Motorola MB7420-10 16x4 686 Mbps DOCSIS 3.0 Cable Modem

Motorola MB7420-10 16x4 686 Mbps DOCSIS 3.0 Cable Modem

Motorola MB7420-10 16x4 686 Mbps DOCSIS 3.0 Cable Modem

B&H # MOMB742010 MFR # MB7420-10
Motorola MB7420-10 16x4 686 Mbps DOCSIS 3.0 Cable Modem

Motorola MB7420-10 16x4 686 Mbps DOCSIS 3.0 Cable Modem

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Product Highlights

  • 1 x Coax Cable Connector
  • 1 x Gigabit Ethernet Port
  • Operating Status LED Indicators
  • Cable & Power Lightning Protection
  • Up to 686 Mbps Downstream Data Rate
  • Up to 123 Mbps Upstream Data Rate
  • 16 x Downstream Channels
  • 4 x Upstream Channels
  • IPv4 & IPv6 Protocol Support
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Data Speed: Up to 686 Mbps

Up to 343 Mbps Up to 686 Mbps
$0.00 Tax Collected Outside NY and NJ

You Pay: $79.99

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  • 1Description

Eliminate added monthly expenses incurred by renting a cable modem from your service provider with the MB7420-10 16x4 686 Mbps DOCSIS 3.0 Cable Modem from Motorola. This cable modem comes compatible with a wide variety of cable Internet service providers including Comcast XFINITY, Time Warner Cable, and other providers. The modem features a single coax connector to receive the incoming cable Internet signal and a single Gigabit Ethernet port to connect to your computer or router. Once connected, you benefit from 16 downstream channels offering a maximum download speed of 686 Mbps and 4 upstream channels supporting a maximum upload speed of 123 Mbps. Users can also monitor the status of the connection and power thanks to dedicated LED indicators for Ethernet link, connection status, upstream link, downstream link, and power. Should any modifications be needed to the connection settings a web-based utility simplifies the process of managing various aspects of the network.

Fast Data Speeds
Up to 686 Mbps downstream and 123 Mbps upstream with bonding of up to eight channels downstream and four channels upstream. Full-Band Capture Digital Tuning lets service providers deliver faster, more reliable Internet.
Fast 10/100/1000 Base-T Ethernet Connectivity
Supports fast DOCSIS 3.0 data transfers and provides compatibility and easy installation with almost any computer, wired and wireless routers, HDTVs, game stations, and other Ethernet-capable devices.
Supports IPv4 and IPv6
Support for a variety of Internet addressing to keep your equipment current.
Five Status-Reporting LEDs
LAN, Online, Upstream, Downstream, and Power lights allow easy status monitoring.
DOCSIS 3.0 Compatible
Provides support for the data-over-cable standard DOCSIS 3.0, as well as DOCSIS 1.1 and 2.0, to ensure operation and compatibility with all U.S. operators. DOCSIS (Data Over Cable Service Interface Specification) is the industry standard for transmission of Internet data over cable-based systems in the U.S. and many other countries.
Cable Company Certifications
Certified by CableLabs
Comcast XFINITY
Time Warner Cable
And other service providers
UPC: 855631006019
In the Box
Motorola MB7420-10 16x4 686 Mbps DOCSIS 3.0 Cable Modem
  • Power Cube
  • Ethernet Cable
  • Hook and Loop Cable Organizer
  • Coax Connection Tool
  • Limited 2-Year Manufacturer Warranty
  • Table of Contents
    • 1Description
    General Specifications
    Interfaces Supported Cable Modem Service Interface
    F-type female 75 (standard coaxial connector)
    Ethernet LAN Interface
    RJ-45 10/100/1000 Mbps Ethernet, with Auto-MDI/MDIX
    Status Indicators Ethernet link, Connection status, Upstream link, Downstream link, Power
    Power Adapter DoE-compliant Level VI energy-saving, UL-listed power adapter with 12 Volt DC, 1 Amp output and 110 VAC nominal input
    NEMA 5-15 (North American style) plug
    Operating Temperature 32 to 104°F / 0 to 40°C
    Certifications FCC part 15B, Bureau Veritas 60950-1 ITE safety, CableLabs, cable service providers
    Surge Protection Ruggedized cable and power lightning protection
    Operating Parameters
    Downstream Data Rate: Up to 686 Mbps (16 channels), Up to 43 Mbps (single channel)
    Frequency: 108 to 1002 MHz (edge to edge)
    Modulation: 64 or 256 QAM
    Operating Level Range: -15 to +15 dBmV
    Upstream Data Rate: Up to 123 Mbps (4 channels), Up to 31 Mbps (single channel)
    Frequency: 5 to 42 MHz (edge to edge)
    Modulation: QPSK, 8QAM, 16QAM, 32QAM, 64QAM,128QAM, 256QAM
    Operating Level Range: A-TDMA: +8 to +54 dBmV (32QAM, 64QAM)
    +8 to +58 dBmV (QPSK)
    S-CDMA: +8 to +53 dBmV (all modulations)
    Security DOCSIS 3.0 Security (BPI+, EAE, SSD)
    Protocols Network Protocols
    IPv4, IPv6, TCP, UDP, ARP, ICMP, DHCP, FTP, TFTP, SNMP, HTTP
    Application Protocols
    SNMP v1/v2/v3
    DHCP Client Automatically retrieves IP and DNS server address from DHCP server at ISP
    ToD (RF868) ToD support for local and MSO time synchronization
    TFTP TFTP support for cable modem configuration file download
    Management Web-based management interface utility
    Chipset Broadcom BCM3383D
    Other Specifications
    System Requirements • The cable modem must be connected to a cable modem service that uses any of the DOCSIS standards - 3.0, 2.0, 1.1
    • The supplied power cube plugs into the most common USA power outlet
    Dimensions 6.1 x 4.9 x 2.0" / 155 x 124 x 51 mm
    Weight 9.3 oz / 264 g
    Packaging Info
    Package Weight 1.4 lb
    Box Dimensions (LxWxH) 8.4 x 7.6 x 2.3"
    MB7420-10 16x4 686 Mbps DOCSIS 3.0 Cable Modem is rated 4.5 out of 5 by 19.
    Rated 5 out of 5 by from FINALLY No more spinning circles of death! Worth every penny and wish I'd bought it sooner! I was having to completely disconnect my modem and router every 2-3 days because my internet connection would just die. Very frustrating! Then I replaced my 5-y-o modem with this one and no more issues! I have now been online for 3 weeks straight with not even a hiccup! What they don't tell you - increased speed from my ISP was clogging the 2-channel modem I had used successfully for several years. Many calls to their tech support and no one ever mentioned that I needed more channels. After googling for others experiences, I discovered that this most likely was my issue. Installed this modem, made 1 phone call to activate (that took longer than anything else due to hold time), and I've been back online since. No more failed backups, no more crashed online movies or shows, no more endless spinning circles.
    Date published: 2016-03-06
    Rated 4 out of 5 by from MB7420 Modem from Motorola I almost never rate something 5 Stars, so 4 stars for this modem. What do you expect? It just works and set up is very easy with your internet provider. I have also heard that this is a modem that will grow as your internet provider grows and changes your internet connection. Works great for me and look forward to it lasting years and years...... Michael
    Date published: 2016-05-22
    Rated 5 out of 5 by from Works as expected onTWC. Works as expected and saves me money every month. Provides a reliable connection to Time Warner Cable.
    Date published: 2016-03-07
    Rated 2 out of 5 by from Failed to connect to Time Warner Cable Even after a service technician visit, the modem never successfully connected to Time Warner Cable (Spectrum). The modem would get blue upstream and downstream lights indicating it connected to 2 or more channels, but the Online light (globe) would just keep blinking. The service technician said the modem was bad. Looking at the logs in modem admin panel, the modem logged an access denied error, so I'm not sure where the problem really was. Either way, for a modem that specifically says it connects with Time Warner on the box, it was a disappointment.
    Date published: 2017-10-29
    Rated 4 out of 5 by from The modem would have been fine, but... ... I checked out the Comcast self activation web site before buying the modem and all was well, or so I thought. When I went to activate the modem, I had an over 2 hour conversation with at least three Comcast reps/technicians before getting the modem on line. The modem was online per Comcast, but they had some problems getting the modem to talk to the internet. Suffice to say, that getting operational was nowhere as easy and straightforward as I thought. You'd think that a Comcast customer for over 25 years would know better. Me bad.
    Date published: 2017-04-29
    Rated 5 out of 5 by from Worth every penny Although I am PC savvy compared to most people, I have been putting off to upgrade the modem provided by Comcast with my own for a while and now I regret that I haven't done it earlier. I was paying $10 a month for a modem that is worth about $40, I checked in the Comcast website to make sure this modem was compatible with my internet plan just in case. Installation was a breeze, it literally took about 2 minutes, just make sure you have your Comcast/Xfinity account number with whatever info to log into the account before you disconnect the old modem and you'll be set. The quick installation guide provided with the modem has the internet link for the Comcast installation page which recognize the modem immediately, I did not have to put any info about the modem, I just logged into my Comcast account and Comcast took it from there. I'm not only impressed with how easy the installation went since I did not have to call Comcast and my router, wireless printer and smart TVs are all working as usual. Even more, I use the Speedtest website to check the speed of the modem Comcast gave me, which by the way I upgraded a year ago after their suggestion to find out that I am getting faster downloads, my download speed went from 140 Mbps to about 180 Mbps, upload speed remains the same at 12 Mbps, my guess is that Comcast will give you the modem that will comply with the bare minimum speed they are suppose to provide which is convenient for them. The modem I had, I believe it was a 8x4 rated much slower, and that can be seen in the results from Speedtest. Definitely recommend this modem to be future proved for a few years. Also B&H was amazing as usual, super fast expedited shipping with no prime membership required, price was the same as Amazon.
    Date published: 2016-07-13
    Rated 4 out of 5 by from I intend to purchase a second when I return to Florida Performs as advertised but I had some problems getting it to work at first. Tech support was outstanding, however.
    Date published: 2016-08-08
    Rated 4 out of 5 by from Problems on Brighthouse Networks The modem works well when first connected. Exceptionally fast response and high data rates. However, performance slowly degrades as weeks pass and it eventually locks. I suspect the problem is not the modem, but instead the configuration information that is supplied to it by Brighthouse Networks. At first the modem bonded four upstream channels but lately it is using just one. It bonds all sixteen downstream channels but with some channels logging recoverable and unrecoverable errors. The channel strength and signal to noise ratios are all good, so there must be some slight incompatibility with the Brighthouse hardware or signal. There is no option on the web interface to manually reboot or to schedule periodic reboots. I'll likely purchase another vendor's modem rather than waste time troubleshooting things with Brighthouse Networks.
    Date published: 2016-09-12
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