Plantronics EncorePro 520 Binaural Noise-Canceling Headset

Plantronics EncorePro 520 Binaural Noise-Canceling Headset

Plantronics EncorePro 520 Binaural Noise-Canceling Headset

B&H # PLEP520NC MFR # 89434-01

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Product Highlights

  • Noise-Canceling and Flexible Microphone
  • Binaural - Covers Both Ears
  • Compatible with PCs and Desk Phones
  • Fits Over-the-Head
  • Wideband Audio up to 6,800 Hz
  • SoundGuard Technology above 118 dBA
  • Visual & Tactile Mic Positioning Guides
  • Lightweight
  • Laser-Welded Construction, Metal Joints
  • Ear Cushions
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Microphone: Noise-Canceling

Noise-Canceling Voice Tube

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Plantronics HW520NC overview

  • 1Description

The EncorePro HW520 Binaural Noise-Canceling Headset from Plantronics is a lightweight, binaural headset that covers and provides sound to both your ears. By covering both ears, the HW520 helps to provide greater focus and concentration by blocking background noise. This headset fits over your head and is compatible with PCs and desk phones with Plantronics audio processors.

The HW520 has been designed for use in customer care centers, help desks, telesales, and customer service centers where users will encounter the rigors of call-intensive environments. To this end, the HW520 has been designed to help minimize operational disruptions and downtime while also maintaining the comfort of those using it. The HW520 has been designed with a flexible and noise-canceling mic, which can also be adjusted using the visual and tactile microphone positioning guides. There are also soft ear cushions and Quick Disconnect, while wideband audio (up to 6,800 Hz) helps deliver rich and clear audio and reduce listening fatigue. Additionally, SoundGuard technology helps protect against noise spikes above 118 dBA. The HW520 is also durable and has been constructed with laser-welding and metal joints.

Connectivity
Connects to PC or desk phone with Platronics audio processors
Usage Settings
Telephone-intensive users, including formal customer care centers, help desks, telesales, and customer service organizations
Hearing Protection
SoundGuard technology: acoustic limiting for protection against sounds above 118 dBA
Audio Performance
Wideband audio (up to 6,800 Hz), noise-canceling microphone
UPC: 017229144712
In the Box
Plantronics EncorePro 520 Binaural Noise-Canceling Headset
  • Limited 2-Year Warranty
  • Table of Contents
    • 1Description

    Plantronics HW520NC specs

    Speaker
    Earpiece Design On-Ear
    Listening Mode Binaural
    Connectivity
    General
    Physical
    Weight 2.6 oz / 74.0 g (Headset)
    Packaging Info
    Package Weight 0.3 lb
    Box Dimensions (LxWxH) 7.008 x 5.433 x 2.126"

    Plantronics HW520NC reviews

    EncorePro 520 Binaural Noise-Canceling Headset is rated 3.8 out of 5 by 18.
    Rated 3 out of 5 by from Quality sound but OUCH I'm using this for call center work at home so I have to wear it for 8 hours a day. Every time I've used it I have a headache by mid-day. There is no adjustment across the top for head size and I have a smaller head - but it's too tight. It grips my ears so tightly that they actually hurt after a few hours. Not a great design. Shopping for something new. I wil say the sound is fine.
    Date published: 2014-12-24
    Rated 5 out of 5 by from You can adjust no matter what size head you have it can be adjusted. The metal band will flex to make it smaller or larger.
    Date published: 2015-01-19
    Rated 5 out of 5 by from Excellent Headset We are limited in Budget and these headsets are a wonderful headset. They are adjustable and comfortable to wear. My central station girls gave them all thumbs up. From my past experiences with Plantronics I knew they would be a hit. Plantronics knows headsets.
    Date published: 2016-01-20
    Rated 2 out of 5 by from Not impressed with durability I was searching for a durable headset for a call center environment. So far we have had two stop playing audio, one had the plastic housing for the adjustable over the head piece crack, and one had the thin wire rip out. Oh, and one had the buttons installed backwards, so hang up is mute and mute is hang up. So 1 in 10 have had problems in 4 months of use. I am pursuing warranty replacements but the hassle of it is an additional annoyance.
    Date published: 2018-06-11
    Rated 5 out of 5 by from Works great with our phones We have Broadview as our landline carrier and these headsets work great with the phones. They allow us to be hands free and use the computer while on the phone with clients and customers. You need the correct adapter depending upon your phone.
    Date published: 2017-10-09
    Rated 1 out of 5 by from fell apart in less than 6 months was provided the 520 headset at work and while the features are great, the plastic portions that connect the speakers to the headband separated and the entire unit fell apart after 6 months of 8 hour m-f usage; not an isolated incident as my cube mate's fell apart faster than mine did
    Date published: 2017-05-10
    Rated 5 out of 5 by from Encore Pro: Nice headset and comfortable Purchased for two of our office users and they are extremely happy! [This review was collected as part of a promotion.]
    Date published: 2016-02-05
    Rated 5 out of 5 by from Love it!! Sometimes you gotta pay what it's worth!! [This review was collected as part of a promotion.]
    Date published: 2016-03-28
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