Promise Technology 2-Year Extended Service Plan for Vess JBOD System

BH #PRVJ2KSENBDA • MFR #VJ2KSENBDAZ
Promise Technology
Promise Technology 2-Year Extended Service Plan for Vess JBOD System
Special Order
Expected availability: 2-4 weeks
$2,499.00

Important Notice

  • This item is noncancelable and nonreturnable.

Promise Technology 2-Year Extended Service Plan for Vess JBOD System

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Promise Technology VJ2KSENBDAZ Overview

The Promise ServicePlus Plan is an upgrade to VTrak's outstanding 3-Year limited advance replacement warranty, adding a rapid response onsite hardware parts replacement service. This service is available 24-hours a day, seven days a week for the entire warranty period.
The Promise ServicePlus plan features the rapid dispatch and installation of critical replacement components. VTrak storage administrators can rest easy knowing they are backed by full 24-hour by seven-day onsite component replacement. In conjunction with Promise's 3-year standard limited warranty on the hardware and the 24 x 7 technical support help line, this plan assures you the best available support to minimize downtime. Average response time can be as fast as four hours in most major metropolitan areas after failure verification.

UPC: 704118096459

Promise Technology VJ2KSENBDAZ Specs

General
Service IncludedAdvance parts replacement
LocationOn-site
Full Contract Period2 years
Response TimeNext business day
Service Availability24 hours a day / 7 days a week
Details
Service & SupportExtended service agreement - advance parts replacement - 2 years - on-site - response time: next business day - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 2 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed forPromise VessJBOD 2600
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