise-canceling mic, which can also be adjusted using the visual and tactile microphone positioning guides. There is also a soft ear cushion and Quick Disconnect, while wideband audio (up to 6,800 Hz) helps deliver rich and clear audio and reduce listening fatigue. Additionally, SoundGuard technology helps protect against noise spikes above 118 dBA. The HW510V is also durable and has been constructed with laser-welding and metal joints.

Connectivity
Connects to PC or desk phone with Plantronics audio processors
Usage Settings
Telephone-intensive users, including formal customer care centers, help desks, telesales, and customer service organizations
Hearing Protection
SoundGuard technology: acoustic limiting for protection against sounds above 118 dBA
Audio Performance
Wideband audio (up to 6,800 Hz), noise-canceling microphone
UPC: 017229144743

Plantronics EncorePro HW510V Specs

Speaker
Earpiece DesignOn-Ear
Listening ModeMonaural
Physical
Weight1.8 oz / 51 g (Headset)
Packaging Info
Package Weight0.3 lb
Box Dimensions (LxWxH)7.008 x 5.433 x 2.126"

Plantronics EncorePro HW510V Reviews

Plantronics EncorePro HW520NC

By Kriz
Rated 5 out of 5
Date: 2021-08-22

[This review was collected as part of a promotion.] I got an EncorePro HW520NC provided by our company. I'm using it for 8-9 hours everyday. It's the best! Most comfortable headset ever!

Very comfortable

By Onyiakpanisi
Rated 5 out of 5
Date: 2020-08-08

This is absolutely amazing and amazing. This is a really good product. It’s good for call center and offices that have a lot of background noise. It’s very comfortable to wear for a long time. The sound quality is great too crisp.

Does not connect to USB without additional costs

By Marla
Rated 1 out of 5
Date: 2020-01-14

I purchased this for my office & it will not connect to the USB port unless you buy an additional cable. This should have been stated on the website. Very disappointed in this purchase!

Can't plug it into my computer

By Sniper
Rated 1 out of 5
Date: 2019-08-23

It looks like I have to buy an additional cord to plug this into the headphone jack (weird it does not plug in via USB). It did not come with the attachment to plug this into my computer which is ridiculous given the price I paid for this.

Fragile Headset

By Juliano
Rated 1 out of 5
Date: 2019-04-11

The company where I work purchased about 40 of these, within six months there were about seven broken. Cheap, thin plastic housing, now we ran out of warranty and they keep on breaking. Stay away from this brand.

Painful

By Rompre77
Rated 3 out of 5
Date: 2019-03-09

These are provided at the call center I work at. The sound quality is nice but they are quite painful to wear. I am not a fan of on the ear head phones in general and these ones seem extra snug (I have an average size head). By the end of my shift my ears hurt so bad that I want to cry most days. I am currently searching for something less painful.

Works Great!

By Mick16
Rated 5 out of 5
Date: 2021-07-30

[This review was collected as part of a promotion.] It is very comfortable, especially if you wear a hearing aid. I have not tried it on the Avaya telephone yet but it works great on the computer. The Microsoft Teams certified connector is a plus. Just wished it came with a stand so I would not have to lay it on my desk.

Durability problems

By DonaldR
Rated 3 out of 5
Date: 2021-06-11

I've had this product for several years. Foam ear cushions deteriorated after a couple of years. I can't figure out how to get replacements and whether they are at a reasonable price. Plastic cover with Plantronics printing that covers band adjustment just broke. Was able to "fix" problem by using small ty rap to hold it in place. The bottom line is that this product suffers from durability problems The mandatory questions on this review submission form are confusing with regards to raffle and free product. I checked NO because I have not received anything. But I would like to have both happen.

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