Avid Technologies Standard Software Support with Extended Hardware Coverage for ISIS 1000 20TB (Annual)

Avid Technologies Standard Software Support with Extended Hardware Coverage for ISIS 1000 20TB (Annual)

Avid Technologies Standard Software Support with Extended Hardware Coverage for ISIS 1000 20TB (Annual)

B&H # AVSN1000SHWA MFR # 9920-65278-00
Avid Technologies Standard Software Support with Extended Hardware Coverage for ISIS 1000 20TB (Annual)

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  • 1Description
Key Features
  • Implement features and functionality at a predictable expense
  • Improve your efficiency so you can complete critical projects on time
  • Keep your systems running smoothly through software updates and fast issue resolution
Table of Contents
  • 1Description
General
Service Included Advance hardware replacement
Location Shipment
Full Contract Period 1 year
Response Time 2 business days
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Extended service agreement - advance hardware replacement - 1 year - shipment - response time: 2 business days - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday - 1 incident per month
Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year

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