Plantronics EncorePro HW720 Binaural Headset with Noise-Canceling Mic

Plantronics EncorePro HW720 Binaural Headset with Noise-Canceling Mic

Plantronics EncorePro HW720 Binaural Headset with Noise-Canceling Mic

B&H # PLEPHW720 MFR # 78714-101

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Product Highlights

  • Nylon Composite Materials
  • Lightweight Design
  • Leatherette Ear Pads
  • Quick Disconnect Plug
  • Extendable Boom
  • Wideband Audio
  • SoundGuard Technology
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Headphones: Binaural

Binaural Monaural
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Plantronics HW720 overview

  • 1Description

The EncorePro HW720 Binaural Headset with Noise-Canceling Mic Plantronics is designed for customer service representatives. Its distinctive design is slim and stylish with an elegant satin finish. Lightweight materials and leatherette ear pads ensure comfort, while the curved, telescoping microphone and pivoting boom deliver clear, private conversations. This headset features a Quick Disconnect plug that is compatible with all Plantronics USB and desk phone audio processors and with direct connect cables.

  • Satin finish with slim, classic design
  • Microphone arm is situated so that it stays clear of the wearer’s peripheral vision
  • Nylon composite materials for a lightweight design
  • Soft leatherette ear pads / adjustable fit for all-day comfort
  • Quick Disconnect feature provides walk-away convenience and compatibility with all Plantronics USB and desk phone audio processors and with direct connect cables
Premium Audio
  • Extendable boom ensures precise positioning, enables optimal noise cancellation, and means customers hear speech clearly
  • Wideband audio delivers rich, clear conversations, and reduces listening fatigue
  • SoundGuard technology protects hearing against sounds above 118dBA
Long-Term Reliability
  • Designed to minimize operational disruptions and costly downtime in call-intensive environments
  • Reinforced, lightweight headband provides strength and durability
  • Slim, flexible, yet durable cables
UPC: 017229147157
In the Box
Plantronics EncorePro HW720 Binaural Headset with Noise-Canceling Mic
  • Carry Case
  • Limited 2-Year Warranty
  • Table of Contents
    • 1Description

    Plantronics HW720 specs

    Headset Features Hearing Protection, Noise Cancellation
    Earpiece Design On-Ear
    Listening Mode Binaural
    Weight 2.8 oz / 79.4 g (Headset)
    Packaging Info
    Package Weight 0.55 lb
    Box Dimensions (LxWxH) 8.1 x 6.9 x 2.4"

    Plantronics HW720 reviews

    EncorePro HW720 Binaural Headset with Noise-Canceling Mic is rated 2.9 out of 5 by 25.
    Rated 1 out of 5 by from Frustrated customer I ordered this product twice now. We 1st determine the cord adapter was not working (used one from another headset). Headset seem to work, until it was determine that the the microphone must not work, no one could hear caller. Had to arrange to return, then ordered 2nd set. Again, cord adapter not working, again verified with a working cord. Then again, the microphone is not working...Arrgghhh!! Very frustrating! This is for a new manager in my company and needless to say, he's not a happy customer.I can't see any volume option for the microphone and we do have other headset, like it that do work, so any suggestions would be greatly appreciate. FYI, both sets were given a trial on different phones, so it's not the manager's phone.
    Date published: 2015-10-28
    Rated 1 out of 5 by from Horrible product. I have been a 911 Operator for a number of years in a high volume call center and have worn many headsets, this one if the worst ive tested. The clarity of this headset compared to others is HORRIBLE. Background noises are not very clear and could mean the difference in detecting a the slightest detail to determine if there scene security issue for officers. The comfort factor of this headset is one of the worst no matter how much you adjust the head piece. I would receive a migrane each time I would wear it. Do your agency a favor and dont waste the money on this product. The Plantronics HW251 Noise Canceling headset is one of the best I've experienced in my 10 years of experience. Its lighter, comfortable and one of the clearest I've used
    Date published: 2016-01-23
    Rated 5 out of 5 by from Awesome This is the most comfortable & clear sounding headset I have every had. I've been dispatching for 17 yrs and I love this headset.
    Date published: 2015-02-16
    Rated 5 out of 5 by from Works Perfectly I bought this for my husband as a gift as he is a 911 operator and had problems hearing on his previous headsets. He said this is much more clear and great quality. He is very happy with this product.
    Date published: 2015-12-29
    Rated 1 out of 5 by from Terrible! Does not cancel out any noise! My company bought all of the sales department these headphones and they are not good. They bother the top of my head and cancels out no noise. My clients can here everything going on around me, it's terrible!
    Date published: 2018-09-04
    Rated 3 out of 5 by from EncorePro 710/720 - Over-the-head, binaural, noise Sound is good. Headset is quite comfortable. However other people on my calls complained about my breathing noise. I was able to eliminate noise by adding a sponge cover to mic. Headset should come with a sponge cover.
    Date published: 2016-02-09
    Rated 1 out of 5 by from useless without connection cable (sold separately) The supplier I ordered this from did not mention that this headset can't plug in to a standard phone jack without the special connection cable, which is sold separately. The headset has a funky HDMI-like plug instead of a normal phone cord plug - supposedly to offer quick release so you can walk away from your desk without taking off the headset. Pretty silly for a wired headset; it doesn't work when it's unplugged, so why would anyone walk around with a useless headset and dangling wire instead of just taking it off?? I don't have the connection cable, but the photos online make it look like you can't have both the headset and handset plugged into the phone, so you can't quickly switch between the two. Might be acceptable for sales/service people who spend the entire day on the phone, but not someone who only needs it for the occasional teleconference. Also, I had to look online to figure out how to plug this thing in because the "user guide" is just a series of vague pictures about how to put it on your head, no pictures showing how to plug it into the phone.I'll be returning this.
    Date published: 2015-06-30
    Rated 1 out of 5 by from Poorly designed I work in a call center and the major problem we have is agents that have their boom fall off when the connector screw that holds it in place spins out and the boom is left hanging only held on by the wire. Then eventually the wire snaps. A locking pin or additional measure is needed to keep the screw in place.
    Date published: 2015-07-10
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