Promise Technology 2-Year Extended Service Plan for Vess JBOD System

Promise Technology 2-Year Extended Service Plan for Vess JBOD System

Promise Technology 2-Year Extended Service Plan for Vess JBOD System

B&H # PRVJ2KSENBDA MFR # VJ2KSENBDAZ
Promise Technology 2-Year Extended Service Plan for Vess JBOD System

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Important Notice: This item is non-cancelable and non-returnable
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Expected availability: 2-4 weeks 
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$0.00 Tax Collected Outside NY

You Pay: $2,499.00

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  • 1Description
Provided by third party:

The Promise ServicePlus Plan is an upgrade to VTrak's outstanding 3-Year limited advance replacement warranty, adding a rapid response onsite hardware parts replacement service. This service is available 24-hours a day, seven days a week for the entire warranty period.
The Promise ServicePlus plan features the rapid dispatch and installation of critical replacement components. VTrak storage administrators can rest easy knowing they are backed by full 24-hour by seven-day onsite component replacement. In conjunction with Promise's 3-year standard limited warranty on the hardware and the 24 x 7 technical support help line, this plan assures you the best available support to minimize downtime. Average response time can be as fast as four hours in most major metropolitan areas after failure verification.

UPC: 704118096459
Table of Contents
  • 1Description
General
Service Included Advance parts replacement
Location On-site
Full Contract Period 2 years
Response Time Next business day
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Extended service agreement - advance parts replacement - 2 years - on-site - response time: next business day - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 2 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed for Promise VessJBOD 2600

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