Avid Technologies Standard Software Support for ISIS 1000 20TB (Monthly)

Avid Technologies Standard Software Support for ISIS 1000 20TB (Monthly)

Avid Technologies Standard Software Support for ISIS 1000 20TB (Monthly)

B&H # AVSI1000SWM MFR # 9920-65275-00
Avid Technologies Standard Software Support for ISIS 1000 20TB (Monthly)

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Important Notice: This item is non-cancelable and non-returnable
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Expected availability: 2-4 weeks 
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  • 1Description
Provided by third party:

A support plan for low-complexity environments, Avid Standard Support is designed for customers for whom system availability is not mission critical, yet providing business hours support and access to software updates is key.

Key Features
  • 5 x 9 assisted supported
  • 7 x 24 accesses to online knowledge base and product forums
  • Software updates and patches
Table of Contents
  • 1Description
General
Type Technical support
Service Included Phone consulting
Full Contract Period 1 month
Service Availability 24 hours a day / 7 days a week
Software
Software Title NEXIS Software
Installation Type Locally installed
Details
Service & Support Phone consulting - 1 month - availability: 24 hours a day / Monday-Sunday - 1 incident per month
Web support - 1 month - availability: 24 hours a day / Monday-Sunday
New releases update - 1 month

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